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Fundamentals of Customer-Focused Management

Competing through Service

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The cover of “Fundamentals of Customer-Focused Management” - Open Library.

"Fundamentals of Customer-Focused Management" is published by Praeger Publishers in December 30, 2003, it has 240 pages and the language of the book is English.


“Fundamentals of Customer-Focused Management” Metadata:

  • Title: ➤  Fundamentals of Customer-Focused Management
  • Author:
  • Language: English
  • Number of Pages: 240
  • Publisher: Praeger Publishers
  • Publish Date:

“Fundamentals of Customer-Focused Management” Subjects and Themes:

Edition Specifications:

  • Format: Hardcover
  • Weight: 1.1 pounds
  • Dimensions: 9.3 x 6.3 x 0.9 inches

Edition Identifiers:

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Snippets and Summary:

Businesses fail when the fundamental question-what business are we in?-is either ignored or misunderstood.

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“Fundamentals of Customer-Focused Management - Ebook” Metadata:

  • Title: ➤  Fundamentals of Customer-Focused Management - Ebook