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AI-Generated Overview About “customer-services%2E”:
Books Results
Source: The Open Library
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1Course ILT
By Course Technology
“Course ILT” Metadata:
- Title: Course ILT
- Author: Course Technology
- Language: English
- Number of Pages: Median: 238
- Publisher: ➤ Crisp Pub Inc - Course Technology Ptr (Sd) - Crisp Learning - Course Technology
- Publish Date: ➤ 2000 - 2001 - 2002 - 2003 - 2004
“Course ILT” Subjects and Themes:
- Subjects: ➤ Telephone selling - Computer industry - Customer services - Management - Computer networks - Computer programs - Computer technical support - Organizational effectiveness - Sql (computer program language) - Netscape communicator (computer program) - Quicken (computer program) - Business writing - Business enterprises, finance - Telemarketing - Career development - Employees, rating of - Performance standards - Organizational behavior - Customer relations - Electronic data processing personnel, certification - Comportement organisationnel - Project management - Handbooks, manuals
Edition Identifiers:
- The Open Library ID: ➤ OL11012296M - OL7607082M - OL11012436M - OL11012712M - OL7607083M - OL7607084M - OL11012650M - OL11012291M - OL11012693M - OL7607026M - OL11012295M - OL7607036M - OL7607041M - OL11012158M - OL7607034M - OL11012700M - OL9820947M - OL7607033M - OL11012451M - OL11012648M - OL11012433M - OL11012294M - OL11012366M - OL7607088M - OL7606700M - OL11012666M - OL7606937M - OL11012717M - OL11012432M - OL7606921M - OL11012699M - OL7607040M - OL7607078M - OL7607031M - OL11012889M - OL11012665M - OL7607035M - OL11012651M - OL11012652M - OL7607027M - OL11012653M - OL11012647M - OL11012702M - OL7606936M - OL11012698M - OL7607044M - OL7607086M - OL7607032M - OL11012649M - OL7607080M - OL11012428M - OL7606941M - OL7607039M - OL7607079M - OL11012696M - OL7607077M - OL7607038M - OL7607085M - OL7607043M - OL11012429M - OL11012627M - OL7607081M
- Online Computer Library Center (OCLC) ID: ➤ 54386339 - 47775897 - 65202166 - 56127878 - 65202167 - 52771158 - 52229239 - 149519881 - 52776173 - 64549988 - 316331336 - 50849899 - 57071888 - 49056692 - 56437810 - 225612618 - 56127880 - 64550014 - 64549983 - 52233330 - 64549702 - 225326255
- All ISBNs: ➤ 9780619031824 - 9780619014186 - 0619161396 - 9780619074678 - 0619148772 - 9780619161149 - 9780619148218 - 9780619068059 - 0619054999 - 0619171022 - 0619148853 - 9780619148997 - 9780619161248 - 0619068299 - 9780619161200 - 0619160500 - 0619161140 - 0619074647 - 9780619148560 - 9780619148874 - 0619148586 - 0619161086 - 0619148608 - 0619148896 - 0619205830 - 0619031565 - 0619014180 - 9780619161330 - 0619148810 - 9780619161125 - 9780619068974 - 0619148837 - 0619161221 - 9780619068172 - 9780619161453 - 9780619148751 - 0619148217 - 0619148624 - 9780619161088 - 9780619148744 - 9780619148720 - 9780619148959 - 0619148748 - 9780619160524 - 061920589X - 0619148993 - 9780619148898 - 0619022906 - 0619161450 - 9780619148775 - 9780619161002 - 0619148195 - 0619068086 - 9780619205836 - 9780619068295 - 0619148233 - 9780619161187 - 9780619148850 - 0619161000 - 0619148934 - 9780619161378 - 9780619068202 - 9780619031787 - 9780619148812 - 0619068973 - 0619075341 - 9780619205898 - 9780619054991 - 9780619161392 - 9780619148911 - 061914856X - 9780619074647 - 0619148950 - 9780619068080 - 0619069333 - 9780619148195 - 9780619075347 - 9780619031565 - 9780619148607 - 061916137X - 0619074671 - 061917112X - 0619031824 - 0619160527 - 9780619171124 - 9780619148935 - 9780619161026 - 061916106X - 0619148527 - 0619161248 - 0619161043 - 9780619148522 - 9780619160500 - 0619031646 - 0619068175 - 0619148721 - 9780619148669 - 9780619148584 - 9780619161279 - 9780619148232 - 0619161124 - 9780619161064 - 9780619031640 - 0619068051 - 0619068205 - 0619161337 - 0619161272 - 0619148918 - 0619161027 - 0619161183 - 9780619161040 - 9780619161415 - 0619148756 - 9780619069339 - 0619148667 - 0619031786 - 9780619022907 - 9780619171025 - 061914887X - 0619161418 - 9780619161224 - 9780619148836 - 0619161205 - 9780619148621
Access and General Info:
- First Year Published: 2000
- Is Full Text Available: Yes
- Is The Book Public: No
- Access Status: Borrowable
Online Access
Downloads Are Not Available:
The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
Online Borrowing:
- Borrowing from Open Library: Borrowing link
- Borrowing from Archive.org: Borrowing link
Online Marketplaces
Find Course ILT at online marketplaces:
- Amazon: Audiable, Kindle and printed editions.
- Ebay: New & used books.
2Inside the Minds
By Aspatore Books
“Inside the Minds” Metadata:
- Title: Inside the Minds
- Author: Aspatore Books
- Language: English
- Number of Pages: Median: 158
- Publisher: Aspatore Books
- Publish Date: ➤ 2001 - 2002 - 2003 - 2004 - 2006
- Publish Location: [S.l.]
“Inside the Minds” Subjects and Themes:
- Subjects: ➤ Hospitality industry - Forcasting - Hotels - Accueil (Tourisme) - Orientation professionnelle - Performing arts - Finance - Universities and colleges - Administration - Higher Education - Aims and objectives - Boating industry - Management - Construction industry - Financial services industry - Forecasting - Services financiers - Prévision - Restaurants - Food service management - Services alimentaires - Gestion - Hotel management - Customer relations - Customer services - Antitrust law - Practice of law - Computer software industry
Edition Identifiers:
- The Open Library ID: ➤ OL22753527M - OL8884870M - OL9878727M - OL8825147M - OL8825168M - OL9503020M - OL8825178M - OL8825102M - OL8825149M - OL8825174M - OL8825098M - OL9830123M - OL8825181M - OL8825177M - OL8825184M - OL8825060M - OL8825186M - OL8884829M - OL8825183M - OL8825190M - OL9536247M - OL8825058M - OL8825146M - OL12322480M - OL12322393M - OL8825116M
- Online Computer Library Center (OCLC) ID: ➤ 85483504 - 57182868 - 149228996 - 60389217 - 76699589 - 57715611 - 54949238 - 57672834 - 253928582 - 57490735 - 55750276 - 50751521 - 56079727 - 149229009 - 57495541 - 56721708 - 55889559
- Library of Congress Control Number (LCCN): 2004113575 - 2004115246 - 2004113885 - 2006925201
- All ISBNs: ➤ 1587620626 - 1587621444 - 9781587624230 - 1587624230 - 1587623900 - 9781587624384 - 9781587620607 - 9781587621376 - 9781587624056 - 1587624079 - 1587622602 - 9781587623660 - 9781587623837 - 9781587624124 - 1587623668 - 1587621371 - 9781587622984 - 1587621789 - 9781587623776 - 9781587622618 - 9781587624070 - 9781587621789 - 1587624052 - 1587623838 - 158762298X - 9781587621406 - 1596222204 - 1587623773 - 9781587620621 - 1587620197 - 1587621363 - 9781587624148 - 1587622785 - 1587621401 - 9781596220645 - 1587624125 - 9781587622823 - 1596220643 - 1587622610 - 158762060X - 9781596222205 - 1587624389 - 1587622823 - 1587624141 - 9781587621369 - 9781587622786 - 9781587621444 - 9781587620195 - 9781587622601 - 9781587623905
First Setence:
"The concept of insurance is a simple one, yet difficult for many to comprehend."
"As a Certified Financial Planner Practitioner, I feel that my job is to help people balance what they need with what they want."
"Hundreds of thousands of Americans have built successful careers and a better quality of life as franchise owners."
"The demand for well-run IT organizations continues to increase."
"Organizations, like organisms, evolve in response to their environment; when the environment changes, adaptability becomes essential to survival."
"Antitrust laws exist to protect consumers, the people who are buying goods and services from companies in the free enterprise marketplace."
"The way I look at the environmental industry is pretty simple."
"Real estate resembles every other luxury marketplace: the high-end real estate agent must understand both the product and the buyer."
"To be competitive, and ultimately successful, within the hospitality industry, points of differentiation are critical."
"We have entered a new era where threats and vulnerabilities have a dramatic impact on the ability to survive in business today."
"Leading a financial services company."
"Plastic surgery is not a true art, but more of a craft."
"In this environment, you have to throw away your watch."
"The high net worth individuals and retirees we frequently work with are former business owners, retired executives or inheritors."
"Over the past several decades, individuals, companies, and corporations have developed a keen interest in maintaining and protecting America's environment and natural resources."
"The American Association of Museums defines a museum as a "an organized and permanent non-profit institution, essentially educational or aesthetic in purpose, which owns and utilizes tangible objects, cares for them and exhibits them to the public on some regular schedule.""
"Our company draws customers through our longevity of being in business and our group of highly skilled people who are interested in working on yachts."
"The software industry develops products that make the quality of people's lives easier in one way or another, either at home or at work."
"The music business is a business built around music and recording and performance artists."
"In many aspects, sports is an entertainment business."
"The antitrust laws are designed to protect the process of competition and to prohibit activities that interfere with that process."
"Imagine an infinite number of little plug-ins and an unseen hand that is continually in motion, keeping you plugged in as you move from place to place - this is the essence of mobile technology."
"When Thomas Green Clemson laid out his intentions for this University he saw us as a high seminary of learning."
Access and General Info:
- First Year Published: 2001
- Is Full Text Available: Yes
- Is The Book Public: No
- Access Status: Borrowable
Online Access
Downloads Are Not Available:
The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
Online Borrowing:
- Borrowing from Open Library: Borrowing link
- Borrowing from Archive.org: Borrowing link
Online Marketplaces
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- Ebay: New & used books.
3NRAEF ManageFirst
By NRA National Restaurant Assoc. Educational Foundation
“NRAEF ManageFirst” Metadata:
- Title: NRAEF ManageFirst
- Author: ➤ NRA National Restaurant Assoc. Educational Foundation
- Language: English
- Number of Pages: Median: 176
- Publisher: ➤ Pearson/Prentice Hall - Pearson Prentice Hall - Prentice Hall
- Publish Date: 2006
“NRAEF ManageFirst” Subjects and Themes:
- Subjects: ➤ Accounting - Services alimentaires - Managerial accounting - Food service - Restaurants - Comptabilite de gestion - Comptabilite - Food service management - Menus - Restaurants, marketing - Hospitality industry - Restaurant management - Personnel management - Entrepreneurship - Business ethics - Inventory control - Cost control - Customer services - Management - Marketing
Edition Identifiers:
- The Open Library ID: ➤ OL7337168M - OL9294620M - OL7339968M - OL7337169M - OL7339965M - OL9294621M - OL7337171M - OL9291824M - OL9291826M - OL9294391M - OL9294390M - OL7339735M - OL9291825M - OL7337170M - OL9294252M - OL9294622M - OL7339967M - OL7339597M - OL7339736M - OL7339966M - OL9291823M - OL9294623M
- Online Computer Library Center (OCLC) ID: ➤ 153580351 - 153580363 - 76264035 - 64559199 - 66901294 - 70139558 - 71776099 - 66901454 - 70139557 - 162143653
- Library of Congress Control Number (LCCN): 2006296431 - 2006296303 - 2006281216
- All ISBNs: ➤ 0132331624 - 0132414678 - 0132283417 - 013241466X - 013158913X - 9780131589056 - 9780131589131 - 9780131589124 - 9780132283410 - 9780132414678 - 9780131589063 - 0131589121 - 0132414651 - 9780132414661 - 9780132414609 - 0132331616 - 0131589067 - 9780132331616 - 0131589059 - 9780132414654 - 9780132331623 - 0132414600
Access and General Info:
- First Year Published: 2006
- Is Full Text Available: Yes
- Is The Book Public: No
- Access Status: Borrowable
Online Access
Downloads Are Not Available:
The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
Online Borrowing:
- Borrowing from Open Library: Borrowing link
- Borrowing from Archive.org: Borrowing link
Online Marketplaces
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4Services marketing
By Valarie A. Zeithaml and Mary Jo Bitner
“Services marketing” Metadata:
- Title: Services marketing
- Authors: Valarie A. ZeithamlMary Jo Bitner
- Language: English
- Number of Pages: Median: 668
- Publisher: ➤ McGraw Hill Higher Education - McGraw-Hill - McGraw-Hill Education - Irwin McGraw-Hill - McGraw-Hill/Irwin - McGraw Hill Education (India) Private Limited - McGraw Hill
- Publish Date: ➤ 1996 - 2000 - 2002 - 2003 - 2009 - 2013 - 2017
- Publish Location: ➤ Boston - New York - Boston, MA - London - Chennai, India
“Services marketing” Subjects and Themes:
- Subjects: ➤ Marketing - Service industries - Customer services - Dienstleistung - Ellipses-Marketing - Industrias de servicios - Mercadotecnia - Relaciones con los clientes - Services (Industrie) - Service à la clientèle - Dienstensector - Klantgerichtheid - Relation avec la clientèle - Industrie de service
Edition Identifiers:
- The Open Library ID: ➤ OL9333844M - OL27981193M - OL20633184M - OL22081024M - OL40207943M - OL807710M - OL16474806M
- Online Computer Library Center (OCLC) ID: 971046211 - 49320577
- Library of Congress Control Number (LCCN): 2002025544 - 95044395 - 2008003660
- All ISBNs: ➤ 9780073380933 - 0078112109 - 9780071199148 - 9780071169943 - 0070782504 - 0071169946 - 9780078112102 - 9781259026812 - 1259026817 - 0071199144 - 0073380938 - 9780070782501
Access and General Info:
- First Year Published: 1996
- Is Full Text Available: Yes
- Is The Book Public: No
- Access Status: Borrowable
Online Access
Downloads Are Not Available:
The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
Online Borrowing:
- Borrowing from Open Library: Borrowing link
- Borrowing from Archive.org: Borrowing link
Online Marketplaces
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- Amazon: Audiable, Kindle and printed editions.
