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1Secrets of Customer Relationship Management

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Book's cover

“Secrets of Customer Relationship Management” Metadata:

  • Title: ➤  Secrets of Customer Relationship Management
  • Author:
  • Language: English
  • Number of Pages: Median: 336
  • Publisher: ➤  McGraw-Hill - McGraw-Hill Companies
  • Publish Date:
  • Publish Location: New York

“Secrets of Customer Relationship Management” Subjects and Themes:

Edition Identifiers:

First Setence:

"I have long been intrigued by the fact that some customers are able to establish very close, long-lasting relationships with businesses."

Access and General Info:

  • First Year Published: 2000
  • Is Full Text Available: Yes
  • Is The Book Public: No
  • Access Status: Borrowable

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2Customer Relationship Management

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Book's cover

“Customer Relationship Management” Metadata:

  • Title: ➤  Customer Relationship Management
  • Author:
  • Language: English
  • Number of Pages: Median: 512
  • Publisher: Prentice Hall PTR
  • Publish Date:
  • Publish Location: Upper Saddle River, N.J

“Customer Relationship Management” Subjects and Themes:

Edition Identifiers:

Access and General Info:

  • First Year Published: 2002
  • Is Full Text Available: Yes
  • Is The Book Public: No
  • Access Status: Borrowable

Online Access

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3Niche Envy

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Book's cover

“Niche Envy” Metadata:

  • Title: Niche Envy
  • Author:
  • Language: English
  • Number of Pages: Median: 240
  • Publisher: MIT Press - The MIT Press
  • Publish Date:
  • Publish Location: Cambridge, Mass

“Niche Envy” Subjects and Themes:

Edition Identifiers:

First Setence:

"When they were written, those comments were meant to be provocative, even controversial."

Access and General Info:

  • First Year Published: 2006
  • Is Full Text Available: Yes
  • Is The Book Public: No
  • Access Status: Borrowable

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4Talking to Humans

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Book's cover

“Talking to Humans” Metadata:

  • Title: Talking to Humans
  • Authors:
  • Number of Pages: Median: 88
  • Publisher: Giff Constable
  • Publish Date:

“Talking to Humans” Subjects and Themes:

Edition Identifiers:

Access and General Info:

  • First Year Published: 2014
  • Is Full Text Available: Yes
  • Is The Book Public: No
  • Access Status: Borrowable

Online Access

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5loyalty.com

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Book's cover

“loyalty.com” Metadata:

  • Title: loyalty.com
  • Author:
  • Language: English
  • Number of Pages: Median: 325
  • Publisher: ➤  McGraw-Hill Companies - McGraw-Hill
  • Publish Date:

“loyalty.com” Subjects and Themes:

Edition Identifiers:

First Setence:

"Companies of every kind have rushed to offer customers all kinds of bribes and discounts under the guise of loyalty programs."

Access and General Info:

  • First Year Published: 2000
  • Is Full Text Available: Yes
  • Is The Book Public: No
  • Access Status: Borrowable

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6Customer centered growth

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Book's cover

“Customer centered growth” Metadata:

  • Title: Customer centered growth
  • Author:
  • Language: English
  • Number of Pages: Median: 320
  • Publisher: ➤  Century - Addison-Wesley Pub. - Penguin Random House
  • Publish Date:
  • Publish Location: London - Reading, Mass

“Customer centered growth” Subjects and Themes:

Edition Identifiers:

Access and General Info:

  • First Year Published: 1996
  • Is Full Text Available: Yes
  • Is The Book Public: No
  • Access Status: Borrowable

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7Customer-driven project management

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Book's cover

“Customer-driven project management” Metadata:

  • Title: ➤  Customer-driven project management
  • Authors:
  • Language: English
  • Number of Pages: Median: 508
  • Publisher: McGraw-Hill - Mcgraw-Hill (Tx)
  • Publish Date:
  • Publish Location: New York

“Customer-driven project management” Subjects and Themes:

Edition Identifiers:

Access and General Info:

  • First Year Published: 1992
  • Is Full Text Available: Yes
  • Is The Book Public: No
  • Access Status: Borrowable

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8Customer relationship management

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Book's cover

“Customer relationship management” Metadata:

  • Title: ➤  Customer relationship management
  • Author:
  • Language: English
  • Number of Pages: Median: 219
  • Publisher: ➤  Pearson Custom Publishing - Prentice Hall
  • Publish Date:
  • Publish Location: Upper Saddle River, N.J

“Customer relationship management” Subjects and Themes:

Edition Identifiers:

Access and General Info:

  • First Year Published: 1996
  • Is Full Text Available: Yes
  • Is The Book Public: No
  • Access Status: Borrowable

Online Access

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The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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9Collaborating with customers to innovate

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Book's cover

“Collaborating with customers to innovate” Metadata:

  • Title: ➤  Collaborating with customers to innovate
  • Author:
  • Language: English
  • Number of Pages: Median: 169
  • Publisher: ➤  Edward Elgar - Elgar Publishing Limited, Edward
  • Publish Date:
  • Publish Location: ➤  Northampton, MA - Cheltenham, Glos, UK

“Collaborating with customers to innovate” Subjects and Themes:

Edition Identifiers:

Access and General Info:

  • First Year Published: 2008
  • Is Full Text Available: Yes
  • Is The Book Public: No
  • Access Status: Borrowable

Online Access

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10Collaborative communities

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Book's cover

“Collaborative communities” Metadata:

  • Title: Collaborative communities
  • Authors:
  • Language: English
  • Number of Pages: Median: 224
  • Publisher: Dearborn Trade
  • Publish Date:
  • Publish Location: Chicago

“Collaborative communities” Subjects and Themes:

Edition Identifiers:

First Setence:

"We live at the dawn of an economic transition as profound as the beginning of the Industrial Age."

Access and General Info:

  • First Year Published: 2001
  • Is Full Text Available: Yes
  • Is The Book Public: No
  • Access Status: Borrowable

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11Customer equity management

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Book's cover

“Customer equity management” Metadata:

  • Title: Customer equity management
  • Authors:
  • Language: English
  • Number of Pages: Median: 551
  • Publisher: Prentice Hall
  • Publish Date:

“Customer equity management” Subjects and Themes:

Edition Identifiers:

Access and General Info:

  • First Year Published: 2004
  • Is Full Text Available: Yes
  • Is The Book Public: No
  • Access Status: Borrowable

Online Access

Downloads Are Not Available:

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12Customer connections

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Book's cover

“Customer connections” Metadata:

  • Title: Customer connections
  • Author:
  • Language: English
  • Number of Pages: Median: 265
  • Publisher: Harvard Business School Press
  • Publish Date:
  • Publish Location: Boston, Mass

“Customer connections” Subjects and Themes:

Edition Identifiers:

Access and General Info:

  • First Year Published: 1997
  • Is Full Text Available: Yes
  • Is The Book Public: No
  • Access Status: Borrowable

Online Access

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13E-market dominance

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Book's cover

“E-market dominance” Metadata:

  • Title: E-market dominance
  • Authors:
  • Language: English
  • Number of Pages: Median: 220
  • Publisher: ➤  McGraw-Hill Companies - McGraw-Hill
  • Publish Date:

“E-market dominance” Subjects and Themes:

Edition Identifiers:

First Setence:

"The Internet creates a level playing field for large and small enterprises."

Access and General Info:

  • First Year Published: 2001
  • Is Full Text Available: Yes
  • Is The Book Public: No
  • Access Status: Borrowable

Online Access

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14Das einzige, was immer noch stört, ist der Kunde

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Book's cover

“Das einzige, was immer noch stört, ist der Kunde” Metadata:

  • Title: ➤  Das einzige, was immer noch stört, ist der Kunde
  • Author:
  • Publisher: MI
  • Publish Date:

“Das einzige, was immer noch stört, ist der Kunde” Subjects and Themes:

Edition Identifiers:

Access and General Info:

  • First Year Published: 1999
  • Is Full Text Available: Yes
  • Is The Book Public: No
  • Access Status: Borrowable

Online Access

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15Total Access

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Book's cover

“Total Access” Metadata:

  • Title: Total Access
  • Author:
  • Language: English
  • Number of Pages: Median: 246
  • Publisher: Harvard Business School Press
  • Publish Date:
  • Publish Location: Boston, Mass

“Total Access” Subjects and Themes:

Edition Identifiers:

First Setence:

"MARKETING AS WE KNOW IT is disappearing."

Access and General Info:

  • First Year Published: 2002
  • Is Full Text Available: Yes
  • Is The Book Public: No
  • Access Status: Borrowable

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16Customer Relationship Management

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Book's cover

“Customer Relationship Management” Metadata:

  • Title: ➤  Customer Relationship Management
  • Author:
  • Language: English
  • Number of Pages: Median: 400
  • Publisher: ➤  Butterworth-Heinemann - Taylor & Francis Group - Routledge - Elsevier/Butterworth-Heinemann
  • Publish Date: ➤  
  • Publish Location: Boston - Amsterdam

“Customer Relationship Management” Subjects and Themes:

Edition Identifiers:

First Setence:

"Customer relationship management, or CRM, means different things to different people."

