Explore: Qualité De Service
Discover books, insights, and more — all in one place.
Learn more about Qualité De Service with top reads curated from trusted sources — all in one place.
AI-Generated Overview About “qualit%C3%A9-de-service”:
Books Results
Source: The Open Library
The Open Library Search Results
Search results from The Open Library
1Complete Guide to Preparing & Implementing Service Level Agreements
By Sheila Pantry and Peter Griffiths
“Complete Guide to Preparing & Implementing Service Level Agreements” Metadata:
- Title: ➤ Complete Guide to Preparing & Implementing Service Level Agreements
- Authors: Sheila PantryPeter Griffiths
- Language: English
- Number of Pages: Median: 193
- Publisher: ➤ Library Association Publishing (UK) - Library Association - Library Assn Pub Ltd
- Publish Date: 1997 - 2001
- Publish Location: London
“Complete Guide to Preparing & Implementing Service Level Agreements” Subjects and Themes:
- Subjects: ➤ Cost control - Quality control - Service industries - Service-level agreements - Total quality management - Library, archive & information management - Reference - Bibliotheekbeheer - Library Services - Library cooperation - Overeenkomsten - Public services (Libraries) - Information Services - Library legislation - Consumer satisfaction - Library administration - Consumer Behavior - Services d'information - Administration - Bibliothèques - Qualité de service - Qualité totale - Services (Industrie) - Qualité - Contrôle - Coût - Consommateurs - Satisfaction
Edition Identifiers:
- The Open Library ID: OL21463002M - OL12003012M - OL12003078M
- Online Computer Library Center (OCLC) ID: 59512291 - 46809444
- All ISBNs: 9781856042390 - 1856042391 - 1856044106 - 9781856044103
Author's Alternative Names:
"Griffiths Peter", "Pantry, Sheila" and "Pantry, Sheila ca. 20./21. Jh"Access and General Info:
- First Year Published: 1997
- Is Full Text Available: Yes
- Is The Book Public: No
- Access Status: Borrowable
Online Access
Downloads Are Not Available:
The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
Online Borrowing:
- Borrowing from Open Library: Borrowing link
- Borrowing from Archive.org: Borrowing link
Online Marketplaces
Find Complete Guide to Preparing & Implementing Service Level Agreements at online marketplaces:
- Amazon: Audiable, Kindle and printed editions.
- Ebay: New & used books.
2La gestion des reclamatio
By l. Hermel
“La gestion des reclamatio” Metadata:
- Title: La gestion des reclamatio
- Author: l. Hermel
- Language: fre
- Publisher: ➤ Association Française de Normalisation (AFNOR)
- Publish Date: 2002
“La gestion des reclamatio” Subjects and Themes:
- Subjects: ➤ Automobile industry and trade - Customer services - Statistics - Periodicals - Management - Service-level agreements - Relations clients-fournisseurs - Relations avec la clientèle - Consommateurs - Plaintes - Gestion - Guides, manuels - Automobiles - Industrie et commerce - Service à la clientèle - Statistiques - Périodiques - Qualité de service
Edition Identifiers:
- The Open Library ID: OL12444557M
- Online Computer Library Center (OCLC) ID: 154116091
- All ISBNs: 9782125050238 - 2125050234
Access and General Info:
- First Year Published: 2002
- Is Full Text Available: Yes
- Is The Book Public: No
- Access Status: Borrowable
Online Access
Downloads Are Not Available:
The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
Online Borrowing:
- Borrowing from Open Library: Borrowing link
- Borrowing from Archive.org: Borrowing link
Online Marketplaces
Find La gestion des reclamatio at online marketplaces:
- Amazon: Audiable, Kindle and printed editions.
- Ebay: New & used books.
