Explore: Service À La Clientèle

“Services marketing” Metadata:

• Title: Services marketing
• Authors: Valarie A. ZeithamlMary Jo Bitner
• Language: English
• Number of Pages: Median: 668
• Publisher: ➤  McGraw Hill Higher Education - McGraw-Hill - McGraw-Hill Education - Irwin McGraw-Hill - McGraw-Hill/Irwin - McGraw Hill Education (India) Private Limited - McGraw Hill
• Publish Date: ➤  1996 - 2000 - 2002 - 2003 - 2009 - 2013 - 2017
• Publish Location: ➤  Boston - New York - Boston, MA - London - Chennai, India

“Services marketing” Subjects and Themes:

• Subjects: ➤  Marketing - Service industries - Customer services - Dienstleistung - Ellipses-Marketing - Industrias de servicios - Mercadotecnia - Relaciones con los clientes - Services (Industrie) - Service à la clientèle - Dienstensector - Klantgerichtheid - Relation avec la clientèle - Industrie de service

Edition Identifiers:

• The Open Library ID: ➤  OL9333844M - OL27981193M - OL20633184M - OL22081024M - OL40207943M - OL807710M - OL16474806M
• Online Computer Library Center (OCLC) ID: 971046211 - 49320577
• Library of Congress Control Number (LCCN): 2002025544 - 95044395 - 2008003660
• All ISBNs: ➤  9780073380933 - 0078112109 - 9780071199148 - 9780071169943 - 0070782504 - 0071169946 - 9780078112102 - 9781259026812 - 1259026817 - 0071199144 - 0073380938 - 9780070782501

“The innovator's solution” Metadata:

• Title: The innovator's solution
• Author: Clayton M. Christensen
• Language: English
• Number of Pages: Median: 304
• Publisher: Harvard Business School Press
• Publish Date: 2003
• Publish Location: Boston, Mass

“The innovator's solution” Subjects and Themes:

• Subjects: ➤  Management - Disruptive technologies - Gestion d'entreprise - Unternehmenswachstum - Réussite dans les affaires - Customer services - Success in business - Economische groei - Succès dans les affaires - Industrial management - Croissance de l'entreprise - Innovation - Creative ability in business - Service à la clientèle - Vernieuwing - Créativité dans les affaires - Hd53 .c493 2003 - 658.4063

Edition Identifiers:

• The Open Library ID: OL24929376M
• Online Computer Library Center (OCLC) ID: 53150971 - 52920854 - 59308801
• Library of Congress Control Number (LCCN): 2003014328
• All ISBNs: 1578518520 - 9781578518524

“The experience economy” Metadata:

• Title: The experience economy
• Author: B. Joseph Pine II
• Language: English
• Number of Pages: Median: 254
• Publisher: Harvard Business School Press
• Publish Date: 1999

“The experience economy” Subjects and Themes:

• Subjects: ➤  Product management - Customer services - Diversification in industry - Productdifferentiatie - Marketing - Administração da produção - Produits commerciaux - Klantenservice - Service à la clientèle - Gestion - Interpersoonlijke relaties - Diversification (Économie politique) - TECHNOLOGY & ENGINEERING - Service a la clientele - Production & Operations Management - Industrial Engineering - Industrial Technology - Diversification (Economie politique) - BUSINESS & ECONOMICS - Production management

Edition Identifiers:

• The Open Library ID: OL8089949M
• Online Computer Library Center (OCLC) ID: 40467346 - 42855487
• Library of Congress Control Number (LCCN): 98033202
• All ISBNs: 0875848192 - 9780875848198

“Niche Envy” Metadata:

• Title: Niche Envy
• Author: Joseph Turow
• Language: English
• Number of Pages: Median: 240
• Publisher: MIT Press - The MIT Press
• Publish Date: 2006 - 2008 - 2018
• Publish Location: Cambridge, Mass

“Niche Envy” Subjects and Themes:

• Subjects: ➤  Marketing - Consumer profiling - Market segmentation - Technological innovations - Customer services - Marktsegmentierung - Marktonderzoek - Marktkommunikation - Kundenmanagement - Service à la clientèle - Innovations - Database-Marketing - Profil des consommateurs - Kundenprofil - Unternehmen - Kundendatenbank - Segmentation du marché

Edition Identifiers:

• The Open Library ID: ➤  OL29031071M - OL53277864M - OL10238652M - OL29707321M - OL29754823M - OL3432232M
• Online Computer Library Center (OCLC) ID: 62738704
• Library of Congress Control Number (LCCN): 2005058409
• All ISBNs: ➤  0262701219 - 026226496X - 9780262701211 - 9780262257114 - 9781429410038 - 0262201658 - 0262257114 - 9780262264969 - 9780262253833 - 0262253836 - 9780262201650 - 1429410035

“Crowning the Customer” Metadata:

• Title: Crowning the Customer
• Author: Feargal Quinn
• Language: English
• Number of Pages: Median: 160
• Publisher: ➤  O'Brien Press, Limited, The - Raphel Marketing - O'Brien Press - O'Brien Press Ltd - Raphel Marketing. - Distributed by Acropolis Books - Raphel Publishing
• Publish Date: ➤  1990 - 1992 - 2001 - 2002 - 2005 - 2012
• Publish Location: ➤  Dublin - Herndon, Va - Atlantic City, N.J

“Crowning the Customer” Subjects and Themes:

• Subjects: ➤  Consumer satisfaction - Customer services - Grocery trade - Advertising, Direct-mail - Handbooks, manuals - Direct selling - Management - Service à la clientèle - Gestion
• Places: Dublin (County) - Ireland

Edition Identifiers:

• The Open Library ID: ➤  OL8310608M - OL48144395M - OL9487274M - OL16714861M - OL11671159M - OL8310563M - OL8519516M - OL1588244M
• Online Computer Library Center (OCLC) ID: 22733577 - 25883315 - 52486489
• Library of Congress Control Number (LCCN): 91116591
• All ISBNs: ➤  0962480835 - 9781847174505 - 9780862782429 - 0862782430 - 1847174507 - 9780962480829 - 9780862782436 - 0862782422 - 9780862787639 - 9780962480836 - 0862789524 - 0862787637 - 0962480827 - 9780862789527

“Quality customer service” Metadata:

• Title: Quality customer service
• Author: William B. Martin
• Language: English
• Number of Pages: Median: 75
• Publisher: ➤  Crisp Publications - Crisp Learning
• Publish Date: 1986 - 1987 - 1989 - 1993
• Publish Location: ➤  Menlo Park, Calif - Los Altos, Calif

