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Books Results

Source: The Open Library

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Search results from The Open Library

1Course ILT

By

Book's cover

“Course ILT” Metadata:

  • Title: Course ILT
  • Author:
  • Language: English
  • Number of Pages: Median: 238
  • Publisher: ➤  Crisp Pub Inc - Course Technology Ptr (Sd) - Crisp Learning - Course Technology
  • Publish Date: ➤  

“Course ILT” Subjects and Themes:

Edition Identifiers:

Access and General Info:

  • First Year Published: 2000
  • Is Full Text Available: Yes
  • Is The Book Public: No
  • Access Status: Borrowable

Online Access

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2Inside the Minds

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Book's cover

“Inside the Minds” Metadata:

  • Title: Inside the Minds
  • Author:
  • Language: English
  • Number of Pages: Median: 158
  • Publisher: Aspatore Books
  • Publish Date: ➤  
  • Publish Location: [S.l.]

“Inside the Minds” Subjects and Themes:

Edition Identifiers:

First Setence:

"The concept of insurance is a simple one, yet difficult for many to comprehend."
"As a Certified Financial Planner Practitioner, I feel that my job is to help people balance what they need with what they want."
"Hundreds of thousands of Americans have built successful careers and a better quality of life as franchise owners."
"The demand for well-run IT organizations continues to increase."
"Organizations, like organisms, evolve in response to their environment; when the environment changes, adaptability becomes essential to survival."
"Antitrust laws exist to protect consumers, the people who are buying goods and services from companies in the free enterprise marketplace."
"The way I look at the environmental industry is pretty simple."
"Real estate resembles every other luxury marketplace: the high-end real estate agent must understand both the product and the buyer."
"To be competitive, and ultimately successful, within the hospitality industry, points of differentiation are critical."
"We have entered a new era where threats and vulnerabilities have a dramatic impact on the ability to survive in business today."
"Leading a financial services company."
"Plastic surgery is not a true art, but more of a craft."
"In this environment, you have to throw away your watch."
"The high net worth individuals and retirees we frequently work with are former business owners, retired executives or inheritors."
"Over the past several decades, individuals, companies, and corporations have developed a keen interest in maintaining and protecting America's environment and natural resources."
"The American Association of Museums defines a museum as a "an organized and permanent non-profit institution, essentially educational or aesthetic in purpose, which owns and utilizes tangible objects, cares for them and exhibits them to the public on some regular schedule.""
"Our company draws customers through our longevity of being in business and our group of highly skilled people who are interested in working on yachts."
"The software industry develops products that make the quality of people's lives easier in one way or another, either at home or at work."
"The music business is a business built around music and recording and performance artists."
"In many aspects, sports is an entertainment business."
"The antitrust laws are designed to protect the process of competition and to prohibit activities that interfere with that process."
"Imagine an infinite number of little plug-ins and an unseen hand that is continually in motion, keeping you plugged in as you move from place to place - this is the essence of mobile technology."
"When Thomas Green Clemson laid out his intentions for this University he saw us as a high seminary of learning."

Access and General Info:

  • First Year Published: 2001
  • Is Full Text Available: Yes
  • Is The Book Public: No
  • Access Status: Borrowable

Online Access

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3Selling

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Book's cover

“Selling” Metadata:

  • Title: Selling
  • Authors: ➤  
  • Language: English
  • Number of Pages: Median: 576
  • Publisher: ➤  Mcgraw-Hill College - Mcgraw Hill Higher Education - McGraw-Hill Education - Irwin/McGraw-Hill - Irwin - Richard D Irwin - Irwin/McGraw Hill - McGraw-Hill Irwin - McGraw-Hill/Irwin
  • Publish Date: ➤  
  • Publish Location: ➤  Homewood, IL - New York - Chicago - Boston - Boston, Mass

“Selling” Subjects and Themes:

Edition Identifiers:

Access and General Info:

  • First Year Published: 1992
  • Is Full Text Available: Yes
  • Is The Book Public: No
  • Access Status: Borrowable

Online Access

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4Jeffrey Gitomer's little red book of selling

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Book's cover

“Jeffrey Gitomer's little red book of selling” Metadata:

  • Title: ➤  Jeffrey Gitomer's little red book of selling
  • Author:
  • Language: English
  • Number of Pages: Median: 220
  • Publisher: Bard Press
  • Publish Date:
  • Publish Location: Austin, TX

“Jeffrey Gitomer's little red book of selling” Subjects and Themes:

Edition Identifiers:

Access and General Info:

  • First Year Published: 2004
  • Is Full Text Available: Yes
  • Is The Book Public: No
  • Access Status: Borrowable

Online Access

Downloads Are Not Available:

The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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5Principles of customer relationship management

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Book's cover

“Principles of customer relationship management” Metadata:

  • Title: ➤  Principles of customer relationship management
  • Authors:
  • Language: English
  • Number of Pages: Median: 520
  • Publisher: ➤  Thomson/South-Western - South-Western College Pub
  • Publish Date:
  • Publish Location: Mason, Ohio