3Réussir la performance des services aux clients
By Marcel Alain
“Réussir la performance des services aux clients” Metadata:
- Title: ➤ Réussir la performance des services aux clients
- Author: Marcel Alain
- Language: fre
- Number of Pages: Median: 376
- Publisher: Éditions nouvelles
- Publish Date: 2002
- Publish Location: Montréal, Qué
“Réussir la performance des services aux clients” Subjects and Themes:
- Subjects: ➤ Satisfaction - Changement organisationnel - Contrôle - Services (Industrie) - Qualité - Consommateurs - Organizational effectiveness - Service-level agreements - Customer services - Service industries - Management - Compétivité des entreprises - Indicateurs de performance - Gestion du changement - Technologie de l'information - Marketing - Restructuration - Efficacité organisationnelle - Technologies de l'information et de la communication - Qualité de service - Service à la clientèle - Gestion - Services - Productivité - Relations avec la clientèle - Nouvelles technologies de l'information - Satisfaction du consommateur - Industrie de service - Qualité des services
Edition Identifiers:
- The Open Library ID: OL22157613M
- Online Computer Library Center (OCLC) ID: 50235986
- All ISBNs: 9782921696654 - 2921696657
Access and General Info:
- First Year Published: 2002
- Is Full Text Available: Yes
- Is The Book Public: No
- Access Status: Borrowable
Online Access
Downloads Are Not Available:
The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
Online Borrowing:
- Borrowing from Open Library: Borrowing link
- Borrowing from Archive.org: Borrowing link
Online Marketplaces
Find Réussir la performance des services aux clients at online marketplaces:
- Amazon: Audiable, Kindle and printed editions.
- Ebay: New & used books.
4Si notre service à la clientèle fait picpic, appuyez sur le 1
By Pierre Filiatrault
“Si notre service à la clientèle fait picpic, appuyez sur le 1” Metadata:
- Title: ➤ Si notre service à la clientèle fait picpic, appuyez sur le 1
- Author: Pierre Filiatrault
- Language: fre
- Number of Pages: Median: 141
- Publisher: Éditions Transcontinental
- Publish Date: 2009
- Publish Location: Montréal
“Si notre service à la clientèle fait picpic, appuyez sur le 1” Subjects and Themes:
- Subjects: ➤ Qualité de service - Évaluation - Customer services - Relations avec la clientèle - Service à la clientèle - Evaluation - Customer relations - Service-level agreements
Edition Identifiers:
- The Open Library ID: OL28419383M
- Online Computer Library Center (OCLC) ID: 455794210
- All ISBNs: 9782895211181 - 9782894724330 - 2894724330 - 2895211183
Access and General Info:
- First Year Published: 2009
- Is Full Text Available: Yes
- Is The Book Public: No
- Access Status: Borrowable
Online Access
Downloads Are Not Available:
The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
Online Borrowing:
- Borrowing from Open Library: Borrowing link
- Borrowing from Archive.org: Borrowing link
Online Marketplaces
Find Si notre service à la clientèle fait picpic, appuyez sur le 1 at online marketplaces:
- Amazon: Audiable, Kindle and printed editions.
- Ebay: New & used books.
5Le Temps des services. Une approche nouvelle du management
By J. Téboul
“Le Temps des services. Une approche nouvelle du management” Metadata:
- Title: ➤ Le Temps des services. Une approche nouvelle du management
- Author: J. Téboul
- Number of Pages: Median: 311
- Publisher: Organisation
- Publish Date: 1999
“Le Temps des services. Une approche nouvelle du management” Subjects and Themes:
- Subjects: ➤ Service industries - Service-level agreements - Services (activités tertiaires) - Qualité - Contrôle - Services (Industrie) - Informatique - Qualité de service - Marketing des services - Gestion d'entreprise - Contrôle de qualité - Industrie de service - Qualité des services - Service à la clientèle - Nouvelles technologies de l'information - Prestation de service
Edition Identifiers:
- The Open Library ID: OL12523621M
- All ISBNs: 9782708122321 - 2708122320
Access and General Info:
- First Year Published: 1999
- Is Full Text Available: Yes
- Is The Book Public: No
- Access Status: Borrowable
Online Access
Downloads Are Not Available:
The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
Online Borrowing:
- Borrowing from Open Library: Borrowing link
- Borrowing from Archive.org: Borrowing link
Online Marketplaces
Find Le Temps des services. Une approche nouvelle du management at online marketplaces:
- Amazon: Audiable, Kindle and printed editions.
