Explore: Consumer Satisfaction
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AI-Generated Overview About “consumer-satisfaction”:
Books Results
Source: The Open Library
The Open Library Search Results
Search results from The Open Library
1Don't go to the cosmetics counter without me
By Paula Begoun

“Don't go to the cosmetics counter without me” Metadata:
- Title: ➤ Don't go to the cosmetics counter without me
- Author: Paula Begoun
- Language: English
- Number of Pages: Median: 877
- Publisher: ➤ Beginning Press - Diane Pub Co - beginning press
- Publish Date: ➤ 1992 - 1993 - 1996 - 1997 - 1998 - 2000 - 2001 - 2003 - 2008 - 2010
- Publish Location: ➤ Tukwila, Wash - Seattle - Renton, Wash - New York - Seattle, Wash
“Don't go to the cosmetics counter without me” Subjects and Themes:
- Subjects: ➤ Skin Care - Personal Beauty - Consumer education - Cosmetics - Adverse effects - Beauty Culture - Popular Works - Consumer Product Safety - Consumer satisfaction - Health & Fitness - Nonfiction
Edition Identifiers:
- The Open Library ID: ➤ OL8658629M - OL3327870M - OL25663218M - OL24285545M - OL403587M - OL23113672M - OL24662924M - OL406478M - OL3383282M - OL1205776M - OL14724112M - OL10859072M - OL3322188M
- Online Computer Library Center (OCLC) ID: 45361361 - 40358298 - 29370923 - 609588842
- Library of Congress Control Number (LCCN): ➤ 2010287501 - 98103290 - 2004558372 - 2004275956 - 98106903 - 94200448 - 2004302365
- All ISBNs: ➤ 9781877988189 - 0756756944 - 9780961551490 - 9781877988011 - 9781877988288 - 1877988235 - 0961551496 - 1877988286 - 9781877988325 - 1877988324 - 9781877988301 - 187798809 - 9781877988233 - 9780756756949 - 1877988189 - 1877988308 - 1877988014
First Setence:
"Those of you who are familiar with my books Blue Eyeshadow Should Be Illegal, The Beauty Bible, and previous editions of Don't Go to the Cosmetics Counter Without Me; subscribe to my newsletter Cosmetics Counter Update, read my syndicated newspaper column Dear Paula; or who have seen me on television know that I have strong feelings about the quality of information, marketing tactics, and types of products the cosmetics industry provides for women."
Access and General Info:
- First Year Published: 1992
- Is Full Text Available: Yes
- Is The Book Public: No
- Access Status: Borrowable
Online Access
Downloads Are Not Available:
The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
Online Borrowing:
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- Borrowing from Archive.org: Borrowing link
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2Lean UX
By Jeff Gothelf

“Lean UX” Metadata:
- Title: Lean UX
- Author: Jeff Gothelf
- Language: English
- Number of Pages: Median: 219
- Publisher: ➤ O'Reilly Media - MITP Verlags GmbH - O'Reilly Media, Incorporated
- Publish Date: 2013 - 2016 - 2020 - 2021
“Lean UX” Subjects and Themes:
- Subjects: collectionID:Lean - User-centered system design - Human-computer interaction - New products - Consumer satisfaction
Edition Identifiers:
- The Open Library ID: ➤ OL34788004M - OL33913870M - OL36712728M - OL27219926M - OL34788005M - OL35382065M - OL36705242M
- Online Computer Library Center (OCLC) ID: 940934069
- All ISBNs: ➤ 9781098116279 - 9781491953600 - 9783958456280 - 130681040X - 9781306810401 - 9781098116255 - 1098116305 - 9781098116309 - 1098116259 - 3958456286 - 1098116275 - 1449366856 - 1491953608 - 9781449366858
Access and General Info:
- First Year Published: 2013
- Is Full Text Available: Yes
- Is The Book Public: No
- Access Status: Borrowable
Online Access
Downloads Are Not Available:
The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
Online Borrowing:
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- Borrowing from Archive.org: Borrowing link
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3Organizational behavior
improving performance and commitment in the workplace
By Jason Colquitt

“Organizational behavior” Metadata:
- Title: Organizational behavior
- Author: Jason Colquitt
- Language: English
- Number of Pages: Median: 608
- Publisher: ➤ McGraw-Hill Companies, The - McGraw-Hill Irwin - McGraw-Hill/Irwin - McGraw-Hill Education
- Publish Date: ➤ 2009 - 2010 - 2011 - 2014 - 2016 - 2020 - 2022 - 2025
- Publish Location: Boston
“Organizational behavior” Subjects and Themes:
- Subjects: ➤ Consumer satisfaction - Job satisfaction - Organizational Culture - Organizational behavior - Personnel management - Strategic planning - Corporate culture - Comportement organisationnel - Personnel - Direction - Planification stratégique - Consommateurs - Satisfaction - Satisfaction au travail - Economics
Edition Identifiers:
- The Open Library ID: ➤ OL29483757M - OL57599634M - OL23736563M - OL28598708M - OL32647282M - OL22695964M - OL36528664M - OL28650221M - OL18339878M
- Online Computer Library Center (OCLC) ID: 436028024
- Library of Congress Control Number (LCCN): 2024032544 - 2007038807 - 2009039941 - 2015045777 - 2008050331
- All ISBNs: ➤ 9781260571509 - 9780073530086 - 9781265900991 - 0073530085 - 1260571505 - 0077635590 - 9780077635596 - 1259545091 - 9780078137174 - 0078137179 - 126590099X - 9781259545092 - 0078112559 - 1260261557 - 126412435X - 9781264124350 - 9781260261554 - 9780078112553
Access and General Info:
- First Year Published: 2009
- Is Full Text Available: Yes
- Is The Book Public: No
- Access Status: Borrowable
Online Access
Downloads Are Not Available:
The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
Online Borrowing:
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- Borrowing from Archive.org: Borrowing link
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4The customer comes second
By Hal F. Rosenbluth, Hal Rosenbluth and Diane Mcferrin Peters

“The customer comes second” Metadata:
- Title: The customer comes second
- Authors: Hal F. RosenbluthHal RosenbluthDiane Mcferrin Peters
- Languages: ➤ English - Spanish; Castilian - español, castellano - und
- Number of Pages: Median: 284
- Publisher: ➤ Collins - Morrow - William Morrow - HarperBusiness - Editorial Atlantida
- Publish Date: 1992 - 1994 - 2002
- Publish Location: Buenos Aires - New York
“The customer comes second” Subjects and Themes:
- Subjects: ➤ Travel agents - Management - Empresas turísticas - Administración - Organization and Administration - Personnel Management - Travel agents -- Management - Consumer satisfaction - Motivation (Psychology) - Personnel management - Job enrichment - Retail trade, management
Edition Identifiers:
- The Open Library ID: ➤ OL23031177M - OL15106313M - OL1562567M - OL9232557M - OL7277849M - OL23277049M
- Online Computer Library Center (OCLC) ID: 49959253
- Library of Congress Control Number (LCCN): 91044027 - 2002068858
- All ISBNs: ➤ 9780060526566 - 0688132464 - 9789500811354 - 9500811359 - 9780688132460 - 0688114660 - 9780688114664 - 0060526564
First Setence:
"Most people can't sleep the night before their first day of a new job."
Access and General Info:
- First Year Published: 1992
- Is Full Text Available: Yes
- Is The Book Public: No
- Access Status: Borrowable
Online Access
Downloads Are Not Available:
The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
Online Borrowing:
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- Borrowing from Archive.org: Borrowing link
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5Ux For Lean Startups Faster Smarter User Experience Research And Design
By Laura Klein

“Ux For Lean Startups Faster Smarter User Experience Research And Design” Metadata:
- Title: ➤ Ux For Lean Startups Faster Smarter User Experience Research And Design
- Author: Laura Klein
- Number of Pages: Median: 204
- Publisher: O'Reilly Media, Inc, USA
- Publish Date: 2013
“Ux For Lean Startups Faster Smarter User Experience Research And Design” Subjects and Themes:
- Subjects: ➤ New business enterprises - User-centered system design - Management - Lean manufacturing - Consumer satisfaction - Manufacturing processes - User interfaces (Computer systems) - Product management
Edition Identifiers:
- The Open Library ID: OL26184438M
- Online Computer Library Center (OCLC) ID: 857108179 - 855866922
- All ISBNs: 9781449334918 - 1449334911
Access and General Info:
- First Year Published: 2013
- Is Full Text Available: Yes
- Is The Book Public: No
- Access Status: Borrowable
Online Access
Downloads Are Not Available:
The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
Online Borrowing:
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6If Disney Ran Your Hospital
By Fred Lee

“If Disney Ran Your Hospital” Metadata:
- Title: If Disney Ran Your Hospital
- Author: Fred Lee
- Language: English
- Number of Pages: Median: 216
- Publisher: ➤ Second River Healthcare - Second River Healthcare Press
- Publish Date: 2004
“If Disney Ran Your Hospital” Subjects and Themes:
- Subjects: ➤ Health services administration - Patient satisfaction - Consumer satisfaction - Hospitals - Administration - Medical personnel and patient - Hospital Administration - Methods - Quality of Health Care - Patient Satisfaction - Professional-Patient Relations - Hôpitaux - Services de santé - Relations personnel médical-patient - Patients - Satisfaction - Sjukhus - Sjukvårdsadministration - Kundnöjdhet - Patienter - Hospitals, administration - Quality of health care - Hospital administration--methods - Hospitals--administration - Ra971 .l442 2004 - 2007 f-854 - Wx 150 l477d 2004 - 610.69
Edition Identifiers:
- The Open Library ID: OL8582226M - OL8582227M
- Online Computer Library Center (OCLC) ID: 55000579
- Library of Congress Control Number (LCCN): 2004100061
- All ISBNs: 9780974386010 - 9780974386003 - 0974386006 - 0974386014
Access and General Info:
- First Year Published: 2004
- Is Full Text Available: Yes
- Is The Book Public: No
- Access Status: Borrowable
Online Access
Downloads Are Not Available:
The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
Online Borrowing:
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- Borrowing from Archive.org: Borrowing link
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7The Popcorn Report
By Faith Popcorn