“Principles of customer relationship management” Subjects and Themes:

Edition Identifiers:

Access and General Info:

  • First Year Published: 2007
  • Is Full Text Available: Yes
  • Is The Book Public: No
  • Access Status: Borrowable

Online Access

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6Dealing with difficult people

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Book's cover

“Dealing with difficult people” Metadata:

  • Title: Dealing with difficult people
  • Author:
  • Language: English
  • Number of Pages: Median: 160
  • Publisher: ➤  Kogan Page Business Books - Kogan Page - Kogan Page, Limited
  • Publish Date: ➤  

“Dealing with difficult people” Subjects and Themes:

Edition Identifiers:

Access and General Info:

  • First Year Published: 2002
  • Is Full Text Available: Yes
  • Is The Book Public: No
  • Access Status: Borrowable

Online Access

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The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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7Secrets of Question Based Selling

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Book's cover

“Secrets of Question Based Selling” Metadata:

  • Title: ➤  Secrets of Question Based Selling
  • Author:
  • Language: English
  • Number of Pages: Median: 270
  • Publisher: ➤  Sourcebooks, Incorporated - Sourcebooks, Inc.
  • Publish Date:

“Secrets of Question Based Selling” Subjects and Themes:

Edition Identifiers:

Access and General Info:

  • First Year Published: 2000
  • Is Full Text Available: Yes
  • Is The Book Public: No
  • Access Status: Borrowable

Online Access

Downloads Are Not Available:

The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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8Secrets of Customer Relationship Management

By

Book's cover

“Secrets of Customer Relationship Management” Metadata:

  • Title: ➤  Secrets of Customer Relationship Management
  • Author:
  • Language: English
  • Number of Pages: Median: 336
  • Publisher: ➤  McGraw-Hill - McGraw-Hill Companies
  • Publish Date:
  • Publish Location: New York

“Secrets of Customer Relationship Management” Subjects and Themes:

Edition Identifiers:

First Setence:

"I have long been intrigued by the fact that some customers are able to establish very close, long-lasting relationships with businesses."

Access and General Info:

  • First Year Published: 2000
  • Is Full Text Available: Yes
  • Is The Book Public: No
  • Access Status: Borrowable

Online Access

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The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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9Customer Service in Tourism and Hospitality

By

Book's cover

“Customer Service in Tourism and Hospitality” Metadata:

  • Title: ➤  Customer Service in Tourism and Hospitality
  • Authors:
  • Language: English
  • Number of Pages: Median: 329
  • Publisher: ➤  Goodfellow Publishers - Goodfellow Publishers Lim - Goodfellow Publishers, Limited
  • Publish Date:
  • Publish Location: Oxford

“Customer Service in Tourism and Hospitality” Subjects and Themes:

Edition Identifiers:

Access and General Info:

  • First Year Published: 2012
  • Is Full Text Available: Yes
  • Is The Book Public: No
  • Access Status: Borrowable

Online Access

Downloads Are Not Available:

The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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10The loyalty effect

By

Book's cover

“The loyalty effect” Metadata:

  • Title: The loyalty effect
  • Author:
  • Language: English
  • Number of Pages: Median: 323
  • Publisher: Harvard Business School Press
  • Publish Date:
  • Publish Location: Boston, Mass

“The loyalty effect” Subjects and Themes:

Edition Identifiers:

Access and General Info:

  • First Year Published: 1996
  • Is Full Text Available: Yes
  • Is The Book Public: No
  • Access Status: Borrowable

Online Access

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The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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11Inspired

How To Create Products Customers Love

By

Book's cover

“Inspired” Metadata:

  • Title: Inspired
  • Author:
  • Languages: ger - English
  • Number of Pages: Median: 368
  • Publisher: ➤  Shroff - Blackstone Publishing, Inc. - Audible Studios on Brilliance - Audible Studios on Brilliance Audio - Wiley & Sons, Incorporated, John - Wiley - SVPG Press - Ascent Audio - Wiley & Sons, Limited, John
  • Publish Date: ➤  

“Inspired” Subjects and Themes:

Edition Identifiers:

Access and General Info:

  • First Year Published: 2008
  • Is Full Text Available: Yes
  • Is The Book Public: No
  • Access Status: Printdisabled

Online Access

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The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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    12BUILDING A STORY BRAND

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    Book's cover

    “BUILDING A STORY BRAND” Metadata:

    • Title: BUILDING A STORY BRAND
    • Author:
    • Language: English
    • Publisher: HarperCollins Leadership
    • Publish Date:
    • Publish Location: New York

    “BUILDING A STORY BRAND” Subjects and Themes:

    Edition Identifiers:

    Access and General Info:

    • First Year Published: 2018
    • Is Full Text Available: No
    • Is The Book Public: No
    • Access Status: No_ebook