- Ebay: New & used books.
5The Innovator's Solution
Creating and Sustaining Successful Growth
By Clayton M. Christensen
“The Innovator's Solution” Metadata:
- Title: The Innovator's Solution
- Author: Clayton M. Christensen
- Language: English
- Number of Pages: Median: 288
- Publisher: Harvard Business School Press
- Publish Date: 2003
“The Innovator's Solution” Subjects and Themes:
- Subjects: Creative ability in business - Customer services - Industrial management - Success in business
Edition Identifiers:
- The Open Library ID: OL8754226M
- All ISBNs: 9781578518524 - 1578518520
First Setence:
"This is a book about how to create new growth in business."
Author's Alternative Names:
"Clayton M Christensen"Access and General Info:
- First Year Published: 2003
- Is Full Text Available: Yes
- Is The Book Public: No
- Access Status: Borrowable
Online Access
Downloads Are Not Available:
The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
Online Borrowing:
- Borrowing from Open Library: Borrowing link
- Borrowing from Archive.org: Borrowing link
Online Marketplaces
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- Amazon: Audiable, Kindle and printed editions.
- Ebay: New & used books.
6Principles of customer relationship management
By Roger J. Baran, Roger J. Baran, Robert Galka and Daniel P. Strunk
“Principles of customer relationship management” Metadata:
- Title: ➤ Principles of customer relationship management
- Authors: Roger J. BaranRoger J. BaranRobert GalkaDaniel P. Strunk
- Language: English
- Number of Pages: Median: 520
- Publisher: ➤ Thomson/South-Western - South-Western College Pub
- Publish Date: 2007 - 2008
- Publish Location: Mason, Ohio
“Principles of customer relationship management” Subjects and Themes:
- Subjects: ➤ Customer services - Business & Economics - Business / Economics / Finance - Business/Economics - Marketing - General - Business & Economics / Marketing / General - Customer Service - Customer relations - Management - Relationship marketing - Textbooks
Edition Identifiers:
- The Open Library ID: OL23531173M - OL10484999M
- Online Computer Library Center (OCLC) ID: 126862776
- Library of Congress Control Number (LCCN): 2006908267
- All ISBNs: 0324322380 - 9780324322385
Access and General Info:
- First Year Published: 2007
- Is Full Text Available: Yes
- Is The Book Public: No
- Access Status: Borrowable
Online Access
Downloads Are Not Available:
The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
Online Borrowing:
- Borrowing from Open Library: Borrowing link
- Borrowing from Archive.org: Borrowing link
Online Marketplaces
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- Amazon: Audiable, Kindle and printed editions.
- Ebay: New & used books.
7CIM Study Text
By Chartered Institute of Marketing
“CIM Study Text” Metadata:
- Title: CIM Study Text
- Author: ➤ Chartered Institute of Marketing
- Language: English
- Number of Pages: Median: 339
- Publisher: ➤ B.P.P.Publishing - BPP Publishing Ltd - Bpp Publishing
- Publish Date: 1993 - 1997 - 1998 - 1999
“CIM Study Text” Subjects and Themes:
- Subjects: ➤ Marketing - Study guides - Management - Examinations - Customer services - Service à la clientèle
Edition Identifiers:
- The Open Library ID: ➤ OL10817098M - OL10817079M - OL10817041M - OL10817081M - OL7980926M - OL10817097M - OL10817093M - OL10817096M - OL10817083M - OL10817084M - OL10817095M - OL10817088M - OL10817089M - OL10817110M - OL10817087M - OL10817086M - OL10817092M - OL22449296M - OL10817082M - OL10817085M - OL10817080M
- Online Computer Library Center (OCLC) ID: ➤ 60156730 - 60156744 - 42685997 - 439693447 - 228377835 - 60156747
- All ISBNs: ➤ 0751740551 - 9780751740882 - 0751740683 - 9780751740554 - 0751740020 - 0751740705 - 0751740624 - 0751740713 - 9780751740578 - 9780751740547 - 9780751740707 - 0751740888 - 075174073X - 0751740586 - 9780751740523 - 9780751740028 - 9780751740738 - 0751740578 - 0751740608 - 9780751740530 - 0751740535 - 9780751740660 - 9780751740684 - 9780751740653 - 0751740667 - 0751740659 - 9780751740615 - 9780751740592 - 075174056X - 9780751740561 - 9780751740691 - 0751740543 - 9780751740585 - 0751740594 - 9780751740714 - 9780751740608 - 9780751740622 - 0751740616 - 0751740691 - 0751740527
Access and General Info:
- First Year Published: 1993
- Is Full Text Available: Yes
- Is The Book Public: No
- Access Status: Borrowable
Online Access
Downloads Are Not Available:
The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
Online Borrowing:
- Borrowing from Open Library: Borrowing link
- Borrowing from Archive.org: Borrowing link
Online Marketplaces
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- Amazon: Audiable, Kindle and printed editions.
- Ebay: New & used books.
8Quick Skills
By Career Solutions Training Group
“Quick Skills” Metadata:
- Title: Quick Skills
- Author: ➤ Career Solutions Training Group
- Language: English
- Number of Pages: Median: 96
- Publisher: South-Western Educational Pub
- Publish Date: 1999 - 2000
“Quick Skills” Subjects and Themes:
- Subjects: ➤ Customer services - Handbooks, manuals - Reading comprehension - Content area reading - Business writing - Diversity in the workplace - Intercultural communication - Interpersonal communication - Conflict (Psychology) - Conflict management - Assertiveness (Psychology) - Negotiation - Self-esteem - Attitude (Psychology) - Attitude - Estime de soi - Attitude (Psychologie) - Business & economics - Careers
Edition Identifiers:
- The Open Library ID: ➤ OL7788254M - OL7788290M - OL7788291M - OL7788294M - OL7788251M - OL7788292M - OL7788293M - OL7788255M - OL7788252M - OL7788253M - OL7788295M - OL7788250M
- Online Computer Library Center (OCLC) ID: ➤ 48542029 - 47015940 - 46738223 - 46436344 - 45346585 - 45341472 - 45342162 - 47735243 - 45341357 - 45341674 - 45258613 - 45546165
- All ISBNs: ➤ 0538690143 - 053869842X - 9780538690249 - 9780538690140 - 9780538690263 - 0538698306 - 9780538698368 - 0538690208 - 9780538690164 - 053869016X - 0538698330 - 0538690240 - 9780538698429 - 053869839X - 9780538698450 - 0538698365 - 9780538698337 - 0538698454 - 0538690186 - 9780538690188 - 9780538698399 - 9780538690201 - 9780538698306 - 0538690267
Access and General Info:
- First Year Published: 1999
- Is Full Text Available: Yes
- Is The Book Public: No
- Access Status: Borrowable
Online Access
Downloads Are Not Available:
The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
Online Borrowing:
- Borrowing from Open Library: Borrowing link
- Borrowing from Archive.org: Borrowing link
Online Marketplaces
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9Services marketing
By Valarie A Zeithaml, Valarie Zeithaml, Mary Jo Bitner and Dwayne D. Gremler
“Services marketing” Metadata:
- Title: Services marketing
- Authors: Valarie A ZeithamlValarie ZeithamlMary Jo BitnerDwayne D. Gremler
- Language: English
- Number of Pages: Median: 678
- Publisher: ➤ Irwin/McGraw-Hill - McGraw-Hill/Irwin
- Publish Date: 1999 - 2000 - 2005 - 2006
- Publish Location: Boston
“Services marketing” Subjects and Themes:
- Subjects: ➤ Marketing - Service industries - Customer services - Dienstensector - Service a la clientele - Dienstleistung - Relations avec la clientele - Services - Services (Industrie) - Service industries, management - Marketing, management - Klantgerichtheid
Edition Identifiers:
- The Open Library ID: ➤ OL9257560M - OL7302883M - OL9260773M - OL7306100M - OL16976114M - OL17193819M
- Online Computer Library Center (OCLC) ID: 57243158
- Library of Congress Control Number (LCCN): 2004065642 - 99029464
- All ISBNs: 0072312211 - 9780072961942 - 9780072312218 - 0072961945
Access and General Info:
- First Year Published: 1999
- Is Full Text Available: Yes
- Is The Book Public: No
- Access Status: Borrowable
Online Access
Downloads Are Not Available:
The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
Online Borrowing:
- Borrowing from Open Library: Borrowing link
- Borrowing from Archive.org: Borrowing link
Online Marketplaces
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- Amazon: Audiable, Kindle and printed editions.
- Ebay: New & used books.
