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Books Results

Source: The Open Library

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1Services marketing

By

Book's cover

“Services marketing” Metadata:

  • Title: Services marketing
  • Authors:
  • Language: English
  • Number of Pages: Median: 678
  • Publisher: ➤  Irwin/McGraw-Hill - McGraw-Hill/Irwin
  • Publish Date:
  • Publish Location: Boston

“Services marketing” Subjects and Themes:

Edition Identifiers:

Access and General Info:

  • First Year Published: 1999
  • Is Full Text Available: Yes
  • Is The Book Public: No
  • Access Status: Borrowable

Online Access

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The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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2Secrets of Customer Relationship Management

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Book's cover

“Secrets of Customer Relationship Management” Metadata:

  • Title: ➤  Secrets of Customer Relationship Management
  • Author:
  • Language: English
  • Number of Pages: Median: 336
  • Publisher: ➤  McGraw-Hill - McGraw-Hill Companies
  • Publish Date:
  • Publish Location: New York

“Secrets of Customer Relationship Management” Subjects and Themes:

Edition Identifiers:

First Setence:

"I have long been intrigued by the fact that some customers are able to establish very close, long-lasting relationships with businesses."

Access and General Info:

  • First Year Published: 2000
  • Is Full Text Available: Yes
  • Is The Book Public: No
  • Access Status: Borrowable

Online Access

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The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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3Customer Intimacy

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Book's cover

“Customer Intimacy” Metadata:

  • Title: Customer Intimacy
  • Author:
  • Language: English
  • Number of Pages: Median: 230
  • Publisher: ➤  Profile Business - HarperCollins Business - Knowledge Exchange - Profile Books Limited - HarperCollins Publishers Limited - National Book Network
  • Publish Date:

“Customer Intimacy” Subjects and Themes:

Edition Identifiers:

Access and General Info:

  • First Year Published: 1996
  • Is Full Text Available: Yes
  • Is The Book Public: No
  • Access Status: Borrowable

Online Access

Downloads Are Not Available:

The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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4Relationship selling and sales management

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Book's cover

“Relationship selling and sales management” Metadata:

  • Title: ➤  Relationship selling and sales management
  • Author:
  • Language: English
  • Number of Pages: Median: 451
  • Publisher: ➤  McGraw-Hill/Irwin - Mcgraw-Hill College - McGraw-Hill
  • Publish Date:
  • Publish Location: London - Boston

“Relationship selling and sales management” Subjects and Themes:

Edition Identifiers:

Access and General Info:

  • First Year Published: 2004
  • Is Full Text Available: Yes
  • Is The Book Public: No
  • Access Status: Borrowable

Online Access

Downloads Are Not Available:

The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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5Winning with the Customer from Hell

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Book's cover

“Winning with the Customer from Hell” Metadata:

  • Title: ➤  Winning with the Customer from Hell
  • Author:
  • Language: English
  • Number of Pages: Median: 180
  • Publisher: ECW Press - Ecw Press
  • Publish Date:
  • Publish Location: Chicago

“Winning with the Customer from Hell” Subjects and Themes:

Edition Identifiers:

Access and General Info:

  • First Year Published: 2004
  • Is Full Text Available: Yes
  • Is The Book Public: No
  • Access Status: Borrowable

Online Access

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The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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6Service excellence

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Book's cover

“Service excellence” Metadata:

  • Title: Service excellence
  • Author:
  • Language: English
  • Number of Pages: Median: 332
  • Publisher: ➤  American Hospital Publishing - Authors Choice Press - American Hospital Pub.
  • Publish Date:
  • Publish Location: Chicago - Chicago, Ill

“Service excellence” Subjects and Themes:

Edition Identifiers:

Access and General Info:

  • First Year Published: 1988
  • Is Full Text Available: Yes
  • Is The Book Public: No
  • Access Status: Borrowable

Online Access

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The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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7Legendary brands

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Book's cover

“Legendary brands” Metadata:

  • Title: Legendary brands
  • Author:
  • Language: English
  • Number of Pages: Median: 329
  • Publisher: ➤  Kaplan Business - Dearborn Trade Pub.
  • Publish Date:
  • Publish Location: Chicago

“Legendary brands” Subjects and Themes:

Edition Identifiers:

First Setence:

"In April, 2001, the cover of Forbes magazine brandished a picture of Apple Computer CEO Steve Jobs peering through the window of an iBook with a bumptious smile."