“Quality customer service” Subjects and Themes:

• Subjects: ➤  Customer service - Qualité - Handbooks, manuals - Service à la clientèle - Contrôle - Relations avec la clientèle - Customer services - Programmed instruction - Services (Industrie) - Customer relations - Enseignement programmé

Edition Identifiers:

• The Open Library ID: OL22755848M - OL8385195M - OL1753894M - OL2746310M
• Online Computer Library Center (OCLC) ID: 28110253
• Library of Congress Control Number (LCCN): 92082933 - 86071574
• All ISBNs: ➤  1560522038 - 9780931961953 - 0931961173 - 0931961955 - 9781560522034 - 9780931961175

“Firing on all cylinders” Metadata:

• Title: Firing on all cylinders
• Author: Jim Clemmer
• Language: English
• Number of Pages: Median: 343
• Publisher: ➤  Macmillan - Macmillan Canada - Macmillan of Canada - TCG Press - Business One Irwin - MacMillan Publishing Company
• Publish Date: 1990 - 1991 - 1992
• Publish Location: ➤  Homewood, Ill - Toronto, Ont - Toronto

“Firing on all cylinders” Subjects and Themes:

• Subjects: ➤  Management - Quality of products - Success in business - Customer services - Gestion - Customer service - Service à la clientèle - Succès dans les affaires - Qualité totale - Executive ability - Total quality management - Organization and Administration - Consumer Satisfaction - Service a la clientele - Management Quality Circles - Succes dans les affaires - Qualite des produits - Quality Control - Qualite totale

Edition Identifiers:

• The Open Library ID: ➤  OL10969620M - OL9825669M - OL20156782M - OL22766636M - OL1562801M - OL10969628M - OL9627143M - OL21048093M - OL22750769M
• Online Computer Library Center (OCLC) ID: 23218433 - 25051244
• Library of Congress Control Number (LCCN): 91044281
• All ISBNs: ➤  9780771591662 - 9780771591334 - 0771591330 - 1556237049 - 0968467520 - 0771599676 - 9780968467527 - 0771591667 - 9781556237041 - 9780771599675

“Services marketing” Metadata:

• Title: Services marketing
• Author: Valarie A. Zeithaml
• Language: English
• Number of Pages: Median: 672
• Publisher: McGraw-Hill
• Publish Date: 2013
• Publish Location: New York

“Services marketing” Subjects and Themes:

• Subjects: ➤  Marketing - Service industries - Customer services - Services (Industrie) - Service à la clientèle - Dienstleistung - Dienstleistungsmarketing - Beziehungsmarketing

Edition Identifiers:

• The Open Library ID: OL25140402M
• Online Computer Library Center (OCLC) ID: 768480373
• Library of Congress Control Number (LCCN): 2011051073
• All ISBNs: 9780078112058 - 0078112052

“Managing Service Quality” Metadata:

• Title: Managing Service Quality
• Authors: Paul KunstJos Lemmink
• Language: English
• Number of Pages: Median: 128
• Publisher: ➤  SAGE Publications Ltd - Sage Publications Ltd
• Publish Date: 1996

“Managing Service Quality” Subjects and Themes:

• Subjects: ➤  Customer services - Management - Quality control - Quality assurance - Dienstensector - Kwaliteitszorg - Service à la clientèle - Gestion - Qualité - Contrôle - Assurance qualité

Edition Identifiers:

• The Open Library ID: OL9791611M
• Online Computer Library Center (OCLC) ID: 35599800
• All ISBNs: 1853963305 - 9781853963308

“The service edge” Metadata:

• Title: The service edge
• Authors: Ron ZemkeDick Schaap
• Language: English
• Number of Pages: Median: 584
• Publisher: ➤  Plume - Random House Value Publishing - Penguin - New American Library
• Publish Date: 1989 - 1990 - 1991
• Publish Location: New York, N.Y

“The service edge” Subjects and Themes:

• Subjects: ➤  Service industries - Management - Customer service - Customer services - Dienstensector - Kundendienst - Klantenservice - Service à la clientèle - Services (Industrie) - Gestion - Customer relations - Service industries, management
• Places: United States - USA

Edition Identifiers:

• The Open Library ID: OL7590378M - OL21450478M - OL18319086M - OL7675047M - OL2051182M
• Online Computer Library Center (OCLC) ID: 18496417
• Library of Congress Control Number (LCCN): 88028869
• All ISBNs: ➤  0453006477 - 9780452264939 - 0452264936 - 0517076284 - 9780517076286 - 9780453006477

“Achieving Excellence Through Customer Service” Metadata:

• Title: ➤  Achieving Excellence Through Customer Service
• Author: John Tschohl
• Language: English
• Number of Pages: Median: 322
• Publisher: ➤  Prentice Hall - Made For Success, Incorporated - Bestsellers Publishing
• Publish Date: 1991 - 1996 - 2011
• Publish Location: Englewood Cliffs, N.J

“Achieving Excellence Through Customer Service” Subjects and Themes:

• Subjects: Customer services - Kundendienst - Service à la clientèle

Edition Identifiers:

• The Open Library ID: OL38021350M - OL1864520M - OL8523724M
• Online Computer Library Center (OCLC) ID: 22664684
• Library of Congress Control Number (LCCN): 90022449 - 95080722
• All ISBNs: ➤  0963626841 - 9781613391693 - 013005125X - 9780130051257 - 1613391692 - 9780963626844

“The Innovator's Dilemma” Metadata:

• Title: The Innovator's Dilemma
• Authors: Clayton M. ChristensenL J GanserDon Leslie
• Languages: jpn - English
• Number of Pages: Median: 286
• Publisher: ➤  HighBridge Audio - Highbridge Audio and Blackstone Publishing - Harvard Business School Press - Highbridge Audio - HarperBusiness Essentials - Collins - Harvard Business Review Press - Collins Business Essentials - HarperBusiness, [Orginally by Harvard Business School Press, 1997] - HarperBusiness - FrancoAngeli
• Publish Date: ➤  1997 - 2000 - 2001 - 2003 - 2006 - 2011 - 2013 - 2016 - 2017 - 2021 - 2024
• Publish Location: ➤  New York - Boston, Mass - New York, NY

“The Innovator's Dilemma” Subjects and Themes:

