Explore: Consumer Satisfaction

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Source: The Open Library

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1Don't go to the cosmetics counter without me

By

Book's cover

“Don't go to the cosmetics counter without me” Metadata:

  • Title: ➤  Don't go to the cosmetics counter without me
  • Author:
  • Language: English
  • Number of Pages: Median: 877
  • Publisher: ➤  Beginning Press - Diane Pub Co - beginning press
  • Publish Date: ➤  
  • Publish Location: ➤  Tukwila, Wash - Seattle - Renton, Wash - New York - Seattle, Wash

“Don't go to the cosmetics counter without me” Subjects and Themes:

Edition Identifiers:

First Setence:

"Those of you who are familiar with my books Blue Eyeshadow Should Be Illegal, The Beauty Bible, and previous editions of Don't Go to the Cosmetics Counter Without Me; subscribe to my newsletter Cosmetics Counter Update, read my syndicated newspaper column Dear Paula; or who have seen me on television know that I have strong feelings about the quality of information, marketing tactics, and types of products the cosmetics industry provides for women."

Access and General Info:

  • First Year Published: 1992
  • Is Full Text Available: Yes
  • Is The Book Public: No
  • Access Status: Borrowable

Online Access

Downloads Are Not Available:

The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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2Lean UX

By

Book's cover

“Lean UX” Metadata:

  • Title: Lean UX
  • Author:
  • Language: English
  • Number of Pages: Median: 219
  • Publisher: ➤  O'Reilly Media - MITP Verlags GmbH - O'Reilly Media, Incorporated
  • Publish Date:

“Lean UX” Subjects and Themes:

Edition Identifiers:

Access and General Info:

  • First Year Published: 2013
  • Is Full Text Available: Yes
  • Is The Book Public: No
  • Access Status: Borrowable

Online Access

Downloads Are Not Available:

The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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3Organizational behavior

improving performance and commitment in the workplace

By

Book's cover

“Organizational behavior” Metadata:

  • Title: Organizational behavior
  • Author:
  • Language: English
  • Number of Pages: Median: 608
  • Publisher: ➤  McGraw-Hill Companies, The - McGraw-Hill Irwin - McGraw-Hill/Irwin - McGraw-Hill Education
  • Publish Date: ➤  
  • Publish Location: Boston

“Organizational behavior” Subjects and Themes:

Edition Identifiers:

Access and General Info:

  • First Year Published: 2009
  • Is Full Text Available: Yes
  • Is The Book Public: No
  • Access Status: Borrowable

Online Access

Downloads Are Not Available:

The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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4The customer comes second

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Book's cover

“The customer comes second” Metadata:

  • Title: The customer comes second
  • Authors:
  • Languages: ➤  English - Spanish; Castilian - español, castellano - und
  • Number of Pages: Median: 284
  • Publisher: ➤  Collins - Morrow - William Morrow - HarperBusiness - Editorial Atlantida
  • Publish Date:
  • Publish Location: Buenos Aires - New York

“The customer comes second” Subjects and Themes:

Edition Identifiers:

First Setence:

"Most people can't sleep the night before their first day of a new job."

Access and General Info:

  • First Year Published: 1992
  • Is Full Text Available: Yes
  • Is The Book Public: No
  • Access Status: Borrowable

Online Access

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5Ux For Lean Startups Faster Smarter User Experience Research And Design

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Book's cover

“Ux For Lean Startups Faster Smarter User Experience Research And Design” Metadata:

  • Title: ➤  Ux For Lean Startups Faster Smarter User Experience Research And Design
  • Author:
  • Number of Pages: Median: 204
  • Publisher: O'Reilly Media, Inc, USA
  • Publish Date:

“Ux For Lean Startups Faster Smarter User Experience Research And Design” Subjects and Themes:

Edition Identifiers:

Access and General Info:

  • First Year Published: 2013
  • Is Full Text Available: Yes
  • Is The Book Public: No
  • Access Status: Borrowable

Online Access

Downloads Are Not Available:

The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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6If Disney Ran Your Hospital

By

Book's cover

“If Disney Ran Your Hospital” Metadata:

  • Title: If Disney Ran Your Hospital
  • Author:
  • Language: English
  • Number of Pages: Median: 216
  • Publisher: ➤  Second River Healthcare - Second River Healthcare Press
  • Publish Date:

“If Disney Ran Your Hospital” Subjects and Themes:

Edition Identifiers:

Access and General Info:

  • First Year Published: 2004
  • Is Full Text Available: Yes
  • Is The Book Public: No
  • Access Status: Borrowable

Online Access

Downloads Are Not Available:

The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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7The Popcorn Report

By

Book's cover

“The Popcorn Report” Metadata:

  • Title: The Popcorn Report
  • Author:
  • Languages: chi - English
  • Number of Pages: Median: 242
  • Publisher: ➤  Bo yi chu ban ji tuan yu xian gong si - Doubleday - Bo Yi - Arrow - Century Business - Audioworks - Shi bao wen hua chu ban qi yeh yu xian gong si - HarperBusiness - Collins
  • Publish Date:
  • Publish Location: ➤  London - New York - Hong Kong - Taibei Shi - Xianggang

“The Popcorn Report” Subjects and Themes:

Edition Identifiers:

First Setence:

"These are bizarre times."

