The Customer comes second
and other secrets of exceptional service.
By Hal F. Rosenbluth, Hal Rosenbluth and Diane Mcferrin Peters

"The Customer comes second" was published by William Morrow in 1994 - New York and the language of the book is und.
“The Customer comes second” Metadata:
- Title: The Customer comes second
- Authors: Hal F. RosenbluthHal RosenbluthDiane Mcferrin Peters
- Language: und
- Publisher: William Morrow
- Publish Date: 1994
- Publish Location: New York
“The Customer comes second” Subjects and Themes:
- Subjects: ➤ Travel agents - Management - Empresas turísticas - Administración - Organization and Administration - Personnel Management - Travel agents -- Management - Consumer satisfaction - Motivation (Psychology) - Personnel management - Job enrichment - Retail trade, management
Edition Identifiers:
- The Open Library ID: OL15106313M - OL1849299W
- Library of Congress Control Number (LCCN): 91044027
- ISBN-10: 0688132464
- All ISBNs: 0688132464
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