Access and General Info:

  • First Year Published: 2003
  • Is Full Text Available: No
  • Is The Book Public: No
  • Access Status: No_ebook

Online Access

Downloads Are Not Available:

The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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    17Marketing to the Social Web

    how digital customer communities build your business

    By

    Book's cover

    “Marketing to the Social Web” Metadata:

    • Title: Marketing to the Social Web
    • Author:
    • Language: English
    • Number of Pages: Median: 240
    • Publisher: ➤  Wiley & Sons, Incorporated, John - Wiley & Sons, Limited, John - Wiley - John Wiley & Sons - John Wiley & Sons, Ltd.
    • Publish Date:
    • Publish Location: ➤  Hoboken, N.J - New York - Hoboken, NJ

    “Marketing to the Social Web” Subjects and Themes:

    Edition Identifiers:

    Access and General Info:

    • First Year Published: 2007
    • Is Full Text Available: Yes
    • Is The Book Public: No
    • Access Status: Printdisabled

    Online Access

    Downloads Are Not Available:

    The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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      18Empfehlungsmarketing

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      Book's cover

      “Empfehlungsmarketing” Metadata:

      • Title: Empfehlungsmarketing
      • Author:
      • Language: ger
      • Number of Pages: Median: 158
      • Publisher: ➤  Springer Vieweg. in Springer Fachmedien Wiesbaden GmbH - Springer Gabler. in Springer Fachmedien Wiesbaden GmbH - Springer Gabler - Westdeutscher Verlag GmbH - Gabler
      • Publish Date:
      • Publish Location: Wiesbaden

      “Empfehlungsmarketing” Subjects and Themes:

      Edition Identifiers:

      Access and General Info:

      • First Year Published: 2005
      • Is Full Text Available: No
      • Is The Book Public: No
      • Access Status: No_ebook

      Online Access

      Downloads Are Not Available:

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        19Customer behavior

        By

        Book's cover

        “Customer behavior” Metadata:

        • Title: Customer behavior
        • Authors:
        • Language: English
        • Number of Pages: Median: 544
        • Publisher: ➤  South-Western College Pub - Thomson South-Western
        • Publish Date:

        “Customer behavior” Subjects and Themes:

        Edition Identifiers:

        Access and General Info:

        • First Year Published: 2003
        • Is Full Text Available: Yes
        • Is The Book Public: No
        • Access Status: Printdisabled

        Online Access

        Downloads Are Not Available:

        The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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          20Indispensable

          By

          Book's cover

          “Indispensable” Metadata:

          • Title: Indispensable
          • Author:
          • Languages: English - chi
          • Number of Pages: Median: 240
          • Publisher: ➤  Lian pu chu ban - J. Wiley - Wiley & Sons, Incorporated, John - Cheng bang wen hua shi ye gu fen you xian gong si - Wiley
          • Publish Date:
          • Publish Location: Taibei Shi

          “Indispensable” Subjects and Themes:

          Edition Identifiers:

          First Setence:

          "If you were to list categories and say to me, "Quick, give me a name!" it would go something like this: Advertising agency: Engel Creative-They're the only ad agency I've used for 20 years."

          Access and General Info:

          • First Year Published: 2005
          • Is Full Text Available: No
          • Is The Book Public: No
          • Access Status: No_ebook

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          21Auf dem Weg zum Profi im Verkauf

          By

          Book's cover

          “Auf dem Weg zum Profi im Verkauf” Metadata:

          • Title: ➤  Auf dem Weg zum Profi im Verkauf
          • Author:
          • Language: ger
          • Number of Pages: Median: 211
          • Publisher: ➤  Herndl Karl - Westdeutscher Verlag GmbH - Gabler - Gabler Verlag
          • Publish Date:
          • Publish Location: Wiesbaden

          “Auf dem Weg zum Profi im Verkauf” Subjects and Themes:

          Edition Identifiers:

          Access and General Info:

          • First Year Published: 2009
          • Is Full Text Available: No
          • Is The Book Public: No
          • Access Status: No_ebook

          Online Access

          Downloads Are Not Available:

          The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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            22Marktmacht 50plus

            By

            Book's cover

            “Marktmacht 50plus” Metadata:

            • Title: Marktmacht 50plus
            • Author:
            • Language: ger
            • Number of Pages: Median: 218
            • Publisher: ➤  Betriebswirtschaftlicher Verlag Gabler - Springer Gabler - Westdeutscher Verlag GmbH - Springer Gabler. in Springer Fachmedien Wiesbaden GmbH
            • Publish Date:
            • Publish Location: Wiesbaden

            “Marktmacht 50plus” Subjects and Themes:

            Edition Identifiers:

            Access and General Info:

            • First Year Published: 2007
            • Is Full Text Available: No
            • Is The Book Public: No
            • Access Status: No_ebook

            Online Access

            Downloads Are Not Available:

            The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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              23The New Rules of Retail

              By

              Book's cover

              “The New Rules of Retail” Metadata:

              • Title: The New Rules of Retail
              • Author:
              • Language: English
              • Number of Pages: Median: 256
              • Publisher: ➤  Palgrave MacMillan - St. Martin's Press
              • Publish Date:

              “The New Rules of Retail” Subjects and Themes:

              Edition Identifiers:

              Access and General Info:

              • First Year Published: 2010
              • Is Full Text Available: Yes
              • Is The Book Public: No
              • Access Status: Printdisabled

              Online Access

              Downloads Are Not Available:

              The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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                24Competing globally through customer value

                By

                Book's cover

                “Competing globally through customer value” Metadata:

                • Title: ➤  Competing globally through customer value
                • Authors:
                • Language: English
                • Number of Pages: Median: 822
                • Publisher: Quorum Books
                • Publish Date:
                • Publish Location: London - New York

                “Competing globally through customer value” Subjects and Themes:

                Edition Identifiers:

                First Setence:

                "After a decade of unbridled growth in competition, global competition promised to be white hot in the 1990s."

                Access and General Info:

                • First Year Published: 1991
                • Is Full Text Available: Yes
                • Is The Book Public: No
                • Access Status: Printdisabled

                Online Access

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                The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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                  25Customer management excellence

                  By

                  Book's cover

                  “Customer management excellence” Metadata:

                  • Title: Customer management excellence
                  • Author:
                  • Language: English
                  • Number of Pages: Median: 220
                  • Publisher: ➤  Wiley & Sons, Incorporated, John - Wiley - John Wiley & Sons, Ltd.
                  • Publish Date:
                  • Publish Location: ➤  Hoboken, NJ - New York - Chichester

                  “Customer management excellence” Subjects and Themes:

                  Edition Identifiers:

                  Access and General Info:

                  • First Year Published: 2003
                  • Is Full Text Available: Yes
                  • Is The Book Public: No
                  • Access Status: Printdisabled

                  Online Access

                  Downloads Are Not Available:

                  The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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                    26Immer gute Auftragslage!

                    By

                    Book's cover

                    “Immer gute Auftragslage!” Metadata:

                    • Title: Immer gute Auftragslage!
                    • Author:
                    • Language: ger
                    • Number of Pages: Median: 271
                    • Publisher: ➤  Westdeutscher Verlag GmbH - Gabler
                    • Publish Date:
                    • Publish Location: Wiesbaden

                    “Immer gute Auftragslage!” Subjects and Themes:

                    Edition Identifiers:

                    Access and General Info:

                    • First Year Published: 2010
                    • Is Full Text Available: No
                    • Is The Book Public: No
                    • Access Status: No_ebook

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                    27Meeting customer needs

                    By

                    Book's cover

                    “Meeting customer needs” Metadata:

                    • Title: Meeting customer needs
                    • Author:
                    • Language: English
                    • Number of Pages: Median: 218
                    • Publisher: ➤  Butterworth/Heinemann - Institute of Management Foundation - Butterworth-Heinemann
                    • Publish Date:
                    • Publish Location: ➤  Boston - Oxford - Burlington, MA - Corby, Northants

                    “Meeting customer needs” Subjects and Themes:

                    Edition Identifiers:

                    Access and General Info:

                    • First Year Published: 1994
                    • Is Full Text Available: Yes
                    • Is The Book Public: No
                    • Access Status: Printdisabled

                    Online Access

                    Downloads Are Not Available:

                    The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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                      28The Marketing Mavens

                      By

                      Book's cover

                      “The Marketing Mavens” Metadata:

                      • Title: The Marketing Mavens
                      • Author:
                      • Language: English
                      • Number of Pages: Median: 314
                      • Publisher: ➤  Crown Business - Crown Publishing Group
                      • Publish Date:
                      • Publish Location: New York

                      “The Marketing Mavens” Subjects and Themes:

                      Edition Identifiers:

                      Access and General Info:

                      • First Year Published: 2007
                      • Is Full Text Available: Yes
                      • Is The Book Public: No
                      • Access Status: Printdisabled

                      Online Access

                      Downloads Are Not Available:

                      The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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                        29Marketing-Trends

                        By

                        Book's cover

                        “Marketing-Trends” Metadata:

                        • Title: Marketing-Trends
                        • Author:
                        • Language: ger
                        • Number of Pages: Median: 212
                        • Publisher: ➤  Gabler - Westdeutscher Verlag GmbH
                        • Publish Date:
                        • Publish Location: Wiesbaden

                        “Marketing-Trends” Subjects and Themes:

                        Edition Identifiers:

                        Access and General Info:

                        • First Year Published: 2006
                        • Is Full Text Available: No
                        • Is The Book Public: No
                        • Access Status: Unclassified

                        Online Access

                        Downloads Are Not Available:

                        The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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                          30Typologie des Marketing-Management

                          By

                          “Typologie des Marketing-Management” Metadata:

                          • Title: ➤  Typologie des Marketing-Management
                          • Author:
                          • Language: ger
                          • Number of Pages: Median: 255
                          • Publisher: ➤  Lang AG International Academic Publishers, Peter - Lang GmbH, Internationaler Verlag der Wissenschaften, Peter - Peter Lang International Academic Publishers - P. Lang
                          • Publish Date:
                          • Publish Location: ➤  Bern - Frankfurt am Main - New York

                          “Typologie des Marketing-Management” Subjects and Themes:

                          Edition Identifiers:

                          Access and General Info:

                          • First Year Published: 2002
                          • Is Full Text Available: No
                          • Is The Book Public: No
                          • Access Status: No_ebook

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                          31Absolute value

                          By

                          Book's cover

                          “Absolute value” Metadata:

                          • Title: Absolute value
                          • Author:
                          • Language: English
                          • Number of Pages: Median: 232
                          • Publisher: HarperCollins Publishers
                          • Publish Date:

                          “Absolute value” Subjects and Themes:

                          Edition Identifiers:

                          Access and General Info:

                          • First Year Published: 2014
                          • Is Full Text Available: Yes
                          • Is The Book Public: No
                          • Access Status: Printdisabled

                          Online Access

                          Downloads Are Not Available:

                          The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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                            32Fundamentals of Customer-Focused Management

                            By

                            Book's cover

                            “Fundamentals of Customer-Focused Management” Metadata:

                            • Title: ➤  Fundamentals of Customer-Focused Management
                            • Author:
                            • Language: English
                            • Number of Pages: Median: 240
                            • Publisher: ➤  ABC-CLIO, LLC - Praeger Publishers
                            • Publish Date:

                            “Fundamentals of Customer-Focused Management” Subjects and Themes:

                            Edition Identifiers:

                            First Setence:

                            "Businesses fail when the fundamental question-what business are we in?-is either ignored or misunderstood."

                            Access and General Info:

                            • First Year Published: 2003
                            • Is Full Text Available: Yes
                            • Is The Book Public: No
                            • Access Status: Printdisabled

                            Online Access

                            Downloads Are Not Available:

                            The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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                              33Customer relationship management

                              concepts and technologies

                              By

                              Book's cover

                              “Customer relationship management” Metadata:

                              • Title: ➤  Customer relationship management
                              • Author:
                              • Number of Pages: Median: 500
                              • Publisher: Elsevier
                              • Publish Date:
                              • Publish Location: Oxford

                              “Customer relationship management” Subjects and Themes:

                              Edition Identifiers:

                              Access and General Info:

                              • First Year Published: 2009
                              • Is Full Text Available: No
                              • Is The Book Public: No
                              • Access Status: Unclassified

                              Online Access

                              Downloads Are Not Available:

                              The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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                                34Customer-responsive management

                                By

                                Book's cover

                                “Customer-responsive management” Metadata:

                                • Title: Customer-responsive management
                                • Author:
                                • Language: English
                                • Number of Pages: Median: 416
                                • Publisher: ➤  Blackwell Publishers - Blackwell Business
                                • Publish Date:
                                • Publish Location: Cambridge, MA - Oxford

                                “Customer-responsive management” Subjects and Themes:

                                Edition Identifiers:

                                Access and General Info:

                                • First Year Published: 1996
                                • Is Full Text Available: Yes
                                • Is The Book Public: No
                                • Access Status: Printdisabled

                                Online Access

                                Downloads Are Not Available:

                                The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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                                  35One size fits one

