The complete guide to preparing and implementing service level agreements - Info and Reading Options
By Sheila Pantry and Peter Griffiths
"The complete guide to preparing and implementing service level agreements" was published by Library Association in 2001 - London, it has 193 pages and the language of the book is English.
“The complete guide to preparing and implementing service level agreements” Metadata:
- Title: ➤ The complete guide to preparing and implementing service level agreements
- Authors: Sheila PantryPeter Griffiths
- Language: English
- Number of Pages: 193
- Publisher: Library Association
- Publish Date: 2001
- Publish Location: London
“The complete guide to preparing and implementing service level agreements” Subjects and Themes:
- Subjects: ➤ Cost control - Quality control - Service industries - Service-level agreements - Total quality management - Library, archive & information management - Reference - Bibliotheekbeheer - Library Services - Library cooperation - Overeenkomsten - Public services (Libraries) - Information Services - Library legislation - Consumer satisfaction - Library administration - Consumer Behavior - Services d'information - Administration - Bibliothèques - Qualité de service - Qualité totale - Services (Industrie) - Qualité - Contrôle - Coût - Consommateurs - Satisfaction
Edition Specifications:
- Pagination: xiii, 193 p. ;
Edition Identifiers:
- The Open Library ID: OL21463002M - OL4699433W
- Online Computer Library Center (OCLC) ID: 46809444
- ISBN-10: 1856044106
- All ISBNs: 1856044106
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