“The Popcorn Report” Metadata:
- Title: The Popcorn Report
- Author: Faith Popcorn
- Languages: chi - English
- Number of Pages: Median: 242
- Publisher: ➤ Bo yi chu ban ji tuan yu xian gong si - Doubleday - Bo Yi - Arrow - Century Business - Audioworks - Shi bao wen hua chu ban qi yeh yu xian gong si - HarperBusiness - Collins
- Publish Date: 1991 - 1992 - 1993
- Publish Location: ➤ London - New York - Hong Kong - Taibei Shi - Xianggang
“The Popcorn Report” Subjects and Themes:
- Subjects: ➤ Commerce - Forecasting - Business forecasting - Consumer behavior - Consumer Satisfaction - Shang ye - Xiao fei - Consumers - Marketing research - Marketing - Consommateurs - Prévision économique - Gestion par objectifs
Edition Identifiers:
- Google Books ID: 10NNls39W5EC
- The Open Library ID: ➤ OL23042212M - OL9485112M - OL16758904M - OL21007174M - OL22935501M - OL1870074M - OL8197922M - OL15158391M - OL21746760M
- Online Computer Library Center (OCLC) ID: 22983759 - 24572208 - 26661774 - 28331386
- Library of Congress Control Number (LCCN): 92052682 - 90028832
- All ISBNs: ➤ 9571304131 - 0385400004 - 9621711274 - 9780712698115 - 9789621711274 - 9780385400008 - 0099230615 - 9780671749422 - 9789571304137 - 0712698116 - 0671749420 - 0887305946 - 9780887305948 - 9780099230618
First Setence:
"These are bizarre times."
Access and General Info:
- First Year Published: 1991
- Is Full Text Available: Yes
- Is The Book Public: No
- Access Status: Borrowable
Online Access
Downloads Are Not Available:
The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
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- Borrowing from Archive.org: Borrowing link
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8The loyalty effect
By Frederick F. Reichheld

“The loyalty effect” Metadata:
- Title: The loyalty effect
- Author: Frederick F. Reichheld
- Language: English
- Number of Pages: Median: 323
- Publisher: Harvard Business School Press
- Publish Date: 1996 - 2001
- Publish Location: Boston, Mass
“The loyalty effect” Subjects and Themes:
- Subjects: ➤ Consumer satisfaction - Job satisfaction - Labor productivity - Loyalty - Customer relations - Satisfaction au travail - Arbeidstevredenheid - Klantenservice - Relations avec la clientèle - Consommateurs - Satisfaction - Productivité - Loyauté - Loyaliteit - Organizational effectiveness
Edition Identifiers:
- The Open Library ID: OL803497M - OL3585543M
- Online Computer Library Center (OCLC) ID: 33160989
- Library of Congress Control Number (LCCN): 2002284001 - 95039972
- All ISBNs: 1578516870 - 0875844480 - 9781578516872 - 9780875844480
Access and General Info:
- First Year Published: 1996
- Is Full Text Available: Yes
- Is The Book Public: No
- Access Status: Borrowable
Online Access
Downloads Are Not Available:
The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
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- Borrowing from Archive.org: Borrowing link
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9Marketing
By Gilbert D. Harrell and Gary L. Frazier

“Marketing” Metadata:
- Title: Marketing
- Authors: Gilbert D. HarrellGary L. Frazier
- Language: English
- Number of Pages: Median: 592
- Publisher: ➤ Chicago Education Press, LLC. - Chicago Education Press - Prentice Hall - Prentice Hall College Div
- Publish Date: ➤ 1998 - 1999 - 2001 - 2002 - 2003 - 2008 - 2010 - 2012
- Publish Location: ➤ Chicago, IL - Upper Saddle River, NJ
“Marketing” Subjects and Themes:
- Subjects: ➤ Marketing - Management - Consumer satisfaction - Klantgerichtheid - Kundenorientierung - Marketing, management
Edition Identifiers:
- The Open Library ID: ➤ OL45983923M - OL22561302M - OL9220613M - OL10074075M - OL9360827M - OL10077851M - OL45906602M - OL367111M - OL7787366M - OL9442854M - OL7265899M - OL10079784M
- Online Computer Library Center (OCLC) ID: 56606047 - 260231183
- Library of Congress Control Number (LCCN): 98027613 - 2008277405 - 2001021309
- All ISBNs: ➤ 0131028634 - 0979830400 - 9780130158529 - 9780023502514 - 0131407910 - 9780536750006 - 9780130670588 - 0979830486 - 9780979830402 - 9780979830488 - 0130158526 - 0023502517 - 9780979830471 - 0979830478 - 0130334944 - 9780131028630 - 9780131407916 - 9780130334947 - 0130670588 - 0536750009
Access and General Info:
- First Year Published: 1998
- Is Full Text Available: Yes
- Is The Book Public: No
- Access Status: Borrowable
Online Access
Downloads Are Not Available:
The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
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10Customer satisfaction is worthless, customer loyalty is priceless
By Jeffrey H. Gitomer

“Customer satisfaction is worthless, customer loyalty is priceless” Metadata:
- Title: ➤ Customer satisfaction is worthless, customer loyalty is priceless
- Author: Jeffrey H. Gitomer
- Language: English
- Number of Pages: Median: 288
- Publisher: Bard Press
- Publish Date: 1998
- Publish Location: Austin, Tex
“Customer satisfaction is worthless, customer loyalty is priceless” Subjects and Themes:
- Subjects: Customer services - Customer loyalty - Consumer satisfaction - Customer relations
Edition Identifiers:
- The Open Library ID: OL357522M
- Library of Congress Control Number (LCCN): 98017427
- All ISBNs: 188516730X - 9781885167309
Access and General Info:
- First Year Published: 1998
- Is Full Text Available: Yes
- Is The Book Public: No
- Access Status: Borrowable
Online Access
Downloads Are Not Available:
The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
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11The joyless economy
By Tibor Scitovsky

“The joyless economy” Metadata:
- Title: The joyless economy
- Author: Tibor Scitovsky
- Language: English
- Number of Pages: Median: 310
- Publisher: ➤ Oxford University Press, USA - Oxford University Press
- Publish Date: 1976 - 1977 - 1992
- Publish Location: Oxford - New York
“The joyless economy” Subjects and Themes:
- Subjects: ➤ Motivation research (Marketing) - Consumer satisfaction - Satisfaction - Consumers - Motivation - Mensch - Wirtschaft - Theorie - Verbraucherverhalten
Edition Identifiers:
- The Open Library ID: OL1540150M - OL18190848M - OL5195181M - OL19721947M - OL7385991M
- Online Computer Library Center (OCLC) ID: 23769744 - 59925329 - 2125738
- Library of Congress Control Number (LCCN): 91018743 - 75016904
- All ISBNs: ➤ 0195019741 - 9780195019742 - 9780195073461 - 0195021835 - 0195073479 - 0195073460 - 9780195073478 - 9780195021837
Access and General Info:
- First Year Published: 1976
- Is Full Text Available: Yes
- Is The Book Public: No
- Access Status: Borrowable
Online Access
Downloads Are Not Available:
The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
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- Borrowing from Archive.org: Borrowing link
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12AMA handbook for customer satisfaction
By Alan F. Dutka

“AMA handbook for customer satisfaction” Metadata:
- Title: ➤ AMA handbook for customer satisfaction
- Author: Alan F. Dutka
- Language: English
- Number of Pages: Median: 231
- Publisher: ➤ American Marketing Association - NTC Business Books
- Publish Date: 1994 - 1995
- Publish Location: ➤ Lincolnwood, IL - Lincolnwood, Ill., U.S.A - Chicago, Ill
“AMA handbook for customer satisfaction” Subjects and Themes:
- Subjects: ➤ Research - Consumer satisfaction - Consumers - Recherche - Consumentenonderzoek - Consommateurs - Tevredenheid - Satisfaction - Marktonderzoek
Edition Identifiers:
- The Open Library ID: OL1729852M - OL1279497M
- Online Computer Library Center (OCLC) ID: 26672518
- Library of Congress Control Number (LCCN): 92034249 - 95011295
- All ISBNs: 0844235865 - 9780844234540 - 0844234540 - 9780844235868
Access and General Info:
- First Year Published: 1994
- Is Full Text Available: Yes
- Is The Book Public: No
- Access Status: Borrowable
Online Access
Downloads Are Not Available:
The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
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- Borrowing from Archive.org: Borrowing link
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13Customer Satisfaction
By Dru Scott

“Customer Satisfaction” Metadata:
- Title: Customer Satisfaction
- Author: Dru Scott
- Language: English
- Number of Pages: Median: 116
- Publisher: ➤ Crisp Publications - Crisp Learning
- Publish Date: 1988 - 1991
- Publish Location: Los Altos, Calif
“Customer Satisfaction” Subjects and Themes:
- Subjects: Consumer satisfaction
- Places: United States
Edition Identifiers:
- The Open Library ID: OL8616729M - OL16663491M - OL9888597M
- Library of Congress Control Number (LCCN): 88070488
- All ISBNs: 1560520841 - 9780931961571 - 0931961572 - 9781560520849
Access and General Info:
- First Year Published: 1988
- Is Full Text Available: Yes
- Is The Book Public: No
- Access Status: Borrowable
Online Access
Downloads Are Not Available:
The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
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14Mapping Experiences
By James Kalbach