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    13Jab, jab, jab, right hook

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    Book's cover

    “Jab, jab, jab, right hook” Metadata:

    • Title: Jab, jab, jab, right hook
    • Author:
    • Languages: ger - English
    • Number of Pages: Median: 195
    • Publisher: ➤  Harper Business, an imprint of HarperCollinsPublishers - HarperCollins Publishers - Independently Published
    • Publish Date:

    “Jab, jab, jab, right hook” Subjects and Themes:

    Edition Identifiers:

    Access and General Info:

    • First Year Published: 2013
    • Is Full Text Available: Yes
    • Is The Book Public: No
    • Access Status: Printdisabled

    Online Access

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      14Customer Relationship Management

      By

      Book's cover

      “Customer Relationship Management” Metadata:

      • Title: ➤  Customer Relationship Management
      • Author:
      • Language: English
      • Number of Pages: Median: 400
      • Publisher: ➤  Butterworth-Heinemann - Taylor & Francis Group - Routledge - Elsevier/Butterworth-Heinemann
      • Publish Date: ➤  
      • Publish Location: Boston - Amsterdam

      “Customer Relationship Management” Subjects and Themes:

      Edition Identifiers:

      First Setence:

      "Customer relationship management, or CRM, means different things to different people."

      Access and General Info:

      • First Year Published: 2003
      • Is Full Text Available: No
      • Is The Book Public: No
      • Access Status: No_ebook

      Online Access

      Downloads Are Not Available:

      The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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        15Building A StoryBrand

        Clarify Your Message So Customers Will Listen

        By

        Book's cover

        “Building A StoryBrand” Metadata:

        • Title: Building A StoryBrand
        • Author:
        • Language: English
        • Number of Pages: Median: 240
        • Publisher: ➤  Thomas Nelson Publishers - HarperCollins Leadership - HarperCollins Leadership on Brilliance Audio
        • Publish Date:

        “Building A StoryBrand” Subjects and Themes:

        Edition Identifiers:

        Access and General Info:

        • First Year Published: 2017
        • Is Full Text Available: No
        • Is The Book Public: No
        • Access Status: No_ebook

        Online Access

        Downloads Are Not Available:

        The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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          16How to win customers and keep them for life

          By

          Book's cover

          “How to win customers and keep them for life” Metadata:

          • Title: ➤  How to win customers and keep them for life
          • Author:
          • Languages: English - chi
          • Number of Pages: Median: 206
          • Publisher: ➤  Piatkus - Berkley Books - Zong jing xiao Lian jing chu ban shi ye gong si - Zhongguo sheng chan li zhong xin - Putnam's Sons
          • Publish Date:
          • Publish Location: New York - Taibei Shi

          “How to win customers and keep them for life” Subjects and Themes:

          Edition Identifiers:

          Access and General Info:

          • First Year Published: 1987
          • Is Full Text Available: Yes
          • Is The Book Public: No
          • Access Status: Printdisabled

          Online Access

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            17Traction

            By

            Book's cover

            “Traction” Metadata:

            • Title: Traction
            • Author:
            • Language: English
            • Number of Pages: Median: 240
            • Publisher: ➤  Penguin Publishing Group - Portfolio - Penguin Books, Limited - S-curves Publishing
            • Publish Date:

            “Traction” Subjects and Themes:

            Edition Identifiers:

            Access and General Info:

            • First Year Published: 2014
            • Is Full Text Available: No
            • Is The Book Public: No
            • Access Status: No_ebook

            Online Access

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              18Fanatical prospecting

              By

              Book's cover

              “Fanatical prospecting” Metadata:

              • Title: Fanatical prospecting
              • Author:
              • Language: English
              • Number of Pages: Median: 304
              • Publisher: ➤  Audible Studios on Brilliance Audio - Wiley & Sons, Limited, John - Wiley & Sons, Incorporated, John
              • Publish Date:

              “Fanatical prospecting” Subjects and Themes:

              Edition Identifiers:

              Access and General Info:

              • First Year Published: 2015
              • Is Full Text Available: Yes
              • Is The Book Public: No
              • Access Status: Printdisabled

              Online Access

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              The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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                19The challenger sale

                By

                Book's cover

                “The challenger sale” Metadata:

                • Title: The challenger sale
                • Author:
                • Language: English
                • Number of Pages: Median: 221
                • Publisher: Portfolio/Penguin
                • Publish Date:
                • Publish Location: New York

                “The challenger sale” Subjects and Themes:

                Edition Identifiers:

                Access and General Info:

                • First Year Published: 2011
                • Is Full Text Available: Yes
                • Is The Book Public: No
                • Access Status: Printdisabled

                Online Access

                Downloads Are Not Available:

                The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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                  20Permission Marketing

                  Turning Strangers Into Friends And Friends Into Customers

                  By

                  Book's cover

                  “Permission Marketing” Metadata:

                  • Title: Permission Marketing
                  • Author:
                  • Language: English
                  • Number of Pages: Median: 256
                  • Publisher: ➤  Free Press Business - Sound Ideas - Simon & Schuster - Simon & Schuster Audio
                  • Publish Date:
                  • Publish Location: London

                  “Permission Marketing” Subjects and Themes:

                  Edition Identifiers:

                  First Setence:

                  "IT'S NOT YOUR FAULT."