10Microsoft sourcebook for the help desk
By Microsoft Press
“Microsoft sourcebook for the help desk” Metadata:
- Title: ➤ Microsoft sourcebook for the help desk
- Author: Microsoft Press
- Language: English
- Number of Pages: Median: 384
- Publisher: Microsoft Pr - Microsoft Press
- Publish Date: 1995
- Publish Location: Redmond, Wash
“Microsoft sourcebook for the help desk” Subjects and Themes:
- Subjects: ➤ Customer services - Management - Information technology - Computer Software Packages - Systems management - Management Information Systems - Computer Center Management - Computers - General Information - Reference
Edition Identifiers:
- The Open Library ID: OL21932098M - OL1277502M - OL8577161M
- Library of Congress Control Number (LCCN): 95009207
- All ISBNs: 1556159277 - 9781556159275
Author's Alternative Names:
"The Microsoft The Microsoft Dynamics AX Team", "Corporation Microsoft", "M/S MICROSOFT PRES", "Microsoft Translator", "MOAC (Microsoft Official Academic Course)", "MOAC (Microsoft Academic Curriculum) ", "Microsoft Languages Library", "Microsoft Press.", "The Microsoft Windows Team", "Microsoft Corporatio", "Microsoft Corporation and Kay", "Microsoft Corporation Sta.", "Microsoft Training Certification", "Michael Howard Microsoft Press", "Microsoft Staff", "Microsoft corporation.", "Microsoft Art Collection", "Microsoft Official Academic Course Staff", "Steve McConnell Microsoft Press", "Microsoft Windows Team", "Microsoft Corp", "Microsoft works Clip Art.", "The Microsoft Group Policy Team", "Microsoft translator", "MICROSOFT", "The Microsoft VirtualizationTeam", "Microsoft Corporation.", "Microsoft Limited.", "Microsoft Press Catapult", "Microsoft Paint 3d", "Microsoft", "MICROSOFT OFFICE", "MOAC (Microsoft Official Academic Course) Staff", "Microsoft Press Interactive", "MICROSOFT CORP", "MICROSOFT LEARNING", "Microsoft Consulting Services", "Microsoft Product Support Services Staff", "Microsoft SharePoint Teams", "Microsoft corporation", "Microsoft Studios Staff", "Microsoft Learning", "The Microsoft IIS Team", "Microsoft Official Academic Course,", "Oxford-Microsoft Symposium (1999 St. Catherine's College)", "Microsoft Corp.", "Perspection Microsoft Press", "Microsoft Office Team", "Microsoft Studios", "Microsoft Official Course", "MIcrosoft", "microsoft", "Microsoft staff", "Microsoft Site Builder Network", "MICROSOFT CORPORATION", "Microsoft.", "Microsoft Press Active Education", "Microsoft MVPs and Partners", "Microsoft System Center Team", "Microsoft Clip Microsoft Clip Art", "M/S Microsoft Press", "MICROSOFT.", "Microsoft Corporation", "Microsoft (Empresa comercial)", "Microsoft Corporation Staff", "Microsoft Official Microsoft Official Academic Course", "The Microsoft Windows Server Team", "Rsi- Microsoft Press", "Microsoft Official Academic Course",Access and General Info:
- First Year Published: 1995
- Is Full Text Available: Yes
- Is The Book Public: No
- Access Status: Borrowable
Online Access
Downloads Are Not Available:
The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
Online Borrowing:
- Borrowing from Open Library: Borrowing link
- Borrowing from Archive.org: Borrowing link
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11Inside the Magic Kingdom
By Thomas K. Connellan
“Inside the Magic Kingdom” Metadata:
- Title: Inside the Magic Kingdom
- Author: Thomas K. Connellan
- Language: English
- Number of Pages: Median: 195
- Publisher: Bard Press
- Publish Date: 2008
- Publish Location: Austin, Tex
“Inside the Magic Kingdom” Subjects and Themes:
- Subjects: Management - Customer services - Amusement parks - Walt Disney Company - Business
- Places: Florida - Orlando
Edition Identifiers:
- The Open Library ID: OL24445483M
- Online Computer Library Center (OCLC) ID: 631290448 - 36292798
- Library of Congress Control Number (LCCN): 97000780
- All ISBNs: 1885167237 - 9781885167231
Access and General Info:
- First Year Published: 2008
- Is Full Text Available: Yes
- Is The Book Public: No
- Access Status: Borrowable
Online Access
Downloads Are Not Available:
The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
Online Borrowing:
- Borrowing from Open Library: Borrowing link
- Borrowing from Archive.org: Borrowing link
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12Customer Service in Tourism and Hospitality
By Simon Hudson and Louise Hudson
“Customer Service in Tourism and Hospitality” Metadata:
- Title: ➤ Customer Service in Tourism and Hospitality
- Authors: Simon HudsonLouise Hudson
- Language: English
- Number of Pages: Median: 329
- Publisher: ➤ Goodfellow Publishers - Goodfellow Publishers Lim - Goodfellow Publishers, Limited
- Publish Date: 2012 - 2013 - 2017 - 2022
- Publish Location: Oxford
“Customer Service in Tourism and Hospitality” Subjects and Themes:
- Subjects: ➤ Hospitality industry - Tourism - Customer services - BUSINESS & ECONOMICS - Small Business - Hospitality, travel & tourism - Customer relations - Business & economics -> business -> industries - Business & economics -> marketing -> customer relationship management
Edition Identifiers:
- The Open Library ID: ➤ OL35585160M - OL29354079M - OL27283401M - OL29139496M - OL29354078M - OL37059618M - OL35585159M - OL35585158M - OL29354077M
- Online Computer Library Center (OCLC) ID: 823577477
- All ISBNs: ➤ 1911396463 - 1915097142 - 9781908999351 - 9781908999344 - 1915097134 - 9781911396468 - 9781915097149 - 9781908999337 - 9781911396475 - 9781915097156 - 9781915097132 - 1911396455 - 1915097150 - 9781911396451 - 1911396471 - 1908999330 - 1908999357 - 1908999349
Access and General Info:
- First Year Published: 2012
- Is Full Text Available: Yes
- Is The Book Public: No
- Access Status: Borrowable
Online Access
Downloads Are Not Available:
The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
Online Borrowing:
- Borrowing from Open Library: Borrowing link
- Borrowing from Archive.org: Borrowing link
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13Tax administration
By United States. General Accounting Office
“Tax administration” Metadata:
- Title: Tax administration
- Author: ➤ United States. General Accounting Office
- Language: English
- Number of Pages: Median: 31
- Publisher: ➤ United States General Accounting Office - The Office [distributor - The Office - U.S. General Accounting Office [distributor - U.S. General Accounting Office - GAO - The Office, distributor
- Publish Date: ➤ 1986 - 1987 - 1988 - 1989 - 1990 - 1991 - 1992 - 1993 - 1994 - 1995 - 1996 - 1997 - 1998 - 1999 - 2000 - 2001 - 2002 - 2003
- Publish Location: ➤ Washington D.C - Gaithersburg, MD (P.O. Box 6015, Gaithersburg 20877) - [Gaithersburg, Md.] (P.O. Box 6015, Gaithersburg 20884-6015) - Gaithersburg, MD (P.O. Box 6015, Gaithersburg 20884-6015) - Gaithersburg, MD (P.O. Box 6015, Gaithersburg 20844-6015) - [Washington, D.C.] - [Gaithersburg, MD (P.O. Box 6015, Gaithersburg 20884-6015) - Gaithersburg, Md. (P.O. Box 6015, Gaithersburg 20877) - Washington, D.C - Washington, D.C. (700 4th St., N.W., Washington 20548) - Washington, D.C. (P.O. Box 37050 Washington 20013) - Washington, D.C. (P.O. Box 37050, Washington 20013) - [Gaithersburg, MD (P.O. Box 6015, Gaithersburg 20877)] - Washington, D.C. (P.O. Box 37050, Washington, D.C. 20013)
“Tax administration” Subjects and Themes:
- Subjects: ➤ Abstracts - Abuse of rights - Accounting - Administrative agencies - Alcohol - Aliens - Appropriations and expenditures - Attitudes - Auditing - Automation - Automobiles - Bonds - Boycotts - Business enterprises - Compliance auditing - Corporations - Correality and solidarity - Corrupt practices - Cost effectiveness - Criminal investigation - Customer services - Data processing - Earned income tax credit - Electronic data interchange - Employee attitude surveys - Employees - Enterprise zones - Evaluation - Excise tax - Farm income - Farmers - Finance - Flat-rate income tax - Foreign Corporations - Foreign Investments - Foreign income - Forms - Fraud - Fraud investigation - Government policy - Government publications - Grants-in-aid - Husband and wife - Illegal aliens - Income tax - Information services - Intergovernmental tax relations - Internal revenue law - International business enterprises - Interpretation and construction - Joint returns - Law and legislation - Management - Married people - Money laundering investigation - Nonprofit organizations - Officials and employees - Older people - Original issue discount (Bonds) - Payroll tax - Personnel management - Poor - Preferred stocks - Prevention - Public contracts - Records and correspondence - Reorganization - Research - Rules and practice - Sales tax - Self-employed - Service industries workers - Services for - Single people - Small business - Sole proprietorship - Spendings tax - States - Statistics - Tax administration - Tax administration and procedure - Tax administration and procedures - Tax auditing - Tax collection - Tax consultants - Tax credits - Tax deductions - Tax evasion - Tax exemption - Tax incentives - Tax penalties - Tax protests and appeals - Tax refunds - Tax remission - Tax returns - Tax shelters - Taxation - Taxpayer Assistance Program - Taxpayer compliance - Technological innovations - Telephone in business - Telephone systems - Training of - Undercover operations - United States - United States. Internal Revenue Service - United States. Internal Revenue Service. Criminal Investigation Division - United States. Internal Revenue Service. Small Business/Self-Employed Division. Taxpayer Education & Communication - United States. Internal Revenue Services - United States. Office of Management and Budget - Value-added tax - Wages - Waste in government spending - Withholding tax
- Places: New York - New York (State) - Southern United States - United States
Edition Identifiers:
- The Open Library ID: ➤ OL14665414M - OL15296351M - OL3286987M - OL17114508M - OL17659959M - OL17659704M - OL17676534M - OL312068M - OL14508045M - OL444883M - OL14689194M - OL14689847M - OL14689066M - OL17661697M - OL17676084M - OL14507996M - OL17835127M - OL14499406M - OL17675566M - OL485246M - OL17593034M - OL17597417M - OL14499563M - OL14690421M - OL615825M - OL17660124M - OL14685123M - OL459482M - OL17788184M - OL14665411M - OL17680017M - OL1223343M - OL14689193M - OL3287039M - OL452568M - OL17793556M - OL17816225M - OL17701872M - OL17564774M - OL17676803M - OL17584156M - OL17786417M - OL14681422M - OL17697916M - OL14682123M - OL15297573M - OL14680471M - OL452104M - OL122549M - OL17659931M - OL17682892M - OL15562392M - OL15425357M - OL15294625M - OL17683241M - OL17676533M - OL6832185M - OL17660333M - OL15538811M - OL17788632M - OL17584138M - OL410143M - OL17700533M - OL17678042M - OL17683239M - OL15362558M - OL17683331M - OL6832181M - OL16998962M - OL3625542M - OL68410M - OL6832176M - OL15360230M - OL3727242M - OL17788187M - OL14683397M - OL714812M - OL14499425M - OL15552552M - OL17661696M - OL17675542M - OL17816227M - OL17790228M - OL17676807M - OL17788647M - OL15425347M - OL3749041M - OL16980088M - OL17704469M - OL14665416M - OL17002499M - OL17788188M - OL3650937M - OL17816213M - OL15294727M - OL15425404M - OL17675579M - OL17592550M - OL17788630M - OL772060M - OL17683330M - OL3727042M - OL3727351M - OL17838067M - OL17838423M - OL17676076M - OL3346181M - OL15363253M - OL16381768M - OL17786201M - OL17675552M - OL3650943M - OL14683405M - OL17700026M - OL17816222M - OL14695032M - OL14681203M - OL17672707M - OL17697890M - OL17792947M - OL16998434M - OL17806686M - OL17837496M - OL459249M - OL6833633M - OL17816215M - OL3749038M - OL1207106M - OL17594486M - OL17677743M - OL17700324M - OL17686957M - OL4016831M - OL14680739M - OL15294266M - OL17683307M - OL17701618M - OL17717509M - OL17703038M - OL15407520M - OL17679103M - OL3286986M - OL17730677M - OL17793557M - OL17746619M - OL14697777M - OL6832656M - OL105216M - OL17697915M - OL3771448M - OL928194M
- Online Computer Library Center (OCLC) ID: ➤ 41063098 - 43794028 - 36797310 - 45426102 - 38234334 - 35238686 - 28864055 - 37604200 - 35285541 - 36906295 - 32519855 - 40070043 - 42407562 - 37394374 - 37375295 - 31325816 - 37437098 - 15517441 - 29839182 - 37386668 - 43905791 - 43905732 - 32584698 - 43522253 - 30872238 - 32495815 - 40939515 - 39373189 - 33349143 - 32584706 - 37925078 - 29616038 - 32584711 - 51157583 - 43622896 - 42709707 - 32584727 - 40696989 - 39226888 - 28856514 - 35231376 - 28856273 - 28208340 - 42381578 - 13849373 - 39318538 - 37364217 - 32495772
- Library of Congress Control Number (LCCN): ➤ 99222151 - 2002495022 - 97222457 - 94223086 - 2002495012 - 98176873 - 99167292 - 97171788 - 99489616 - 97100049 - 2003628786 - 2003431326 - 98214123 - 2001387798 - 2003628785 - 2003505732 - 98167482 - 00325907 - 00325901 - 96213213 - 95227829 - 2004356017 - 98157606 - 2003431321 - 2002410731 - 2003628895 - 98177209 - 2003373542 - 94202071 - 98166844 - 00325911 - 00328216 - 2003373113 - 00326599 - 98111690 - 2003373696
Author's Alternative Names:
"General Accountability Office (U.S.)", "U S. General Accounting Office", "General Accounting Office (U.S.)", "U.S. General Accounting Office.", "United States. General Accounting Office.", "United States. General of Accounting Office.", "United States General Accounting Office ", "United States General Accounting Office.", "U.S. General Accounting Office", "United States. General Accounting OFfice." and "General Accounting Office.",Access and General Info:
- First Year Published: 1986
- Is Full Text Available: No
- Is The Book Public: No
- Access Status: No_ebook
Online Access
Downloads Are Not Available:
The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
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14The Innovator's Dilemma
By Clayton M. Christensen, L J Ganser and Don Leslie
“The Innovator's Dilemma” Metadata:
- Title: The Innovator's Dilemma
- Authors: Clayton M. ChristensenL J GanserDon Leslie
- Languages: jpn - English
- Number of Pages: Median: 286
- Publisher: ➤ HighBridge Audio - Highbridge Audio and Blackstone Publishing - Harvard Business School Press - Highbridge Audio - HarperBusiness Essentials - Collins - Harvard Business Review Press - Collins Business Essentials - HarperBusiness, [Orginally by Harvard Business School Press, 1997] - HarperBusiness - FrancoAngeli
- Publish Date: ➤ 1997 - 2000 - 2001 - 2003 - 2006 - 2011 - 2013 - 2016 - 2017 - 2021 - 2024
- Publish Location: ➤ New York - Boston, Mass - New York, NY
“The Innovator's Dilemma” Subjects and Themes:
- Subjects: ➤ Industrial management - Disruptive technologies - Success in business - Customer services - innovation - Service à la clientèle - Succès dans les affaires - Creative ability in business - Gestion d'entreprise - Créativité dans les affaires - Creative ability - Success - Erfolgsanalyse - Innovations technologiques - Gestion industrielle - Management - Unternehmen - Affaires - BUSINESS & ECONOMICS / Decision-Making & Problem Solving - BUSINESS & ECONOMICS / Leadership - BUSINESS & ECONOMICS / Strategic Planning - BUSINESS & ECONOMICS - Decision-Making & Problem Solving - Leadership - Strategic Planning - Business economics - Produktutveckling - Framgångsrikt företagande - Kreativitet i arbetslivet - Kundorientering - Hd53 .c49 1997 - 658 - Hd53 .c49 2016 - Commerce - Organization & administration - Methods - Customer Satisfaction
Edition Identifiers:
- The Open Library ID: ➤ OL59116258M - OL33899797M - OL27581964M - OL27191008M - OL22255184M - OL32296026M - OL32598259M - OL35269611M - OL26797622M - OL26432023M - OL8663878M - OL3582509M - OL3971257M - OL9831612M - OL23073233M - OL7277716M - OL9232424M - OL973965M - OL21170033M - OL25262234M
- Online Computer Library Center (OCLC) ID: ➤ 826444565 - 34320559 - 49589603 - 670475939 - 50424996 - 45070659 - 911172216 - 44856357 - 54604174 - 62323583 - 52889222 - 223034093
- Library of Congress Control Number (LCCN): 2001278749 - 2002279402 - 96010894 - 2013020203 - 2002027518
- All ISBNs: ➤ 9784798100234 - 9780060521998 - 1665143568 - 0060521996 - 142219602X - 9781565114159 - 9781633691780 - 1565114159 - 9780066620695 - 978-8835161189 - 0875845851 - 9781665143561 - 8835161185 - 9788835161189 - 9781565113930 - 0062060244 - 1633691780 - 1665171537 - 1565113934 - 9781665171533 - 9780875845852 - 4798100234 - 9781422196021 - 9781665171540 - 9780062060242 - 1681686902 - 1665171545 - 9781681686905 - 0066620694
First Setence:
"WHEN I BEGAN my search for an answer to the puzzle of why the best firms can fail, a friend offered some sage advice."