Access and General Info:

  • First Year Published: 1991
  • Is Full Text Available: Yes
  • Is The Book Public: No
  • Access Status: Borrowable

Online Access

Downloads Are Not Available:

The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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8The loyalty effect

By

Book's cover

“The loyalty effect” Metadata:

  • Title: The loyalty effect
  • Author:
  • Language: English
  • Number of Pages: Median: 323
  • Publisher: Harvard Business School Press
  • Publish Date:
  • Publish Location: Boston, Mass

“The loyalty effect” Subjects and Themes:

Edition Identifiers:

Access and General Info:

  • First Year Published: 1996
  • Is Full Text Available: Yes
  • Is The Book Public: No
  • Access Status: Borrowable

Online Access

Downloads Are Not Available:

The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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9Marketing

By

Book's cover

“Marketing” Metadata:

  • Title: Marketing
  • Authors:
  • Language: English
  • Number of Pages: Median: 592
  • Publisher: ➤  Chicago Education Press, LLC. - Chicago Education Press - Prentice Hall - Prentice Hall College Div
  • Publish Date: ➤  
  • Publish Location: ➤  Chicago, IL - Upper Saddle River, NJ

“Marketing” Subjects and Themes:

Edition Identifiers:

Access and General Info:

  • First Year Published: 1998
  • Is Full Text Available: Yes
  • Is The Book Public: No
  • Access Status: Borrowable

Online Access

Downloads Are Not Available:

The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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10Customer satisfaction is worthless, customer loyalty is priceless

By

Book's cover

“Customer satisfaction is worthless, customer loyalty is priceless” Metadata:

  • Title: ➤  Customer satisfaction is worthless, customer loyalty is priceless
  • Author:
  • Language: English
  • Number of Pages: Median: 288
  • Publisher: Bard Press
  • Publish Date:
  • Publish Location: Austin, Tex

“Customer satisfaction is worthless, customer loyalty is priceless” Subjects and Themes:

Edition Identifiers:

Access and General Info:

  • First Year Published: 1998
  • Is Full Text Available: Yes
  • Is The Book Public: No
  • Access Status: Borrowable

Online Access

Downloads Are Not Available:

The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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11The joyless economy

By

Book's cover

“The joyless economy” Metadata:

  • Title: The joyless economy
  • Author:
  • Language: English
  • Number of Pages: Median: 310
  • Publisher: ➤  Oxford University Press, USA - Oxford University Press
  • Publish Date:
  • Publish Location: Oxford - New York

“The joyless economy” Subjects and Themes:

Edition Identifiers:

Access and General Info:

  • First Year Published: 1976
  • Is Full Text Available: Yes
  • Is The Book Public: No
  • Access Status: Borrowable

Online Access

Downloads Are Not Available:

The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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12AMA handbook for customer satisfaction

By

Book's cover

“AMA handbook for customer satisfaction” Metadata:

  • Title: ➤  AMA handbook for customer satisfaction
  • Author:
  • Language: English
  • Number of Pages: Median: 231
  • Publisher: ➤  American Marketing Association - NTC Business Books
  • Publish Date:
  • Publish Location: ➤  Lincolnwood, IL - Lincolnwood, Ill., U.S.A - Chicago, Ill

“AMA handbook for customer satisfaction” Subjects and Themes:

Edition Identifiers:

Access and General Info:

  • First Year Published: 1994
  • Is Full Text Available: Yes
  • Is The Book Public: No
  • Access Status: Borrowable

Online Access

Downloads Are Not Available:

The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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13Customer Satisfaction

By

Book's cover

“Customer Satisfaction” Metadata:

  • Title: Customer Satisfaction
  • Author:
  • Language: English
  • Number of Pages: Median: 116
  • Publisher: ➤  Crisp Publications - Crisp Learning
  • Publish Date:
  • Publish Location: Los Altos, Calif

“Customer Satisfaction” Subjects and Themes:

Edition Identifiers:

Access and General Info:

  • First Year Published: 1988
  • Is Full Text Available: Yes
  • Is The Book Public: No
  • Access Status: Borrowable

