Complete Guide to Preparing & Implementing Service Level Agreements
By Sheila Pantry and Peter Griffiths
"Complete Guide to Preparing & Implementing Service Level Agreements" is published by Library Association Publishing (UK) in December 1997 - London, it has 133 pages and the language of the book is English.
“Complete Guide to Preparing & Implementing Service Level Agreements” Metadata:
- Title: ➤ Complete Guide to Preparing & Implementing Service Level Agreements
- Authors: Sheila PantryPeter Griffiths
- Language: English
- Number of Pages: 133
- Publisher: ➤ Library Association Publishing (UK)
- Publish Date: December 1997
- Publish Location: London
“Complete Guide to Preparing & Implementing Service Level Agreements” Subjects and Themes:
- Subjects: ➤ Cost control - Quality control - Service industries - Service-level agreements - Total quality management - Library, archive & information management - Reference - Bibliotheekbeheer - Library Services - Library cooperation - Overeenkomsten - Public services (Libraries) - Information Services - Library legislation - Consumer satisfaction - Library administration - Consumer Behavior - Services d'information - Administration - Bibliothèques - Qualité de service - Qualité totale - Services (Industrie) - Qualité - Contrôle - Coût - Consommateurs - Satisfaction
Edition Specifications:
- Format: Paperback
Edition Identifiers:
- The Open Library ID: OL12003012M - OL4699433W
- ISBN-13: 9781856042390
- ISBN-10: 1856042391
- All ISBNs: 1856042391 - 9781856042390
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