Author's Alternative Names:
"Clayton M Christensen"Access and General Info:
- First Year Published: 1997
- Is Full Text Available: Yes
- Is The Book Public: No
- Access Status: Printdisabled
Online Access
Downloads Are Not Available:
The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
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15U.S. Postal Service
By United States. General Accounting Office
“U.S. Postal Service” Metadata:
- Title: U.S. Postal Service
- Author: ➤ United States. General Accounting Office
- Language: English
- Number of Pages: Median: 48
- Publisher: ➤ The Office, distributor - The Office [distributor - The Office - GAO
- Publish Date: ➤ 1987 - 1992 - 1994 - 1995 - 1996 - 1997 - 1998 - 1999 - 2000 - 2001 - 2002 - 2003
- Publish Location: ➤ Gaithersburg, MD (P.O. Box 6015, Gaithersburg 20844-6015) - Washington, D.C. (P.O. Box 37050, Washington 20013) - Washington, D.C. (P.O. Box 37050, Washington, D.C. 20013) - [Washington, D.C.] - Gaithersburg, MD (P.O. Box 6015, Gaithersburg 20884-6015) - [Gaithersburg, MD (P.O. Box 6015, Gaithersburg 20884-6015) - Washington, D.C - Gaithersburg, MD (P.O. Box 6015, Gaithersburg 20877)
“U.S. Postal Service” Subjects and Themes:
- Subjects: ➤ Accounting - Address correction service - Aguirre International - Anthrax - Appropriations and expenditures - Auditing - Automation - Biological decontamination - Bioterrorism - Competition - Consumer satisfaction - Corporate governance - Costs - Criminal investigation - Customer services - Disclosure of information - Diversity in the workplace - Electronic commerce - Employee screening - Employee-management relations in government - Employees - Employment - Evaluation - Express service - Finance - Foreign mail - Fraud - Government policy - Government purchasing of real property - Industrial relations - International Competition - International cooperation - Land use - Law and legislation - Letter mail handling - Mail surveys - Management - Minorities - Officials and employees - Parcel post - Personnel management - Planning - Post office stations and branches - Postal rates - Postal service - Postmasters - Prevention - Privacy - Privatization - Procurement - Promotions - Rates - Reform - Reorganization - Research - Right of Privacy - Rules and practice - Salaries - Statistics - Telecommunication policy - Third-class matter - United States - United States Postal Service - United States Postal Service. Postal Inspection Service - United States Postal Servicen - United States Postal Services - United States. Postal Service - Women - Work sharing
- Places: ➤ Antelope Valley - California - Chicago - Illinois - Lancaster - United States - etc Salaries
Edition Identifiers:
- The Open Library ID: ➤ OL17132583M - OL17450939M - OL18115640M - OL18348172M - OL449604M - OL14680794M - OL17121471M - OL3746433M - OL17584132M - OL15406166M - OL22305234M - OL18138952M - OL114293M - OL17593036M - OL17129795M - OL18077482M - OL17128627M - OL18355218M - OL15364136M - OL18078248M - OL22274476M - OL18055047M - OL18054491M - OL17119259M - OL17117455M - OL15543780M - OL17459646M - OL17583357M - OL22383635M - OL22378482M - OL17584137M - OL18114620M - OL18135346M - OL436069M - OL18088236M - OL18348170M - OL17046547M - OL22241858M - OL22288370M - OL15425351M - OL22424965M - OL15551182M - OL22249370M - OL16014711M - OL3704828M - OL15361265M - OL14694946M - OL15554941M - OL18139044M - OL17816041M - OL17739758M - OL17702976M - OL15401781M - OL17592268M - OL18355224M - OL22287245M - OL14512391M - OL18338020M - OL22287744M - OL18481325M - OL18347356M - OL6832102M - OL308968M - OL122518M - OL17573936M - OL17838149M - OL22397114M - OL22376621M - OL3998076M - OL15562385M - OL18140116M - OL851435M - OL17113695M - OL15540930M - OL17123410M - OL17105345M - OL18075495M - OL18121974M - OL18346809M - OL15490173M - OL15507366M - OL17543225M - OL15549848M - OL17578309M - OL550453M - OL15407518M - OL22385303M - OL17134376M - OL17125957M - OL17134393M - OL22268542M - OL15492174M - OL18053507M - OL17676362M - OL17595315M - OL18162084M - OL6833853M - OL15503136M - OL17786387M - OL18137135M - OL18296072M - OL15569123M - OL16980079M - OL22401786M - OL17114371M - OL3764463M - OL18120866M - OL22416852M - OL17118819M - OL3764748M - OL1464704M - OL18123615M - OL18133210M - OL17698327M - OL15448531M - OL22390177M - OL18116265M - OL22397288M - OL17114511M - OL22285574M - OL18132361M - OL15486479M - OL18347460M - OL14667805M - OL17518309M - OL17461970M - OL22387331M - OL18096850M - OL101840M - OL17106347M - OL17122479M - OL17579145M - OL18135783M - OL3746055M
- Online Computer Library Center (OCLC) ID: ➤ 40441295 - 37347176 - 39080640 - 42381516 - 43734444 - 41077002 - 48805226 - 32584717 - 49674191 - 51238629 - 36906279 - 43905683 - 32034420 - 39964242 - 41931151 - 31414971 - 35231641 - 33830264 - 42373417 - 39010795 - 43499364 - 44432393 - 38308981 - 45070772 - 37811506 - 33979268 - 52230090 - 39230536 - 40781304 - 38588926 - 32442949 - 42380021
- Library of Congress Control Number (LCCN): ➤ 2003426050 - 99235836 - 95131632 - 00328624 - 2003479861 - 93123722 - 2003479281 - 99216977 - 2001344467 - 99489571 - 96131660 - 00325813 - 2003273159 - 98145280 - 98163656 - 97218505 - 2003426904
Author's Alternative Names:
"United States General Accounting Office.", "General Accounting Office.", "United States General Accounting Office ", "United States. General Accounting OFfice.", "U.S. General Accounting Office.", "U S. General Accounting Office", "United States. General of Accounting Office.", "U.S. General Accounting Office", "United States. General Accounting Office.", "General Accounting Office (U.S.)" and "General Accountability Office (U.S.)",Access and General Info:
- First Year Published: 1987
- Is Full Text Available: No
- Is The Book Public: No
- Access Status: No_ebook
Online Access
Downloads Are Not Available:
The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
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16Supply chain management
strategy, planning, and operation
By Sunil Chopra, Sunil Chopra and Peter Meindl
“Supply chain management” Metadata:
- Title: Supply chain management
- Authors: Sunil ChopraSunil ChopraPeter Meindl
- Language: English
- Number of Pages: Median: 567
- Publisher: ➤ Pearson Prentice Hall - Prentice Hall - Pearson/Prentice Hall
- Publish Date: ➤ 2000 - 2001 - 2003 - 2004 - 2010
- Publish Location: ➤ Upper Saddle River, N.J - Boston
“Supply chain management” Subjects and Themes:
- Subjects: ➤ Management - Delivery of goods - Customer services - Marketing channels - Industrial procurement - Physical distribution of goods - Materials management - Service a la clientele - Gestion de l'approvisionnement - Livraison de marchandises - Canales de comercializacion - Approvisionnement dans l'entreprise - Gestion - Gestion industrial - Distribucion fisica de mercancias - Servicio al cliente - Distribution (Economie politique) - Administracion de materiales - Administracion - Circuits de distribution - Reparto de mercancias - Business & economics - Distribution
Edition Identifiers:
- The Open Library ID: ➤ OL7334729M - OL17088955M - OL9285392M - OL23397705M - OL15567069M - OL9289381M - OL7330744M - OL21170420M
- Online Computer Library Center (OCLC) ID: 51799627 - 44802935
- Library of Congress Control Number (LCCN): 00062419 - 2009022264 - 2003004867
- All ISBNs: ➤ 9780131010284 - 013101028X - 0131217453 - 0136080405 - 0130264652 - 9780130264657 - 9780136080404 - 9780131217454
Access and General Info:
- First Year Published: 2000
- Is Full Text Available: Yes
- Is The Book Public: No
- Access Status: Printdisabled
Online Access
Downloads Are Not Available:
The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
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17The discipline of market leaders
By Michael Treacy
“The discipline of market leaders” Metadata:
- Title: ➤ The discipline of market leaders
- Author: Michael Treacy
- Language: English
- Number of Pages: Median: 209
- Publisher: ➤ Profile Books Limited - Addison-Wesley Pub. Co. - Basic Books - HarperCollins - Perseus Books Group - Harper
- Publish Date: ➤ 1995 - 1996 - 1997 - 2003 - 2007
- Publish Location: Reading, Mass - London
“The discipline of market leaders” Subjects and Themes:
- Subjects: ➤ Competition - Customer services - Market segmentation - Marketing - Quality of products - Productontwikkeling - Marktaandeel - Marktsegmentatie - Marketing, management
Edition Identifiers:
- The Open Library ID: ➤ OL401531M - OL51571395M - OL40413928M - OL36292137M - OL1109423M - OL51571228M - OL19697920M
- Online Computer Library Center (OCLC) ID: 36823244
- Library of Congress Control Number (LCCN): 98100603 - 94034808
- All ISBNs: ➤ 9780465003976 - 0002556480 - 0006387160 - 0201406489 - 9781861976093 - 1861976259 - 9780201406481 - 9780201407198 - 9780006387169 - 9780002556484 - 9781861976253 - 0201407191 - 0465003974 - 1861976097
Access and General Info:
- First Year Published: 1995
- Is Full Text Available: Yes
- Is The Book Public: No
- Access Status: Printdisabled
Online Access
Downloads Are Not Available:
The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
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18Raving fans
a revolutionary approach to customer service
By Kenneth H. Blanchard and Ken Blanchard
“Raving fans” Metadata:
- Title: Raving fans
- Authors: Kenneth H. BlanchardKen Blanchard
- Language: English
- Number of Pages: Median: 149
- Publisher: ➤ Morrow - Random House - HarperCollins Business
- Publish Date: 1993 - 1998
- Publish Location: New York
“Raving fans” Subjects and Themes:
- Subjects: ➤ Customer services - Public relations - Consumer satisfaction - Mercadeo - Comportamiento del consumidor - Relaciones con los clientes - Servicio al cliente - Service à la clientèle - Consumer Behavior - Public Relations
Edition Identifiers:
- The Open Library ID: OL25886765M - OL9214389M - OL7259674M - OL19928133M - OL1726196M
- Online Computer Library Center (OCLC) ID: 26400894 - 41426042
- Library of Congress Control Number (LCCN): 92030255
- All ISBNs: 0688123163 - 0006530699 - 9780006530695 - 9780688123161
Author's Alternative Names:
"Ken/Shula,Don Blanchard", "Sam Slay; Ken Blanchard; Jack Canfield; John Christensen; Michael Braxton; Colleen Kettenhofen; Nick Conner; Donna Hickey; Tea Hoffmann; Merit Gest; Darren LaCroix; Denise Landers; Darlene T. Carver; Janine Driver; Glen Miller; Charlotte Palmer Landram; Mike Van Hoozer", "Ken et al Blanchard", "Ken Blanchard; Travis Bradberry; Jean Greaves; Marc Muchnick", "Chuck; Blanchard, Ken; Ballard, Jim; Lacinak, Thad Tompkins" and "Ken; Bowles, Sheldon Blanchard"Access and General Info:
- First Year Published: 1993
- Is Full Text Available: Yes
- Is The Book Public: No
- Access Status: Printdisabled
Online Access
Downloads Are Not Available:
The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
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19How to win customers and keep them for life
By Michael LeBoeuf
“How to win customers and keep them for life” Metadata:
- Title: ➤ How to win customers and keep them for life
- Author: Michael LeBoeuf
- Languages: English - chi
- Number of Pages: Median: 206
- Publisher: ➤ Piatkus - Berkley Books - Zong jing xiao Lian jing chu ban shi ye gong si - Zhongguo sheng chan li zhong xin - Putnam's Sons
- Publish Date: 1987 - 1991 - 2000
- Publish Location: New York - Taibei Shi
“How to win customers and keep them for life” Subjects and Themes:
- Subjects: Customer service - Customer relations - Customer services - Selling - Consumer satisfaction
Edition Identifiers:
- The Open Library ID: OL2385008M - OL20285875M - OL14648198M - OL6898043M - OL17211517M
- Library of Congress Control Number (LCCN): 87013892 - 00701532
- All ISBNs: ➤ 9780425114681 - 9780399133015 - 9579344108 - 0425114686 - 0749910275 - 0425175014 - 9780749910273 - 0399133011 - 9789579344104 - 9780425175019
Access and General Info:
- First Year Published: 1987
- Is Full Text Available: Yes
- Is The Book Public: No
- Access Status: Printdisabled
Online Access
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The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
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20Tax administration
By United States. General Accounting Office
“Tax administration” Metadata:
- Title: Tax administration
- Author: ➤ United States. General Accounting Office
- Language: English
- Number of Pages: Median: 27
- Publisher: ➤ U.S. General Accounting Office [distributor - The Office [distributor - U.S. General Accounting Office - The Office, distributor - The Office
- Publish Date: ➤ 1986 - 1987 - 1988 - 1989 - 1991 - 1992 - 1993 - 1994 - 1995 - 1996 - 1997 - 1998 - 1999 - 2000
- Publish Location: ➤ Gaithersburg, Md. (P.O. Box 6015, Gaithersburg 20877) - [Gaithersburg, MD (P.O. Box 6015, Gaithersburg 20877)] - [Gaithersburg, MD (P.O. Box 6015, Gaithersburg 20884-6015) - Washington, D.C - Washington, D.C. (P.O. Box 37050, Washington 20013) - Gaithersburg, MD (P.O. Box 6015, Gaithersburg 20877) - Gaithersburg, MD (P.O. Box 6015, Gaithersburg 20884-6015) - Washington, D.C. (P.O. Box 37050, Washington, D.C. 20013) - [Washington, D.C.]