Online Access

Downloads Are Not Available:

The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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14Mapping Experiences

By

Book's cover

“Mapping Experiences” Metadata:

  • Title: Mapping Experiences
  • Author:
  • Language: English
  • Number of Pages: Median: 400
  • Publisher: ➤  O'Reilly Media - O'Reilly Media, Incorporated
  • Publish Date:

“Mapping Experiences” Subjects and Themes:

Edition Identifiers:

Access and General Info:

  • First Year Published: 2016
  • Is Full Text Available: Yes
  • Is The Book Public: No
  • Access Status: Borrowable

Online Access

Downloads Are Not Available:

The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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15Crowning the Customer

By

Book's cover

“Crowning the Customer” Metadata:

  • Title: Crowning the Customer
  • Author:
  • Language: English
  • Number of Pages: Median: 160
  • Publisher: ➤  O'Brien Press, Limited, The - Raphel Marketing - O'Brien Press - O'Brien Press Ltd - Raphel Marketing. - Distributed by Acropolis Books - Raphel Publishing
  • Publish Date: ➤  
  • Publish Location: ➤  Dublin - Herndon, Va - Atlantic City, N.J

“Crowning the Customer” Subjects and Themes:

Edition Identifiers:

Access and General Info:

  • First Year Published: 1990
  • Is Full Text Available: Yes
  • Is The Book Public: No
  • Access Status: Borrowable

Online Access

Downloads Are Not Available:

The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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16Beyond customer satisfaction to customer loyalty

By

Book's cover

“Beyond customer satisfaction to customer loyalty” Metadata:

  • Title: ➤  Beyond customer satisfaction to customer loyalty
  • Author:
  • Language: English
  • Number of Pages: Median: 148
  • Publisher: ➤  American Management Association
  • Publish Date:
  • Publish Location: New York

“Beyond customer satisfaction to customer loyalty” Subjects and Themes:

Edition Identifiers:

Access and General Info:

  • First Year Published: 1996
  • Is Full Text Available: Yes
  • Is The Book Public: No
  • Access Status: Borrowable

Online Access

Downloads Are Not Available:

The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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17Uplifting Service

By

Book's cover

“Uplifting Service” Metadata:

  • Title: Uplifting Service
  • Author:
  • Language: English
  • Number of Pages: Median: 335
  • Publisher: ➤  Evolve Publishing - Ron Kaufman - Wiley & Sons, Incorporated, John - Brand: Evolve Publishing
  • Publish Date:
  • Publish Location: Singapore

“Uplifting Service” Subjects and Themes:

Edition Identifiers:

Access and General Info:

  • First Year Published: 2012
  • Is Full Text Available: Yes
  • Is The Book Public: No
  • Access Status: Borrowable

Online Access

Downloads Are Not Available:

The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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18Firing on all cylinders

By

Book's cover

“Firing on all cylinders” Metadata:

  • Title: Firing on all cylinders
  • Author:
  • Language: English
  • Number of Pages: Median: 343
  • Publisher: ➤  Macmillan - Macmillan Canada - Macmillan of Canada - TCG Press - Business One Irwin - MacMillan Publishing Company
  • Publish Date:
  • Publish Location: ➤  Homewood, Ill - Toronto, Ont - Toronto

“Firing on all cylinders” Subjects and Themes:

Edition Identifiers:

First Setence:

"Whether we are living in the worst of times or the best of times depends on your perspective."

Access and General Info:

  • First Year Published: 1990
  • Is Full Text Available: Yes
  • Is The Book Public: No
  • Access Status: Borrowable

Online Access

Downloads Are Not Available:

The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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19Zingerman's guide to giving great service

By

Book's cover

“Zingerman's guide to giving great service” Metadata:

  • Title: ➤  Zingerman's guide to giving great service
  • Author:
  • Language: English
  • Number of Pages: Median: 129
  • Publisher: Hyperion - Zingerman's Press
  • Publish Date:
  • Publish Location: New York, NY

“Zingerman's guide to giving great service” Subjects and Themes:

Edition Identifiers:

Access and General Info:

  • First Year Published: 2004
  • Is Full Text Available: Yes
  • Is The Book Public: No
  • Access Status: Borrowable

Online Access

Downloads Are Not Available:

The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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20U.S. Postal Service

By

“U.S. Postal Service” Metadata:

  • Title: U.S. Postal Service
  • Author: ➤  
  • Language: English
  • Number of Pages: Median: 48
  • Publisher: ➤  The Office, distributor - The Office [distributor - The Office - GAO
  • Publish Date: ➤  
  • Publish Location: ➤  Gaithersburg, MD (P.O. Box 6015, Gaithersburg 20844-6015) - Washington, D.C. (P.O. Box 37050, Washington 20013) - Washington, D.C. (P.O. Box 37050, Washington, D.C. 20013) - [Washington, D.C.] - Gaithersburg, MD (P.O. Box 6015, Gaithersburg 20884-6015) - [Gaithersburg, MD (P.O. Box 6015, Gaithersburg 20884-6015) - Washington, D.C - Gaithersburg, MD (P.O. Box 6015, Gaithersburg 20877)

“U.S. Postal Service” Subjects and Themes:

Edition Identifiers:

Access and General Info:

  • First Year Published: 1987
  • Is Full Text Available: No
  • Is The Book Public: No
  • Access Status: No_ebook

Online Access

Downloads Are Not Available:

The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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    21Inspired

    How To Create Products Customers Love

    By

    Book's cover

    “Inspired” Metadata:

    • Title: Inspired
    • Author:
    • Languages: ger - English
    • Number of Pages: Median: 368
    • Publisher: ➤  Shroff - Blackstone Publishing, Inc. - Audible Studios on Brilliance - Audible Studios on Brilliance Audio - Wiley & Sons, Incorporated, John - Wiley - SVPG Press - Ascent Audio - Wiley & Sons, Limited, John
    • Publish Date: ➤  

    “Inspired” Subjects and Themes:

    Edition Identifiers:

    Access and General Info:

    • First Year Published: 2008
    • Is Full Text Available: Yes
    • Is The Book Public: No
    • Access Status: Printdisabled

    Online Access

    Downloads Are Not Available:

    The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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      22Contagious

      By

      Book's cover

      “Contagious” Metadata:

      • Title: Contagious
      • Author:
      • Language: English
      • Number of Pages: Median: 244
      • Publisher: ➤  Simon & Schuster Audio - Simon & Schuster, Limited - Simon & Schuster
      • Publish Date:
      • Publish Location: London

      “Contagious” Subjects and Themes:

      Edition Identifiers:

      Access and General Info:

      • First Year Published: 2013
      • Is Full Text Available: Yes
      • Is The Book Public: No
      • Access Status: Printdisabled

      Online Access

      Downloads Are Not Available:

      The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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        23Raving fans

        a revolutionary approach to customer service

        By

        Book's cover

        “Raving fans” Metadata:

        • Title: Raving fans
        • Authors:
        • Language: English
        • Number of Pages: Median: 149
        • Publisher: ➤  Morrow - Random House - HarperCollins Business
        • Publish Date:
        • Publish Location: New York

        “Raving fans” Subjects and Themes:

        Edition Identifiers:

        Access and General Info:

        • First Year Published: 1993
        • Is Full Text Available: Yes
        • Is The Book Public: No
        • Access Status: Printdisabled

        Online Access

        Downloads Are Not Available:

        The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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          24How to win customers and keep them for life

          By

          Book's cover

          “How to win customers and keep them for life” Metadata:

          • Title: ➤  How to win customers and keep them for life
          • Author:
          • Languages: English - chi
          • Number of Pages: Median: 206
          • Publisher: ➤  Piatkus - Berkley Books - Zong jing xiao Lian jing chu ban shi ye gong si - Zhongguo sheng chan li zhong xin - Putnam's Sons
          • Publish Date:
          • Publish Location: New York - Taibei Shi

          “How to win customers and keep them for life” Subjects and Themes:

          Edition Identifiers:

          Access and General Info:

          • First Year Published: 1987
          • Is Full Text Available: Yes
          • Is The Book Public: No
          • Access Status: Printdisabled

          Online Access

          Downloads Are Not Available:

          The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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            25U.S. Postal Service

            By

            “U.S. Postal Service” Metadata:

            • Title: U.S. Postal Service
            • Author: ➤  
            • Language: English
            • Number of Pages: Median: 44
            • Publisher: ➤  U.S. General Accounting Office - The Office [distributor - The Office
            • Publish Date: ➤  
            • Publish Location: ➤  Washington, D.C - Gaithersburg, MD (P.O. Box 6015, Gaithersburg 20844-6015) - Washington, D.C. (P.O. Box 37050, Washington 20013) - Gaithersburg, MD (P.O. Box 6015, Gaithersburg 20877) - Gaithersburg, MD (P.O. Box 6015, Gaithersburg 20884-6015) - Washington, D.C. (P.O. Box 37050, Washington, D.C. 20013)

            “U.S. Postal Service” Subjects and Themes:

            Edition Identifiers:

            Access and General Info:

            • First Year Published: 1987
            • Is Full Text Available: No
            • Is The Book Public: No
            • Access Status: No_ebook

            Online Access

            Downloads Are Not Available:

            The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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              26The Power of Moments

              By

              Book's cover

              “The Power of Moments” Metadata:

              • Title: The Power of Moments
              • Authors:
              • Language: English
              • Number of Pages: Median: 320
              • Publisher: ➤  Transworld Publishers Limited - Thorndike Press - Penguin Books, Limited - Penguin Random House - Simon & Schuster Audio - Simon & Schuster
              • Publish Date:
              • Publish Location: New York, USA

              “The Power of Moments” Subjects and Themes:

              Edition Identifiers:

              Access and General Info:

              • First Year Published: 2017
              • Is Full Text Available: Yes
              • Is The Book Public: No
              • Access Status: Printdisabled

              Online Access

              Downloads Are Not Available:

              The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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                27Customer service

                By

                Book's cover

                “Customer service” Metadata:

                • Title: Customer service
                • Author:
                • Language: English
                • Number of Pages: Median: 226
                • Publisher: - Prentice Hall
                • Publish Date:
                • Publish Location: Upper Saddle River, N.J

                “Customer service” Subjects and Themes:

                Edition Identifiers:

                Access and General Info:

                • First Year Published: 2010
                • Is Full Text Available: Yes
                • Is The Book Public: No
                • Access Status: Printdisabled

                Online Access

                Downloads Are Not Available:

                The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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                  28Fish!

                  By

                  Book's cover

                  “Fish!” Metadata:

                  • Title: Fish!
                  • Authors:
                  • Languages: ➤  Spanish; Castilian - español, castellano - English
                  • Number of Pages: Median: 124
                  • Publisher: ➤  Ediciones Urano - Hodder & Stoughton - Círculo de Lectores - Hodder Mobius - Hyperion Press - Hyperion - Empresa Activa
                  • Publish Date: ➤  
                  • Publish Location: ➤  Barcelona (España) - London - New York - [Barcelona], Argentina

                  “Fish!” Subjects and Themes:

                  Edition Identifiers:

                  Access and General Info:

                  • First Year Published: 2000
                  • Is Full Text Available: Yes
                  • Is The Book Public: No
                  • Access Status: Printdisabled

                  Online Access

                  Downloads Are Not Available:

                  The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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                    29Lean Ux Applying Lean Principles To Improve User Experience

                    By

                    Book's cover

                    “Lean Ux Applying Lean Principles To Improve User Experience” Metadata:

                    • Title: ➤  Lean Ux Applying Lean Principles To Improve User Experience
                    • Author:
                    • Publisher: O'Reilly Media
                    • Publish Date:

                    “Lean Ux Applying Lean Principles To Improve User Experience” Subjects and Themes:

                    Edition Identifiers:

                    Access and General Info:

                    • First Year Published: 2012
                    • Is Full Text Available: No
                    • Is The Book Public: No
                    • Access Status: No_ebook

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                    30Customer Service

                    By

                    Book's cover

                    “Customer Service” Metadata:

                    • Title: Customer Service
                    • Author:
                    • Language: English
                    • Number of Pages: Median: 232
                    • Publisher: Prentice Hall
                    • Publish Date: ➤  
                    • Publish Location: Upper Saddle River, NJ

                    “Customer Service” Subjects and Themes:

                    Edition Identifiers:

                    Access and General Info:

                    • First Year Published: 1997
                    • Is Full Text Available: Yes
                    • Is The Book Public: No
                    • Access Status: Printdisabled

                    Online Access

                    Downloads Are Not Available:

                    The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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                      31Word-of-Mouth Marketing

                      By

                      Book's cover

                      “Word-of-Mouth Marketing” Metadata:

                      • Title: Word-of-Mouth Marketing
                      • Author:
                      • Language: English
                      • Number of Pages: Median: 272
                      • Publisher: ➤  John Wiley & Sons Inc - John Wiley & Sons - J. Wiley
                      • Publish Date:
                      • Publish Location: New York

                      “Word-of-Mouth Marketing” Subjects and Themes:

                      Edition Identifiers:

                      First Setence:

                      "The talk factor is a term I coined to describe the dynamics of word of mouth, but it's a concept you're completely familiar with in practice."