• Subjects: ➤  Industrial management - Disruptive technologies - Success in business - Customer services - innovation - Service à la clientèle - Succès dans les affaires - Creative ability in business - Gestion d'entreprise - Créativité dans les affaires - Creative ability - Success - Erfolgsanalyse - Innovations technologiques - Gestion industrielle - Management - Unternehmen - Affaires - BUSINESS & ECONOMICS / Decision-Making & Problem Solving - BUSINESS & ECONOMICS / Leadership - BUSINESS & ECONOMICS / Strategic Planning - BUSINESS & ECONOMICS - Decision-Making & Problem Solving - Leadership - Strategic Planning - Business economics - Produktutveckling - Framgångsrikt företagande - Kreativitet i arbetslivet - Kundorientering - Hd53 .c49 1997 - 658 - Hd53 .c49 2016 - Commerce - Organization & administration - Methods - Customer Satisfaction

Edition Identifiers:

• The Open Library ID: ➤  OL59116258M - OL33899797M - OL27581964M - OL27191008M - OL22255184M - OL32296026M - OL32598259M - OL35269611M - OL26797622M - OL26432023M - OL8663878M - OL3582509M - OL3971257M - OL9831612M - OL23073233M - OL7277716M - OL9232424M - OL973965M - OL21170033M - OL25262234M
• Online Computer Library Center (OCLC) ID: ➤  826444565 - 34320559 - 49589603 - 670475939 - 50424996 - 45070659 - 911172216 - 44856357 - 54604174 - 62323583 - 52889222 - 223034093
• Library of Congress Control Number (LCCN): 2001278749 - 2002279402 - 96010894 - 2013020203 - 2002027518
• All ISBNs: ➤  9784798100234 - 9780060521998 - 1665143568 - 0060521996 - 142219602X - 9781565114159 - 9781633691780 - 1565114159 - 9780066620695 - 978-8835161189 - 0875845851 - 9781665143561 - 8835161185 - 9788835161189 - 9781565113930 - 0062060244 - 1633691780 - 1665171537 - 1565113934 - 9781665171533 - 9780875845852 - 4798100234 - 9781422196021 - 9781665171540 - 9780062060242 - 1681686902 - 1665171545 - 9781681686905 - 0066620694

“Raving fans” Metadata:

• Title: Raving fans
• Authors: Kenneth H. BlanchardKen Blanchard
• Language: English
• Number of Pages: Median: 149
• Publisher: ➤  Morrow - Random House - HarperCollins Business
• Publish Date: 1993 - 1998
• Publish Location: New York

“Raving fans” Subjects and Themes:

• Subjects: ➤  Customer services - Public relations - Consumer satisfaction - Mercadeo - Comportamiento del consumidor - Relaciones con los clientes - Servicio al cliente - Service à la clientèle - Consumer Behavior - Public Relations

Edition Identifiers:

• The Open Library ID: OL25886765M - OL9214389M - OL7259674M - OL19928133M - OL1726196M
• Online Computer Library Center (OCLC) ID: 26400894 - 41426042
• Library of Congress Control Number (LCCN): 92030255
• All ISBNs: 0688123163 - 0006530699 - 9780006530695 - 9780688123161

“Fish!” Metadata:

• Title: Fish!
• Authors: Stephen C. LundinHarry PaulJohn Christensen
• Languages: ➤  Spanish; Castilian - español, castellano - English
• Number of Pages: Median: 124
• Publisher: ➤  Ediciones Urano - Hodder & Stoughton - Círculo de Lectores - Hodder Mobius - Hyperion Press - Hyperion - Empresa Activa
• Publish Date: ➤  2000 - 2001 - 2003 - 2004 - 2006 - 2009 - 2014 - 2020
• Publish Location: ➤  Barcelona (España) - London - New York - [Barcelona], Argentina

“Fish!” Subjects and Themes:

• Subjects: ➤  Customer services - Employee motivation - Empleados - Servicios a la clientela - Motivación - Business - Nonfiction - Motivation - Psychology - Service à la clientèle - Morale - Attitude - Leadership - Workplace - Personnel - Organizational Innovation - Consumer Satisfaction - Motivacion - Spanish: Adult Nonfiction - General - Business / Economics / Finance - Motivational - Industrial management - Success in business - Consumer Behavior

Edition Identifiers:

• The Open Library ID: ➤  OL30163527M - OL29581514M - OL29199943M - OL28615815M - OL28414916M - OL9153349M - OL23009151M - OL20867672M - OL24289875M - OL23244395M
• Online Computer Library Center (OCLC) ID: 69022091 - 42476709 - 53291400
• Library of Congress Control Number (LCCN): 99049306
• All ISBNs: ➤  9781444792805 - 0340924586 - 9781529336184 - 0786870885 - 9780340924587 - 9780786870882 - 8495787474 - 9788422690917 - 8422690918 - 0786866020 - 9780340819791 - 0340819790 - 9780786866021 - 9788495787477 - 152933618X - 9781401394691 - 1401394698 - 1444792806

“Service management and marketing” Metadata:

• Title: ➤  Service management and marketing
• Author: Christian Grönroos
• Language: English
• Number of Pages: Median: 404
• Publisher: ➤  J. Wiley & Sons - Wiley & Sons, Incorporated, John - Wiley - Lexington Books
• Publish Date: ➤  1990 - 1991 - 2000 - 2007 - 2011 - 2012 - 2013 - 2014 - 2015 - 2016
• Publish Location: ➤  Chichester, West Sussex, England - New York - Lexington, Mass - Hoboken, NJ - Chichester

“Service management and marketing” Subjects and Themes:

• Subjects: ➤  Customer services - Service industries - Marketing - Management & management techniques - Business & Economics - Business / Economics / Finance - Business/Economics - Marketing - General - Sales & Selling - Management - Business & Economics / Sales & Selling - Sales & Selling - General - Dienstensector - Dienstleistungsbetrieb - Dienstleistung - Dienstleistungssektor - Klantgerichtheid - Service à la clientèle - Management - Customer service - Services - Marketingmanagement - Service industries, management - Marketing, management - Customer relations - General - Business & economics -> marketing -> principles of marketing

Edition Identifiers:

• The Open Library ID: ➤  OL39932508M - OL39879808M - OL35440554M - OL33963841M - OL33963776M - OL33963398M - OL33963250M - OL33963229M - OL33962601M - OL33960997M - OL33959665M - OL33903931M - OL33460600M - OL9582976M - OL2207016M - OL17000238M - OL17950966M
• Online Computer Library Center (OCLC) ID: 20593146 - 43936852
• Library of Congress Control Number (LCCN): 2006030743 - 89029201 - 00032093
• All ISBNs: ➤  0470028629 - 9781118529171 - 0470727489 - 9780470727584 - 111909285X - 0470727586 - 1118529170 - 0669200352 - 9781118529164 - 9781119092841 - 1118529162 - 9780470727485 - 9755394478 - 9780471720348 - 1119092841 - 9781118392461 - 1119159865 - 9780669200355 - 9781119159865 - 9780470028629 - 9781118362730 - 0470727659 - 9780470727508 - 9789755394473 - 0470727640 - 0471720348 - 9780470727652 - 1118392469 - 111836273X - 9781119092858 - 0470727500 - 9780470727645

“Supply chain management” Metadata:

• Title: Supply chain management
• Authors: Sunil ChopraSunil ChopraPeter Meindl
• Language: English
• Number of Pages: Median: 536
• Publisher: ➤  Prentice Hall - Pearson Prentice Hall - Pearson
• Publish Date: ➤  2006 - 2007 - 2013 - 2015 - 2018
• Publish Location: ➤  Delhi - Upper Saddle River, N.J

“Supply chain management” Subjects and Themes:

• Subjects: ➤  Management - Delivery of goods - Customer services - Marketing channels - Industrial procurement - Physical distribution of goods - Materials management - Marketing, management - Circuits de distribution - Gestion - Livraison de marchandises - Distribution (Économie politique) - Service à la clientèle - Approvisionnement dans l'entreprise - Gestion de l'approvisionnement - Logistiek (economie) - Ketenbeheer (logistiek) - Supply Chain Management - Administração de materiais - Logística (administração de materiais) - Canais de distribuição

Edition Identifiers:

• The Open Library ID: OL39468630M - OL28223788M - OL28220302M - OL7337639M - OL24051867M
• Online Computer Library Center (OCLC) ID: 63808135 - 902618884
• Library of Congress Control Number (LCCN): 2006004948 - 2014031745
• All ISBNs: ➤  0134731883 - 9788131789209 - 9780131730427 - 9780134731889 - 9780133800203 - 0133800202 - 8131789209 - 0131730428

“Truth, lies, and advertising” Metadata:

• Title: Truth, lies, and advertising
• Author: Jon Steel
• Language: English
• Number of Pages: Median: 309
• Publisher: ➤  Jon steel - Wiley - Wiley & Sons, Incorporated, John
• Publish Date: 1998 - 2008 - 2012
• Publish Location: United states - New York

“Truth, lies, and advertising” Subjects and Themes:

• Subjects: ➤  Customer services - Advertising campaigns - Planning - Advertising - Advertising agencies - Campagnes publicitaires - Planification - Agences de publicité - Service à la clientèle - Reclamecampagnes - Publicité
• Places: United States

Edition Identifiers:

• The Open Library ID: OL29170201M - OL25937517M - OL33485030M - OL693096M
• Online Computer Library Center (OCLC) ID: 37640563
• Library of Congress Control Number (LCCN): 97040334
• All ISBNs: ➤  9780471189626 - 9781118543764 - 9780470341254 - 0470341254 - 1118543769 - 0471189626

“Call Center Handbook” Metadata:

• Title: Call Center Handbook
• Author: Keith Dawson
• Language: English
• Number of Pages: Median: 284
• Publisher: ➤  CMP Books - Distributed to the book trade in the U.S. and Canada by Publishers Group West - Taylor & Francis Group - CMP - Telecom - Elsevier Science & Technology Books
• Publish Date: ➤  1996 - 1997 - 1999 - 2001 - 2003 - 2004 - 2007
• Publish Location: ➤  Gilroy, CA - Berkeley, CA - New York - San Francisco, CA

“Call Center Handbook” Subjects and Themes:

• Subjects: ➤  Call centers - Customer services - Management - Management information systems - Telecommunication - Telecommunications - Télécommunications - Business - Communication systems - Telephone systems - Telecommunication systems - Marketing - Centres d'appels (Affaires) - Affaires - Systèmes de communication - Téléphonie - Systèmes de télécommunications - Systèmes d'information de gestion - Service à la clientèle - BUSINESS & ECONOMICS - Industrial Management - Management Science - Organizational Behavior

Edition Identifiers:

• The Open Library ID: ➤  OL36227429M - OL3972347M - OL3321390M - OL8753507M - OL36240337M - OL11506412M - OL8753433M - OL45471652M - OL33531637M - OL33781030M - OL9473425M - OL33745336M - OL33486073M
• Online Computer Library Center (OCLC) ID: 47008779 - 37296253 - 1027759271 - 46865729 - 1034989007
• Library of Congress Control Number (LCCN): 2004274179 - 2001281919
• All ISBNs: ➤  9780429082870 - 1578200709 - 9781578200702 - 9781929629220 - 1578200199 - 1482295652 - 0080549101 - 1482280620 - 9781578203055 - 9781482280623 - 9780080948751 - 9781482295658 - 9781578200191 - 9780080549101 - 9781578200474 - 9780429079528 - 0429082878 - 0080948758 - 0936648953 - 9780936648958 - 1578200474 - 1929629222 - 1578203058 - 0429079524

“Superior customer value” Metadata:

• Title: Superior customer value
• Author: Art Weinstein
• Language: English
• Number of Pages: Median: 320
• Publisher: ➤  CRC Press - Taylor & Francis Group
• Publish Date: 2012 - 2018
• Publish Location: Boca Raton, FL

“Superior customer value” Subjects and Themes:

• Subjects: ➤  Customer services - Management - Consumer satisfaction - Service à la clientèle - Gestion - BUSINESS & ECONOMICS - Industrial Management - Management Science - Organizational Behavior - BUSINESS & ECONOMICS / Industrial Management - BUSINESS & ECONOMICS / Management - BUSINESS & ECONOMICS / Management Science - BUSINESS & ECONOMICS / Organizational Behavior

Edition Identifiers:

• The Open Library ID: ➤  OL36731899M - OL36738412M - OL25116093M - OL33690716M - OL39948031M - OL28909683M - OL33451761M - OL28892138M - OL33451707M - OL33465402M - OL33478889M - OL39933382M
• Online Computer Library Center (OCLC) ID: 1076573587 - 811204796
• Library of Congress Control Number (LCCN): 2011047970 - 2020692742
• All ISBNs: ➤  9781351214315 - 9780815380009 - 9780815390930 - 1439898413 - 9781439898413 - 1351214314 - 0429248636 - 1439898405 - 9781351214322 - 1439861285 - 0815380003 - 1439861293 - 0815390939 - 9780429248634 - 9781351214346 - 9781351214339 - 1351214322 - 9781439861288 - 1466537132 - 1351214349 - 1351214330 - 9781439898406 - 9781439861295 - 9781466537132