“Mapping Experiences” Metadata:
- Title: Mapping Experiences
- Author: James Kalbach
- Language: English
- Number of Pages: Median: 400
- Publisher: ➤ O'Reilly Media - O'Reilly Media, Incorporated
- Publish Date: 2016 - 2021
“Mapping Experiences” Subjects and Themes:
- Subjects: ➤ Evaluation - Consumer satisfaction - Customer relations - Organizational learning - Organizational effectiveness - Commerce - Information visualization - Visualisation de l'information - Consommateurs - Satisfaction - Évaluation - BUSINESS & ECONOMICS - Industrial Management - Management - Management Science - Organizational Behavior - Customer Relations
Edition Identifiers:
- The Open Library ID: OL26233504M - OL29522851M
- Online Computer Library Center (OCLC) ID: 949276217
- All ISBNs: 1491923539 - 9781491923535 - 1492076635 - 9781492076636
Access and General Info:
- First Year Published: 2016
- Is Full Text Available: Yes
- Is The Book Public: No
- Access Status: Borrowable
Online Access
Downloads Are Not Available:
The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
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15Crowning the Customer
By Feargal Quinn

“Crowning the Customer” Metadata:
- Title: Crowning the Customer
- Author: Feargal Quinn
- Language: English
- Number of Pages: Median: 160
- Publisher: ➤ O'Brien Press, Limited, The - Raphel Marketing - O'Brien Press - O'Brien Press Ltd - Raphel Marketing. - Distributed by Acropolis Books - Raphel Publishing
- Publish Date: ➤ 1990 - 1992 - 2001 - 2002 - 2005 - 2012
- Publish Location: ➤ Dublin - Herndon, Va - Atlantic City, N.J
“Crowning the Customer” Subjects and Themes:
- Subjects: ➤ Consumer satisfaction - Customer services - Grocery trade - Advertising, Direct-mail - Handbooks, manuals - Direct selling - Management - Service à la clientèle - Gestion
- Places: Dublin (County) - Ireland
Edition Identifiers:
- The Open Library ID: ➤ OL8310608M - OL48144395M - OL9487274M - OL16714861M - OL11671159M - OL8310563M - OL8519516M - OL1588244M
- Online Computer Library Center (OCLC) ID: 22733577 - 25883315 - 52486489
- Library of Congress Control Number (LCCN): 91116591
- All ISBNs: ➤ 0962480835 - 9781847174505 - 9780862782429 - 0862782430 - 1847174507 - 9780962480829 - 9780862782436 - 0862782422 - 9780862787639 - 9780962480836 - 0862789524 - 0862787637 - 0962480827 - 9780862789527
Access and General Info:
- First Year Published: 1990
- Is Full Text Available: Yes
- Is The Book Public: No
- Access Status: Borrowable
Online Access
Downloads Are Not Available:
The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
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16Beyond customer satisfaction to customer loyalty
By Keki R. Bhote

“Beyond customer satisfaction to customer loyalty” Metadata:
- Title: ➤ Beyond customer satisfaction to customer loyalty
- Author: Keki R. Bhote
- Language: English
- Number of Pages: Median: 148
- Publisher: ➤ American Management Association
- Publish Date: 1996
- Publish Location: New York
“Beyond customer satisfaction to customer loyalty” Subjects and Themes:
- Subjects: Customer services - Customer loyalty - Consumer satisfaction - Customer relations
Edition Identifiers:
- The Open Library ID: OL996666M
- Online Computer Library Center (OCLC) ID: 35558951
- Library of Congress Control Number (LCCN): 96035335
- All ISBNs: 9780814423622 - 0814423620
Access and General Info:
- First Year Published: 1996
- Is Full Text Available: Yes
- Is The Book Public: No
- Access Status: Borrowable
Online Access
Downloads Are Not Available:
The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
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17Uplifting Service
By Ron Kaufman

“Uplifting Service” Metadata:
- Title: Uplifting Service
- Author: Ron Kaufman
- Language: English
- Number of Pages: Median: 335
- Publisher: ➤ Evolve Publishing - Ron Kaufman - Wiley & Sons, Incorporated, John - Brand: Evolve Publishing
- Publish Date: 2012
- Publish Location: Singapore
“Uplifting Service” Subjects and Themes:
- Subjects: ➤ Customer services - Interpersonal relations - Customer relations - Consumer satisfaction - Industries - Service - Customer Relations - BUSINESS & ECONOMICS - nyt:paperback-advice=2012-06-03 - New York Times bestseller
Edition Identifiers:
- The Open Library ID: OL32937457M - OL39820254M - OL26099110M - OL39993177M
- Online Computer Library Center (OCLC) ID: 781679860 - 796386209
- All ISBNs: ➤ 1118172736 - 9780984762507 - 9781118172735 - 9780984762552 - 9810718322 - 0984762558 - 0984762507 - 9789810718329
Access and General Info:
- First Year Published: 2012
- Is Full Text Available: Yes
- Is The Book Public: No
- Access Status: Borrowable
Online Access
Downloads Are Not Available:
The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
Online Borrowing:
- Borrowing from Open Library: Borrowing link
- Borrowing from Archive.org: Borrowing link
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18Firing on all cylinders
By Jim Clemmer

“Firing on all cylinders” Metadata:
- Title: Firing on all cylinders
- Author: Jim Clemmer
- Language: English
- Number of Pages: Median: 343
- Publisher: ➤ Macmillan - Macmillan Canada - Macmillan of Canada - TCG Press - Business One Irwin - MacMillan Publishing Company
- Publish Date: 1990 - 1991 - 1992
- Publish Location: ➤ Homewood, Ill - Toronto, Ont - Toronto
“Firing on all cylinders” Subjects and Themes:
- Subjects: ➤ Management - Quality of products - Success in business - Customer services - Gestion - Customer service - Service à la clientèle - Succès dans les affaires - Qualité totale - Executive ability - Total quality management - Organization and Administration - Consumer Satisfaction - Service a la clientele - Management Quality Circles - Succes dans les affaires - Qualite des produits - Quality Control - Qualite totale
Edition Identifiers:
- The Open Library ID: ➤ OL10969620M - OL9825669M - OL20156782M - OL22766636M - OL1562801M - OL10969628M - OL9627143M - OL21048093M - OL22750769M
- Online Computer Library Center (OCLC) ID: 23218433 - 25051244
- Library of Congress Control Number (LCCN): 91044281
- All ISBNs: ➤ 9780771591662 - 9780771591334 - 0771591330 - 1556237049 - 0968467520 - 0771599676 - 9780968467527 - 0771591667 - 9781556237041 - 9780771599675
First Setence:
"Whether we are living in the worst of times or the best of times depends on your perspective."
Access and General Info:
- First Year Published: 1990
- Is Full Text Available: Yes
- Is The Book Public: No
- Access Status: Borrowable
Online Access
Downloads Are Not Available:
The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
Online Borrowing:
- Borrowing from Open Library: Borrowing link
- Borrowing from Archive.org: Borrowing link
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19Zingerman's guide to giving great service
By Ari Weinzweig