- Ebay: New & used books.
6La qualité de service
By Laurent Hermel
“La qualité de service” Metadata:
- Title: La qualité de service
- Author: Laurent Hermel
- Language: fre
- Number of Pages: Median: 159
- Publisher: AFNOR
- Publish Date: 2004
- Publish Location: Saint-Denis-La Plaine
“La qualité de service” Subjects and Themes:
- Subjects: ➤ Qualité de service - Guides, manuels - Relations clients-fournisseurs - Services - Marketing - Référenciation
- Places: France
Edition Identifiers:
- The Open Library ID: OL40204720M
- Online Computer Library Center (OCLC) ID: 469300038
- All ISBNs: 9782124651924 - 2124651927 - 212475078X - 9782124750788
Access and General Info:
- First Year Published: 2004
- Is Full Text Available: Yes
- Is The Book Public: No
- Access Status: Borrowable
Online Access
Downloads Are Not Available:
The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
Online Borrowing:
- Borrowing from Open Library: Borrowing link
- Borrowing from Archive.org: Borrowing link
Online Marketplaces
Find La qualité de service at online marketplaces:
- Amazon: Audiable, Kindle and printed editions.
- Ebay: New & used books.
7La dynamique du client
By Richard Whiteley and Gérard Mulliez
“La dynamique du client” Metadata:
- Title: La dynamique du client
- Authors: Richard WhiteleyGérard Mulliez
- Number of Pages: Median: 336
- Publisher: Maxima
- Publish Date: 1994
“La dynamique du client” Subjects and Themes:
- Subjects: ➤ Customer relations - Customer services - Service-level agreements - Consumer satisfaction - Consumer Behavior - Entreprise - Service à la clientèle - Services - Clientèle - Gestion d'entreprise - Client - Relations avec la clientèle - Qualité de service - Consommateurs - Satisfaction - Services (activités tertiaires) - Marketing
Edition Identifiers:
- The Open Library ID: OL12610888M
- Online Computer Library Center (OCLC) ID: 31926152
- All ISBNs: 9782840010623 - 2840010623
Access and General Info:
- First Year Published: 1994
- Is Full Text Available: Yes
- Is The Book Public: No
- Access Status: Borrowable
Online Access
Downloads Are Not Available:
The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
Online Borrowing:
- Borrowing from Open Library: Borrowing link
- Borrowing from Archive.org: Borrowing link
Online Marketplaces
Find La dynamique du client at online marketplaces:
- Amazon: Audiable, Kindle and printed editions.
- Ebay: New & used books.
8La démarche qualité dans le système professionnel québécois
By Pierre-Jean Dion
“La démarche qualité dans le système professionnel québécois” Metadata:
- Title: ➤ La démarche qualité dans le système professionnel québécois
- Author: Pierre-Jean Dion
- Language: fre
- Number of Pages: Median: 48
- Publisher: ➤ Conseil interprofessionnel du Québec
- Publish Date: 1997
- Publish Location: [Montréal]
“La démarche qualité dans le système professionnel québécois” Subjects and Themes:
- Subjects: ➤ Professional corporations - Handbooks, manuals - Management - Services industries - Quality control - Customer relations - Service-level agreements - Sociétés civiles professionnelles - Gestion - Guides, manuels - Services (Industrie) - Qualité - Contrôle - Relations avec la clientèle - Qualité de service
- Places: Québec (Province) - Québec
Edition Identifiers:
- The Open Library ID: OL39491802M
- Online Computer Library Center (OCLC) ID: 39076049
- All ISBNs: 9782920350014 - 2920350013
Access and General Info:
- First Year Published: 1997
- Is Full Text Available: Yes
- Is The Book Public: No
- Access Status: Borrowable
Online Access
Downloads Are Not Available:
The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
Online Borrowing:
- Borrowing from Open Library: Borrowing link
- Borrowing from Archive.org: Borrowing link
Online Marketplaces
Find La démarche qualité dans le système professionnel québécois at online marketplaces:
- Amazon: Audiable, Kindle and printed editions.