“Tax administration” Subjects and Themes:
- Subjects: ➤ Abuse of rights - Accounting - Accounts receivable - Ammunition - Appropriations and expenditures - Archery - Auditing - Automobiles - Clothing trade - Compliance auditing - Corporations - Corrupt practices - Costs - Customer services - Data processing - Diesel fuels - Dividends - Electronic funds transfers - Employment tax credit - Evaluation - Excise tax - Fines (Penalties) - Health Insurance - Income tax - Insurance, Health - Interest - Intergovernmental tax relations - Internal revenue law - Interpretation and construction - Labor productivity - Law and legislation - Management - Mortgages - Officials and employees - Optical character recognition devices - Payroll tax - Personnel management - Preferred stocks - Prevention - Quality control - Records and correspondence - Reorganization - Research - Rules and practice - Social security taxes - Sole proprietorship - Sporting guns - States - Statistics - Sweatshops - Tax administration and procedure - Tax auditing - Tax collection - Tax evasion - Tax penalties - Tax protests and appeals - Tax remission - Tax returns - Taxation - Taxation of articles of consumption - Taxpayer account numbers - Taxpayer compliance - Tipping - Transfer pricing - Undercover operations - United States - United States. Internal Revenue Service - Withholding tax
- Places: United States
Edition Identifiers:
- The Open Library ID: ➤ OL15242452M - OL14702636M - OL14704899M - OL14658741M - OL14681467M - OL15006180M - OL15263179M - OL14677726M - OL15259786M - OL14658824M - OL14724622M - OL14995167M - OL15006719M - OL14693820M - OL14668388M - OL14659782M - OL14660448M - OL15318032M - OL15012062M - OL14975985M - OL14967335M - OL14681438M - OL15006218M - OL15254070M - OL14681469M - OL14698281M - OL14658731M - OL14695052M - OL14648115M - OL15005692M - OL15244722M - OL15306256M - OL14996999M - OL14967360M - OL14967336M - OL15006187M - OL15332787M - OL14693800M - OL14658730M - OL14693819M - OL14658733M - OL14993242M - OL14964677M - OL14967387M - OL14658832M - OL14695025M - OL14649089M - OL14693816M - OL15012184M - OL14668500M - OL14898222M - OL15011969M - OL14704900M - OL14967380M - OL15012081M - OL15008384M - OL15012023M - OL15301392M - OL14668514M - OL14702772M - OL14898121M
- Library of Congress Control Number (LCCN): 00328848
Author's Alternative Names:
"General Accounting Office (U.S.)", "General Accountability Office (U.S.)", "United States. General of Accounting Office.", "United States. General Accounting Office.", "U S. General Accounting Office", "U.S. General Accounting Office", "General Accounting Office.", "United States. General Accounting OFfice.", "U.S. General Accounting Office.", "United States General Accounting Office " and "United States General Accounting Office.",Access and General Info:
- First Year Published: 1986
- Is Full Text Available: No
- Is The Book Public: No
- Access Status: No_ebook
Online Access
Downloads Are Not Available:
The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
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21Delivering quality service
By Valarie A. Zeithaml
“Delivering quality service” Metadata:
- Title: Delivering quality service
- Author: Valarie A. Zeithaml
- Language: English
- Number of Pages: Median: 226
- Publisher: ➤ Simon & Schuster, Limited - Collier Macmillan - Free Press
- Publish Date: 1990 - 2009 - 2010
- Publish Location: ➤ New York : London - London - New York
“Delivering quality service” Subjects and Themes:
- Subjects: Quality control - Customer services - Service industries - Mathematical models - Customer service
Edition Identifiers:
- The Open Library ID: OL34451314M - OL34428724M - OL21393179M - OL2201894M
- Online Computer Library Center (OCLC) ID: 20357056
- Library of Congress Control Number (LCCN): 89023592
- All ISBNs: ➤ 1439167281 - 0029357012 - 9781439137475 - 9780029357019 - 9781439167281 - 1439137471
Access and General Info:
- First Year Published: 1990
- Is Full Text Available: Yes
- Is The Book Public: No
- Access Status: Printdisabled
Online Access
Downloads Are Not Available:
The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
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22Social security
By United States. General Accounting Office
“Social security” Metadata:
- Title: Social security
- Author: ➤ United States. General Accounting Office
- Language: English
- Number of Pages: Median: 30
- Publisher: ➤ The Office [distributor - The Office - U.S. General Accounting Office - U.S. General Accounting Office [distributor
- Publish Date: ➤ 1986 - 1987 - 1988 - 1989 - 1990 - 1991 - 1992 - 1993 - 1994 - 1995 - 1996 - 1997 - 1998 - 1999 - 2001 - 2003
- Publish Location: ➤ Gaithersburg, MD (P.O. Box 6015, Gaithersburg 20877) - Washington, D.C. (P.O. Box 37050, Washington, 20013) - Gaithersburg, MD (P.O. Box 6015, Gaithersburg 20884-6015) - Washington, D.C. (P.O. Box 37050, Washington, D.C. 20013) - Washington, D.C - Gaithersburg, Md. (P.O. Box 6015, Gaithersburg 20877) - Gaitherburg, MD (P.O. Box 6015, Gaithersburg 20884-6015)
“Social security” Subjects and Themes:
- Subjects: ➤ Alcoholics - Auditing - Budget deficits - Children with disabilities - Communication systems - Customer services - Databases - Dead - Deferred compensation - Diagnosis - Disability Insurance - Disability evaluation - Drug addicts - Economic aspects - Economic policy - Employee-management relations in government - Employees - Evaluation - Examiners (Administrative procedure) - Fees - Finance - Government employee unions - Government policy - Guardian and ward - Handicapped children - Identification cards - Information services - Investments - Labor productivity - Lawyers - Legal status, laws - Management - Medicaid - Mental illness - Officials and employees - Old age pensions - Pensions - Planning - Race discrimination - Race relations - Rate of return - Records and correspondence - Reorganization - Research - Retirement income - Rules and practice - Services for - Social security - Social aspects of Telephone - Social security - Social security beneficiaries - Social security courts - Social security individual investment accounts - Social security taxes - State governments - Supplemental security income program - Taxation - Telephone - Telephone answering and recording apparatus - Telephone directories - Telephone in business - United States - United States. Social Security Administration - United States. Social Security Administration. Office of Disability Operations - United States. Social Security Administration. Office of Hearings and Appeals - Women - Work measurement - Disability insurance
- Places: Mexico - United States
Edition Identifiers:
- The Open Library ID: ➤ OL17659896M - OL17700327M - OL17678930M - OL1199927M - OL14496753M - OL14499543M - OL23144539M - OL17594690M - OL17807018M - OL15407800M - OL14681739M - OL560722M - OL17677917M - OL17660119M - OL17671290M - OL16998446M - OL17700418M - OL619905M - OL17659971M - OL17806666M - OL16008476M - OL17659973M - OL17750399M - OL17674701M - OL14693115M - OL17806984M - OL17100932M - OL1198037M - OL17786412M - OL15403450M - OL14499474M - OL107151M - OL1451671M - OL17676500M - OL15516877M - OL17838294M - OL22285897M - OL17675540M - OL14499574M - OL17834163M - OL17682235M - OL1220323M - OL122542M - OL15300368M - OL17681428M - OL15407799M - OL17660131M
- Online Computer Library Center (OCLC) ID: ➤ 31751816 - 32611200 - 39791874 - 37461082 - 35711140 - 40740133 - 31063001 - 29967559 - 30446980 - 48851695 - 42305235 - 41000981
- Library of Congress Control Number (LCCN): ➤ 94190828 - 94219225 - 96218384 - 2001432282 - 99225125 - 93104089 - 2003373480 - 99489605 - 96144479 - 94193180
Author's Alternative Names:
"General Accountability Office (U.S.)", "U.S. General Accounting Office", "U.S. General Accounting Office.", "United States General Accounting Office.", "United States General Accounting Office ", "United States. General Accounting Office.", "United States. General of Accounting Office.", "General Accounting Office.", "General Accounting Office (U.S.)", "United States. General Accounting OFfice." and "U S. General Accounting Office",Access and General Info:
- First Year Published: 1986
- Is Full Text Available: No
- Is The Book Public: No
- Access Status: No_ebook
Online Access
Downloads Are Not Available:
The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
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23Value proposition design
By Alexander Osterwalder
“Value proposition design” Metadata:
- Title: Value proposition design
- Author: Alexander Osterwalder
- Language: English
- Number of Pages: Median: 320
- Publisher: ➤ Wiley & Sons, Incorporated, John - Campus Verlag GmbH - John Wiley & Sons - Wiley India Private Limited
- Publish Date: 2014 - 2015
“Value proposition design” Subjects and Themes:
- Subjects: ➤ Quality control - Management - Business planning - Customer services - Production management - Customer relations - Strategic planning - Serveis d'atenció al client - Planificació empresarial - Direcció d'empreses - Customer services--management - Production management--quality control - Business & economics--quality control - Kundenorientierung - Produktentwicklung - Dienstleistungsangebot - Produktgestaltung - Hf5415.5 .o87 2014 - 658.4012 - BUSINESS & ECONOMICS
Edition Identifiers:
- The Open Library ID: ➤ OL43073377M - OL39928907M - OL29233937M - OL29233674M - OL29233557M - OL28311366M - OL27170722M
- Online Computer Library Center (OCLC) ID: 1089112362 - 1001926583 - 894271736
- Library of Congress Control Number (LCCN): 2015303108
- All ISBNs: ➤ 1118968069 - 9783593503318 - 8126553073 - 1322877130 - 1118968077 - 1118968050 - 9781118968055 - 9781118968062 - 9781322877136 - 9781118973103 - 9788126553075 - 9781118968079 - 1118973100 - 359350331X
Author's Alternative Names:
"Alexander Osterwalder", "Osterwalder Alexander" and "Alexander OSTERWALDER"Access and General Info:
- First Year Published: 2014
- Is Full Text Available: Yes
- Is The Book Public: No
- Access Status: Printdisabled
Online Access
Downloads Are Not Available:
The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
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24Services marketing
By Christopher H. Lovelock, Christopher Lovelock and Jochen Wirtz
“Services marketing” Metadata:
- Title: Services marketing
- Authors: Christopher H. LovelockChristopher LovelockJochen Wirtz
- Language: English
- Number of Pages: Median: 648
- Publisher: ➤ Pearson Education, Limited - Prentice-Hall - Prentice Hall Europe - Pearson Education - Prentice-Hall International - Pearson Education Australia - Pearson/Prentice Hall - World Scientific Publishing Company - Prentice Hall - World Scientific Publishing Co Pte Ltd
- Publish Date: ➤ 1983 - 1984 - 1991 - 1996 - 2001 - 2003 - 2004 - 2006 - 2007 - 2011 - 2014 - 2015 - 2021
- Publish Location: ➤ Boston - Upper Saddle River, N.J - Sydney - Englewood Cliffs, N.J - Dehli - Upper Saddle River, NJ - London
“Services marketing” Subjects and Themes:
- Subjects: ➤ Marketing - Service industries - Professions - Management - Customer services - Dienstensector - Dienstleistungssektor - Plan de carriere - Services - Professions liberales - Services (Industrie) - Diensten - Dienstleistung - Dienstleistungsbetrieb - Gestion - Professions libérales
- Places: Southeastern Asia - New Zealand - Australia
Edition Identifiers:
- The Open Library ID: ➤ OL58885544M - OL50504496M - OL33924924M - OL33924923M - OL29296496M - OL9293005M - OL7338351M - OL9289990M - OL7335337M - OL17583179M - OL22347128M - OL813618M - OL23736528M - OL3158917M - OL3544179M - OL7344383M - OL9299036M - OL22609906M - OL16407009M - OL1876778M - OL22468323M
- Online Computer Library Center (OCLC) ID: ➤ 9350526 - 441947355 - 70698948 - 52860179 - 33862891 - 47282068
- Library of Congress Control Number (LCCN): ➤ 2009039795 - 2001535798 - 2006024219 - 95050896 - 90036923 - 2003060912 - 83000555
- All ISBNs: ➤ 9781486002702 - 9780134558417 - 0138067864 - 9780138070175 - 9780134613772 - 194465979X - 1486002706 - 0131875523 - 0134558413 - 9780136107217 - 9788129704535 - 0131138650 - 0138070172 - 1740094387 - 9780131138650 - 9781944659820 - 9780138070663 - 0134613775 - 9780131875524 - 9781944659790 - 9781740094382 - 1336101075 - 194465982X - 8129704536 - 9781336101074 - 9780138067861 - 0138070660 - 0136107214
Access and General Info:
- First Year Published: 1983
- Is Full Text Available: Yes
- Is The Book Public: No
- Access Status: Printdisabled
Online Access
Downloads Are Not Available:
The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
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25Customer Loyalty
How to Earn It, How to Keep It
By Jill Griffin
“Customer Loyalty” Metadata:
- Title: Customer Loyalty
- Author: Jill Griffin
- Language: English
- Number of Pages: Median: 264
- Publisher: ➤ Wiley & Sons, Incorporated, John - Lexington Books - Jossey-Bass
- Publish Date: 1995 - 1997 - 2002 - 2007
- Publish Location: New York
“Customer Loyalty” Subjects and Themes:
- Subjects: Customer services - Customer loyalty - Customer relations
Edition Identifiers:
- The Open Library ID: OL1110455M - OL8148924M - OL8147855M - OL29169428M
- Online Computer Library Center (OCLC) ID: 49902778
- Library of Congress Control Number (LCCN): 94036213 - 2002008566
- All ISBNs: ➤ 002912977X - 0470309784 - 0787963887 - 9780029129777 - 9780470309780 - 9780787963880 - 0787908606 - 9780787908607
First Setence:
"I'm often asked, "Does customer loyalty still exist?""