                      Access and General Info:

                      • First Year Published: 1991
                      • Is Full Text Available: Yes
                      • Is The Book Public: No
                      • Access Status: Printdisabled

                      Online Access

                      Downloads Are Not Available:

                      The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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                        32Badass

                        Making Users Awesome

                        By

                        Book's cover

                        “Badass” Metadata:

                        • Title: Badass
                        • Authors:
                        • Language: English
                        • Number of Pages: Median: 286
                        • Publisher: ➤  O'Reilly - O'Reilly Media, Incorporated
                        • Publish Date:
                        • Publish Location: Sebastopol, USA

                        “Badass” Subjects and Themes:

                        Edition Identifiers:

                        Access and General Info:

                        • First Year Published: 2015
                        • Is Full Text Available: Yes
                        • Is The Book Public: No
                        • Access Status: Printdisabled

                        Online Access

                        Downloads Are Not Available:

                        The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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                          33The lean product playbook

                          By

                          Book's cover

                          “The lean product playbook” Metadata:

                          • Title: The lean product playbook
                          • Author:
                          • Language: English
                          • Number of Pages: Median: 309
                          • Publisher: Wiley
                          • Publish Date:

                          “The lean product playbook” Subjects and Themes:

                          Edition Identifiers:

                          Access and General Info:

                          • First Year Published: 2015
                          • Is Full Text Available: No
                          • Is The Book Public: No
                          • Access Status: No_ebook

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                          34Superior customer value

                          By

                          Book's cover

                          “Superior customer value” Metadata:

                          • Title: Superior customer value
                          • Author:
                          • Language: English
                          • Number of Pages: Median: 320
                          • Publisher: ➤  CRC Press - Taylor & Francis Group
                          • Publish Date:
                          • Publish Location: Boca Raton, FL

                          “Superior customer value” Subjects and Themes:

                          Edition Identifiers:

                          Access and General Info:

                          • First Year Published: 2012
                          • Is Full Text Available: Yes
                          • Is The Book Public: No
                          • Access Status: Printdisabled

                          Online Access

                          Downloads Are Not Available:

                          The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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                            35Service quality

                            By

                            Book's cover

                            “Service quality” Metadata:

                            • Title: Service quality
                            • Authors:
                            • Language: English
                            • Number of Pages: Median: 292
                            • Publisher: ➤  Sage Publications, Inc - Sage Publications - SAGE Publications, Incorporated
                            • Publish Date:
                            • Publish Location: Thousand Oaks, Calif

                            “Service quality” Subjects and Themes:

                            Edition Identifiers:

                            First Setence:

                            "One of us (Rust) recently gave a lecture to an alumni gathering at Vanderbilt on the topic of Total Quality Management (TOM) and how it was being misapplied (see Kordupleski, Rust, & Zahorik, 1992)."

                            Access and General Info:

                            • First Year Published: 1993
                            • Is Full Text Available: Yes
                            • Is The Book Public: No
                            • Access Status: Printdisabled

                            Online Access

                            Downloads Are Not Available:

                            The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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                              36Satisfaction

                              A Behavioral Perspective On The Consumer

                              By

                              Book's cover

                              “Satisfaction” Metadata:

                              • Title: Satisfaction
                              • Author:
                              • Language: English
                              • Number of Pages: Median: 484
                              • Publisher: ➤  Taylor & Francis Group - Routledge - McGraw-Hill Companies - M.E. Sharpe - McGraw Hill - McGraw-Hill Education (ISE Editions)
                              • Publish Date: ➤  
                              • Publish Location: Armonk, N.Y - New York

                              “Satisfaction” Subjects and Themes:

                              Edition Identifiers:

                              Access and General Info:

                              • First Year Published: 1996
                              • Is Full Text Available: Yes
                              • Is The Book Public: No
                              • Access Status: Printdisabled

                              Online Access

                              Downloads Are Not Available:

                              The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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                                37UX for Lean Startups

                                By

                                Book's cover

                                “UX for Lean Startups” Metadata:

                                • Title: UX for Lean Startups
                                • Author:
                                • Language: English
                                • Number of Pages: Median: 240
                                • Publisher: ➤  O'Reilly Media, Incorporated - O'Reilly Media
                                • Publish Date:

                                “UX for Lean Startups” Subjects and Themes:

                                Edition Identifiers:

                                Access and General Info:

                                • First Year Published: 2013
                                • Is Full Text Available: No
                                • Is The Book Public: No
                                • Access Status: No_ebook

                                Online Access

                                Downloads Are Not Available:

                                The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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                                  38Consumer satisfaction in medical practice

                                  By

                                  Book's cover

                                  “Consumer satisfaction in medical practice” Metadata:

                                  • Title: ➤  Consumer satisfaction in medical practice
                                  • Author:
                                  • Language: English
                                  • Number of Pages: Median: 208
                                  • Publisher: ➤  Routledge - Haworth Press - Taylor & Francis Group
                                  • Publish Date:
                                  • Publish Location: New York

                                  “Consumer satisfaction in medical practice” Subjects and Themes:

                                  Edition Identifiers:

                                  Access and General Info:

                                  • First Year Published: 1999
                                  • Is Full Text Available: Yes
                                  • Is The Book Public: No
                                  • Access Status: Printdisabled