- Ebay: New & used books.
9La satisfaction totale du client
By Jacques Horovitz and Michèle Jurgens Panak
“La satisfaction totale du client” Metadata:
- Title: ➤ La satisfaction totale du client
- Authors: Jacques HorovitzMichèle Jurgens Panak
- Number of Pages: Median: 459
- Publisher: Dunod
- Publish Date: 1994
“La satisfaction totale du client” Subjects and Themes:
- Subjects: ➤ Consumer satisfaction - Customer services - Service-level agreements - Quality control - Gestion d'entreprise - Qualité totale - Service à la clientèle - Gestion - Qualité - Contrôle - Cas, Études de - Consommateurs - Satisfaction - Qualité de service - Vente
- Places: Europe
Edition Identifiers:
- The Open Library ID: OL12592343M
- Online Computer Library Center (OCLC) ID: 31890158
- All ISBNs: 9782729604707 - 2729604707
Access and General Info:
- First Year Published: 1994
- Is Full Text Available: Yes
- Is The Book Public: No
- Access Status: Borrowable
Online Access
Downloads Are Not Available:
The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
Online Borrowing:
- Borrowing from Open Library: Borrowing link
- Borrowing from Archive.org: Borrowing link
Online Marketplaces
Find La satisfaction totale du client at online marketplaces:
- Amazon: Audiable, Kindle and printed editions.
- Ebay: New & used books.
10Le client d'abord!
By G. Pernel and J.-L. Dezalay
“Le client d'abord!” Metadata:
- Title: Le client d'abord!
- Authors: G. PernelJ.-L. Dezalay
- Number of Pages: Median: 272
- Publisher: Organisation
- Publish Date: 1992
“Le client d'abord!” Subjects and Themes:
- Subjects: ➤ Selling - Qualité - Vente - Service à la clientèle - Contrôle - Relations avec la clientèle - Évaluation - Qualité de service - Ventes
Edition Identifiers:
- The Open Library ID: OL12523490M
- All ISBNs: 9782708114272 - 2708114271
Access and General Info:
- First Year Published: 1992
- Is Full Text Available: Yes
- Is The Book Public: No
- Access Status: Borrowable
Online Access
Downloads Are Not Available:
The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
Online Borrowing:
- Borrowing from Open Library: Borrowing link
- Borrowing from Archive.org: Borrowing link
Online Marketplaces
Find Le client d'abord! at online marketplaces:
- Amazon: Audiable, Kindle and printed editions.
- Ebay: New & used books.
11Client satisfaction pays
By Carin A. Smith DVM, Stephen W. Brown, Steven D. Wood, Sheryl J. Bronkesh and Anne-Marie Nelson
“Client satisfaction pays” Metadata:
- Title: Client satisfaction pays
- Authors: Carin A. Smith DVMStephen W. BrownSteven D. WoodSheryl J. BronkeshAnne-Marie Nelson
- Language: English
- Number of Pages: Median: 222
- Publisher: Amer Animal Hospital Assn
- Publish Date: 1998
“Client satisfaction pays” Subjects and Themes:
- Subjects: ➤ Veterinary medicine - Relations vétérinaire-client - Qualité de service - Psychology - Practice - Pet owners - Médecine vétérinaire - Interpersonal communication - Satisfaction - Veterinarian and client - Pratique
Edition Identifiers:
- The Open Library ID: OL11541574M
- Online Computer Library Center (OCLC) ID: 40133115
- Library of Congress Control Number (LCCN): 2007281711
- All ISBNs: 0941451712 - 9780941451710
Access and General Info:
- First Year Published: 1998
- Is Full Text Available: Yes
- Is The Book Public: No
- Access Status: Borrowable
Online Access
Downloads Are Not Available:
The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
Online Borrowing:
- Borrowing from Open Library: Borrowing link
- Borrowing from Archive.org: Borrowing link
Online Marketplaces
Find Client satisfaction pays at online marketplaces:
- Amazon: Audiable, Kindle and printed editions.