Access and General Info:
- First Year Published: 1995
- Is Full Text Available: Yes
- Is The Book Public: No
- Access Status: Printdisabled
Online Access
Downloads Are Not Available:
The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
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26Supply chain management
strategy, planning, and operation
By Sunil Chopra
“Supply chain management” Metadata:
- Title: Supply chain management
- Author: Sunil Chopra
- Language: English
- Number of Pages: Median: 540
- Publisher: ➤ Pearson Prentice Hall - Pearson Education, Limited - Pearson
- Publish Date: ➤ 2007 - 2010 - 2012 - 2014 - 2015 - 2019
- Publish Location: Harlow
“Supply chain management” Subjects and Themes:
- Subjects: ➤ Commerce - Marketing channels - Delivery of goods - Physical distribution of goods - Customer services - Industrial procurement - Materials management - Business logistics
Edition Identifiers:
- The Open Library ID: ➤ OL29288675M - OL29110907M - OL40409780M - OL29033667M - OL29028217M - OL27299789M
- All ISBNs: ➤ 9780132086080 - 1292093579 - 0132086085 - 9780136080466 - 9781292257891 - 9781292093574 - 0136094511 - 0136080464 - 9780136094517 - 129225789X - 0273765221 - 9780273765226
Access and General Info:
- First Year Published: 2007
- Is Full Text Available: Yes
- Is The Book Public: No
- Access Status: Printdisabled
Online Access
Downloads Are Not Available:
The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
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27Customer service
By Paul R. Timm
“Customer service” Metadata:
- Title: Customer service
- Author: Paul R. Timm
- Language: English
- Number of Pages: Median: 226
- Publisher: - Prentice Hall
- Publish Date: 2010 - 2011
- Publish Location: Upper Saddle River, N.J
“Customer service” Subjects and Themes:
- Subjects: Customer services - Consumer satisfaction - Customer relations - Success in business
Edition Identifiers:
- The Open Library ID: OL25429781M - OL23872872M - OL24419827M
- Online Computer Library Center (OCLC) ID: 465363831
- Library of Congress Control Number (LCCN): 2009047554
- All ISBNs: 9780135063972 - 0135063973
Access and General Info:
- First Year Published: 2010
- Is Full Text Available: Yes
- Is The Book Public: No
- Access Status: Printdisabled
Online Access
Downloads Are Not Available:
The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
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28Social security
By United States. General Accounting Office
“Social security” Metadata:
- Title: Social security
- Author: ➤ United States. General Accounting Office
- Language: English
- Number of Pages: Median: 25
- Publisher: ➤ U.S. General Accounting Office - U.S. General Accounting Office [distributor - The Office [distributor - The Office
- Publish Date: ➤ 1986 - 1987 - 1989 - 1990 - 1991 - 1993 - 1996 - 1998 - 1999 - 2000
- Publish Location: ➤ Gaithersburg, Md. (P.O. Box 6015, Gaithersburg 20877) - Washington, D.C - Washington, D.C. (P.O. Box 37050, Washington 20013) - Washington, D.C. (441 G St., NW, Rm. LM, Washington, 20548) - Gaithersburg, MD (P.O. Box 6015, Gaithersburg 20877) - Gaithersburg, MD (P.O. Box 6015, Gaithersburg 20884-6015) - [Washington, D.C.]
“Social security” Subjects and Themes:
- Subjects: ➤ Accounting - Attitudes - Communication systems - Customer services - Deceptive advertising - Diagnosis - Direct-mail fund raising - Disability Insurance - Disability evaluation - Dismissal of - Evaluation - Finance - Identification cards - Income maintenance programs - Information services - Insurance, Disability - Labor productivity - Management - Mental illness - Officials and employees - Old age pensions - Pensions - Public opinion - Reorganization - Rules and practice - Services for - Social Security Protection Bureau - Social security - Social security beneficiaries - States - Supplemental security income program - Taxpayer compliance - Telephone - Telephone answering and recording apparatus - Telephone in business - United States - United States. Social Security Administration - Vocational rehabilitation
- Places: United States
Edition Identifiers:
- The Open Library ID: ➤ OL14688477M - OL15243688M - OL14715633M - OL14658913M - OL14688249M - OL14668529M - OL14660480M - OL14706118M - OL14660782M - OL15306484M - OL14668457M - OL14691084M - OL14898790M - OL14659405M - OL14693793M - OL14898832M - OL14956370M - OL14658583M - OL14658580M - OL14695112M - OL14699345M - OL14965466M - OL15305965M - OL14658786M - OL14685081M - OL14659204M - OL15012248M - OL14959908M - OL14693796M - OL14660140M - OL15244999M
Author's Alternative Names:
"General Accounting Office (U.S.)", "General Accountability Office (U.S.)", "United States. General of Accounting Office.", "United States. General Accounting Office.", "U S. General Accounting Office", "U.S. General Accounting Office", "General Accounting Office.", "United States. General Accounting OFfice.", "U.S. General Accounting Office.", "United States General Accounting Office " and "United States General Accounting Office.",Access and General Info:
- First Year Published: 1986
- Is Full Text Available: No
- Is The Book Public: No
- Access Status: No_ebook
Online Access
Downloads Are Not Available:
The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
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29Fish!
By Stephen C. Lundin, Harry Paul and John Christensen
“Fish!” Metadata:
- Title: Fish!
- Authors: Stephen C. LundinHarry PaulJohn Christensen
- Languages: ➤ Spanish; Castilian - español, castellano - English
- Number of Pages: Median: 124
- Publisher: ➤ Ediciones Urano - Hodder & Stoughton - Círculo de Lectores - Hodder Mobius - Hyperion Press - Hyperion - Empresa Activa
- Publish Date: ➤ 2000 - 2001 - 2003 - 2004 - 2006 - 2009 - 2014 - 2020
- Publish Location: ➤ Barcelona (España) - London - New York - [Barcelona], Argentina
“Fish!” Subjects and Themes:
- Subjects: ➤ Customer services - Employee motivation - Empleados - Servicios a la clientela - Motivación - Business - Nonfiction - Motivation - Psychology - Service à la clientèle - Morale - Attitude - Leadership - Workplace - Personnel - Organizational Innovation - Consumer Satisfaction - Motivacion - Spanish: Adult Nonfiction - General - Business / Economics / Finance - Motivational - Industrial management - Success in business - Consumer Behavior
Edition Identifiers:
- The Open Library ID: ➤ OL30163527M - OL29581514M - OL29199943M - OL28615815M - OL28414916M - OL9153349M - OL23009151M - OL20867672M - OL24289875M - OL23244395M
- Online Computer Library Center (OCLC) ID: 69022091 - 42476709 - 53291400
- Library of Congress Control Number (LCCN): 99049306
- All ISBNs: ➤ 9781444792805 - 0340924586 - 9781529336184 - 0786870885 - 9780340924587 - 9780786870882 - 8495787474 - 9788422690917 - 8422690918 - 0786866020 - 9780340819791 - 0340819790 - 9780786866021 - 9788495787477 - 152933618X - 9781401394691 - 1401394698 - 1444792806
Author's Alternative Names:
"Stephen Lundin PhD" and "Stephen Lundin"Access and General Info:
- First Year Published: 2000
- Is Full Text Available: Yes
- Is The Book Public: No
- Access Status: Printdisabled
Online Access
Downloads Are Not Available:
The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
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30The user experience team of one
By Leah Buley
“The user experience team of one” Metadata:
- Title: ➤ The user experience team of one
- Author: Leah Buley
- Language: English
- Number of Pages: Median: 246
- Publisher: ➤ Rosenfeld Media, LLC - Rosenfeld Media
- Publish Date: 2013 - 2024
- Publish Location: ➤ Brooklyn, New York - Brooklyn, N.Y
“The user experience team of one” Subjects and Themes:
- Subjects: ➤ User-centered system design - User interfaces (Computer systems) - Design - Web sites - Human-computer interaction - Customer services - System design - User interfaces (computer systems) - Web sites, design
Edition Identifiers:
- The Open Library ID: ➤ OL31012566M - OL48726068M - OL48653904M - OL52237830M - OL52216946M - OL56911036M
- Online Computer Library Center (OCLC) ID: 858456676 - 858460632
- Library of Congress Control Number (LCCN): 2013939951
- All ISBNs: ➤ 9781959029854 - 1933820896 - 1306799449 - 1959029851 - 9781306799447 - 9781959029953 - 1959029959 - 9781933820187 - 9781933820897 - 1933820187
Access and General Info:
- First Year Published: 2013
- Is Full Text Available: No
- Is The Book Public: No
- Access Status: No_ebook
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31Service management and marketing
By Christian Grönroos
“Service management and marketing” Metadata:
- Title: ➤ Service management and marketing
- Author: Christian Grönroos
- Language: English
- Number of Pages: Median: 404
- Publisher: ➤ J. Wiley & Sons - Wiley & Sons, Incorporated, John - Wiley - Lexington Books
- Publish Date: ➤ 1990 - 1991 - 2000 - 2007 - 2011 - 2012 - 2013 - 2014 - 2015 - 2016
- Publish Location: ➤ Chichester, West Sussex, England - New York - Lexington, Mass - Hoboken, NJ - Chichester
“Service management and marketing” Subjects and Themes:
- Subjects: ➤ Customer services - Service industries - Marketing - Management & management techniques - Business & Economics - Business / Economics / Finance - Business/Economics - Marketing - General - Sales & Selling - Management - Business & Economics / Sales & Selling - Sales & Selling - General - Dienstensector - Dienstleistungsbetrieb - Dienstleistung - Dienstleistungssektor - Klantgerichtheid - Service à la clientèle - Management - Customer service - Services - Marketingmanagement - Service industries, management - Marketing, management - Customer relations - General - Business & economics -> marketing -> principles of marketing
Edition Identifiers:
- The Open Library ID: ➤ OL39932508M - OL39879808M - OL35440554M - OL33963841M - OL33963776M - OL33963398M - OL33963250M - OL33963229M - OL33962601M - OL33960997M - OL33959665M - OL33903931M - OL33460600M - OL9582976M - OL2207016M - OL17000238M - OL17950966M
- Online Computer Library Center (OCLC) ID: 20593146 - 43936852
- Library of Congress Control Number (LCCN): 2006030743 - 89029201 - 00032093
- All ISBNs: ➤ 0470028629 - 9781118529171 - 0470727489 - 9780470727584 - 111909285X - 0470727586 - 1118529170 - 0669200352 - 9781118529164 - 9781119092841 - 1118529162 - 9780470727485 - 9755394478 - 9780471720348 - 1119092841 - 9781118392461 - 1119159865 - 9780669200355 - 9781119159865 - 9780470028629 - 9781118362730 - 0470727659 - 9780470727508 - 9789755394473 - 0470727640 - 0471720348 - 9780470727652 - 1118392469 - 111836273X - 9781119092858 - 0470727500 - 9780470727645
First Setence:
"The Western world has experienced a post-industrial service economy for over two decades."
Access and General Info:
- First Year Published: 1990
- Is Full Text Available: Yes
- Is The Book Public: No
- Access Status: Printdisabled
Online Access
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The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
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32Customers for life
By Carl Sewell
“Customers for life” Metadata:
- Title: Customers for life
- Author: Carl Sewell
- Languages: ➤ Spanish; Castilian - español, castellano - English
- Number of Pages: Median: 175
- Publisher: ➤ Pocket - Pocket Books - McGraw-Hill - Doubleday Business - CreateSpace Independent Publishing Platform - Doubleday - Broadway Books
- Publish Date: ➤ 1990 - 1991 - 1994 - 1998 - 2009 - 2017
- Publish Location: ➤ New York, NY - Mexico - New York
“Customers for life” Subjects and Themes:
- Subjects: ➤ Automobile dealers - Automobile industry and trade - Business - Customer service - Customer services - Nonfiction - Spanish language books - Public Relations - Customer relations - Automobile industry - Automobile industry and trade, united states - Consumer Behavior - Community Participation - Automobiles
- Places: United States
Edition Identifiers:
- The Open Library ID: ➤ OL55582984M - OL7644706M - OL24292357M - OL14417468M - OL1851828M - OL15310177M - OL22624046M - OL7664131M
- Online Computer Library Center (OCLC) ID: 495466781 - 21523571 - 30405120
- Library of Congress Control Number (LCCN): 91026221 - 90003406
- All ISBNs: ➤ 9780671021016 - 9780671747954 - 9780307567314 - 067102101X - 9780385415033 - 9781548879426 - 0671747959 - 1548879428 - 0385415036 - 0307567311
First Setence:
"We don't assume anything."