                  Access and General Info:

                  • First Year Published: 1999
                  • Is Full Text Available: Yes
                  • Is The Book Public: No
                  • Access Status: Printdisabled

                  Online Access

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                  The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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                    21The Challenger sale

                    By

                    Book's cover

                    “The Challenger sale” Metadata:

                    • Title: The Challenger sale
                    • Authors:
                    • Language: English
                    • Publisher: ➤  Paperback - Gildan Media - Penguin Books, Limited
                    • Publish Date:

                    “The Challenger sale” Subjects and Themes:

                    Edition Identifiers:

                    Access and General Info:

                    • First Year Published: 2012
                    • Is Full Text Available: No
                    • Is The Book Public: No
                    • Access Status: No_ebook

                    Online Access

                    Downloads Are Not Available:

                    The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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                      22Value proposition design

                      By

                      Book's cover

                      “Value proposition design” Metadata:

                      • Title: Value proposition design
                      • Author:
                      • Language: English
                      • Number of Pages: Median: 320
                      • Publisher: ➤  Campus Verlag GmbH - Wiley India Private Limited - Wiley & Sons, Incorporated, John - John Wiley & Sons
                      • Publish Date:

                      “Value proposition design” Subjects and Themes:

                      Edition Identifiers:

                      Access and General Info:

                      • First Year Published: 2014
                      • Is Full Text Available: Yes
                      • Is The Book Public: No
                      • Access Status: Printdisabled

                      Online Access

                      Downloads Are Not Available:

                      The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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                        23Customer Loyalty

                        How to Earn It, How to Keep It

                        By

                        Book's cover

                        “Customer Loyalty” Metadata:

                        • Title: Customer Loyalty
                        • Author:
                        • Language: English
                        • Number of Pages: Median: 264
                        • Publisher: ➤  Wiley & Sons, Incorporated, John - Lexington Books - Jossey-Bass
                        • Publish Date:
                        • Publish Location: New York

                        “Customer Loyalty” Subjects and Themes:

                        Edition Identifiers:

                        First Setence:

                        "I'm often asked, "Does customer loyalty still exist?""

                        Access and General Info:

                        • First Year Published: 1995
                        • Is Full Text Available: Yes
                        • Is The Book Public: No
                        • Access Status: Printdisabled

                        Online Access

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                        The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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                          24Let's Get Real or Let's Not Play

                          By

                          Book's cover

                          “Let's Get Real or Let's Not Play” Metadata:

                          • Title: ➤  Let's Get Real or Let's Not Play
                          • Author:
                          • Language: English
                          • Number of Pages: Median: 242
                          • Publisher: ➤  Franklin Covey - Portfolio - Penguin Group USA, Inc.
                          • Publish Date:
                          • Publish Location: New York

                          “Let's Get Real or Let's Not Play” Subjects and Themes:

                          Edition Identifiers:

                          Access and General Info:

                          • First Year Published: 1999
                          • Is Full Text Available: Yes
                          • Is The Book Public: No
                          • Access Status: Printdisabled

                          Online Access

                          Downloads Are Not Available:

                          The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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                            25Oversubscribed

                            By

                            Book's cover

                            “Oversubscribed” Metadata:

                            • Title: Oversubscribed
                            • Author:
                            • Language: English
                            • Number of Pages: Median: 272
                            • Publisher: ➤  Wiley & Sons, Incorporated, John - Wiley-Interscience - Audible Studios on Brilliance Audio - Capstone - Recorded Books, Inc. and Blackstone Publishing - Audible Studios on Brilliance
                            • Publish Date:

                            “Oversubscribed” Subjects and Themes:

                            Edition Identifiers:

                            Access and General Info:

                            • First Year Published: 2015
                            • Is Full Text Available: No
                            • Is The Book Public: No
                            • Access Status: No_ebook

                            Online Access

                            Downloads Are Not Available:

                            The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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                              26The Thank You Economy

                              By

                              Book's cover

                              “The Thank You Economy” Metadata:

                              • Title: The Thank You Economy
                              • Author:
                              • Language: English
                              • Number of Pages: Median: 240
                              • Publisher: ➤  Dreamscape Media Llc - HarperBusiness - HarperCollins Publishers
                              • Publish Date:

                              “The Thank You Economy” Subjects and Themes:

                              Edition Identifiers:

                              Access and General Info:

                              • First Year Published: 2011
                              • Is Full Text Available: Yes
                              • Is The Book Public: No
                              • Access Status: Printdisabled

                              Online Access

                              Downloads Are Not Available:

                              The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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                                27Customer service

                                By

                                Book's cover

                                “Customer service” Metadata:

                                • Title: Customer service
                                • Author:
                                • Language: English
                                • Number of Pages: Median: 226
                                • Publisher: - Prentice Hall
                                • Publish Date:
                                • Publish Location: Upper Saddle River, N.J

                                “Customer service” Subjects and Themes:

                                Edition Identifiers:

                                Access and General Info:

                                • First Year Published: 2010
                                • Is Full Text Available: Yes
                                • Is The Book Public: No
                                • Access Status: Printdisabled

                                Online Access

                                Downloads Are Not Available:

                                The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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                                  28El Fabricante De Helados/ the Ice Cream Maker: Una Historia Sobre El Ingrediente Indispensable En La Empresa

                                  By

                                  Book's cover

                                  “El Fabricante De Helados/ the Ice Cream Maker: Una Historia Sobre El Ingrediente Indispensable En La Empresa” Metadata:

                                  • Title: ➤  El Fabricante De Helados/ the Ice Cream Maker: Una Historia Sobre El Ingrediente Indispensable En La Empresa
                                  • Author:
                                  • Languages: ➤  English - Spanish; Castilian - español, castellano
                                  • Number of Pages: Median: 128
                                  • Publisher: ➤  Currency - Broadway Books - Empresa Activa - Currency/Doubleday
                                  • Publish Date:
                                  • Publish Location: New York

                                  “El Fabricante De Helados/ the Ice Cream Maker: Una Historia Sobre El Ingrediente Indispensable En La Empresa” Subjects and Themes:

                                  Edition Identifiers:

                                  Access and General Info:

                                  • First Year Published: 2005
                                  • Is Full Text Available: Yes
                                  • Is The Book Public: No
                                  • Access Status: Printdisabled

                                  Online Access

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                                  The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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                                    29Inbound selling

                                    By

                                    “Inbound selling” Metadata:

                                    • Title: Inbound selling
                                    • Author:
                                    • Language: English
                                    • Number of Pages: Median: 288
                                    • Publisher: ➤  Wiley & Sons, Incorporated, John
                                    • Publish Date:

                                    “Inbound selling” Subjects and Themes:

                                    Edition Identifiers:

                                    Access and General Info:

                                    • First Year Published: 2018
                                    • Is Full Text Available: No
                                    • Is The Book Public: No
                                    • Access Status: No_ebook

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                                    30Service management and marketing

                                    By

                                    Book's cover

                                    “Service management and marketing” Metadata:

                                    • Title: ➤  Service management and marketing
                                    • Author:
                                    • Language: English
                                    • Number of Pages: Median: 404
                                    • Publisher: ➤  J. Wiley & Sons - Wiley & Sons, Incorporated, John - Wiley - Lexington Books
                                    • Publish Date: ➤  
                                    • Publish Location: ➤  Chichester, West Sussex, England - New York - Lexington, Mass - Hoboken, NJ - Chichester

                                    “Service management and marketing” Subjects and Themes:

                                    Edition Identifiers:

                                    First Setence:

                                    "The Western world has experienced a post-industrial service economy for over two decades."

                                    Access and General Info:

                                    • First Year Published: 1990
                                    • Is Full Text Available: Yes
                                    • Is The Book Public: No
                                    • Access Status: Printdisabled

                                    Online Access

                                    Downloads Are Not Available:

                                    The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

                                    Online Borrowing:

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                                      31Customers for life

                                      By

                                      Book's cover

                                      “Customers for life” Metadata:

                                      • Title: Customers for life
                                      • Author:
                                      • Languages: ➤  Spanish; Castilian - español, castellano - English
                                      • Number of Pages: Median: 175
                                      • Publisher: ➤  Pocket - Pocket Books - McGraw-Hill - Doubleday Business - CreateSpace Independent Publishing Platform - Doubleday - Broadway Books
                                      • Publish Date: ➤  
                                      • Publish Location: ➤  New York, NY - Mexico - New York

                                      “Customers for life” Subjects and Themes:

                                      Edition Identifiers:

                                      First Setence:

                                      "We don't assume anything."

                                      Access and General Info:

                                      • First Year Published: 1990
                                      • Is Full Text Available: Yes
                                      • Is The Book Public: No
                                      • Access Status: Printdisabled

                                      Online Access

                                      Downloads Are Not Available:

                                      The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

                                      Online Borrowing:

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                                        32Customer Service

                                        By

                                        Book's cover

                                        “Customer Service” Metadata:

                                        • Title: Customer Service
                                        • Author:
                                        • Language: English
                                        • Number of Pages: Median: 232
                                        • Publisher: Prentice Hall
                                        • Publish Date: ➤  
                                        • Publish Location: Upper Saddle River, NJ

                                        “Customer Service” Subjects and Themes:

                                        Edition Identifiers:

                                        Access and General Info:

                                        • First Year Published: 1997
                                        • Is Full Text Available: Yes
                                        • Is The Book Public: No
                                        • Access Status: Printdisabled

                                        Online Access

                                        Downloads Are Not Available:

                                        The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

                                        Online Borrowing:

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                                          33Salesforce.com for dummies

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                                          “Salesforce.com for dummies” Metadata:

                                          • Title: Salesforce.com for dummies
                                          • Author:
                                          • Language: English
                                          • Number of Pages: Median: 432
                                          • Publisher: ➤  Wiley & Sons Canada, Limited, John - Wiley & Sons, Incorporated, John
                                          • Publish Date: ➤  

                                          “Salesforce.com for dummies” Subjects and Themes:

                                          Edition Identifiers:

                                          Access and General Info:

                                          • First Year Published: 2006
                                          • Is Full Text Available: No
                                          • Is The Book Public: No
                                          • Access Status: No_ebook

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                                          34Experiential Marketing

                                          By

                                          Book's cover

                                          “Experiential Marketing” Metadata:

                                          • Title: Experiential Marketing
                                          • Author:
                                          • Language: English
                                          • Number of Pages: Median: 302
                                          • Publisher: ➤  Routledge - Taylor & Francis Group
                                          • Publish Date:

                                          “Experiential Marketing” Subjects and Themes:

                                          Edition Identifiers:

                                          Access and General Info:

                                          • First Year Published: 2019
                                          • Is Full Text Available: No
                                          • Is The Book Public: No
                                          • Access Status: No_ebook

                                          Online Access

                                          Downloads Are Not Available:

                                          The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

                                          Online Borrowing:

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                                            35How to Become a Rainmaker

                                            By

                                            Book's cover

                                            “How to Become a Rainmaker” Metadata:

                                            • Title: How to Become a Rainmaker
                                            • Author:
                                            • Language: English
                                            • Number of Pages: Median: 178
                                            • Publisher: ➤  Hyperion - Vermilion - Audio Renaissance
                                            • Publish Date:
                                            • Publish Location: New York

                                            “How to Become a Rainmaker” Subjects and Themes:

                                            Edition Identifiers:

                                            First Setence:

                                            "Cherish customers at all times."

                                            Access and General Info:

                                            • First Year Published: 2000
                                            • Is Full Text Available: Yes
                                            • Is The Book Public: No
                                            • Access Status: Printdisabled

                                            Online Access

                                            Downloads Are Not Available:

                                            The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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                                              36CIM Coursebook

                                              By

                                              Book's cover

                                              “CIM Coursebook” Metadata:

                                              • Title: CIM Coursebook
                                              • Authors:
                                              • Language: English
                                              • Number of Pages: Median: 271
                                              • Publisher: ➤  Routledge - Taylor & Francis Group
                                              • Publish Date:

                                              “CIM Coursebook” Subjects and Themes:

                                              Edition Identifiers:

                                              Access and General Info:

                                              • First Year Published: 2009
                                              • Is Full Text Available: Yes
                                              • Is The Book Public: No
                                              • Access Status: Printdisabled

                                              Online Access

                                              Downloads Are Not Available:

                                              The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

                                              Online Borrowing:

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                                                37Relationship marketing

                                                By

                                                Book's cover

                                                “Relationship marketing” Metadata:

                                                • Title: Relationship marketing
                                                • Authors:
                                                • Language: English
                                                • Number of Pages: Median: 509
                                                • Publisher: ➤  Routledge - Butterworth-Heinemann - Taylor & Francis Group
                                                • Publish Date:

                                                “Relationship marketing” Subjects and Themes:

                                                Edition Identifiers:

                                                First Setence:

                                                "'These are turbulent times in the world of organizations', observed Miles and Snow more than a decade ago, and there is every indication that the bumpy ride will continue beyond the turn of the century and into the new millennium."

                                                Access and General Info:

                                                • First Year Published: 1999
                                                • Is Full Text Available: No
                                                • Is The Book Public: No
                                                • Access Status: No_ebook

                                                Online Access

                                                Downloads Are Not Available:

                                                The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

                                                Online Borrowing:

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                                                  38Go-givers sell more

                                                  By

                                                  Book's cover

                                                  “Go-givers sell more” Metadata:

                                                  • Title: Go-givers sell more
                                                  • Author:
                                                  • Language: English
                                                  • Publisher: ➤  Penguin Books - Portfolio Hardcover - Portfolio
                                                  • Publish Date:
                                                  • Publish Location: New York

                                                  “Go-givers sell more” Subjects and Themes:

                                                  Edition Identifiers:

                                                  Access and General Info:

                                                  • First Year Published: 2010
                                                  • Is Full Text Available: Yes
                                                  • Is The Book Public: No
                                                  • Access Status: Printdisabled

                                                  Online Access

                                                  Downloads Are Not Available:

                                                  The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

                                                  Online Borrowing:

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                                                    39Employees first, customers second