“Empowerment” Metadata:

• Title: Empowerment
• Author: Conrad Lashley
• Language: English
• Number of Pages: Median: 300
• Publisher: ➤  Butterworth/Heinemann - Routledge - Taylor & Francis Group
• Publish Date: 2001 - 2012 - 2016
• Publish Location: Boston - Oxford

“Empowerment” Subjects and Themes:

• Subjects: ➤  Service industries - Management - Customer services - Quality control - Personnel management - Hospitality industry - Tourism - Dienstleistungsbetrieb - Empowerment - Services (Industrie) - Gestion - Qualité - Contrôle - Service à la clientèle - BUSINESS & ECONOMICS - Workplace Culture - Human Resources & Personnel Management

Edition Identifiers:

• The Open Library ID: ➤  OL46019700M - OL38312355M - OL38257672M - OL33740059M - OL33724158M - OL33638625M - OL33626676M - OL28855059M - OL3579977M
• Online Computer Library Center (OCLC) ID: 474951947
• Library of Congress Control Number (LCCN): 2002275103
• All ISBNs: ➤  1281013668 - 9780080494739 - 9781136406829 - 1138153966 - 1136406786 - 9781136406836 - 1136406832 - 9781136406805 - 1136406778 - 9781136406782 - 9781138153967 - 0750652446 - 1136406808 - 0080494730 - 1136406824 - 9780750652445 - 9781136406775 - 9781281013668

“Fish!” Metadata:

• Title: Fish!
• Language: English
• Number of Pages: Median: 112
• Publisher: Hyperion
• Publish Date: 2000

“Fish!” Subjects and Themes:

• Subjects: ➤  Motivation - Psychology - Customer services - Employee motivation - Attitude - Morale - Service à la clientèle - Leadership - Workplace - Personnel - Organizational Innovation - Consumer Satisfaction

Edition Identifiers:

• The Open Library ID: OL8143030M
• All ISBNs: 0786866020 - 9780786866021

“Designing and delivering superior customer value” Metadata:

• Title: ➤  Designing and delivering superior customer value
• Authors: Art WeinsteinWilliam C. Johnson
• Language: English
• Number of Pages: Median: 388
• Publisher: ➤  Taylor & Francis Group - St. Lucie Press - CRC Press
• Publish Date: 1999 - 2019 - 2020
• Publish Location: Boca Raton, Fla

“Designing and delivering superior customer value” Subjects and Themes:

• Subjects: ➤  Customer services - Management - Consumer satisfaction - Sales & marketing management - Customer Service - Business & Economics - Business / Economics / Finance - Business/Economics - Entrepreneurship - Human Resources & Personnel Management - Consumer Behavior - Service à la clientèle - Gestion - Consommateurs - Satisfaction - BUSINESS & ECONOMICS - Sales & Selling - Customer services--management - Hf5415.5 .w442 1999 - 658.8/12

Edition Identifiers:

• The Open Library ID: ➤  OL29540042M - OL29515377M - OL12231346M - OL29539957M - OL34689299M - OL29515369M - OL18092186M - OL34657883M
• Online Computer Library Center (OCLC) ID: 41224076 - 1146553797
• Library of Congress Control Number (LCCN): 99029151
• All ISBNs: ➤  9781000085440 - 1574442406 - 0429277970 - 9781000083453 - 0367230186 - 1000085449 - 0367230194 - 9781000086942 - 9780367230197 - 9781574442403 - 1000086941 - 9780367230180 - 9780429277979 - 1000083454

“The strategic CIO” Metadata:

• Title: The strategic CIO
• Author: Philip Weinzimer
• Language: English
• Number of Pages: Median: 541
• Publisher: ➤  Auerbach Publishers, Incorporated - CRC Press - Taylor & Francis Group
• Publish Date: 2015 - 2018
• Publish Location: Boca Raton, FL

“The strategic CIO” Subjects and Themes:

• Subjects: ➤  Information technology - Management - Technological innovations - Customer services - Strategic planning - Chief information officers - Information technology, management - Executives - Technologie de l'information - Gestion - Innovations - Service à la clientèle - Planification stratégique - Chefs des services de l'information - BUSINESS & ECONOMICS - Industrial Management - Management Science - Organizational Behavior

Edition Identifiers:

• The Open Library ID: ➤  OL34716394M - OL34743598M - OL39913863M - OL39944007M - OL33508415M - OL39939503M - OL31041505M
• Online Computer Library Center (OCLC) ID: 896840117 - 899501119
• Library of Congress Control Number (LCCN): 2014034110
• All ISBNs: ➤  1315373459 - 9781315362755 - 9781322632995 - 1315362759 - 1322632995 - 9781466561731 - 1315360381 - 1466561734 - 1466561726 - 9781315373454 - 1498785794 - 9781315360386 - 9781498785792 - 9781466561724

“Effective Client Management in Professional Services” Metadata:

• Title: ➤  Effective Client Management in Professional Services
• Author: Jack Berkovi
• Language: English
• Number of Pages: Median: 376
• Publisher: Taylor & Francis Group
• Publish Date: 2014 - 2016 - 2024

“Effective Client Management in Professional Services” Subjects and Themes:

• Subjects: ➤  Customer relations - Professional corporations - Customer services - Service industries - Marketing - Professions - Service à la clientèle - Services (Industrie) - Professions libérales - BUSINESS & ECONOMICS - Industrial Management - Management - Management Science - Organizational Behavior

Edition Identifiers:

• The Open Library ID: ➤  OL35520845M - OL28794482M - OL35531809M - OL53975638M - OL53259403M - OL54011830M
• Online Computer Library Center (OCLC) ID: 915729047
• Library of Congress Control Number (LCCN): 2014020509
• All ISBNs: ➤  9781317145622 - 1315578905 - 1409437892 - 9781315578903 - 9781317145639 - 9781032836942 - 1317145615 - 1317145631 - 9781409437895 - 1317145623 - 1032836946 - 9781317145615

“People and culture in construction” Metadata:

• Title: ➤  People and culture in construction
• Authors: Andrew DaintyStuart GreenBarbara Bagilhole
• Language: English
• Number of Pages: Median: 368
• Publisher: ➤  CRC Press LLC - Taylor & Francis - Routledge - Taylor & Francis Group
• Publish Date: 2006 - 2007 - 2015
• Publish Location: ➤  New York, NY, USA - Abingdon, Oxon