                                  Online Access

                                  Downloads Are Not Available:

                                  The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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                                    39Hug Your Customers

                                    By

                                    Book's cover

                                    “Hug Your Customers” Metadata:

                                    • Title: Hug Your Customers
                                    • Author:
                                    • Language: English
                                    • Number of Pages: Median: 294
                                    • Publisher: Penguin Books Ltd - Hyperion
                                    • Publish Date:
                                    • Publish Location: New York

                                    “Hug Your Customers” Subjects and Themes:

                                    Edition Identifiers:

                                    Access and General Info:

                                    • First Year Published: 2003
                                    • Is Full Text Available: Yes
                                    • Is The Book Public: No
                                    • Access Status: Printdisabled

                                    Online Access

                                    Downloads Are Not Available:

                                    The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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                                      40Customer loyalty

                                      By

                                      Book's cover

                                      “Customer loyalty” Metadata:

                                      • Title: Customer loyalty
                                      • Author:
                                      • Language: English
                                      • Number of Pages: Median: 242
                                      • Publisher: Jossey-Bass
                                      • Publish Date:
                                      • Publish Location: San Francisco

                                      “Customer loyalty” Subjects and Themes:

                                      Edition Identifiers:

                                      Access and General Info:

                                      • First Year Published: 1997
                                      • Is Full Text Available: Yes
                                      • Is The Book Public: No
                                      • Access Status: Printdisabled

                                      Online Access

                                      Downloads Are Not Available:

                                      The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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                                        41CIM Revision Cards

                                        By

                                        “CIM Revision Cards” Metadata:

                                        • Title: CIM Revision Cards
                                        • Author:
                                        • Language: English
                                        • Number of Pages: Median: 88
                                        • Publisher: ➤  Routledge - Taylor & Francis Group - Elsevier Science
                                        • Publish Date:

                                        “CIM Revision Cards” Subjects and Themes:

                                        Edition Identifiers:

                                        Access and General Info:

                                        • First Year Published: 2009
                                        • Is Full Text Available: No
                                        • Is The Book Public: No
                                        • Access Status: No_ebook

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                                        42Consumer Boycotts

                                        By

                                        Book's cover

                                        “Consumer Boycotts” Metadata:

                                        • Title: Consumer Boycotts
                                        • Author:
                                        • Language: English
                                        • Number of Pages: Median: 304
                                        • Publisher: ➤  Taylor & Francis Group - Routledge
                                        • Publish Date:

                                        “Consumer Boycotts” Subjects and Themes:

                                        Edition Identifiers:

                                        First Setence:

                                        "To buy or not to buy? This behavioral question, while lacking the momentous, life-or-death quality of the Shakespearean original, is nonetheless apparently becoming a vexing one for many American consumers."

                                        Access and General Info:

                                        • First Year Published: 1999
                                        • Is Full Text Available: No
                                        • Is The Book Public: No
                                        • Access Status: No_ebook

                                        Online Access

                                        Downloads Are Not Available:

                                        The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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                                          43Engaging Brands

                                          By

                                          Book's cover

                                          “Engaging Brands” Metadata:

                                          • Title: Engaging Brands
                                          • Author:
                                          • Language: English
                                          • Number of Pages: Median: 288
                                          • Publisher: ➤  Routledge - Taylor & Francis Group
                                          • Publish Date:

                                          “Engaging Brands” Subjects and Themes:

                                          Edition Identifiers:

                                          Access and General Info:

                                          • First Year Published: 2020
                                          • Is Full Text Available: No
                                          • Is The Book Public: No
                                          • Access Status: No_ebook

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                                          44A/B testing

                                          By

                                          Book's cover

                                          “A/B testing” Metadata:

                                          • Title: A/B testing
                                          • Author:
                                          • Language: English
                                          • Number of Pages: Median: 205
                                          • Publisher: ➤  Wiley - Wiley & Sons, Incorporated, John
                                          • Publish Date:
                                          • Publish Location: Hoboken

                                          “A/B testing” Subjects and Themes:

                                          Edition Identifiers:

                                          Access and General Info:

                                          • First Year Published: 2013
                                          • Is Full Text Available: Yes
                                          • Is The Book Public: No
                                          • Access Status: Printdisabled

                                          Online Access

                                          Downloads Are Not Available:

                                          The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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                                            45Fish!

                                            Book's cover

                                            “Fish!” Metadata:

                                            • Title: Fish!
                                            • Language: English
                                            • Number of Pages: Median: 112
                                            • Publisher: Hyperion
                                            • Publish Date:

                                            “Fish!” Subjects and Themes:

                                            Edition Identifiers:

                                            First Setence:

                                            "It was a wet, cold, dark, dreary, dismal Monday in Seattle, inside and out."