- Ebay: New & used books.
12Introduction à la qualité totale en éducation
By Clermont Barnabe
“Introduction à la qualité totale en éducation” Metadata:
- Title: ➤ Introduction à la qualité totale en éducation
- Author: Clermont Barnabe
- Language: fre
- Number of Pages: Median: 147
- Publisher: ➤ Éditions Transcontinentales - Presses Inter Universitaires
- Publish Date: 1995
- Publish Location: Montréal, Qué - Québec, Qué
“Introduction à la qualité totale en éducation” Subjects and Themes:
- Subjects: ➤ Administration scolaire - Qualité totale - Efficacité organisationnelle - Total quality management - School management and organization - Organizational change - Service-level agreements - Education - Aims and objectives - Total Quality Management - Organizational Innovation - Qualité de service - Éducation - Finalités - Changement organisationnel
- Places: États-Unis - Québec (Province)
Edition Identifiers:
- The Open Library ID: OL20614509M
- Online Computer Library Center (OCLC) ID: 427982833
- All ISBNs: 9782894410080 - 2894410085
Access and General Info:
- First Year Published: 1995
- Is Full Text Available: Yes
- Is The Book Public: No
- Access Status: Borrowable
Online Access
Downloads Are Not Available:
The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
Online Borrowing:
- Borrowing from Open Library: Borrowing link
- Borrowing from Archive.org: Borrowing link
Online Marketplaces
Find Introduction à la qualité totale en éducation at online marketplaces:
- Amazon: Audiable, Kindle and printed editions.
- Ebay: New & used books.
13Service compris 2.0
By Philippe Bloch
“Service compris 2.0” Metadata:
- Title: Service compris 2.0
- Author: Philippe Bloch
- Language: fre
- Number of Pages: Median: 401
- Publisher: Ventana éditions
- Publish Date: 2011
- Publish Location: Paris
“Service compris 2.0” Subjects and Themes:
- Subjects: ➤ Qualité de service - Personnel - Direction - Ressources humaines - Web 2.0 - Aspect économique - Relations avec la clientèle - Gestion - Marketing stratégique - Guides, manuels - Marketing - Qualité des services - Service à la clientèle - Web 2.0. - Technologie de l'information - Entreprises
- Places: France
Edition Identifiers:
- The Open Library ID: OL35338381M
- Online Computer Library Center (OCLC) ID: 758789085
- All ISBNs: 9782952769068 - 2952769060
Access and General Info:
- First Year Published: 2011
- Is Full Text Available: Yes
- Is The Book Public: No
- Access Status: Borrowable
Online Access
Downloads Are Not Available:
The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
Online Borrowing:
- Borrowing from Open Library: Borrowing link
- Borrowing from Archive.org: Borrowing link
Online Marketplaces
Find Service compris 2.0 at online marketplaces:
- Amazon: Audiable, Kindle and printed editions.
- Ebay: New & used books.