“People and culture in construction” Subjects and Themes:

• Subjects: ➤  Building - Construction industry - Superintendence - Customer services - Personnel management - Corporate culture - Building, superintendence - Organizational Culture - Construction - Direction des travaux - Industrie - Service à la clientèle - Culture d'entreprise - BUSINESS & ECONOMICS - Industries - Service

Edition Identifiers:

• The Open Library ID: ➤  OL38738260M - OL33690043M - OL24052196M - OL46020471M - OL38743655M - OL50615963M - OL28814291M - OL50567548M
• Online Computer Library Center (OCLC) ID: 70839679 - 157011219
• Library of Congress Control Number (LCCN): 2006024093
• All ISBNs: ➤  1134274629 - 0203640918 - 1134274653 - 1138978108 - 9781134274642 - 9781134274628 - 1280871903 - 0415348706 - 9781134274659 - 9780415348706 - 9781280871900 - 1134274645 - 9780203640913 - 9781138978102 - 9781134274604 - 1134274602

“Protecting main street” Metadata:

• Title: Protecting main street
• Author: Paul C. Lubin
• Language: English
• Number of Pages: Median: 128
• Publisher: ➤  Taylor & Francis Group - Routledge
• Publish Date: 2010 - 2011 - 2015
• Publish Location: New York

“Protecting main street” Subjects and Themes:

• Subjects: ➤  Financial institutions - Customer service - Consumer credit - Mortgage loans - Bank loans - Customer services - Loans - Crédit à la consommation - Prêts hypothécaires - Prêts bancaires - Institutions financières - Service à la clientèle - BUSINESS & ECONOMICS - Banks & Banking
• Places: United States

Edition Identifiers:

• The Open Library ID: ➤  OL35541443M - OL28811360M - OL24468186M - OL35522896M - OL46028188M - OL38781537M - OL33659890M - OL33590268M
• Online Computer Library Center (OCLC) ID: 671640311 - 526106434
• Library of Congress Control Number (LCCN): 2010013767
• All ISBNs: ➤  113690252X - 1136902554 - 9781136902550 - 0203841980 - 9781138864160 - 9781136902543 - 9781282780941 - 1282780948 - 113690249X - 0415996015 - 1138864161 - 1136902546 - 9781136902529 - 9781136902499 - 9781136902505 - 1136902503 - 9780415996013 - 9780203841983

“Customer Winback” Metadata:

• Title: Customer Winback
• Author: Jill Griffin
• Language: English
• Number of Pages: Median: 312
• Publisher: ➤  Wiley & Sons, Incorporated, John - Jossey-Bass Publishers - John Wiley & Sons, Ltd. - Jossey-Bass
• Publish Date: 2001 - 2002 - 2007
• Publish Location: New York

“Customer Winback” Subjects and Themes:

• Subjects: ➤  Business - Customer services - Customer loyalty - Nonfiction - Customer relations - Marketing - Consommateurs - Fidélité - Service à la clientèle - BUSINESS & ECONOMICS - Customer Relations

Edition Identifiers:

• The Open Library ID: OL24252767M - OL29168783M - OL8148177M
• Online Computer Library Center (OCLC) ID: 49414831
• Library of Congress Control Number (LCCN): 00011080
• All ISBNs: ➤  047023783X - 9780787946678 - 0787959448 - 9780787959449 - 0787946672 - 9780470237830

“Project stakeholder management” Metadata:

• Title: Project stakeholder management
• Author: Pernille Eskerod
• Language: English
• Number of Pages: Median: 120
• Publisher: Gower - Taylor & Francis Group
• Publish Date: 2012 - 2016 - 2017
• Publish Location: Burlington, VT

“Project stakeholder management” Subjects and Themes:

• Subjects: ➤  Customer services - Management - Project management - Gestion de projet - Service à la clientèle - Gestion

Edition Identifiers:

• The Open Library ID: ➤  OL30589800M - OL25376699M - OL53983856M - OL53972450M - OL35543156M - OL35555068M
• Online Computer Library Center (OCLC) ID: 968767475
• Library of Congress Control Number (LCCN): 2012025802
• All ISBNs: ➤  1351908391 - 9781351908375 - 1138460915 - 9781351908399 - 1351908383 - 1315245884 - 1351908375 - 1409404374 - 9781315245881 - 9781351908382 - 1409404382 - 9781138460911 - 9781409404385 - 9781409404378

“Value added services for next generation networks” Metadata:

• Title: ➤  Value added services for next generation networks
• Authors: Thierry Van de VeldeVelde Van De
• Language: English
• Number of Pages: Median: 165
• Publisher: ➤  Taylor & Francis Group - Auerbach Publications - AUERBACH - Auerbach Publishers, Incorporated
• Publish Date: 2007 - 2019
• Publish Location: Boca Raton

“Value added services for next generation networks” Subjects and Themes:

• Subjects: ➤  Customer services - Telecommunication - Value added - Computer networks - Telecommunications - Télécommunications - Service à la clientèle - Valeur ajoutée - TECHNOLOGY & ENGINEERING

Edition Identifiers:

• The Open Library ID: ➤  OL33508554M - OL8261088M - OL37984094M - OL37982457M - OL37978364M - OL37943480M - OL34648949M - OL17912716M
• Online Computer Library Center (OCLC) ID: 76936112 - 191810199
• Library of Congress Control Number (LCCN): 2007017685
• All ISBNs: ➤  9781000654486 - 1000656764 - 142001353X - 1000654486 - 9780367403522 - 0429117744 - 9781420013535 - 0849373182 - 1322624550 - 9781322624556 - 9781000656763 - 9780849373183 - 9780429117749 - 0367403528

“Profitable social media marketing” Metadata:

• Title: ➤  Profitable social media marketing
• Author: Tim Cameron-Kitchen
• Language: English
• Number of Pages: Median: 334
• Publisher: Exposure Ninja
• Publish Date: 2016
• Publish Location: [United States]

“Profitable social media marketing” Subjects and Themes:

• Subjects: ➤  Electronic commerce - Social media - Mobile communication systems - Customer services - Internet marketing - Social Media - Commerce électronique - Médias sociaux - Radiocommunications mobiles - Service à la clientèle - Marketing sur Internet

Edition Identifiers:

• The Open Library ID: OL39801005M
• Online Computer Library Center (OCLC) ID: 945895152
• All ISBNs: 1519611927 - 9781519611925

“The engaging museum” Metadata:

• Title: The engaging museum
• Author: Graham Black
• Language: English
• Number of Pages: Median: 308
• Publisher: ➤  Taylor & Francis Group - Routledge
• Publish Date: 2005 - 2012
• Publish Location: London - New York

“The engaging museum” Subjects and Themes:

• Subjects: ➤  Cultural property - Educational aspects - Educational aspects of Museums - Evaluation - Historic sites - Interpretation of cultural and natural resources - Management - Marketing - Museum attendance - Museum exhibits - Museum techniques - Museum visitors - Museums - Protection - Museums, management - Environmental aspects - Musées - Fréquentation - Évaluation - Objets exposés - Aspect éducatif - Gestion - Muséologie - Visiteurs de musée - Interprétation du patrimoine - Patrimoine culturel - Lieux historiques - Aspect de l'environnement - Museology - Museum administration - Museum - Museumsorganisation - Ausstellung - Bedürfnisorientierung - Benutzerforschung - Besucherverhalten - Gestaltung - Musea - Bezoekers - Tentoonstellingen - Museumkunde - Éducation muséale - Musée - Objet exposé - Aspect pédagogique - Bien culturel - Protection du patrimoine - Interprétation - Service à la clientèle - Historisches Museum Frankfurt Museumspädagogik - Historisches Museum Frankfurt - Biens culturels - Museumspädagogik

Edition Identifiers:

• The Open Library ID: ➤  OL36243008M - OL3310915M - OL36236468M - OL46014409M - OL22629943M - OL36209281M - OL36201749M
• Online Computer Library Center (OCLC) ID: 963320533 - 57068904
• Library of Congress Control Number (LCCN): 2004061484
• All ISBNs: ➤  9780415345576 - 1136761640 - 9780203559277 - 9781136761713 - 041534557X - 9781136761782 - 1283843331 - 9781283843331 - 0415345561 - 0203559274 - 1136761780 - 9781136761645 - 1136761713 - 9780415345569

“Service Supply Chain Systems” Metadata:

• Title: Service Supply Chain Systems
• Author: Tsan-Ming Choi
• Language: English
• Number of Pages: Median: 172
• Publisher: Taylor & Francis Group
• Publish Date: 2016 - 2018

“Service Supply Chain Systems” Subjects and Themes:

• Subjects: ➤  Systems engineering - Business logistics - Service industries, management - Customer services - Customer relations - Service à la clientèle - Logistique (Organisation) - BUSINESS & ECONOMICS - Industrial Management - Management - Management Science - Organizational Behavior

Edition Identifiers:

• The Open Library ID: ➤  OL29737190M - OL28898651M - OL28819383M - OL29351081M - OL29819377M - OL33500541M - OL29737191M
• Online Computer Library Center (OCLC) ID: 944408715
• Library of Congress Control Number (LCCN): 2016012255
• All ISBNs: ➤  9781317402299 - 9781317402282 - 1138028290 - 9781315682143 - 1317402294 - 1315682141 - 1317402278 - 1317402286 - 9781317402275 - 9780429226045 - 9781138612204 - 0429226047 - 9781138028296 - 1138612200

“Designing Service Excellence” Metadata:

• Title: Designing Service Excellence
• Authors: Brian HuntToni Ivergard
• Language: English
• Number of Pages: Median: 194
• Publisher: ➤  CRC Press - Taylor & Francis Group
• Publish Date: 2014 - 2021

“Designing Service Excellence” Subjects and Themes:

• Subjects: Customer services - Technological innovations - Service à la clientèle - Innovations

Edition Identifiers:

• The Open Library ID: OL28749496M - OL33544702M - OL29843622M - OL34703434M - OL29255892M
• Online Computer Library Center (OCLC) ID: 896840222
• Library of Congress Control Number (LCCN): 2014023195
• All ISBNs: ➤  9781439840474 - 1439840474 - 1322627908 - 042906408X - 9780367783747 - 0367783746 - 9781439840467 - 9781322627908 - 9780429064081 - 1439840466

“HBRs 10 Must Reads on Strategic Marketing HBRs 10 Must Reads” Metadata:

• Title: ➤  HBRs 10 Must Reads on Strategic Marketing HBRs 10 Must Reads
• Author: Harvard Business Review
• Number of Pages: Median: 224
• Publisher: Harvard Business School Press
• Publish Date: 2013

“HBRs 10 Must Reads on Strategic Marketing HBRs 10 Must Reads” Subjects and Themes:

• Subjects: ➤  Marketing - Management - Strategic planning - Organization & administration - Gestion d'entreprises - Planification stratégique - Service à la clientèle - Communication - Strategische Planung - Strategisches Management - BUSINESS & ECONOMICS - Industrial Management - Management Science - Organizational Behavior - Ellipses-Marketing - Marketing, management

Edition Identifiers:

• The Open Library ID: OL26109244M
• Online Computer Library Center (OCLC) ID: 867641478 - 807028973
• Library of Congress Control Number (LCCN): 2012037855
• All ISBNs: 9781422189887 - 1422189880

“Data Mining Cookbook” Metadata:

• Title: Data Mining Cookbook
• Author: Olivia Parr Rud
• Language: English
• Number of Pages: Median: 367
• Publisher: ➤  Wiley & Sons, Incorporated, John - Wiley - John Wiley & Sons, Ltd.
• Publish Date: 2000 - 2001 - 2008 - 2011
• Publish Location: New York

“Data Mining Cookbook” Subjects and Themes:

• Subjects: ➤  Computer Technology - Customer services - Data mining - Data processing - Marketing - Nonfiction - Exploration de données (Informatique) - Informatique - Service à la clientèle - COMPUTERS - Enterprise Applications - Business Intelligence Tools - Intelligence (AI) & Semantics

Edition Identifiers:

• The Open Library ID: ➤  OL39890852M - OL33391937M - OL29033663M - OL3964035M - OL7616299M - OL24251553M - OL7616223M
• Online Computer Library Center (OCLC) ID: 47008319 - 46440464
• Library of Congress Control Number (LCCN): 2001268609 - 2001561316
• All ISBNs: ➤  1280364424 - 9780470350966 - 9780471437512 - 1118081757 - 9780471388296 - 9780471385646 - 0471437514 - 9781280364426 - 0471385646 - 0471388297 - 0470350962 - 9781118081754