Access and General Info:

  • First Year Published: 2002
  • Is Full Text Available: Yes
  • Is The Book Public: No
  • Access Status: Borrowable

Online Access

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The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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8Marketing

By

Book's cover

“Marketing” Metadata:

  • Title: Marketing
  • Author:
  • Language: English
  • Number of Pages: Median: 546
  • Publisher: McGraw-Hill Ryerson
  • Publish Date:
  • Publish Location: Toronto

“Marketing” Subjects and Themes:

Edition Identifiers:

Access and General Info:

  • First Year Published: 2007
  • Is Full Text Available: Yes
  • Is The Book Public: No
  • Access Status: Borrowable

Online Access

Downloads Are Not Available:

The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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9Serving the difficult customer

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Book's cover

“Serving the difficult customer” Metadata:

  • Title: Serving the difficult customer
  • Author:
  • Language: English
  • Number of Pages: Median: 166
  • Publisher: Neal-Schuman Publishers
  • Publish Date:
  • Publish Location: New York

“Serving the difficult customer” Subjects and Themes:

Edition Identifiers:

Access and General Info:

  • First Year Published: 1993
  • Is Full Text Available: Yes
  • Is The Book Public: No
  • Access Status: Borrowable

Online Access

Downloads Are Not Available:

The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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10e-Business readiness

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Book's cover

“e-Business readiness” Metadata:

  • Title: e-Business readiness
  • Authors:
  • Language: English
  • Number of Pages: Median: 459
  • Publisher: ➤  Addison-Wesley Professional - Addison-Wesley
  • Publish Date:
  • Publish Location: Boston

“e-Business readiness” Subjects and Themes:

Edition Identifiers:

Access and General Info:

  • First Year Published: 2000
  • Is Full Text Available: Yes
  • Is The Book Public: No
  • Access Status: Borrowable

Online Access

Downloads Are Not Available:

The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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11Customer equity

By

Book's cover

“Customer equity” Metadata:

  • Title: Customer equity
  • Authors:
  • Language: English
  • Number of Pages: Median: 228
  • Publisher: Harvard Business School Press
  • Publish Date:

“Customer equity” Subjects and Themes:

Edition Identifiers:

First Setence:

"CUSTOMERS EQUITY'S basic premise is straightforward: The customer is a financial asset that companies and organizations should measure, manage, and maximize just like any other asset."

Access and General Info:

  • First Year Published: 2001
  • Is Full Text Available: Yes
  • Is The Book Public: No
  • Access Status: Borrowable

Online Access

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The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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12The Relational Enterprise

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Book's cover

“The Relational Enterprise” Metadata:

  • Title: The Relational Enterprise
  • Author:
  • Language: English
  • Number of Pages: Median: 296
  • Publisher: ➤  AMACOM/American Management Association - AMACOM
  • Publish Date:

“The Relational Enterprise” Subjects and Themes:

Edition Identifiers:

First Setence:

"Some years ago my friend Bob the Accountant and I taught in the evening program of a local college."