                                            Access and General Info:

                                            • First Year Published: 2000
                                            • Is Full Text Available: Yes
                                            • Is The Book Public: No
                                            • Access Status: Printdisabled

                                            Online Access

                                            Downloads Are Not Available:

                                            The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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                                              46Designing and delivering superior customer value

                                              By

                                              Book's cover

                                              “Designing and delivering superior customer value” Metadata:

                                              • Title: ➤  Designing and delivering superior customer value
                                              • Authors:
                                              • Language: English
                                              • Number of Pages: Median: 388
                                              • Publisher: ➤  Taylor & Francis Group - St. Lucie Press - CRC Press
                                              • Publish Date:
                                              • Publish Location: Boca Raton, Fla

                                              “Designing and delivering superior customer value” Subjects and Themes:

                                              Edition Identifiers:

                                              Access and General Info:

                                              • First Year Published: 1999
                                              • Is Full Text Available: Yes
                                              • Is The Book Public: No
                                              • Access Status: Printdisabled

                                              Online Access

                                              Downloads Are Not Available:

                                              The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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                                                47Managing the Demand-Supply Chain

                                                By

                                                Book's cover

                                                “Managing the Demand-Supply Chain” Metadata:

                                                • Title: ➤  Managing the Demand-Supply Chain
                                                • Authors:
                                                • Language: English
                                                • Number of Pages: Median: 272
                                                • Publisher: ➤  Wiley & Sons Australia, Limited, John - Adobe Systems, Incorporated - Wiley & Sons, Incorporated, John - Wiley, John & Sons, Incorporated - Wiley - John Wiley & Sons Inc
                                                • Publish Date:
                                                • Publish Location: New York - S. l

                                                “Managing the Demand-Supply Chain” Subjects and Themes:

                                                Edition Identifiers:

                                                First Setence:

                                                "The most difficult operations issue is how to offer better value to the customer and at the same time reduce costs."

                                                Access and General Info:

                                                • First Year Published: 2001
                                                • Is Full Text Available: Yes
                                                • Is The Book Public: No
                                                • Access Status: Printdisabled

                                                Online Access

                                                Downloads Are Not Available:

                                                The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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                                                  48Loose Leaf Organizational Behavior

                                                  By

                                                  Book's cover

                                                  “Loose Leaf Organizational Behavior” Metadata:

                                                  • Title: ➤  Loose Leaf Organizational Behavior
                                                  • Authors:
                                                  • Language: English
                                                  • Number of Pages: Median: 619
                                                  • Publisher: ➤  McGraw Hill - McGraw-Hill Education - McGraw-Hill/Irwin
                                                  • Publish Date:

                                                  “Loose Leaf Organizational Behavior” Subjects and Themes:

                                                  Edition Identifiers:

                                                  Access and General Info:

                                                  • First Year Published: 2010
                                                  • Is Full Text Available: No
                                                  • Is The Book Public: No
                                                  • Access Status: No_ebook

                                                  Online Access

                                                  Downloads Are Not Available:

                                                  The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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                                                    49Customer Satisfaction Measurement for ISO 9000

                                                    By

                                                    Book's cover

                                                    “Customer Satisfaction Measurement for ISO 9000” Metadata:

                                                    • Title: ➤  Customer Satisfaction Measurement for ISO 9000
                                                    • Authors:
                                                    • Language: English
                                                    • Number of Pages: Median: 176
                                                    • Publisher: ➤  Taylor & Francis Group - Routledge
                                                    • Publish Date:

                                                    “Customer Satisfaction Measurement for ISO 9000” Subjects and Themes:

                                                    Edition Identifiers:

                                                    Access and General Info:

                                                    • First Year Published: 2007
                                                    • Is Full Text Available: No
                                                    • Is The Book Public: No
                                                    • Access Status: No_ebook

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                                                    50Service quality

                                                    By

                                                    Book's cover

                                                    “Service quality” Metadata:

                                                    • Title: Service quality
                                                    • Authors:
                                                    • Language: English
                                                    • Number of Pages: Median: 193
                                                    • Publisher: ➤  Sage Publications - Sage Publications, Inc
                                                    • Publish Date:
                                                    • Publish Location: Thousand Oaks, Calif

                                                    “Service quality” Subjects and Themes:

                                                    Edition Identifiers:

                                                    Access and General Info:

                                                    • First Year Published: 2003
                                                    • Is Full Text Available: Yes
                                                    • Is The Book Public: No
                                                    • Access Status: Printdisabled

                                                    Online Access

                                                    Downloads Are Not Available:

                                                    The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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