Access and General Info:
- First Year Published: 1990
- Is Full Text Available: Yes
- Is The Book Public: No
- Access Status: Printdisabled
Online Access
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The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
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33Customer Service
By Paul R. Timm
“Customer Service” Metadata:
- Title: Customer Service
- Author: Paul R. Timm
- Language: English
- Number of Pages: Median: 232
- Publisher: Prentice Hall
- Publish Date: ➤ 1997 - 1998 - 2001 - 2004 - 2007
- Publish Location: Upper Saddle River, NJ
“Customer Service” Subjects and Themes:
- Subjects: Customer services - Consumer satisfaction - Customer relations - Success in business
Edition Identifiers:
- The Open Library ID: ➤ OL7342678M - OL669133M - OL7337792M - OL10078859M - OL9297332M - OL9292447M - OL7339418M - OL9294073M
- Online Computer Library Center (OCLC) ID: 55068083
- Library of Congress Control Number (LCCN): 97014962 - 2004010246 - 2006026024 - 00022498
- All ISBNs: ➤ 9780135766958 - 9780132236584 - 0132236583 - 0130859591 - 9780131779969 - 9780130859594 - 0135766958 - 0131779966
Access and General Info:
- First Year Published: 1997
- Is Full Text Available: Yes
- Is The Book Public: No
- Access Status: Printdisabled
Online Access
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34Word-of-Mouth Marketing
By Jerry R. Wilson
“Word-of-Mouth Marketing” Metadata:
- Title: Word-of-Mouth Marketing
- Author: Jerry R. Wilson
- Language: English
- Number of Pages: Median: 272
- Publisher: ➤ John Wiley & Sons Inc - John Wiley & Sons - J. Wiley
- Publish Date: 1991 - 1994
- Publish Location: New York
“Word-of-Mouth Marketing” Subjects and Themes:
- Subjects: ➤ Advertising - Consumer behavior - Consumer satisfaction - Customer services - Public opinion - United States - Publicité - Marketing - Publieke opinie - Consumentengedrag - Sales promotion - Public opinion, united states
- Places: United States - Etats Unis
Edition Identifiers:
- The Open Library ID: OL7598557M - OL7618604M - OL1878905M
- Online Computer Library Center (OCLC) ID: 30417511
- Library of Congress Control Number (LCCN): 90039271
- All ISBNs: 0471008583 - 9780471524953 - 9780471008583 - 0471524956
First Setence:
"The talk factor is a term I coined to describe the dynamics of word of mouth, but it's a concept you're completely familiar with in practice."
Access and General Info:
- First Year Published: 1991
- Is Full Text Available: Yes
- Is The Book Public: No
- Access Status: Printdisabled
Online Access
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The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
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35Supply chain management
By Sunil Chopra, Sunil Chopra and Peter Meindl
“Supply chain management” Metadata:
- Title: Supply chain management
- Authors: Sunil ChopraSunil ChopraPeter Meindl
- Language: English
- Number of Pages: Median: 536
- Publisher: ➤ Prentice Hall - Pearson Prentice Hall - Pearson
- Publish Date: ➤ 2006 - 2007 - 2013 - 2015 - 2018
- Publish Location: ➤ Delhi - Upper Saddle River, N.J
“Supply chain management” Subjects and Themes:
- Subjects: ➤ Management - Delivery of goods - Customer services - Marketing channels - Industrial procurement - Physical distribution of goods - Materials management - Marketing, management - Circuits de distribution - Gestion - Livraison de marchandises - Distribution (Économie politique) - Service à la clientèle - Approvisionnement dans l'entreprise - Gestion de l'approvisionnement - Logistiek (economie) - Ketenbeheer (logistiek) - Supply Chain Management - Administração de materiais - Logística (administração de materiais) - Canais de distribuição
Edition Identifiers:
- The Open Library ID: OL39468630M - OL28223788M - OL28220302M - OL7337639M - OL24051867M
- Online Computer Library Center (OCLC) ID: 63808135 - 902618884
- Library of Congress Control Number (LCCN): 2006004948 - 2014031745
- All ISBNs: ➤ 0134731883 - 9788131789209 - 9780131730427 - 9780134731889 - 9780133800203 - 0133800202 - 8131789209 - 0131730428
Access and General Info:
- First Year Published: 2006
- Is Full Text Available: Yes
- Is The Book Public: No
- Access Status: Printdisabled
Online Access
Downloads Are Not Available:
The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
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36Truth, lies, and advertising
By Jon Steel
“Truth, lies, and advertising” Metadata:
- Title: Truth, lies, and advertising
- Author: Jon Steel
- Language: English
- Number of Pages: Median: 309
- Publisher: ➤ Jon steel - Wiley - Wiley & Sons, Incorporated, John
- Publish Date: 1998 - 2008 - 2012
- Publish Location: United states - New York
“Truth, lies, and advertising” Subjects and Themes:
- Subjects: ➤ Customer services - Advertising campaigns - Planning - Advertising - Advertising agencies - Campagnes publicitaires - Planification - Agences de publicité - Service à la clientèle - Reclamecampagnes - Publicité
- Places: United States
Edition Identifiers:
- The Open Library ID: OL29170201M - OL25937517M - OL33485030M - OL693096M
- Online Computer Library Center (OCLC) ID: 37640563
- Library of Congress Control Number (LCCN): 97040334
- All ISBNs: ➤ 9780471189626 - 9781118543764 - 9780470341254 - 0470341254 - 1118543769 - 0471189626
Access and General Info:
- First Year Published: 1998
- Is Full Text Available: Yes
- Is The Book Public: No
- Access Status: Printdisabled
Online Access
Downloads Are Not Available:
The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
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37Call Center Handbook
By Keith Dawson
“Call Center Handbook” Metadata:
- Title: Call Center Handbook
- Author: Keith Dawson
- Language: English
- Number of Pages: Median: 284
- Publisher: ➤ CMP Books - Distributed to the book trade in the U.S. and Canada by Publishers Group West - Taylor & Francis Group - CMP - Telecom - Elsevier Science & Technology Books
- Publish Date: ➤ 1996 - 1997 - 1999 - 2001 - 2003 - 2004 - 2007
- Publish Location: ➤ Gilroy, CA - Berkeley, CA - New York - San Francisco, CA
“Call Center Handbook” Subjects and Themes:
- Subjects: ➤ Call centers - Customer services - Management - Management information systems - Telecommunication - Telecommunications - Télécommunications - Business - Communication systems - Telephone systems - Telecommunication systems - Marketing - Centres d'appels (Affaires) - Affaires - Systèmes de communication - Téléphonie - Systèmes de télécommunications - Systèmes d'information de gestion - Service à la clientèle - BUSINESS & ECONOMICS - Industrial Management - Management Science - Organizational Behavior
Edition Identifiers:
- The Open Library ID: ➤ OL36227429M - OL3972347M - OL3321390M - OL8753507M - OL36240337M - OL11506412M - OL8753433M - OL45471652M - OL33531637M - OL33781030M - OL9473425M - OL33745336M - OL33486073M
- Online Computer Library Center (OCLC) ID: 47008779 - 37296253 - 1027759271 - 46865729 - 1034989007
- Library of Congress Control Number (LCCN): 2004274179 - 2001281919
- All ISBNs: ➤ 9780429082870 - 1578200709 - 9781578200702 - 9781929629220 - 1578200199 - 1482295652 - 0080549101 - 1482280620 - 9781578203055 - 9781482280623 - 9780080948751 - 9781482295658 - 9781578200191 - 9780080549101 - 9781578200474 - 9780429079528 - 0429082878 - 0080948758 - 0936648953 - 9780936648958 - 1578200474 - 1929629222 - 1578203058 - 0429079524
First Setence:
""When you want to make generalizations and spot trends, one of the most effective things to do is to try to make a model that simulates the broadest possible range of circumstances and see if that model acts like real life.""
Access and General Info:
- First Year Published: 1996
- Is Full Text Available: Yes
- Is The Book Public: No
- Access Status: Printdisabled
Online Access
Downloads Are Not Available:
The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
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38Superior customer value
By Art Weinstein
“Superior customer value” Metadata:
- Title: Superior customer value
- Author: Art Weinstein
- Language: English
- Number of Pages: Median: 320
- Publisher: ➤ CRC Press - Taylor & Francis Group
- Publish Date: 2012 - 2018
- Publish Location: Boca Raton, FL
“Superior customer value” Subjects and Themes:
- Subjects: ➤ Customer services - Management - Consumer satisfaction - Service à la clientèle - Gestion - BUSINESS & ECONOMICS - Industrial Management - Management Science - Organizational Behavior - BUSINESS & ECONOMICS / Industrial Management - BUSINESS & ECONOMICS / Management - BUSINESS & ECONOMICS / Management Science - BUSINESS & ECONOMICS / Organizational Behavior
Edition Identifiers:
- The Open Library ID: ➤ OL36731899M - OL36738412M - OL25116093M - OL33690716M - OL39948031M - OL28909683M - OL33451761M - OL28892138M - OL33451707M - OL33465402M - OL33478889M - OL39933382M
- Online Computer Library Center (OCLC) ID: 1076573587 - 811204796
- Library of Congress Control Number (LCCN): 2011047970 - 2020692742
- All ISBNs: ➤ 9781351214315 - 9780815380009 - 9780815390930 - 1439898413 - 9781439898413 - 1351214314 - 0429248636 - 1439898405 - 9781351214322 - 1439861285 - 0815380003 - 1439861293 - 0815390939 - 9780429248634 - 9781351214346 - 9781351214339 - 1351214322 - 9781439861288 - 1466537132 - 1351214349 - 1351214330 - 9781439898406 - 9781439861295 - 9781466537132
Access and General Info:
- First Year Published: 2012
- Is Full Text Available: Yes
- Is The Book Public: No
- Access Status: Printdisabled
Online Access
Downloads Are Not Available:
The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
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39Six Sigma
By Geoff Tennant
“Six Sigma” Metadata:
- Title: Six Sigma
- Author: Geoff Tennant
- Languages: ➤ Spanish; Castilian - español, castellano - English
- Number of Pages: Median: 160
- Publisher: ➤ Panorama Mexico - Taylor & Francis Group - Ashgate Publishing
- Publish Date: 2001 - 2007 - 2017
“Six Sigma” Subjects and Themes:
- Subjects: ➤ Statistical methods - Productiemanagement - Statistische methoden - Production management - Customer services - Six sigma (Quality control standard) - Klantenservice - Quality control - Kwaliteitscontrole - Kwaliteitszorg - Qualitätsmanagement - Total quality management - Statistische Prozesslenkung - Quality control, statistical methods - Total Quality Management - Qualité - Contrôle - Méthodes statistiques - Production - Gestion - Qualité totale - Six Sigma - BUSINESS & ECONOMICS - Industrial Management - Management - Management Science - Organizational Behavior
Edition Identifiers:
- The Open Library ID: ➤ OL54063908M - OL9896849M - OL35825066M - OL13120462M - OL35829895M - OL53998975M
- Online Computer Library Center (OCLC) ID: 51502069 - 44391556 - 993642652
- Library of Congress Control Number (LCCN): 00042962
- All ISBNs: ➤ 9780566083747 - 9781351899796 - 1351899791 - 9781315243023 - 9781351899802 - 0566083744 - 1351899805 - 1315243024 - 9789683810984 - 9781351899819 - 1351899813 - 9683810985
First Setence:
"Quality is a concept that is very difficult to define."