Access and General Info:

  • First Year Published: 2002
  • Is Full Text Available: Yes
  • Is The Book Public: No
  • Access Status: Borrowable

Online Access

Downloads Are Not Available:

The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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13Forging the productivity partnership

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Book's cover

“Forging the productivity partnership” Metadata:

  • Title: ➤  Forging the productivity partnership
  • Author:
  • Language: English
  • Number of Pages: Median: 224
  • Publisher: McGraw-Hill Pub. Co.
  • Publish Date:
  • Publish Location: New York

“Forging the productivity partnership” Subjects and Themes:

Edition Identifiers:

Access and General Info:

  • First Year Published: 1990
  • Is Full Text Available: Yes
  • Is The Book Public: No
  • Access Status: Borrowable

Online Access

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The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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14Customer orientation and market action

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Book's cover

“Customer orientation and market action” Metadata:

  • Title: ➤  Customer orientation and market action
  • Author:
  • Language: English
  • Number of Pages: Median: 183
  • Publisher: Prentice Hall
  • Publish Date:
  • Publish Location: Upper Saddle River, N.J

“Customer orientation and market action” Subjects and Themes:

Edition Identifiers:

Access and General Info:

  • First Year Published: 1998
  • Is Full Text Available: Yes
  • Is The Book Public: No
  • Access Status: Borrowable

Online Access

Downloads Are Not Available:

The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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15Relationship dynamics

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Book's cover

“Relationship dynamics” Metadata:

  • Title: Relationship dynamics
  • Author:
  • Language: English
  • Number of Pages: Median: 221
  • Publisher: Free Press
  • Publish Date:
  • Publish Location: New York - London

“Relationship dynamics” Subjects and Themes:

Edition Identifiers:

Access and General Info:

  • First Year Published: 1996
  • Is Full Text Available: Yes
  • Is The Book Public: No
  • Access Status: Borrowable

Online Access

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The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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16Le Comportement du consommateur au Canada /.

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Book's cover

“Le Comportement du consommateur au Canada /.” Metadata:

  • Title: ➤  Le Comportement du consommateur au Canada /.
  • Author:
  • Language: fre
  • Number of Pages: Median: 714
  • Publisher: Morin
  • Publish Date:
  • Publish Location: Boucherville, Qué

“Le Comportement du consommateur au Canada /.” Subjects and Themes:

Edition Identifiers:

Access and General Info:

  • First Year Published: 1991
  • Is Full Text Available: Yes
  • Is The Book Public: No
  • Access Status: Borrowable

Online Access

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17Outside Innovation

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Book's cover

“Outside Innovation” Metadata:

  • Title: Outside Innovation
  • Author:
  • Language: English
  • Number of Pages: Median: 432
  • Publisher: ➤  HarperCollins Publishers - HarperCollins - Collins
  • Publish Date:
  • Publish Location: New York

“Outside Innovation” Subjects and Themes:

Edition Identifiers:

Access and General Info:

  • First Year Published: 2006
  • Is Full Text Available: Yes
  • Is The Book Public: No
  • Access Status: Printdisabled

Online Access

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The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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    18Relationship marketing

    By

    Book's cover

    “Relationship marketing” Metadata:

    • Title: Relationship marketing
    • Author:
    • Language: English
    • Number of Pages: Median: 314
    • Publisher: John Wiley & Sons Canada
    • Publish Date:
    • Publish Location: New York - Toronto

    “Relationship marketing” Subjects and Themes:

    Edition Identifiers:

    Access and General Info:

    • First Year Published: 1998
    • Is Full Text Available: Yes
    • Is The Book Public: No
    • Access Status: Printdisabled

    Online Access

    Downloads Are Not Available:

    The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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      19The butterfly customer

      By

      Book's cover

      “The butterfly customer” Metadata:

      • Title: The butterfly customer
      • Authors:
      • Language: English
      • Number of Pages: Median: 264
      • Publisher: John Wiley & Sons
      • Publish Date:

      “The butterfly customer” Subjects and Themes:

      Edition Identifiers:

      First Setence:

      "The Butterfly Customer has absolutely no regard for the psycho-graphic or demographic profiles you have so carefully constructed."

      Access and General Info:

      • First Year Published: 1997
      • Is Full Text Available: Yes
      • Is The Book Public: No
      • Access Status: Printdisabled

      Online Access

      Downloads Are Not Available:

      The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.

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