Selling with emotional intelligence
5 skills for building stronger client relationships
By Mitch Anthony
"Selling with emotional intelligence" is published by Dearborn Trade in 2003 - Chicago, IL, it has 261 pages and the language of the book is English.
“Selling with emotional intelligence” Metadata:
- Title: ➤ Selling with emotional intelligence
- Author: Mitch Anthony
- Language: English
- Number of Pages: 261
- Publisher: Dearborn Trade
- Publish Date: 2003
- Publish Location: Chicago, IL
“Selling with emotional intelligence” Subjects and Themes:
- Subjects: ➤ Emotional intelligence - Psychological aspects - Psychological aspects of Selling - Selling - Vente - Aspect psychologique - Intelligence émotionnelle - BUSINESS & ECONOMICS - Marketing - General - Distribution
Edition Specifications:
- Pagination: x, 261 p. :
Edition Identifiers:
- The Open Library ID: OL17572409M - OL5827035W
- Online Computer Library Center (OCLC) ID: 52914904
- Library of Congress Control Number (LCCN): 2003000917
- ISBN-10: 0793161282
- All ISBNs: 0793161282
AI-generated Review of “Selling with emotional intelligence”:
"Selling with emotional intelligence" Table Of Contents:
- 1- Introduction to EQ: five critical levels of awareness
- 2- Moving from Me to We
- 3- Understanding your personality DNA
- 4- Critical mass for sales success
- 5- Applied critical mass
- 6- Hotheads and seeing red
- 7- Six seconds of sabotage: from anger to danger
- 8- The viral spiral of emotion
- 9- How to prevent and contain negative outbursts
- 10- Solving the stress mess
- 11- Feeling helpless or taking charge
- 12- Redefining optimism
- 13- Sources of discouragement
- 14- Finding motivators that last
- 15- Winning the emotional tugs-of-war: the power of positive intent
- 16- Risking rejection: getting past no
- 17- The face you see: the face you show
- 18- Developing emotional radar: the powers of observation
- 19- Shifting gears: four critical selling adjustments
- 20- The power of curiosity: overcoming the narcissistic urge
- 21- Emotional archeology: mastering the art of the irresistible question
- 22- It's not about you
- 23- The likeability quotient
- 24- Reducing stress in confrontation
- 25- Masters in conflict
- 26- Negotiating emotion
- 27- Seven habits of the emotionally competent.
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