14Winning ways
By Jacques Horovitz
“Winning ways” Metadata:
- Title: Winning ways
- Author: Jacques Horovitz
- Language: English
- Number of Pages: Median: 143
- Publisher: Productivity Press
- Publish Date: 1990
- Publish Location: Cambridge, Mass
“Winning ways” Subjects and Themes:
- Subjects: ➤ Customer services - Service à la clientèle - Qualité de service - Services (Industrie) - Contrôle - Qualité
Edition Identifiers:
- The Open Library ID: OL1856799M
- Online Computer Library Center (OCLC) ID: 21901777
- Library of Congress Control Number (LCCN): 90008788
- All ISBNs: 091529978X - 9780915299782
Access and General Info:
- First Year Published: 1990
- Is Full Text Available: Yes
- Is The Book Public: No
- Access Status: Borrowable
Online Access
Downloads Are Not Available:
The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
Online Borrowing:
- Borrowing from Open Library: Borrowing link
- Borrowing from Archive.org: Borrowing link
Online Marketplaces
Find Winning ways at online marketplaces:
- Amazon: Audiable, Kindle and printed editions.
- Ebay: New & used books.
15Quality counts
By Des Kelly and Bridget Warr
“Quality counts” Metadata:
- Title: Quality counts
- Authors: Des KellyBridget Warr
- Language: English
- Number of Pages: Median: 227
- Publisher: ➤ Whiting & Birch Ltd - Whiting & Birch
- Publish Date: 1991 - 1992
- Publish Location: London
“Quality counts” Subjects and Themes:
- Subjects: ➤ Services sociaux - Management - Évaluation - Administration - Contrôle - Service social - Qualité de service - Human services - Qualité totale - Qualité - Total quality management
Edition Identifiers:
- The Open Library ID: OL22376885M - OL12073749M
- Online Computer Library Center (OCLC) ID: 28226212
- All ISBNs: 9781871177206 - 1871177200
Access and General Info:
- First Year Published: 1991
- Is Full Text Available: Yes
- Is The Book Public: No
- Access Status: Printdisabled
Online Access
Downloads Are Not Available:
The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
Online Borrowing:
Online Marketplaces
Find Quality counts at online marketplaces:
- Amazon: Audiable, Kindle and printed editions.
- Ebay: New & used books.
16Quality of service
By Paul Ferguson
“Quality of service” Metadata:
- Title: Quality of service
- Author: Paul Ferguson
- Language: English
- Number of Pages: Median: 266
- Publisher: Wiley
- Publish Date: 1998
- Publish Location: New York
“Quality of service” Subjects and Themes:
- Subjects: ➤ Evaluation - Management - Traffic - Telecommunication - Internet - Intranets (Computer networks) - Télécommunications - Trafic - Intranets - Évaluation - Qualité de service - Files d'attente, Théorie des - Réseaux d'ordinateurs - Qualité - Contrôle - Leistungsbewertung - Telekommunikation - Telecommunication, traffic - Enterprise networks - Internet & world wide web - general & miscellaneous - Performance - computer networks - Telecommunications technology - General & miscellaneous networking & telecommunications
Edition Identifiers:
- The Open Library ID: OL694353M
- Online Computer Library Center (OCLC) ID: 37693845
- Library of Congress Control Number (LCCN): 97041656
- All ISBNs: 9780471243588 - 0471243582
Access and General Info:
- First Year Published: 1998
- Is Full Text Available: Yes
- Is The Book Public: No
- Access Status: Printdisabled
Online Access
Downloads Are Not Available:
The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
Online Borrowing:
Online Marketplaces
Find Quality of service at online marketplaces:
- Amazon: Audiable, Kindle and printed editions.
- Ebay: New & used books.
17Qualité
By Andréas Agathocleous
“Qualité” Metadata:
- Title: Qualité
- Author: Andréas Agathocleous
- Language: fre
- Number of Pages: Median: 359
- Publisher: Éditions de l'ANACT
- Publish Date: 1996
- Publish Location: Montrouge
“Qualité” Subjects and Themes:
- Subjects: ➤ Qualité de service - Qualité des produits - Qualité totale - Contrôle - Qualité - Assurance qualité
Edition Identifiers:
- The Open Library ID: OL20639040M
- All ISBNs: 2903540683 - 9782903540685
Access and General Info:
- First Year Published: 1996
- Is Full Text Available: No
- Is The Book Public: No
- Access Status: No_ebook
Online Marketplaces
Find Qualité at online marketplaces:
- Amazon: Audiable, Kindle and printed editions.