                                  By

                                  Book's cover

                                  “One size fits one” Metadata:

                                  • Title: One size fits one
                                  • Author:
                                  • Language: English
                                  • Number of Pages: Median: 292
                                  • Publisher: Van Nostrand Reinhold
                                  • Publish Date:
                                  • Publish Location: New York

                                  “One size fits one” Subjects and Themes:

                                  Edition Identifiers:

                                  Access and General Info:

                                  • First Year Published: 1997
                                  • Is Full Text Available: Yes
                                  • Is The Book Public: No
                                  • Access Status: Printdisabled

                                  Online Access

                                  Downloads Are Not Available:

                                  The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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                                    36Marketing for keeps

                                    By

                                    Book's cover

                                    “Marketing for keeps” Metadata:

                                    • Title: Marketing for keeps
                                    • Author:
                                    • Language: English
                                    • Number of Pages: Median: 244
                                    • Publisher: Wiley
                                    • Publish Date:
                                    • Publish Location: New York

                                    “Marketing for keeps” Subjects and Themes:

                                    Edition Identifiers:

                                    Access and General Info:

                                    • First Year Published: 1993
                                    • Is Full Text Available: Yes
                                    • Is The Book Public: No
                                    • Access Status: Printdisabled

                                    Online Access

                                    Downloads Are Not Available:

                                    The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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                                      37True story

                                      By

                                      Book's cover

                                      “True story” Metadata:

                                      • Title: True story
                                      • Author:
                                      • Language: English
                                      • Number of Pages: Median: 224
                                      • Publisher: Harvard Business Review Press
                                      • Publish Date:
                                      • Publish Location: Boston, Massachusetts

                                      “True story” Subjects and Themes:

                                      Edition Identifiers:

                                      Access and General Info:

                                      • First Year Published: 2016
                                      • Is Full Text Available: Yes
                                      • Is The Book Public: No
                                      • Access Status: Printdisabled

                                      Online Access

                                      Downloads Are Not Available:

                                      The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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                                        38Net worth

                                        By

                                        Book's cover

                                        “Net worth” Metadata:

                                        • Title: Net worth
                                        • Author:
                                        • Language: English
                                        • Number of Pages: Median: 313
                                        • Publisher: Harvard Business School Press
                                        • Publish Date:
                                        • Publish Location: Boston

                                        “Net worth” Subjects and Themes:

                                        Edition Identifiers:

                                        Access and General Info:

                                        • First Year Published: 1999
                                        • Is Full Text Available: Yes
                                        • Is The Book Public: No
                                        • Access Status: Printdisabled

                                        Online Access

                                        Downloads Are Not Available:

                                        The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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                                          39Making customer satisfaction happen

                                          By

                                          Book's cover

                                          “Making customer satisfaction happen” Metadata:

                                          • Title: ➤  Making customer satisfaction happen
                                          • Author:
                                          • Language: English
                                          • Number of Pages: Median: 192
                                          • Publisher: Chapman & Hall
                                          • Publish Date:
                                          • Publish Location: New York - London

                                          “Making customer satisfaction happen” Subjects and Themes:

                                          Edition Identifiers:

                                          Access and General Info:

                                          • First Year Published: 1994
                                          • Is Full Text Available: Yes
                                          • Is The Book Public: No
                                          • Access Status: Printdisabled

                                          Online Access

                                          Downloads Are Not Available:

                                          The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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                                            40Improving customer satisfaction, loyalty, and profit

                                            By

                                            Book's cover

                                            “Improving customer satisfaction, loyalty, and profit” Metadata:

                                            • Title: ➤  Improving customer satisfaction, loyalty, and profit
                                            • Author:
                                            • Language: English
                                            • Number of Pages: Median: 144
                                            • Publisher: Jossey-Bass
                                            • Publish Date:

                                            “Improving customer satisfaction, loyalty, and profit” Subjects and Themes:

                                            Edition Identifiers:

                                            First Setence:

                                            "Every company must be able to satisfy and retain customers."