                                                    By

                                                    Book's cover

                                                    “Employees first, customers second” Metadata:

                                                    • Title: ➤  Employees first, customers second
                                                    • Author:
                                                    • Language: English
                                                    • Number of Pages: Median: 198
                                                    • Publisher: ➤  Harvard Business Review Press - Harvard Business Press
                                                    • Publish Date:
                                                    • Publish Location: Boston, Mass

                                                    “Employees first, customers second” Subjects and Themes:

                                                    Edition Identifiers:

                                                    Access and General Info:

                                                    • First Year Published: 2010
                                                    • Is Full Text Available: Yes
                                                    • Is The Book Public: No
                                                    • Access Status: Printdisabled

                                                    Online Access

                                                    Downloads Are Not Available:

                                                    The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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                                                      40Customer Service

                                                      By

                                                      Book's cover

                                                      “Customer Service” Metadata:

                                                      • Title: Customer Service
                                                      • Author:
                                                      • Language: English
                                                      • Number of Pages: Median: 164
                                                      • Publisher: ➤  Prentice Hall College Div - Pearson Education, Limited - Prentice Hall - Pearson Prentice Hall
                                                      • Publish Date: ➤  
                                                      • Publish Location: Upper Saddle River, N.J

                                                      “Customer Service” Subjects and Themes:

                                                      Edition Identifiers:

                                                      Access and General Info:

                                                      • First Year Published: 1995
                                                      • Is Full Text Available: Yes
                                                      • Is The Book Public: No
                                                      • Access Status: Printdisabled

                                                      Online Access

                                                      Downloads Are Not Available:

                                                      The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

                                                      Online Borrowing:

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                                                        41Vocational education

                                                        By

                                                        “Vocational education” Metadata:

                                                        • Title: Vocational education
                                                        • Author: ➤  
                                                        • Language: English
                                                        • Number of Pages: Median: 74
                                                        • Publisher: Stationery Office
                                                        • Publish Date:
                                                        • Publish Location: Dublin

                                                        “Vocational education” Subjects and Themes:

                                                        Edition Identifiers:

                                                        Access and General Info:

                                                        • First Year Published: 2000
                                                        • Is Full Text Available: No
                                                        • Is The Book Public: No
                                                        • Access Status: No_ebook

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                                                        42The customer rules

                                                        By

                                                        Book's cover

                                                        “The customer rules” Metadata:

                                                        • Title: The customer rules
                                                        • Author:
                                                        • Language: English
                                                        • Number of Pages: Median: 189
                                                        • Publisher: ➤  CreateSpace Independent Publishing Platform - Profile Books - Shang Ye Zhou Kan - Profile Books Limited - Crown Business
                                                        • Publish Date:
                                                        • Publish Location: London - New York

                                                        “The customer rules” Subjects and Themes:

                                                        Edition Identifiers:

                                                        Access and General Info:

                                                        • First Year Published: 2013
                                                        • Is Full Text Available: Yes
                                                        • Is The Book Public: No
                                                        • Access Status: Printdisabled

                                                        Online Access

                                                        Downloads Are Not Available:

                                                        The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

                                                        Online Borrowing:

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                                                          43Contemporary selling

                                                          By

                                                          Book's cover

                                                          “Contemporary selling” Metadata:

                                                          • Title: Contemporary selling
                                                          • Author:
                                                          • Language: English
                                                          • Number of Pages: Median: 420
                                                          • Publisher: ➤  Taylor & Francis Group - Routledge - Routledge, Chapman & Hall, Incorporated
                                                          • Publish Date:
                                                          • Publish Location: New York

                                                          “Contemporary selling” Subjects and Themes:

                                                          Edition Identifiers:

                                                          Access and General Info:

                                                          • First Year Published: 2013
                                                          • Is Full Text Available: Yes
                                                          • Is The Book Public: No
                                                          • Access Status: Printdisabled

                                                          Online Access

                                                          Downloads Are Not Available:

                                                          The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

                                                          Online Borrowing:

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                                                            44Getting Naked

                                                            By

                                                            Book's cover

                                                            “Getting Naked” Metadata:

                                                            • Title: Getting Naked
                                                            • Author:
                                                            • Language: English
                                                            • Number of Pages: Median: 220
                                                            • Publisher: ➤  Jossey-Bass - John Wiley & Sons, Ltd.
                                                            • Publish Date:
                                                            • Publish Location: New York - San Francisco, CA

                                                            “Getting Naked” Subjects and Themes:

                                                            Edition Identifiers:

                                                            Access and General Info:

                                                            • First Year Published: 2009
                                                            • Is Full Text Available: No
                                                            • Is The Book Public: No
                                                            • Access Status: Unclassified

                                                            Online Access

                                                            Downloads Are Not Available:

                                                            The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

                                                            Online Borrowing:

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                                                              45Inbound marketing

                                                              By

                                                              Book's cover

                                                              “Inbound marketing” Metadata:

                                                              • Title: Inbound marketing
                                                              • Author:
                                                              • Language: English
                                                              • Publisher: ➤  Wiley - John Wiley & Sons, Ltd.
                                                              • Publish Date:
                                                              • Publish Location: Hoboken, N.J - New York

                                                              “Inbound marketing” Subjects and Themes:

                                                              Edition Identifiers:

                                                              Access and General Info:

                                                              • First Year Published: 2009
                                                              • Is Full Text Available: No
                                                              • Is The Book Public: No
                                                              • Access Status: No_ebook

                                                              Online Access

                                                              Downloads Are Not Available:

                                                              The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

                                                              Online Borrowing:

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                                                                46Brand Storytelling

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                                                                Book's cover

                                                                “Brand Storytelling” Metadata:

                                                                • Title: Brand Storytelling
                                                                • Author:
                                                                • Language: English
                                                                • Number of Pages: Median: 240
                                                                • Publisher: ➤  Kogan Page - Kogan Page, Limited
                                                                • Publish Date:

                                                                “Brand Storytelling” Subjects and Themes:

                                                                Edition Identifiers:

                                                                Access and General Info:

                                                                • First Year Published: 2019
                                                                • Is Full Text Available: No
                                                                • Is The Book Public: No
                                                                • Access Status: No_ebook

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                                                                47The language of trust

                                                                By

                                                                Book's cover

                                                                “The language of trust” Metadata:

                                                                • Title: The language of trust
                                                                • Author:
                                                                • Language: English
                                                                • Number of Pages: Median: 277
                                                                • Publisher: ➤  Oasis Audio - Penguin Publishing Group - Prentice Hall Press
                                                                • Publish Date:
                                                                • Publish Location: New York

                                                                “The language of trust” Subjects and Themes:

                                                                Edition Identifiers:

                                                                Access and General Info:

                                                                • First Year Published: 2010
                                                                • Is Full Text Available: Yes
                                                                • Is The Book Public: No
                                                                • Access Status: Printdisabled

                                                                Online Access

                                                                Downloads Are Not Available:

                                                                The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

                                                                Online Borrowing:

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                                                                  48Customer service for dummies

                                                                  By

                                                                  Book's cover

                                                                  “Customer service for dummies” Metadata:

                                                                  • Title: Customer service for dummies
                                                                  • Author:
                                                                  • Language: English
                                                                  • Number of Pages: Median: 408
                                                                  • Publisher: ➤  For Dummies - IDG Books Worldwide, Inc. - John Wiley & Sons, Ltd. - Wiley & Sons, Incorporated, John - Wiley & Sons Canada, Limited, John - Wiley
                                                                  • Publish Date:
                                                                  • Publish Location: ➤  New York - Foster City, CA - Indianapolis, IN

                                                                  “Customer service for dummies” Subjects and Themes:

                                                                  Edition Identifiers:

                                                                  First Setence:

                                                                  "In the old days, nobody wrote books about service."

                                                                  Access and General Info:

                                                                  • First Year Published: 1999
                                                                  • Is Full Text Available: Yes
                                                                  • Is The Book Public: No
                                                                  • Access Status: Printdisabled

                                                                  Online Access

                                                                  Downloads Are Not Available:

                                                                  The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

                                                                  Online Borrowing:

                                                                    Online Marketplaces

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                                                                    49The rise of the platform marketer

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                                                                    Book's cover

                                                                    “The rise of the platform marketer” Metadata:

                                                                    • Title: ➤  The rise of the platform marketer
                                                                    • Author:
                                                                    • Language: English
                                                                    • Number of Pages: Median: 240
                                                                    • Publisher: ➤  Wiley & Sons, Limited, John - Wiley & Sons, Incorporated, John
                                                                    • Publish Date:

                                                                    “The rise of the platform marketer” Subjects and Themes:

                                                                    Edition Identifiers:

                                                                    Access and General Info:

                                                                    • First Year Published: 2015
                                                                    • Is Full Text Available: Yes
                                                                    • Is The Book Public: No
                                                                    • Access Status: Printdisabled

                                                                    Online Access

                                                                    Downloads Are Not Available:

                                                                    The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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                                                                      50ITIL 4

                                                                      By

                                                                      Book's cover

                                                                      “ITIL 4” Metadata:

                                                                      • Title: ITIL 4
                                                                      • Author:
                                                                      • Language: English
                                                                      • Number of Pages: Median: 208
                                                                      • Publisher: ➤  TSO, The Stationery Office - The Stationery Office - Stationery Office, The
                                                                      • Publish Date:

                                                                      “ITIL 4” Subjects and Themes:

                                                                      Edition Identifiers:

                                                                      Access and General Info:

                                                                      • First Year Published: 2020
                                                                      • Is Full Text Available: No
                                                                      • Is The Book Public: No
                                                                      • Access Status: No_ebook

                                                                      Online Access

                                                                      Downloads Are Not Available:

                                                                      The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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