- Ebay: New & used books.
18Le QFD
By Denis Bechard
“Le QFD” Metadata:
- Title: Le QFD
- Author: Denis Bechard
- Language: fre
- Number of Pages: Median: 80
- Publisher: ➤ Hydro-Québec, Communication et environnement pour la vice-présidence, Qualité et gestion du changement
- Publish Date: 1997
- Publish Location: [Montréal]
“Le QFD” Subjects and Themes:
- Subjects: ➤ Contrôle - Customer relations -- Handbooks, manuals - Customer service -- Handbooks, manuals - Hydro-Québec - QFD - Qualité - Qualité de service - Relations avec la clientele -- Guides, manuels - Service à la clientèle
Edition Identifiers:
- The Open Library ID: OL22152845M
- All ISBNs: 2550312732 - 9782550312734
Access and General Info:
- First Year Published: 1997
- Is Full Text Available: No
- Is The Book Public: No
- Access Status: No_ebook
Online Marketplaces
Find Le QFD at online marketplaces:
- Amazon: Audiable, Kindle and printed editions.
- Ebay: New & used books.
19Le temps du service
By Jean-Luc Fessard
“Le temps du service” Metadata:
- Title: Le temps du service
- Author: Jean-Luc Fessard
- Language: fre
- Number of Pages: Median: 218
- Publisher: Dunod
- Publish Date: 1993
- Publish Location: Paris
“Le temps du service” Subjects and Themes:
- Subjects: ➤ Services (Industrie) - Service à la clientèle - Qualité de service - Gestion - Budgets temps - Relations avec la clientèle
Edition Identifiers:
- The Open Library ID: OL20595352M
- Online Computer Library Center (OCLC) ID: 29642682
- All ISBNs: 2100019945 - 9782100019946
Access and General Info:
- First Year Published: 1993
- Is Full Text Available: No
- Is The Book Public: No
- Access Status: No_ebook
Online Marketplaces
Find Le temps du service at online marketplaces:
- Amazon: Audiable, Kindle and printed editions.
- Ebay: New & used books.
20La qualité du service dans l'entreprise
By Jean-Pierre Baruche
“La qualité du service dans l'entreprise” Metadata:
- Title: ➤ La qualité du service dans l'entreprise
- Author: Jean-Pierre Baruche
- Language: fre
- Number of Pages: Median: 223
- Publisher: Éditions d'Organisation
- Publish Date: 1992
- Publish Location: Paris
“La qualité du service dans l'entreprise” Subjects and Themes:
- Subjects: Qualité totale - Qualité de service - Assurance qualité
Edition Identifiers:
- The Open Library ID: OL20595856M
- Online Computer Library Center (OCLC) ID: 27334522
- All ISBNs: 9782708114906 - 2708114905
Access and General Info:
- First Year Published: 1992
- Is Full Text Available: No
- Is The Book Public: No
- Access Status: No_ebook
Online Marketplaces
Find La qualité du service dans l'entreprise at online marketplaces:
- Amazon: Audiable, Kindle and printed editions.
- Ebay: New & used books.
21CRM
By Dominique Moisand
“CRM” Metadata:
- Title: CRM
- Author: Dominique Moisand
- Language: fre
- Number of Pages: Median: 223
- Publisher: Hermes Science
- Publish Date: 2002
- Publish Location: Paris
“CRM” Subjects and Themes:
- Subjects: Commerce électronique - Service à la clientèle - Qualité de service - Relations avec la clientèle - Gestion
Edition Identifiers:
- The Open Library ID: OL22138028M
- All ISBNs: 9782746205741 - 2746205742
Access and General Info:
- First Year Published: 2002
- Is Full Text Available: No
- Is The Book Public: No
- Access Status: No_ebook
Online Marketplaces
Find CRM at online marketplaces:
- Amazon: Audiable, Kindle and printed editions.