“Zingerman's guide to giving great service” Metadata:
- Title: ➤ Zingerman's guide to giving great service
- Author: Ari Weinzweig
- Language: English
- Number of Pages: Median: 129
- Publisher: Hyperion - Zingerman's Press
- Publish Date: 2004 - 2008
- Publish Location: New York, NY
“Zingerman's guide to giving great service” Subjects and Themes:
- Subjects: Customer services - Consumer satisfaction - Zingermans (Restaurant)
Edition Identifiers:
- The Open Library ID: OL51723578M - OL51723581M - OL3316359M
- Online Computer Library Center (OCLC) ID: 61115249 - 57176579
- Library of Congress Control Number (LCCN): 2004013527 - 2004113527
- All ISBNs: 0989349446 - 1401301436 - 9781401301439 - 9780989349444
Access and General Info:
- First Year Published: 2004
- Is Full Text Available: Yes
- Is The Book Public: No
- Access Status: Borrowable
Online Access
Downloads Are Not Available:
The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
Online Borrowing:
- Borrowing from Open Library: Borrowing link
- Borrowing from Archive.org: Borrowing link
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20U.S. Postal Service
By United States. General Accounting Office
“U.S. Postal Service” Metadata:
- Title: U.S. Postal Service
- Author: ➤ United States. General Accounting Office
- Language: English
- Number of Pages: Median: 48
- Publisher: ➤ The Office, distributor - The Office [distributor - The Office - GAO
- Publish Date: ➤ 1987 - 1992 - 1994 - 1995 - 1996 - 1997 - 1998 - 1999 - 2000 - 2001 - 2002 - 2003
- Publish Location: ➤ Gaithersburg, MD (P.O. Box 6015, Gaithersburg 20844-6015) - Washington, D.C. (P.O. Box 37050, Washington 20013) - Washington, D.C. (P.O. Box 37050, Washington, D.C. 20013) - [Washington, D.C.] - Gaithersburg, MD (P.O. Box 6015, Gaithersburg 20884-6015) - [Gaithersburg, MD (P.O. Box 6015, Gaithersburg 20884-6015) - Washington, D.C - Gaithersburg, MD (P.O. Box 6015, Gaithersburg 20877)
“U.S. Postal Service” Subjects and Themes:
- Subjects: ➤ Accounting - Address correction service - Aguirre International - Anthrax - Appropriations and expenditures - Auditing - Automation - Biological decontamination - Bioterrorism - Competition - Consumer satisfaction - Corporate governance - Costs - Criminal investigation - Customer services - Disclosure of information - Diversity in the workplace - Electronic commerce - Employee screening - Employee-management relations in government - Employees - Employment - Evaluation - Express service - Finance - Foreign mail - Fraud - Government policy - Government purchasing of real property - Industrial relations - International Competition - International cooperation - Land use - Law and legislation - Letter mail handling - Mail surveys - Management - Minorities - Officials and employees - Parcel post - Personnel management - Planning - Post office stations and branches - Postal rates - Postal service - Postmasters - Prevention - Privacy - Privatization - Procurement - Promotions - Rates - Reform - Reorganization - Research - Right of Privacy - Rules and practice - Salaries - Statistics - Telecommunication policy - Third-class matter - United States - United States Postal Service - United States Postal Service. Postal Inspection Service - United States Postal Servicen - United States Postal Services - United States. Postal Service - Women - Work sharing
- Places: ➤ Antelope Valley - California - Chicago - Illinois - Lancaster - United States - etc Salaries
Edition Identifiers:
- The Open Library ID: ➤ OL17132583M - OL17450939M - OL18115640M - OL18348172M - OL449604M - OL14680794M - OL17121471M - OL3746433M - OL17584132M - OL15406166M - OL22305234M - OL18138952M - OL114293M - OL17593036M - OL17129795M - OL18077482M - OL17128627M - OL18355218M - OL15364136M - OL18078248M - OL22274476M - OL18055047M - OL18054491M - OL17119259M - OL17117455M - OL15543780M - OL17459646M - OL17583357M - OL22383635M - OL22378482M - OL17584137M - OL18114620M - OL18135346M - OL436069M - OL18088236M - OL18348170M - OL17046547M - OL22241858M - OL22288370M - OL15425351M - OL22424965M - OL15551182M - OL22249370M - OL16014711M - OL3704828M - OL15361265M - OL14694946M - OL15554941M - OL18139044M - OL17816041M - OL17739758M - OL17702976M - OL15401781M - OL17592268M - OL18355224M - OL22287245M - OL14512391M - OL18338020M - OL22287744M - OL18481325M - OL18347356M - OL6832102M - OL308968M - OL122518M - OL17573936M - OL17838149M - OL22397114M - OL22376621M - OL3998076M - OL15562385M - OL18140116M - OL851435M - OL17113695M - OL15540930M - OL17123410M - OL17105345M - OL18075495M - OL18121974M - OL18346809M - OL15490173M - OL15507366M - OL17543225M - OL15549848M - OL17578309M - OL550453M - OL15407518M - OL22385303M - OL17134376M - OL17125957M - OL17134393M - OL22268542M - OL15492174M - OL18053507M - OL17676362M - OL17595315M - OL18162084M - OL6833853M - OL15503136M - OL17786387M - OL18137135M - OL18296072M - OL15569123M - OL16980079M - OL22401786M - OL17114371M - OL3764463M - OL18120866M - OL22416852M - OL17118819M - OL3764748M - OL1464704M - OL18123615M - OL18133210M - OL17698327M - OL15448531M - OL22390177M - OL18116265M - OL22397288M - OL17114511M - OL22285574M - OL18132361M - OL15486479M - OL18347460M - OL14667805M - OL17518309M - OL17461970M - OL22387331M - OL18096850M - OL101840M - OL17106347M - OL17122479M - OL17579145M - OL18135783M - OL3746055M
- Online Computer Library Center (OCLC) ID: ➤ 40441295 - 37347176 - 39080640 - 42381516 - 43734444 - 41077002 - 48805226 - 32584717 - 49674191 - 51238629 - 36906279 - 43905683 - 32034420 - 39964242 - 41931151 - 31414971 - 35231641 - 33830264 - 42373417 - 39010795 - 43499364 - 44432393 - 38308981 - 45070772 - 37811506 - 33979268 - 52230090 - 39230536 - 40781304 - 38588926 - 32442949 - 42380021
- Library of Congress Control Number (LCCN): ➤ 2003426050 - 99235836 - 95131632 - 00328624 - 2003479861 - 93123722 - 2003479281 - 99216977 - 2001344467 - 99489571 - 96131660 - 00325813 - 2003273159 - 98145280 - 98163656 - 97218505 - 2003426904
Author's Alternative Names:
"United States General Accounting Office.", "General Accounting Office.", "United States General Accounting Office ", "United States. General Accounting OFfice.", "U.S. General Accounting Office.", "U S. General Accounting Office", "United States. General of Accounting Office.", "U.S. General Accounting Office", "United States. General Accounting Office.", "General Accounting Office (U.S.)" and "General Accountability Office (U.S.)",Access and General Info:
- First Year Published: 1987
- Is Full Text Available: No
- Is The Book Public: No
- Access Status: No_ebook
Online Access
Downloads Are Not Available:
The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
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21Inspired
How To Create Products Customers Love
By Marty Cagan

“Inspired” Metadata:
- Title: Inspired
- Author: Marty Cagan
- Languages: ger - English
- Number of Pages: Median: 368
- Publisher: ➤ Shroff - Blackstone Publishing, Inc. - Audible Studios on Brilliance - Audible Studios on Brilliance Audio - Wiley & Sons, Incorporated, John - Wiley - SVPG Press - Ascent Audio - Wiley & Sons, Limited, John
- Publish Date: ➤ 2008 - 2017 - 2018 - 2022 - 2025
“Inspired” Subjects and Themes:
- Subjects: ➤ Quality of products - Production planning - Consommateurs - Satisfaction - Produits nouveaux - Consumer satisfaction - New products - Customer relations - High technology industries - Technological innovations
Edition Identifiers:
- The Open Library ID: ➤ OL59666022M - OL59666020M - OL44912868M - OL38006159M - OL36274800M - OL29355848M - OL29355806M - OL28362562M - OL28110327M - OL25426571M
- Online Computer Library Center (OCLC) ID: 301813823
- All ISBNs: ➤ 9780981690407 - 3527511059 - 9781119387565 - 9783527511051 - 9781119387541 - 1978631626 - 9789352131501 - 9783527839537 - 9352131509 - 3527839534 - 9781978631625 - 9781119387503 - 1119387566 - 111938754X - 0981690408 - 1119387507
Author's Alternative Names:
"马丁·卡根"Access and General Info:
- First Year Published: 2008
- Is Full Text Available: Yes
- Is The Book Public: No
- Access Status: Printdisabled
Online Access
Downloads Are Not Available:
The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
Online Borrowing:
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22Contagious
By Jonah Berger

“Contagious” Metadata:
- Title: Contagious
- Author: Jonah Berger
- Language: English
- Number of Pages: Median: 244
- Publisher: ➤ Simon & Schuster Audio - Simon & Schuster, Limited - Simon & Schuster
- Publish Date: 2013 - 2014 - 2016
- Publish Location: London
“Contagious” Subjects and Themes:
- Subjects: ➤ Popularity - Economic aspects - Consumer behavior - New products - Advertising - Marketing - nyt:hardcover-business-books=2013-06-09 - New York Times bestseller - Choice Behavior - Consumer Satisfaction
Edition Identifiers:
- The Open Library ID: ➤ OL28510787M - OL34606250M - OL27585747M - OL26924173M - OL31299623M - OL32067692M
- Online Computer Library Center (OCLC) ID: 798060368 - 922631195
- Library of Congress Control Number (LCCN): 2013375359 - 2012034583
- All ISBNs: ➤ 9781476776682 - 1451686595 - 9781451686593 - 1476776687 - 9781451686579 - 1451686587 - 1471111717 - 9781442359376 - 9781471111693 - 9781471111716 - 1471111695 - 9781471111709 - 1471111709 - 9781451686586 - 1442359374 - 1451686579
Access and General Info:
- First Year Published: 2013
- Is Full Text Available: Yes
- Is The Book Public: No
- Access Status: Printdisabled
Online Access
Downloads Are Not Available:
The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
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23Raving fans
a revolutionary approach to customer service
By Kenneth H. Blanchard and Ken Blanchard

“Raving fans” Metadata:
- Title: Raving fans
- Authors: Kenneth H. BlanchardKen Blanchard
- Language: English
- Number of Pages: Median: 149
- Publisher: ➤ Morrow - Random House - HarperCollins Business
- Publish Date: 1993 - 1998
- Publish Location: New York
“Raving fans” Subjects and Themes:
- Subjects: ➤ Customer services - Public relations - Consumer satisfaction - Mercadeo - Comportamiento del consumidor - Relaciones con los clientes - Servicio al cliente - Service à la clientèle - Consumer Behavior - Public Relations
Edition Identifiers:
- The Open Library ID: OL25886765M - OL9214389M - OL7259674M - OL19928133M - OL1726196M
- Online Computer Library Center (OCLC) ID: 26400894 - 41426042
- Library of Congress Control Number (LCCN): 92030255
- All ISBNs: 0688123163 - 0006530699 - 9780006530695 - 9780688123161
Author's Alternative Names:
"Ken/Shula,Don Blanchard", "Sam Slay; Ken Blanchard; Jack Canfield; John Christensen; Michael Braxton; Colleen Kettenhofen; Nick Conner; Donna Hickey; Tea Hoffmann; Merit Gest; Darren LaCroix; Denise Landers; Darlene T. Carver; Janine Driver; Glen Miller; Charlotte Palmer Landram; Mike Van Hoozer", "Ken et al Blanchard", "Ken Blanchard; Travis Bradberry; Jean Greaves; Marc Muchnick", "Chuck; Blanchard, Ken; Ballard, Jim; Lacinak, Thad Tompkins" and "Ken; Bowles, Sheldon Blanchard"Access and General Info:
- First Year Published: 1993
- Is Full Text Available: Yes
- Is The Book Public: No
- Access Status: Printdisabled
Online Access
Downloads Are Not Available:
The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
Online Borrowing:
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24How to win customers and keep them for life
By Michael LeBoeuf