“Delivering Excellent Service Quality in Aviation” Metadata:

• Title: ➤  Delivering Excellent Service Quality in Aviation
• Author: Mario Kossmann
• Language: English
• Number of Pages: Median: 208
• Publisher: ➤  Taylor & Francis Group - Ashgate Publishing
• Publish Date: 2006 - 2016 - 2017

“Delivering Excellent Service Quality in Aviation” Subjects and Themes:

• Subjects: ➤  Aeronautics, commercial - Airplanes - Design and construction - Quality control - Aircraft industry - Customer services - Airlines - Airports - Management - Avions - Conception et construction - Qualité - Contrôle - Industrie aéronautique - Service à la clientèle - Compagnies de transport aérien - Aéroports - Gestion - TECHNOLOGY & ENGINEERING - Engineering (General)

Edition Identifiers:

• The Open Library ID: ➤  OL28861244M - OL33615854M - OL40033715M - OL40091101M - OL33628188M - OL7991036M
• Online Computer Library Center (OCLC) ID: 974711124
• Library of Congress Control Number (LCCN): 2006000098
• All ISBNs: ➤  0754647250 - 1351945432 - 9781351945424 - 1351945424 - 9780754647256 - 9781351945431 - 9781138262560 - 1351945440 - 9781351945448 - 9781315258232 - 1315258234 - 1138262560

“Introduction to Industrial Service Design” Metadata:

• Title: ➤  Introduction to Industrial Service Design
• Author: Satu Miettinen
• Language: English
• Number of Pages: Median: 146
• Publisher: Taylor & Francis Group
• Publish Date: 2016 - 2019

“Introduction to Industrial Service Design” Subjects and Themes:

• Subjects: ➤  Customer services - Consumer satisfaction - Service industries - Consumer Behavior - Service à la clientèle - Consommateurs - Satisfaction - Services (Industrie) - BUSINESS & ECONOMICS - Industrial Management - Management - Management Science - Organizational Behavior - General - Unternehmensbezogene Dienstleistung

Edition Identifiers:

• The Open Library ID: ➤  OL57514541M - OL38737129M - OL37973302M - OL37973291M - OL28829622M - OL38759035M
• Online Computer Library Center (OCLC) ID: 962752767
• All ISBNs: ➤  9781317181750 - 0367882167 - 1317181743 - 9781317181743 - 1317181751 - 9781472485779 - 9781317181736 - 1472485777 - 9781315566863 - 9780367882167 - 1315566869 - 1317181735

“Looking beyond the runway” Metadata:

• Title: Looking beyond the runway
• Author: Nawal K. Taneja
• Language: English
• Number of Pages: Median: 354
• Publisher: ➤  Ashgate Pub. Company - Taylor & Francis Group
• Publish Date: 2010 - 2016
• Publish Location: Burlington, VT

“Looking beyond the runway” Subjects and Themes:

• Subjects: ➤  Customer services - Commercial Aeronautics - Automobile industry and trade - Airlines - Consumer satisfaction - Aeronautics, commercial - Consumer Behavior - Compagnies de transport aérien - Service à la clientèle - Automobiles - Industrie et commerce - Transports aériens - Consommateurs - Satisfaction

Edition Identifiers:

• The Open Library ID: ➤  OL54011791M - OL53981012M - OL35520912M - OL24103964M - OL23988841M - OL35540100M
• Online Computer Library Center (OCLC) ID: 973030713 - 494276285
• Library of Congress Control Number (LCCN): 2009050842
• All ISBNs: ➤  1315250209 - 1351921347 - 9781409400998 - 9781315250205 - 1409400999 - 9781351921336 - 0754699978 - 9781351921350 - 1351921339 - 9781351921343 - 9780754699972 - 1351921355

“Supply chain in the pharmaceutical industry” Metadata:

• Title: ➤  Supply chain in the pharmaceutical industry
• Author: Rob Whewell
• Language: English
• Number of Pages: Median: 270
• Publisher: ➤  Ashgate Pub. Ltd. - Taylor & Francis Group
• Publish Date: 2009 - 2016 - 2024
• Publish Location: Surrey - Burlington, VT

“Supply chain in the pharmaceutical industry” Subjects and Themes:

• Subjects: ➤  Pharmaceutical industry - Pharmaceutical Economics - Medical supplies - Drugs - Customer services - Economics - Cost Control - Pharmaceutical Technology - Business logistics - Costs - Materials management - Strategic planning - Equipment and Supplies - Pharmaceutical Preparations - Industrie pharmaceutique - Gestion de l'approvisionnement - Coût - Service à la clientèle - Logistique (Organisation) - Matériel médical - Médicaments

Edition Identifiers:

• The Open Library ID: ➤  OL35529597M - OL35526877M - OL40037863M - OL40092340M - OL23202328M - OL53273568M
• Online Computer Library Center (OCLC) ID: 950005231 - 316420899
• Library of Congress Control Number (LCCN): 2009010407
• All ISBNs: ➤  9781315611334 - 1317048326 - 9781317048343 - 1315611333 - 9781317048336 - 9780566086953 - 1032837772 - 0566086956 - 9781317048329 - 1317048342 - 1317048334 - 9781032837772

“E-Service” Metadata:

• Title: E-Service
• Authors: Roland T. RustP. K. Kannan
• Language: English
• Number of Pages: Median: 328
• Publisher: ➤  Taylor & Francis Group - M.E. Sharpe
• Publish Date: 2002 - 2014 - 2016

“E-Service” Subjects and Themes:

• Subjects: Electronic commerce - Customer services - Commerce électronique - Service à la clientèle

Edition Identifiers:

• The Open Library ID: ➤  OL33413237M - OL35523414M - OL38742743M - OL35528961M - OL8054703M - OL38774346M
• Online Computer Library Center (OCLC) ID: 961208674 - 49225636
• Library of Congress Control Number (LCCN): 2002022192
• All ISBNs: ➤  1315291282 - 9780765620095 - 9780765608062 - 076562009X - 9781315291260 - 9781315291277 - 1315291290 - 9781315291291 - 9781315291284 - 0765608065 - 1315291266 - 1315291274

“Advances in the human side of service engineering” Metadata:

• Title: ➤  Advances in the human side of service engineering
• Authors: James C. SpohrerLouis E. Freund
• Language: English
• Number of Pages: Median: 482
• Publisher: ➤  Taylor & Francis Group - Taylor & Francis - Springer
• Publish Date: 2012 - 2017 - 2019
• Publish Location: Boca Raton, FL