- Ebay: New & used books.
22E conomie de la qualite
By Be ne dicte Coestier
“E conomie de la qualite” Metadata:
- Title: E conomie de la qualite
- Author: Be ne dicte Coestier
- Language: fre
- Number of Pages: Median: 121
- Publisher: La De couverte
- Publish Date: 2004
- Publish Location: Paris
“E conomie de la qualite” Subjects and Themes:
- Subjects: ➤ Politique publique - Contro le de qualite - Qualite de service - Autore gulation - Qualite - Services publics - Qualite des produits - Qualite du produit - Norme de qualite - Contro le - Ame lioration de la qualite - Consommateurs - Satisfaction - Autore gulation (Droit) - Normes - Qualite des services - Qualité de service - Qualité des produits - Contrôle - Autorégulation (Droit) - Qualité des services - Norme de qualité - Qualité - Autorégulation - Qualité du produit - Amélioration de la qualité - Contrôle de qualité
Edition Identifiers:
- The Open Library ID: OL25553344M
- Online Computer Library Center (OCLC) ID: 56328931
- All ISBNs: 9782707141446 - 2707141445
Access and General Info:
- First Year Published: 2004
- Is Full Text Available: No
- Is The Book Public: No
- Access Status: No_ebook
Online Marketplaces
Find E conomie de la qualite at online marketplaces:
- Amazon: Audiable, Kindle and printed editions.
- Ebay: New & used books.
23Service agreements
By Robert Benyon
“Service agreements” Metadata:
- Title: Service agreements
- Author: Robert Benyon
- Language: English
- Number of Pages: Median: 100
- Publisher: Van Haren Publishing
- Publish Date: 2006
“Service agreements” Subjects and Themes:
- Subjects: ➤ Computer networks - Management - Information technology - Service-level agreements - Qualité de service - Réseaux d'ordinateurs - Gestion - Technologie de l'information
Edition Identifiers:
- The Open Library ID: OL9408789M
- Online Computer Library Center (OCLC) ID: 171548643
- All ISBNs: 9077212914 - 9789077212912
Access and General Info:
- First Year Published: 2006
- Is Full Text Available: No
- Is The Book Public: No
- Access Status: No_ebook
Online Access
Downloads Are Not Available:
The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
Online Borrowing:
Online Marketplaces
Find Service agreements at online marketplaces:
- Amazon: Audiable, Kindle and printed editions.
- Ebay: New & used books.
24Au-delà de la qualité
By Frédérik Mispelblom-Beyer
“Au-delà de la qualité” Metadata:
- Title: Au-delà de la qualité
- Author: Frédérik Mispelblom-Beyer
- Language: fre
- Number of Pages: Median: 305
- Publisher: Syros la Découverte
- Publish Date: 1999
“Au-delà de la qualité” Subjects and Themes:
- Subjects: ➤ Quality assurance - Methods engineering - Quality of work life - Quality control - Qualité des produits - Qualité de service - Qualité - Contrôle - Assurance qualité - Qualité du travail - Qualité totale
Edition Identifiers:
- The Open Library ID: OL9696058M
- Online Computer Library Center (OCLC) ID: 41447583
- All ISBNs: 2841466604 - 9782841466603
First Setence:
"La qualité des produits et des services est un thème d'une aveuglante évidence."
Access and General Info:
- First Year Published: 1999
- Is Full Text Available: No
- Is The Book Public: No
- Access Status: No_ebook
Online Access
Downloads Are Not Available:
The book is not public therefore the download links will not allow the download of the entire book, however, borrowing the book online is available.
Online Borrowing:
Online Marketplaces
Find Au-delà de la qualité at online marketplaces:
- Amazon: Audiable, Kindle and printed editions.
- Ebay: New & used books.