“How to win customers and keep them for life” Metadata:
- Title: ➤ How to win customers and keep them for life
- Author: Michael LeBoeuf
- Languages: English - chi
- Number of Pages: Median: 206
- Publisher: ➤ Piatkus - Berkley Books - Zong jing xiao Lian jing chu ban shi ye gong si - Zhongguo sheng chan li zhong xin - Putnam's Sons
- Publish Date: 1987 - 1991 - 2000
- Publish Location: New York - Taibei Shi
“How to win customers and keep them for life” Subjects and Themes:
- Subjects: Customer service - Customer relations - Customer services - Selling - Consumer satisfaction
Edition Identifiers:
- The Open Library ID: OL2385008M - OL20285875M - OL14648198M - OL6898043M - OL17211517M
- Library of Congress Control Number (LCCN): 87013892 - 00701532
- All ISBNs: ➤ 9780425114681 - 9780399133015 - 9579344108 - 0425114686 - 0749910275 - 0425175014 - 9780749910273 - 0399133011 - 9789579344104 - 9780425175019
Access and General Info:
- First Year Published: 1987
- Is Full Text Available: Yes
- Is The Book Public: No
- Access Status: Printdisabled
Online Access
Downloads Are Not Available:
The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
Online Borrowing:
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25U.S. Postal Service
By United States. General Accounting Office
“U.S. Postal Service” Metadata:
- Title: U.S. Postal Service
- Author: ➤ United States. General Accounting Office
- Language: English
- Number of Pages: Median: 44
- Publisher: ➤ U.S. General Accounting Office - The Office [distributor - The Office
- Publish Date: ➤ 1987 - 1992 - 1994 - 1995 - 1996 - 1997 - 1998 - 1999
- Publish Location: ➤ Washington, D.C - Gaithersburg, MD (P.O. Box 6015, Gaithersburg 20844-6015) - Washington, D.C. (P.O. Box 37050, Washington 20013) - Gaithersburg, MD (P.O. Box 6015, Gaithersburg 20877) - Gaithersburg, MD (P.O. Box 6015, Gaithersburg 20884-6015) - Washington, D.C. (P.O. Box 37050, Washington, D.C. 20013)
“U.S. Postal Service” Subjects and Themes:
- Subjects: ➤ Address correction service - Aguirre International - Auditing - Automation - Consumer satisfaction - Corporate governance - Costs - Employee-management relations in government - Evaluation - Express service - Finance - Foreign mail - Fraud - Government policy - Government purchasing of real property - International cooperation - Land use - Law and legislation - Letter mail handling - Management - Minorities - Officials and employees - Parcel post - Personnel management - Post office stations and branches - Postal rates - Postal service - Postal zones - Privacy, Right of - Privatization - Procurement - Promotions - Rates - Reform - Reorganization - Research - Right of Privacy - Rules and practice - Telecommunication policy - Third-class matter - United States Postal Service - United States Postal Service. Postal Inspection Service - Women
- Places: ➤ Antelope Valley - California - Chicago - Illinois - Lancaster - United States
Edition Identifiers:
- The Open Library ID: ➤ OL18123512M - OL15265639M - OL18106302M - OL18106017M - OL18089886M - OL18136644M - OL15333698M - OL14695068M - OL18055657M - OL18000440M - OL17051875M - OL15300790M - OL15092029M - OL14995153M - OL18091787M - OL18084433M - OL15342467M - OL15259782M - OL15247303M - OL15301349M - OL15126015M - OL17930964M - OL18002373M - OL17931394M - OL18010868M - OL14962980M - OL18049189M - OL18085250M - OL15263177M - OL15306486M - OL14699576M - OL18018465M - OL15244984M - OL17932000M - OL15222024M - OL14705287M - OL18075995M - OL15006178M - OL18128881M - OL14966018M - OL18109739M - OL15008444M - OL15235789M - OL18093239M - OL18017198M - OL18081267M
Author's Alternative Names:
"General Accounting Office (U.S.)", "General Accountability Office (U.S.)", "United States. General of Accounting Office.", "United States. General Accounting Office.", "U S. General Accounting Office", "U.S. General Accounting Office", "General Accounting Office.", "United States. General Accounting OFfice.", "U.S. General Accounting Office.", "United States General Accounting Office " and "United States General Accounting Office.",Access and General Info:
- First Year Published: 1987
- Is Full Text Available: No
- Is The Book Public: No
- Access Status: No_ebook
Online Access
Downloads Are Not Available:
The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
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26The Power of Moments
By Chip Heath and Dan Heath

“The Power of Moments” Metadata:
- Title: The Power of Moments
- Authors: Chip HeathDan Heath
- Language: English
- Number of Pages: Median: 320
- Publisher: ➤ Transworld Publishers Limited - Thorndike Press - Penguin Books, Limited - Penguin Random House - Simon & Schuster Audio - Simon & Schuster
- Publish Date: 2017 - 2018 - 2019 - 2024
- Publish Location: New York, USA
“The Power of Moments” Subjects and Themes:
- Subjects: ➤ Leadership - Experience - Success - Self-realization - Memory - Affect (psychology) - nyt:advice-how-to-and-miscellaneous=2017-10-22 - New York Times bestseller - Consumer satisfaction - Interpersonal relations - Psychology - Large type books - Consumer Behavior - Consommateurs -- Satisfaction - Psychologie - Livres en gros caractères - large print books - PSYCHOLOGY -- Interpersonal Relations
Edition Identifiers:
- The Open Library ID: ➤ OL51041539M - OL38790834M - OL34903642M - OL33619163M - OL28871292M - OL28698918M - OL28632582M - OL26413871M
- Online Computer Library Center (OCLC) ID: 975086829
- Library of Congress Control Number (LCCN): 2017044161 - 2017394156
- All ISBNs: ➤ 9781508238300 - 1473544580 - 9781501147760 - 9780593079263 - 9781473544581 - 0552174459 - 1508238308 - 1804995746 - 1432845543 - 0593079264 - 1501147773 - 1501147765 - 9781432845544 - 9781804995747 - 9781501147777 - 9780552174459
Access and General Info:
- First Year Published: 2017
- Is Full Text Available: Yes
- Is The Book Public: No
- Access Status: Printdisabled
Online Access
Downloads Are Not Available:
The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
Online Borrowing:
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27Customer service
By Paul R. Timm

“Customer service” Metadata:
- Title: Customer service
- Author: Paul R. Timm
- Language: English
- Number of Pages: Median: 226
- Publisher: - Prentice Hall
- Publish Date: 2010 - 2011
- Publish Location: Upper Saddle River, N.J
“Customer service” Subjects and Themes:
- Subjects: Customer services - Consumer satisfaction - Customer relations - Success in business
Edition Identifiers:
- The Open Library ID: OL25429781M - OL23872872M - OL24419827M
- Online Computer Library Center (OCLC) ID: 465363831
- Library of Congress Control Number (LCCN): 2009047554
- All ISBNs: 9780135063972 - 0135063973
Access and General Info:
- First Year Published: 2010
- Is Full Text Available: Yes
- Is The Book Public: No
- Access Status: Printdisabled
Online Access
Downloads Are Not Available:
The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
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28Fish!
By Stephen C. Lundin, Harry Paul and John Christensen

“Fish!” Metadata:
- Title: Fish!
- Authors: Stephen C. LundinHarry PaulJohn Christensen
- Languages: ➤ Spanish; Castilian - español, castellano - English
- Number of Pages: Median: 124
- Publisher: ➤ Ediciones Urano - Hodder & Stoughton - Círculo de Lectores - Hodder Mobius - Hyperion Press - Hyperion - Empresa Activa
- Publish Date: ➤ 2000 - 2001 - 2003 - 2004 - 2006 - 2009 - 2014 - 2020
- Publish Location: ➤ Barcelona (España) - London - New York - [Barcelona], Argentina
“Fish!” Subjects and Themes:
- Subjects: ➤ Customer services - Employee motivation - Empleados - Servicios a la clientela - Motivación - Business - Nonfiction - Motivation - Psychology - Service à la clientèle - Morale - Attitude - Leadership - Workplace - Personnel - Organizational Innovation - Consumer Satisfaction - Motivacion - Spanish: Adult Nonfiction - General - Business / Economics / Finance - Motivational - Industrial management - Success in business - Consumer Behavior
Edition Identifiers:
- The Open Library ID: ➤ OL30163527M - OL29581514M - OL29199943M - OL28615815M - OL28414916M - OL9153349M - OL23009151M - OL20867672M - OL24289875M - OL23244395M
- Online Computer Library Center (OCLC) ID: 69022091 - 42476709 - 53291400
- Library of Congress Control Number (LCCN): 99049306
- All ISBNs: ➤ 9781444792805 - 0340924586 - 9781529336184 - 0786870885 - 9780340924587 - 9780786870882 - 8495787474 - 9788422690917 - 8422690918 - 0786866020 - 9780340819791 - 0340819790 - 9780786866021 - 9788495787477 - 152933618X - 9781401394691 - 1401394698 - 1444792806
Author's Alternative Names:
"Stephen Lundin PhD" and "Stephen Lundin"Access and General Info:
- First Year Published: 2000
- Is Full Text Available: Yes
- Is The Book Public: No
- Access Status: Printdisabled
Online Access
Downloads Are Not Available:
The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
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29Lean Ux Applying Lean Principles To Improve User Experience
By Jeff Gothelf