Access and General Info:
- First Year Published: 2001
- Is Full Text Available: Yes
- Is The Book Public: No
- Access Status: Printdisabled
Online Access
Downloads Are Not Available:
The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
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40Customer Service
By Elaine K. Harris
“Customer Service” Metadata:
- Title: Customer Service
- Author: Elaine K. Harris
- Language: English
- Number of Pages: Median: 164
- Publisher: ➤ Prentice Hall College Div - Pearson Education, Limited - Prentice Hall - Pearson Prentice Hall
- Publish Date: ➤ 1995 - 1996 - 2000 - 2002 - 2006 - 2009 - 2010
- Publish Location: Upper Saddle River, N.J
“Customer Service” Subjects and Themes:
- Subjects: Customer services - Customer relations
Edition Identifiers:
- The Open Library ID: ➤ OL29004027M - OL9852445M - OL9296215M - OL3414413M - OL23235224M - OL791800M - OL9289081M - OL7334430M - OL7341560M
- Library of Congress Control Number (LCCN): 99021221 - 2009018902 - 95024337 - 2005030573 - 2002022997
- All ISBNs: ➤ 9780130978530 - 9780130826657 - 9780135064337 - 0135109310 - 0130978531 - 0131989375 - 9780134364605 - 0130826650 - 0134364600 - 0135064333 - 9780135109311 - 9780131989375
Access and General Info:
- First Year Published: 1995
- Is Full Text Available: Yes
- Is The Book Public: No
- Access Status: Printdisabled
Online Access
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41The customer rules
By Lee Cockerell
“The customer rules” Metadata:
- Title: The customer rules
- Author: Lee Cockerell
- Language: English
- Number of Pages: Median: 189
- Publisher: ➤ CreateSpace Independent Publishing Platform - Profile Books - Shang Ye Zhou Kan - Profile Books Limited - Crown Business
- Publish Date: 2013 - 2015 - 2017 - 2020
- Publish Location: London - New York
“The customer rules” Subjects and Themes:
- Subjects: Customer services - Customer relations
Edition Identifiers:
- The Open Library ID: OL35259663M - OL27143906M - OL37786520M - OL56647789M - OL51574258M
- Online Computer Library Center (OCLC) ID: 820110253 - 827119548
- Library of Congress Control Number (LCCN): 2013000067
- All ISBNs: ➤ 1781251223 - 1781251622 - 9781847659781 - 9781781251621 - 1847659780 - 0770435602 - 9789867778932 - 9781781251225 - 9780770435608 - 9867778936 - 9781548845193 - 1548845191
Access and General Info:
- First Year Published: 2013
- Is Full Text Available: Yes
- Is The Book Public: No
- Access Status: Printdisabled
Online Access
Downloads Are Not Available:
The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
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42Competing Against Luck
By Clayton M. Christensen
“Competing Against Luck” Metadata:
- Title: Competing Against Luck
- Author: Clayton M. Christensen
- Number of Pages: Median: 288
- Publisher: ➤ Harper Business - HarperBusiness, an imprint of HarperCollins Publishers - HarperBusiness
- Publish Date: 2016
“Competing Against Luck” Subjects and Themes:
- Subjects: Creative ability in business - Customer services - Success in business
Edition Identifiers:
- The Open Library ID: OL26428781M
- Online Computer Library Center (OCLC) ID: 959710764
- Library of Congress Control Number (LCCN): 2017304992
- All ISBNs: 9780062435613 - 0062435612
Author's Alternative Names:
"Clayton M Christensen"Access and General Info:
- First Year Published: 2016
- Is Full Text Available: Yes
- Is The Book Public: No
- Access Status: Printdisabled
Online Access
Downloads Are Not Available:
The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
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43Export promotion
By United States. General Accounting Office
“Export promotion” Metadata:
- Title: Export promotion
- Author: ➤ United States. General Accounting Office
- Language: English
- Number of Pages: Median: 24
- Publisher: ➤ U.S. General Accounting Office - The Office - GAO - The Office [distributor
- Publish Date: ➤ 1986 - 1989 - 1992 - 1999 - 2000 - 2001
- Publish Location: ➤ Washington, D.C. (P.0. Box 37050, Washington 20013) - Washington, D.C - Gaithersburg, MD (P.O. Box 6015, Gaithersburg 20884-6015) - Gaithersburg, MD (P.O. Box 6015, Gaithersburg 20877) - Washington, D.C. (P.O. Box 37050, Washington, D.C. 20013)
“Export promotion” Subjects and Themes:
- Subjects: ➤ Foreign trade promotion - Customer services - United States - Export-Import Bank of the United States - Evaluation - Export marketing - Commerce - United States. Dept. of Commerce - Exports - United States. Small Business Administration - Government policy - Information services - Renewable energy sources - Energy industries - Auditing - Export trading companies - United States. Committee on Renewable Energy Commerce and Trade - United States. Department of Commerce
- Places: ➤ United States - Japan - Europe - Great Britain - Italy - Germany - France
Edition Identifiers:
- The Open Library ID: ➤ OL14537748M - OL6832120M - OL14507967M - OL17138211M - OL3998083M - OL15562426M - OL17592790M - OL14523731M - OL22397315M - OL17099977M - OL18139057M - OL17733480M - OL15290700M - OL17749579M - OL14695034M - OL22966733M - OL18033089M
- Online Computer Library Center (OCLC) ID: 42033738 - 26148507 - 43698084 - 19855696
- Library of Congress Control Number (LCCN): 00325837 - 2001344478
Author's Alternative Names:
"United States General Accounting Office.", "United States. General of Accounting Office.", "U.S. General Accounting Office", "General Accounting Office (U.S.)", "General Accounting Office.", "General Accountability Office (U.S.)", "United States. General Accounting OFfice.", "U.S. General Accounting Office.", "United States General Accounting Office ", "United States. General Accounting Office." and "U S. General Accounting Office",Access and General Info:
- First Year Published: 1986
- Is Full Text Available: No
- Is The Book Public: No
- Access Status: No_ebook
Online Access
Downloads Are Not Available:
The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
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44Be our guest
By Disney Institute, The Disney Institute and Michael D. Eisner
“Be our guest” Metadata:
- Title: Be our guest
- Authors: Disney InstituteThe Disney InstituteMichael D. Eisner
- Language: English
- Number of Pages: Median: 206
- Publisher: Disney Editions - Tantor Audio
- Publish Date: 2001 - 2015
- Publish Location: New York
“Be our guest” Subjects and Themes:
- Subjects: ➤ Customer services - Disney Institute - Amusement parks - Florida - Business/Economics - Business & Economics - Business / Economics / Finance - Walt Disney World (Fla.) - Orlando - Corporate & Business History - General - Customer Service - Business & Economics / Customer Service - Juvenile Fiction / Movie or Television Tie-In - Walt disney world (fla.)
- Places: Florida - Orlando - Walt Disney World (Fla.)
Edition Identifiers:
- The Open Library ID: OL32238198M - OL21095419M - OL8142790M
- Online Computer Library Center (OCLC) ID: 45129265
- Library of Congress Control Number (LCCN): 00047492
- All ISBNs: 0786853077 - 1494562332 - 9780786853076 - 9781494562335
Access and General Info:
- First Year Published: 2001
- Is Full Text Available: No
- Is The Book Public: No
- Access Status: No_ebook
Online Access
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The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
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45This is Service Design Thinking
Basics, Tools, Cases
By Jakob Schneider and Marc Stickdorn
“This is Service Design Thinking” Metadata:
- Title: ➤ This is Service Design Thinking
- Authors: Jakob SchneiderMarc Stickdorn
- Language: English
- Number of Pages: Median: 376
- Publisher: ➤ Book Industry Services (BIS) - Wiley & Sons, Incorporated, John
- Publish Date: 2011 - 2016
“This is Service Design Thinking” Subjects and Themes:
- Subjects: Service industries, management - Customer services - Creative ability in business - Lateral thinking - Creative thinking
Edition Identifiers:
- The Open Library ID: OL24982126M - OL48220642M
- Online Computer Library Center (OCLC) ID: 705796914
- All ISBNs: 9781119204961 - 1119204968 - 9789063692568 - 9063692560
Access and General Info:
- First Year Published: 2011
- Is Full Text Available: No
- Is The Book Public: No
- Access Status: No_ebook
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46Customer Service
By Robert W. Lucas
“Customer Service” Metadata:
- Title: Customer Service
- Author: Robert W. Lucas
- Language: English
- Number of Pages: Median: 496
- Publisher: ➤ Irwin - McGraw-Hill Higher Education - McGraw-Hill/Irwin - McGraw-Hill - Career Education - McGraw Hill - McGraw-Hill Education
- Publish Date: ➤ 1996 - 2000 - 2004 - 2005 - 2009 - 2015 - 2022
- Publish Location: Chicago - Boston
“Customer Service” Subjects and Themes:
- Subjects: Customer services
Edition Identifiers:
- The Open Library ID: ➤ OL9263667M - OL35099250M - OL28843095M - OL35099251M - OL22108706M - OL7309008M - OL802834M - OL16480565M - OL7305899M - OL9260572M
- Online Computer Library Center (OCLC) ID: 181072636 - 54372274
- Library of Congress Control Number (LCCN): 00059614 - 95039280 - 2007045960
- All ISBNs: ➤ 0073545449 - 1265017662 - 9781265017668 - 1259662330 - 9780072938050 - 0078226333 - 9780078226335 - 0256187428 - 9780256187427 - 0072938056 - 9781260381900 - 1260381900 - 9781259662331 - 9780073545448
Author's Alternative Names:
"Robert, W. Lucas"Access and General Info:
- First Year Published: 1996
- Is Full Text Available: Yes
- Is The Book Public: No
- Access Status: Printdisabled
Online Access
Downloads Are Not Available:
The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
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47Customer service for dummies
By Karen Leland
“Customer service for dummies” Metadata:
- Title: Customer service for dummies
- Author: Karen Leland
- Language: English
- Number of Pages: Median: 408
- Publisher: ➤ For Dummies - IDG Books Worldwide, Inc. - John Wiley & Sons, Ltd. - Wiley & Sons, Incorporated, John - Wiley & Sons Canada, Limited, John - Wiley
- Publish Date: 1999 - 2006 - 2007 - 2011
- Publish Location: ➤ New York - Foster City, CA - Indianapolis, IN
“Customer service for dummies” Subjects and Themes:
- Subjects: Business - Customer services - Nonfiction - Customer relations
Edition Identifiers:
- The Open Library ID: ➤ OL48635346M - OL39866580M - OL39859353M - OL7621256M - OL54780M - OL24264075M - OL18498098M
- Online Computer Library Center (OCLC) ID: 56777477
- Library of Congress Control Number (LCCN): 2006920629 - 99065975
- All ISBNs: ➤ 0764552090 - 9780764552090 - 9781280447808 - 9780470049723 - 0471768693 - 9780471768692 - 128044780X - 0470198028 - 1118052730 - 9781118052730 - 0470049723 - 9780470198025
First Setence:
"In the old days, nobody wrote books about service."
Access and General Info:
- First Year Published: 1999
- Is Full Text Available: Yes
- Is The Book Public: No
- Access Status: Printdisabled
Online Access
Downloads Are Not Available:
The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
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48LibQUAL+ Spring 2003 Survey Group Results
By Association of Research Libraries
“LibQUAL+ Spring 2003 Survey Group Results” Metadata:
- Title: ➤ LibQUAL+ Spring 2003 Survey Group Results
- Author: ➤ Association of Research Libraries
- Language: English
- Number of Pages: Median: 100
- Publisher: ➤ Texas A & M University - Association of Research Libraries
- Publish Date: 2003 - 2004
- Publish Location: ➤ [College Station, Tex.] - Washington, DC
“LibQUAL+ Spring 2003 Survey Group Results” Subjects and Themes:
- Subjects: ➤ Public services (Libraries) - Statistics - Research libraries - Library surveys - Customer services - Academic libraries - Evaluation
Edition Identifiers:
- The Open Library ID: ➤ OL12433083M - OL12433079M - OL12433076M - OL12433086M - OL12433082M - OL12433077M - OL12433080M - OL12433081M - OL12433084M - OL12433078M - OL22570081M - OL12433085M
- Online Computer Library Center (OCLC) ID: 56055331 - 52883562 - 54069900 - 62280065 - 53081259
- All ISBNs: ➤ 9781594070006 - 9781594070013 - 1594070008 - 9781594070044 - 9781594070082 - 9781594070105 - 9781594070129 - 1594070105 - 1594070075 - 9781594070051 - 1594070059 - 9781594070020 - 1594070040 - 9781594070037 - 1594070083 - 1594070016 - 9781594070075 - 1594070067 - 1594070024 - 1594070032 - 9781594070068 - 1594070121
Access and General Info:
- First Year Published: 2003
- Is Full Text Available: No
- Is The Book Public: No
- Access Status: No_ebook
Online Access
Downloads Are Not Available:
The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
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49This is service design thinking
By Marc Stickdorn and Jakob Schneider
“This is service design thinking” Metadata:
- Title: ➤ This is service design thinking
- Authors: Marc StickdornJakob Schneider
- Language: English
- Number of Pages: Median: 377
- Publisher: ➤ Bis B.V., Uitgeverij (BIS Publishers) - Wiley
- Publish Date: 2011 - 2014
- Publish Location: Hoboken, NJ
“This is service design thinking” Subjects and Themes:
- Subjects: ➤ Service industries - Management - Service industries, management - Customer services - Creative ability in business - Lateral thinking - Creative thinking - BUSINESS & ECONOMICS - Industrial Management - Management Science - Organizational Behavior - Electronic books
Edition Identifiers:
- The Open Library ID: OL27142434M - OL28483897M
- Online Computer Library Center (OCLC) ID: 751834014 - 849722713 - 894513934
- Library of Congress Control Number (LCCN): 2011278217
- All ISBNs: 9781118156308 - 906369279X - 9789063692797 - 1118156307
Access and General Info:
- First Year Published: 2011
- Is Full Text Available: Yes
- Is The Book Public: No
- Access Status: Printdisabled
Online Access
Downloads Are Not Available:
The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
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50Service quality
By Roland T. Rust and Richard L. Oliver
“Service quality” Metadata:
- Title: Service quality
- Authors: Roland T. RustRichard L. Oliver
- Language: English
- Number of Pages: Median: 292
- Publisher: ➤ Sage Publications, Inc - Sage Publications - SAGE Publications, Incorporated
- Publish Date: 1993 - 1994 - 2012
- Publish Location: Thousand Oaks, Calif
“Service quality” Subjects and Themes:
- Subjects: Customer services - Quality control - Consumer satisfaction - Customer service
Edition Identifiers:
- The Open Library ID: ➤ OL7908498M - OL7908499M - OL38260696M - OL21557083M - OL1421074M - OL39931992M
- Online Computer Library Center (OCLC) ID: 28665527
- Library of Congress Control Number (LCCN): 93031228
- All ISBNs: ➤ 0803949197 - 9780803949195 - 9781322418612 - 1452262489 - 0803949200 - 1322418616 - 9780803949201 - 9781452262482
First Setence:
"One of us (Rust) recently gave a lecture to an alumni gathering at Vanderbilt on the topic of Total Quality Management (TOM) and how it was being misapplied (see Kordupleski, Rust, & Zahorik, 1992)."
Access and General Info:
- First Year Published: 1993
- Is Full Text Available: Yes
- Is The Book Public: No
- Access Status: Printdisabled
Online Access
Downloads Are Not Available:
The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
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