                                            Access and General Info:

                                            • First Year Published: 2000
                                            • Is Full Text Available: Yes
                                            • Is The Book Public: No
                                            • Access Status: Printdisabled

                                            Online Access

                                            Downloads Are Not Available:

                                            The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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                                              41Strategische Planung im Beschwerdemanagement

                                              By

                                              Book's cover

                                              “Strategische Planung im Beschwerdemanagement” Metadata:

                                              • Title: ➤  Strategische Planung im Beschwerdemanagement
                                              • Author:
                                              • Language: ger
                                              • Number of Pages: Median: 810
                                              • Publisher: ➤  Dt. Univ.-Verl. - Westdeutscher Verlag GmbH
                                              • Publish Date:
                                              • Publish Location: Wiesbaden

                                              “Strategische Planung im Beschwerdemanagement” Subjects and Themes:

                                              Edition Identifiers:

                                              Access and General Info:

                                              • First Year Published: 2006
                                              • Is Full Text Available: No
                                              • Is The Book Public: No
                                              • Access Status: Unclassified

                                              Online Access

                                              Downloads Are Not Available:

                                              The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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                                                42Customer-centered reengineering

                                                By

                                                Book's cover

                                                “Customer-centered reengineering” Metadata:

                                                • Title: ➤  Customer-centered reengineering
                                                • Authors:
                                                • Language: English
                                                • Number of Pages: Median: 230
                                                • Publisher: ➤  Irwin Professional Publishing - Irwin Professional Pub.
                                                • Publish Date:
                                                • Publish Location: Burr Ridge, Ill

                                                “Customer-centered reengineering” Subjects and Themes:

                                                Edition Identifiers:

                                                Access and General Info:

                                                • First Year Published: 1994
                                                • Is Full Text Available: Yes
                                                • Is The Book Public: No
                                                • Access Status: Printdisabled

                                                Online Access

                                                Downloads Are Not Available:

                                                The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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                                                  43Why CRM Doesn't Work

                                                  By

                                                  Book's cover

                                                  “Why CRM Doesn't Work” Metadata:

                                                  • Title: Why CRM Doesn't Work
                                                  • Author:
                                                  • Language: English
                                                  • Number of Pages: Median: 256
                                                  • Publisher: ➤  Bloomberg Press - Kogan Page Ltd
                                                  • Publish Date:

                                                  “Why CRM Doesn't Work” Subjects and Themes:

                                                  Edition Identifiers:

                                                  First Setence:

                                                  "I'm not stupid."

                                                  Access and General Info:

                                                  • First Year Published: 2003
                                                  • Is Full Text Available: Yes
                                                  • Is The Book Public: No
                                                  • Access Status: Printdisabled

                                                  Online Access

                                                  Downloads Are Not Available:

                                                  The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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                                                    44Die Betriebsformen des Einzelhandels aus Konsumentenperspektive

                                                    By

                                                    Book's cover

                                                    “Die Betriebsformen des Einzelhandels aus Konsumentenperspektive” Metadata:

                                                    • Title: ➤  Die Betriebsformen des Einzelhandels aus Konsumentenperspektive
                                                    • Author:
                                                    • Language: ger
                                                    • Number of Pages: Median: 264
                                                    • Publisher: ➤  Deutscher Universitäts Verlag - Dt. Univ.-Verl.
                                                    • Publish Date:
                                                    • Publish Location: Wiesbaden

                                                    “Die Betriebsformen des Einzelhandels aus Konsumentenperspektive” Subjects and Themes:

                                                    Edition Identifiers:

                                                    Access and General Info:

                                                    • First Year Published: 2005
                                                    • Is Full Text Available: No
                                                    • Is The Book Public: No
                                                    • Access Status: No_ebook

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                                                    45Qualifizierte Neukundengewinnung im Firmenkundengeschäft

                                                    By

                                                    Book's cover

                                                    “Qualifizierte Neukundengewinnung im Firmenkundengeschäft” Metadata:

                                                    • Title: ➤  Qualifizierte Neukundengewinnung im Firmenkundengeschäft
                                                    • Author:
                                                    • Language: ger
                                                    • Number of Pages: Median: 300
                                                    • Publisher: ➤  Betriebswirtschaftlicher Verlag Gabler - Westdeutscher Verlag GmbH
                                                    • Publish Date:
                                                    • Publish Location: Wiesbaden

                                                    “Qualifizierte Neukundengewinnung im Firmenkundengeschäft” Subjects and Themes:

                                                    Edition Identifiers:

                                                    Access and General Info:

                                                    • First Year Published: 2011
                                                    • Is Full Text Available: No
                                                    • Is The Book Public: No
                                                    • Access Status: No_ebook

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                                                    46Online-Kommunikation

                                                    By

                                                    Book's cover

                                                    “Online-Kommunikation” Metadata:

                                                    • Title: Online-Kommunikation
                                                    • Author:
                                                    • Language: ger
                                                    • Number of Pages: Median: 244
                                                    • Publisher: ➤  Westdeutscher Verlag GmbH - Gabler
                                                    • Publish Date:
                                                    • Publish Location: Wiesbaden