“Lean Ux Applying Lean Principles To Improve User Experience” Metadata:
- Title: ➤ Lean Ux Applying Lean Principles To Improve User Experience
- Author: Jeff Gothelf
- Publisher: O'Reilly Media
- Publish Date: 2012
“Lean Ux Applying Lean Principles To Improve User Experience” Subjects and Themes:
- Subjects: ➤ Product management - User interfaces (Computer systems) - New products - Consumer satisfaction - User-centered system design - Human-computer interaction - Agile Softwareentwicklung - Design
Edition Identifiers:
- The Open Library ID: OL25998157M
- Online Computer Library Center (OCLC) ID: 846945206
- Library of Congress Control Number (LCCN): 2013427169
- All ISBNs: 9781449311650 - 1449311652
Access and General Info:
- First Year Published: 2012
- Is Full Text Available: No
- Is The Book Public: No
- Access Status: No_ebook
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30Customer Service
By Paul R. Timm

“Customer Service” Metadata:
- Title: Customer Service
- Author: Paul R. Timm
- Language: English
- Number of Pages: Median: 232
- Publisher: Prentice Hall
- Publish Date: ➤ 1997 - 1998 - 2001 - 2004 - 2007
- Publish Location: Upper Saddle River, NJ
“Customer Service” Subjects and Themes:
- Subjects: Customer services - Consumer satisfaction - Customer relations - Success in business
Edition Identifiers:
- The Open Library ID: ➤ OL7342678M - OL669133M - OL7337792M - OL10078859M - OL9297332M - OL9292447M - OL7339418M - OL9294073M
- Online Computer Library Center (OCLC) ID: 55068083
- Library of Congress Control Number (LCCN): 97014962 - 2004010246 - 2006026024 - 00022498
- All ISBNs: ➤ 9780135766958 - 9780132236584 - 0132236583 - 0130859591 - 9780131779969 - 9780130859594 - 0135766958 - 0131779966
Access and General Info:
- First Year Published: 1997
- Is Full Text Available: Yes
- Is The Book Public: No
- Access Status: Printdisabled
Online Access
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The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
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31Word-of-Mouth Marketing
By Jerry R. Wilson

“Word-of-Mouth Marketing” Metadata:
- Title: Word-of-Mouth Marketing
- Author: Jerry R. Wilson
- Language: English
- Number of Pages: Median: 272
- Publisher: ➤ John Wiley & Sons Inc - John Wiley & Sons - J. Wiley
- Publish Date: 1991 - 1994
- Publish Location: New York
“Word-of-Mouth Marketing” Subjects and Themes:
- Subjects: ➤ Advertising - Consumer behavior - Consumer satisfaction - Customer services - Public opinion - United States - Publicité - Marketing - Publieke opinie - Consumentengedrag - Sales promotion - Public opinion, united states
- Places: United States - Etats Unis
Edition Identifiers:
- The Open Library ID: OL7598557M - OL7618604M - OL1878905M
- Online Computer Library Center (OCLC) ID: 30417511
- Library of Congress Control Number (LCCN): 90039271
- All ISBNs: 0471008583 - 9780471524953 - 9780471008583 - 0471524956
First Setence:
"The talk factor is a term I coined to describe the dynamics of word of mouth, but it's a concept you're completely familiar with in practice."
Access and General Info:
- First Year Published: 1991
- Is Full Text Available: Yes
- Is The Book Public: No
- Access Status: Printdisabled
Online Access
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The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
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32Badass
Making Users Awesome
By Kathy Sierra and Bert Bates

“Badass” Metadata:
- Title: Badass
- Authors: Kathy SierraBert Bates
- Language: English
- Number of Pages: Median: 286
- Publisher: ➤ O'Reilly - O'Reilly Media, Incorporated
- Publish Date: 2015
- Publish Location: Sebastopol, USA
“Badass” Subjects and Themes:
- Subjects: ➤ Selling - Psychology - Consumers - Psychological aspects - Marketing - User-centered system design - Commercial products - New products - Consumer satisfaction
Edition Identifiers:
- The Open Library ID: OL26577090M - OL36722073M
- Online Computer Library Center (OCLC) ID: 895728638
- Library of Congress Control Number (LCCN): 2015430043
- All ISBNs: 1322871310 - 9781322871318 - 9781491919019 - 1491919019
Author's Alternative Names:
"Katherine Sierra"Access and General Info:
- First Year Published: 2015
- Is Full Text Available: Yes
- Is The Book Public: No
- Access Status: Printdisabled
Online Access
Downloads Are Not Available:
The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
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33The lean product playbook
By Dan Olsen

“The lean product playbook” Metadata:
- Title: The lean product playbook
- Author: Dan Olsen
- Language: English
- Number of Pages: Median: 309
- Publisher: Wiley
- Publish Date: 2015
“The lean product playbook” Subjects and Themes:
- Subjects: ➤ Creative ability in business - Lean manufacturing - Consumer satisfaction - Manufacturers - BUSINESS & ECONOMICS / Production & Operations Management - BUSINESS & ECONOMICS / Management
Edition Identifiers:
- The Open Library ID: OL27193217M
- Online Computer Library Center (OCLC) ID: 889736033
- Library of Congress Control Number (LCCN): 2015017658 - 2015020668
- All ISBNs: 1118960874 - 9781118960875
Access and General Info:
- First Year Published: 2015
- Is Full Text Available: No
- Is The Book Public: No
- Access Status: No_ebook
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34Superior customer value
By Art Weinstein

“Superior customer value” Metadata:
- Title: Superior customer value
- Author: Art Weinstein
- Language: English
- Number of Pages: Median: 320
- Publisher: ➤ CRC Press - Taylor & Francis Group
- Publish Date: 2012 - 2018
- Publish Location: Boca Raton, FL
“Superior customer value” Subjects and Themes:
- Subjects: ➤ Customer services - Management - Consumer satisfaction - Service à la clientèle - Gestion - BUSINESS & ECONOMICS - Industrial Management - Management Science - Organizational Behavior - BUSINESS & ECONOMICS / Industrial Management - BUSINESS & ECONOMICS / Management - BUSINESS & ECONOMICS / Management Science - BUSINESS & ECONOMICS / Organizational Behavior
Edition Identifiers:
- The Open Library ID: ➤ OL36731899M - OL36738412M - OL25116093M - OL33690716M - OL39948031M - OL28909683M - OL33451761M - OL28892138M - OL33451707M - OL33465402M - OL33478889M - OL39933382M
- Online Computer Library Center (OCLC) ID: 1076573587 - 811204796
- Library of Congress Control Number (LCCN): 2011047970 - 2020692742
- All ISBNs: ➤ 9781351214315 - 9780815380009 - 9780815390930 - 1439898413 - 9781439898413 - 1351214314 - 0429248636 - 1439898405 - 9781351214322 - 1439861285 - 0815380003 - 1439861293 - 0815390939 - 9780429248634 - 9781351214346 - 9781351214339 - 1351214322 - 9781439861288 - 1466537132 - 1351214349 - 1351214330 - 9781439898406 - 9781439861295 - 9781466537132
Access and General Info:
- First Year Published: 2012
- Is Full Text Available: Yes
- Is The Book Public: No
- Access Status: Printdisabled
Online Access
Downloads Are Not Available:
The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
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35Service quality
By Roland T. Rust and Richard L. Oliver

“Service quality” Metadata:
- Title: Service quality
- Authors: Roland T. RustRichard L. Oliver
- Language: English
- Number of Pages: Median: 292
- Publisher: ➤ Sage Publications, Inc - Sage Publications - SAGE Publications, Incorporated
- Publish Date: 1993 - 1994 - 2012
- Publish Location: Thousand Oaks, Calif
“Service quality” Subjects and Themes:
- Subjects: Customer services - Quality control - Consumer satisfaction - Customer service
Edition Identifiers:
- The Open Library ID: ➤ OL7908498M - OL7908499M - OL38260696M - OL21557083M - OL1421074M - OL39931992M
- Online Computer Library Center (OCLC) ID: 28665527
- Library of Congress Control Number (LCCN): 93031228
- All ISBNs: ➤ 0803949197 - 9780803949195 - 9781322418612 - 1452262489 - 0803949200 - 1322418616 - 9780803949201 - 9781452262482
First Setence:
"One of us (Rust) recently gave a lecture to an alumni gathering at Vanderbilt on the topic of Total Quality Management (TOM) and how it was being misapplied (see Kordupleski, Rust, & Zahorik, 1992)."
Access and General Info:
- First Year Published: 1993
- Is Full Text Available: Yes
- Is The Book Public: No
- Access Status: Printdisabled
Online Access
Downloads Are Not Available:
The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
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36Satisfaction
A Behavioral Perspective On The Consumer
By Richard L. Oliver

“Satisfaction” Metadata:
- Title: Satisfaction
- Author: Richard L. Oliver
- Language: English
- Number of Pages: Median: 484
- Publisher: ➤ Taylor & Francis Group - Routledge - McGraw-Hill Companies - M.E. Sharpe - McGraw Hill - McGraw-Hill Education (ISE Editions)
- Publish Date: ➤ 1996 - 1997 - 2009 - 2014 - 2015
- Publish Location: Armonk, N.Y - New York
“Satisfaction” Subjects and Themes:
- Subjects: ➤ Evaluation - Consumer satisfaction - Consommateurs - Satisfaction - Évaluation - Verbraucherzufriedenheit - Consumentengedrag - Tevredenheid - Kundenzufriedenheit - Verbraucherverhalten - Zufriedenheit - Kunde - Verbraucher
Edition Identifiers:
- The Open Library ID: ➤ OL53956977M - OL980370M - OL7296143M - OL9250847M - OL33443705M - OL22528993M - OL50977768M
- Online Computer Library Center (OCLC) ID: 900889323 - 249134746
- Library of Congress Control Number (LCCN): 96017899 - 2008039870
- All ISBNs: ➤ 0071154124 - 0070480257 - 9781322508801 - 9780071154123 - 9780765628879 - 0765628872 - 1322508801 - 0765617706 - 9780765617705 - 9780070480254
Access and General Info:
- First Year Published: 1996
- Is Full Text Available: Yes
- Is The Book Public: No
- Access Status: Printdisabled
Online Access
Downloads Are Not Available:
The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
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37UX for Lean Startups
By Laura Klein

“UX for Lean Startups” Metadata:
- Title: UX for Lean Startups
- Author: Laura Klein
- Language: English
- Number of Pages: Median: 240
- Publisher: ➤ O'Reilly Media, Incorporated - O'Reilly Media
- Publish Date: 2013 - 2018
“UX for Lean Startups” Subjects and Themes:
Edition Identifiers:
- The Open Library ID: OL36716490M - OL33512623M - OL33512622M - OL27832888M
- All ISBNs: ➤ 9781449335045 - 1449335039 - 9781492049586 - 1306812364 - 1492049581 - 1449335047 - 9781449335038 - 9781306812368
Access and General Info:
- First Year Published: 2013
- Is Full Text Available: No
- Is The Book Public: No
- Access Status: No_ebook
Online Access
Downloads Are Not Available:
The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
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38Consumer satisfaction in medical practice
By Paul A. Sommers

“Consumer satisfaction in medical practice” Metadata:
- Title: ➤ Consumer satisfaction in medical practice
- Author: Paul A. Sommers
- Language: English
- Number of Pages: Median: 208
- Publisher: ➤ Routledge - Haworth Press - Taylor & Francis Group
- Publish Date: 1999 - 2013 - 2016 - 2021
- Publish Location: New York
“Consumer satisfaction in medical practice” Subjects and Themes:
- Subjects: ➤ Consumer satisfaction - Evaluation - Medical Practice Management - Medical care - Medicine - Patient satisfaction - Practice - Practice Management, Medical - Quality control - Tevredenheid - Patienten - Consumer Behavior - Gezondheidszorg - Consumer Satisfaction - Patient Satisfaction - Medical Audit - Patients - Satisfaction - Médecine - Pratique - Qualité - Contrôle - Soins médicaux - Évaluation - Consommateurs - BUSINESS & ECONOMICS / General - MEDICAL / General
Edition Identifiers:
- The Open Library ID: ➤ OL35870683M - OL46036921M - OL389680M - OL33443356M - OL28844118M - OL33724834M - OL33591190M - OL33520355M - OL35878823M - OL35862559M
- Online Computer Library Center (OCLC) ID: 1289842329 - 988518559
- Library of Congress Control Number (LCCN): 98054478
- All ISBNs: ➤ 1000526097 - 1299813690 - 9780789007131 - 9781134753710 - 9781138971660 - 1134753578 - 9781003249160 - 131587976X - 1134753640 - 9781134753642 - 9781315879765 - 1134753713 - 9781299813694 - 9781134753574 - 1000524639 - 9781000524635 - 1003249167 - 0789007134 - 9781000526097 - 1138971669
Access and General Info:
- First Year Published: 1999
- Is Full Text Available: Yes
- Is The Book Public: No
- Access Status: Printdisabled
Online Access
Downloads Are Not Available:
The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
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39Hug Your Customers
By Jack Mitchell

“Hug Your Customers” Metadata:
- Title: Hug Your Customers
- Author: Jack Mitchell
- Language: English
- Number of Pages: Median: 294
- Publisher: Penguin Books Ltd - Hyperion
- Publish Date: 2003 - 2004
- Publish Location: New York
“Hug Your Customers” Subjects and Themes:
- Subjects: ➤ Selling - Business - Success in business - Nonfiction - Customer relations - Consumer satisfaction - Customer services
Edition Identifiers:
- The Open Library ID: OL7358427M - OL24258572M - OL3323973M
- Online Computer Library Center (OCLC) ID: 52366247 - 53204703
- Library of Congress Control Number (LCCN): 2004296876
- All ISBNs: ➤ 9781401398057 - 1401398057 - 9780141015224 - 0141015225 - 1401300340 - 9781401300340
Access and General Info:
- First Year Published: 2003
- Is Full Text Available: Yes
- Is The Book Public: No
- Access Status: Printdisabled
Online Access
Downloads Are Not Available:
The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
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40Customer loyalty
By Jill Griffin

“Customer loyalty” Metadata:
- Title: Customer loyalty
- Author: Jill Griffin
- Language: English
- Number of Pages: Median: 242
- Publisher: Jossey-Bass
- Publish Date: 1997
- Publish Location: San Francisco
“Customer loyalty” Subjects and Themes:
- Subjects: Customer services - Kundenbetreuung - Consumer satisfaction - Customer relations - Verbraucherzufriedenheit
Edition Identifiers:
- The Open Library ID: OL24928965M
- Online Computer Library Center (OCLC) ID: 37351062
- All ISBNs: 9780029129777 - 0787908606 - 002912977X - 9780787908607
Access and General Info:
- First Year Published: 1997
- Is Full Text Available: Yes
- Is The Book Public: No
- Access Status: Printdisabled
Online Access
Downloads Are Not Available:
The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
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41CIM Revision Cards
By Ray Donnelly
“CIM Revision Cards” Metadata:
- Title: CIM Revision Cards
- Author: Ray Donnelly
- Language: English
- Number of Pages: Median: 88
- Publisher: ➤ Routledge - Taylor & Francis Group - Elsevier Science
- Publish Date: 2009 - 2010 - 2017
“CIM Revision Cards” Subjects and Themes:
- Subjects: Customer services - Consumer satisfaction
Edition Identifiers:
- The Open Library ID: ➤ OL33692495M - OL44078135M - OL54026426M - OL46031390M - OL35553382M - OL28750420M - OL35541488M - OL53910177M - OL34633819M - OL33771921M
- Online Computer Library Center (OCLC) ID: 729019718
- All ISBNs: ➤ 9781282755826 - 1136441905 - 9781138440913 - 9781136441899 - 9781136441875 - 1136441859 - 9781136441905 - 1136441891 - 185617851X - 9781856178518 - 9781856178525 - 1856178528 - 9781136441844 - 9781136441851 - 1138440914 - 1136441875 - 128275582X - 1136441840
Access and General Info:
- First Year Published: 2009
- Is Full Text Available: No
- Is The Book Public: No
- Access Status: No_ebook
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42Consumer Boycotts
By Monroe Friedman

“Consumer Boycotts” Metadata:
- Title: Consumer Boycotts
- Author: Monroe Friedman
- Language: English
- Number of Pages: Median: 304
- Publisher: ➤ Taylor & Francis Group - Routledge
- Publish Date: 1999 - 2002
“Consumer Boycotts” Subjects and Themes:
- Subjects: ➤ Boycotts - Plaintes - Boicoteos - Consommateurs - Konsumentforskning - Attitudes - Konsumentinflytande - Satisfaction - Konsumentfrågor - Consumer complaints - Boycottage - Verbraucherboykott - Comportement - Comportamiento del consumidor - Consumer behavior - Consumer satisfaction - Hushåll - BUSINESS & ECONOMICS - Commercial Policy
Edition Identifiers:
- The Open Library ID: ➤ OL46077939M - OL46016895M - OL33705768M - OL33690087M - OL33600521M - OL33564378M - OL33367909M - OL9344772M - OL7496107M
- Online Computer Library Center (OCLC) ID: 52069577 - 40830183
- Library of Congress Control Number (LCCN): 99018522
- All ISBNs: ➤ 1135960372 - 1135960429 - 0203900413 - 9780203900413 - 9780203900406 - 9780415924566 - 9780415924573 - 1280316756 - 9781135960377 - 9781280316753 - 0415924561 - 9781135960414 - 9781135960391 - 9781135960421 - 1135960410 - 041592457X - 1135960399 - 0203900405
First Setence:
"To buy or not to buy? This behavioral question, while lacking the momentous, life-or-death quality of the Shakespearean original, is nonetheless apparently becoming a vexing one for many American consumers."
Access and General Info:
- First Year Published: 1999
- Is Full Text Available: No
- Is The Book Public: No
- Access Status: No_ebook
Online Access
Downloads Are Not Available:
The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
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43Engaging Brands
By Michela Addis

“Engaging Brands” Metadata:
- Title: Engaging Brands
- Author: Michela Addis
- Language: English
- Number of Pages: Median: 288
- Publisher: ➤ Routledge - Taylor & Francis Group
- Publish Date: 2020
“Engaging Brands” Subjects and Themes:
- Subjects: ➤ Customer relations - Marketing research - Internet marketing - Consumer behavior - Branding (Marketing) - Consumer satisfaction - Marketing - Management - Stratégie de marque - Consommateurs - Satisfaction - Gestion - Branding - BUSINESS & ECONOMICS / Consumer Behavior - BUSINESS & ECONOMICS / Customer Service - BUSINESS & ECONOMICS / Marketing / Research
Edition Identifiers:
- The Open Library ID: ➤ OL28075396M - OL28075173M - OL28075046M - OL28074756M - OL28074850M - OL28074517M
- Online Computer Library Center (OCLC) ID: 1135090932
- Library of Congress Control Number (LCCN): 2020000070
- All ISBNs: ➤ 0429996373 - 0429504268 - 9780429504266 - 113858701X - 9780429996368 - 9780429996382 - 9780429996375 - 9781138587014 - 1138586986 - 0429996365 - 0429996381 - 9781138586987
Access and General Info:
- First Year Published: 2020
- Is Full Text Available: No
- Is The Book Public: No
- Access Status: No_ebook
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44A/B testing
By Dan Siroker

“A/B testing” Metadata:
- Title: A/B testing
- Author: Dan Siroker
- Language: English
- Number of Pages: Median: 205
- Publisher: ➤ Wiley - Wiley & Sons, Incorporated, John
- Publish Date: 2013 - 2015
- Publish Location: Hoboken
“A/B testing” Subjects and Themes:
- Subjects: ➤ Social aspects - Multimedia systems - Testing - Organizational effectiveness - Application software - Consumer satisfaction - Efficacité organisationnelle - Multimédia - Aspect social - BUSINESS & ECONOMICS - Industrial Management - Management - Management Science - Organizational Behavior - Betriebswirtschaft - Research
Edition Identifiers:
- The Open Library ID: OL28513860M - OL39889558M - OL26262159M
- Online Computer Library Center (OCLC) ID: 843785578
- Library of Congress Control Number (LCCN): 2013016038 - 2013020042
- All ISBNs: ➤ 9781118659175 - 9781299804739 - 9781118536094 - 129980473X - 1118659171 - 1118536096 - 9781118792414 - 1118792416
Access and General Info:
- First Year Published: 2013
- Is Full Text Available: Yes
- Is The Book Public: No
- Access Status: Printdisabled
Online Access
Downloads Are Not Available:
The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
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45Fish!