                                                    “Online-Kommunikation” Subjects and Themes:

                                                    Edition Identifiers:

                                                    Access and General Info:

                                                    • First Year Published: 2010
                                                    • Is Full Text Available: No
                                                    • Is The Book Public: No
                                                    • Access Status: No_ebook

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                                                    47Die Bindungsformel

                                                    By

                                                    Book's cover

                                                    “Die Bindungsformel” Metadata:

                                                    • Title: Die Bindungsformel
                                                    • Author:
                                                    • Language: ger
                                                    • Number of Pages: Median: 185
                                                    • Publisher: ➤  Westdeutscher Verlag GmbH - Gabler
                                                    • Publish Date:
                                                    • Publish Location: Wiesbaden

                                                    “Die Bindungsformel” Subjects and Themes:

                                                    Edition Identifiers:

                                                    Access and General Info:

                                                    • First Year Published: 2010
                                                    • Is Full Text Available: No
                                                    • Is The Book Public: No
                                                    • Access Status: No_ebook

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                                                    48Grundlagen des CRM

                                                    By

                                                    Book's cover

                                                    “Grundlagen des CRM” Metadata:

                                                    • Title: Grundlagen des CRM
                                                    • Author:
                                                    • Language: ger
                                                    • Number of Pages: Median: 867
                                                    • Publisher: Gabler
                                                    • Publish Date:
                                                    • Publish Location: Wiesbaden

                                                    “Grundlagen des CRM” Subjects and Themes:

                                                    Edition Identifiers:

                                                    Access and General Info:

                                                    • First Year Published: 2011
                                                    • Is Full Text Available: No
                                                    • Is The Book Public: No
                                                    • Access Status: No_ebook

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                                                    49Integrating ERP, CRM, Supply Chain Management, and Smart Materials

                                                    By

                                                    Book's cover

                                                    “Integrating ERP, CRM, Supply Chain Management, and Smart Materials” Metadata:

                                                    • Title: ➤  Integrating ERP, CRM, Supply Chain Management, and Smart Materials
                                                    • Author:
                                                    • Language: English
                                                    • Number of Pages: Median: 448
                                                    • Publisher: AUERBACH - Taylor and Francis
                                                    • Publish Date:
                                                    • Publish Location: London

                                                    “Integrating ERP, CRM, Supply Chain Management, and Smart Materials” Subjects and Themes:

                                                    Edition Identifiers:

                                                    First Setence:

                                                    "Perceptive people in both enterprise management and information technology suggest that in the coming years there is going to be available on a commercial basis a truly integrated software solution."

                                                    Access and General Info:

                                                    • First Year Published: 2001
                                                    • Is Full Text Available: Yes
                                                    • Is The Book Public: No
                                                    • Access Status: Printdisabled

                                                    Online Access

                                                    Downloads Are Not Available:

                                                    The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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                                                      50The customer revolution

                                                      By

                                                      Book's cover

                                                      “The customer revolution” Metadata:

                                                      • Title: The customer revolution
                                                      • Author:
                                                      • Language: English
                                                      • Number of Pages: Median: 395
                                                      • Publisher: Crown Business
                                                      • Publish Date:
                                                      • Publish Location: New York

                                                      “The customer revolution” Subjects and Themes:

                                                      Edition Identifiers:

                                                      Access and General Info:

                                                      • First Year Published: 2001
                                                      • Is Full Text Available: Yes
                                                      • Is The Book Public: No
                                                      • Access Status: Printdisabled

                                                      Online Access

                                                      Downloads Are Not Available:

                                                      The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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                                                        Wiki

                                                        Source: Wikipedia

                                                        Wikipedia Results

                                                        Search Results from Wikipedia

                                                        SeaTable

                                                        Stefan Wischner (2022-07-15), "Databellenbank: Datenschutzkonformes Kundenmanagement mit SeaTable", C't, vol. 2022, no. 16, pp. 160–164, ISSN 0724-8679

                                                        Dirk Zupancic

                                                        Holger Dannenberg and Dirk Zupancic: Spitzenleistungen in Vertrieb und Kundenmanagement. Wiesbaden, Gabler 2008. Dirk Zupancic and Wolfgang Bussmann: Verkaufen

                                                        Oliver D. Doleski

                                                        : Smart Energy: Von der reaktiven Kundenverwaltung zum proaktiven Kundenmanagement (S. 115–150), Wiesbaden: Springer Vieweg, 2012. Internet of things