“Fish!” Metadata:
- Title: Fish!
- Language: English
- Number of Pages: Median: 112
- Publisher: Hyperion
- Publish Date: 2000
“Fish!” Subjects and Themes:
- Subjects: ➤ Motivation - Psychology - Customer services - Employee motivation - Attitude - Morale - Service à la clientèle - Leadership - Workplace - Personnel - Organizational Innovation - Consumer Satisfaction
Edition Identifiers:
- The Open Library ID: OL8143030M
- All ISBNs: 0786866020 - 9780786866021
First Setence:
"It was a wet, cold, dark, dreary, dismal Monday in Seattle, inside and out."
Access and General Info:
- First Year Published: 2000
- Is Full Text Available: Yes
- Is The Book Public: No
- Access Status: Printdisabled
Online Access
Downloads Are Not Available:
The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
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46Designing and delivering superior customer value
By Art Weinstein and William C. Johnson

“Designing and delivering superior customer value” Metadata:
- Title: ➤ Designing and delivering superior customer value
- Authors: Art WeinsteinWilliam C. Johnson
- Language: English
- Number of Pages: Median: 388
- Publisher: ➤ Taylor & Francis Group - St. Lucie Press - CRC Press
- Publish Date: 1999 - 2019 - 2020
- Publish Location: Boca Raton, Fla
“Designing and delivering superior customer value” Subjects and Themes:
- Subjects: ➤ Customer services - Management - Consumer satisfaction - Sales & marketing management - Customer Service - Business & Economics - Business / Economics / Finance - Business/Economics - Entrepreneurship - Human Resources & Personnel Management - Consumer Behavior - Service à la clientèle - Gestion - Consommateurs - Satisfaction - BUSINESS & ECONOMICS - Sales & Selling - Customer services--management - Hf5415.5 .w442 1999 - 658.8/12
Edition Identifiers:
- The Open Library ID: ➤ OL29540042M - OL29515377M - OL12231346M - OL29539957M - OL34689299M - OL29515369M - OL18092186M - OL34657883M
- Online Computer Library Center (OCLC) ID: 41224076 - 1146553797
- Library of Congress Control Number (LCCN): 99029151
- All ISBNs: ➤ 9781000085440 - 1574442406 - 0429277970 - 9781000083453 - 0367230186 - 1000085449 - 0367230194 - 9781000086942 - 9780367230197 - 9781574442403 - 1000086941 - 9780367230180 - 9780429277979 - 1000083454
Access and General Info:
- First Year Published: 1999
- Is Full Text Available: Yes
- Is The Book Public: No
- Access Status: Printdisabled
Online Access
Downloads Are Not Available:
The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
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47Managing the Demand-Supply Chain
By William E. Hoover, William E., Jr. Hoover, Eero Eloranta, Jan Holmström and Kati Huttunen

“Managing the Demand-Supply Chain” Metadata:
- Title: ➤ Managing the Demand-Supply Chain
- Authors: William E. HooverWilliam E., Jr. HooverEero ElorantaJan HolmströmKati Huttunen
- Language: English
- Number of Pages: Median: 272
- Publisher: ➤ Wiley & Sons Australia, Limited, John - Adobe Systems, Incorporated - Wiley & Sons, Incorporated, John - Wiley, John & Sons, Incorporated - Wiley - John Wiley & Sons Inc
- Publish Date: 2001 - 2002 - 2007
- Publish Location: New York - S. l
“Managing the Demand-Supply Chain” Subjects and Themes:
- Subjects: ➤ Bedrijfsprocessen - Management - Klantgerichtheid - Gestion de l'approvisionnement - Distribution of goods - Business logistics - Gestion - Logistiek (economie) - Purchasing & Buying - Industrial procurement - Logistique (Organisation) - Distributiekanalen - Distribution (Economie politique) - Consommateurs - Satisfaction - BUSINESS & ECONOMICS - Labor supply - Supply and demand - Materials management - Physical distribution of goods - Consumer satisfaction - Consumer Behavior - Distribution (Économie politique)
Edition Identifiers:
- The Open Library ID: ➤ OL15523032M - OL39855693M - OL15523034M - OL7616202M - OL34575604M - OL39881290M
- Online Computer Library Center (OCLC) ID: 47011714 - 44650802
- Library of Congress Control Number (LCCN): 00043696
- All ISBNs: ➤ 1280341025 - 159061531X - 047019202X - 9780471013761 - 0471384992 - 9781280341021 - 9780471384991 - 9781590615317 - 0471013765 - 9780470192023
First Setence:
"The most difficult operations issue is how to offer better value to the customer and at the same time reduce costs."
Author's Alternative Names:
"Jan Holmstrom"Access and General Info:
- First Year Published: 2001
- Is Full Text Available: Yes
- Is The Book Public: No
- Access Status: Printdisabled
Online Access
Downloads Are Not Available:
The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
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48Loose Leaf Organizational Behavior
By Jason Colquitt, Jeffery LePine and Michael Wesson

“Loose Leaf Organizational Behavior” Metadata:
- Title: ➤ Loose Leaf Organizational Behavior
- Authors: Jason ColquittJeffery LePineMichael Wesson
- Language: English
- Number of Pages: Median: 619
- Publisher: ➤ McGraw Hill - McGraw-Hill Education - McGraw-Hill/Irwin
- Publish Date: 2010 - 2012 - 2018 - 2022
“Loose Leaf Organizational Behavior” Subjects and Themes:
- Subjects: Organizational behavior - Personnel management - Strategic planning - Consumer satisfaction - Job satisfaction
Edition Identifiers:
- The Open Library ID: OL50497194M - OL44922611M - OL37352001M - OL27843423M
- All ISBNs: ➤ 9780077405434 - 1260157911 - 0077405439 - 9781260157918 - 9781265368586 - 1265368589 - 9780077524630 - 0077524632
Access and General Info:
- First Year Published: 2010
- Is Full Text Available: No
- Is The Book Public: No
- Access Status: No_ebook
Online Access
Downloads Are Not Available:
The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
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49Customer Satisfaction Measurement for ISO 9000
By Bill Self, Greg Roche and Nigel Hill

“Customer Satisfaction Measurement for ISO 9000” Metadata:
- Title: ➤ Customer Satisfaction Measurement for ISO 9000
- Authors: Bill SelfGreg RocheNigel Hill
- Language: English
- Number of Pages: Median: 176
- Publisher: ➤ Taylor & Francis Group - Routledge
- Publish Date: 2007 - 2017
“Customer Satisfaction Measurement for ISO 9000” Subjects and Themes:
- Subjects: ➤ Consumer satisfaction - Customer services - Quality assurance - Iso 9000 series standards - Evaluation - ISO 9000 Series Standards - Marketing research - Consumers - Research - Consommateurs - Satisfaction - Évaluation - Normes de la série ISO 9000 - Marketing - Recherche
Edition Identifiers:
- The Open Library ID: ➤ OL33676527M - OL38250393M - OL35533861M - OL46018312M - OL33660586M - OL38312510M - OL34637736M - OL35545365M
- Online Computer Library Center (OCLC) ID: 1100431003
- All ISBNs: ➤ 1136412409 - 1281120170 - 1136412387 - 1138464457 - 9781136412400 - 1136412379 - 9781138464452 - 1136412433 - 1136412425 - 9781136412424 - 9781281120175 - 9781136412387 - 9780080503554 - 9781136412370 - 9781136412431 - 0080503551
Access and General Info:
- First Year Published: 2007
- Is Full Text Available: No
- Is The Book Public: No
- Access Status: No_ebook
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50Service quality
By Benjamin Schneider and Susan S. (Schoenberger) White

“Service quality” Metadata:
- Title: Service quality
- Authors: Benjamin SchneiderSusan S. (Schoenberger) White
- Language: English
- Number of Pages: Median: 193
- Publisher: ➤ Sage Publications - Sage Publications, Inc
- Publish Date: 2003 - 2004
- Publish Location: Thousand Oaks, Calif
“Service quality” Subjects and Themes:
- Subjects: ➤ Research - Customer services - Quality control - Management - Consumer satisfaction - Business & Management - Business/Economics - Business & Economics - Business / Economics / Finance - Marketing - General - Decision Making & Problem Solving - Customer Service - Business & Economics / Marketing / General
Edition Identifiers:
- The Open Library ID: OL9317681M - OL17130591M
- Online Computer Library Center (OCLC) ID: 52495539
- Library of Congress Control Number (LCCN): 2003014201
- All ISBNs: 9780761921462 - 076192146X - 0761921478 - 9780761921479
Access and General Info:
- First Year Published: 2003
- Is Full Text Available: Yes
- Is The Book Public: No
- Access Status: Printdisabled
Online Access
Downloads Are Not Available:
The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
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