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1Challenges For Next Generation Network Operations And Service Management : 11th Asia-Pacific Network Operations And Management Symposium, APNOMS 2008, Beijing, China, October 22-24, 2008, Proceedings

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  • Language: English

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2New Techniques For Creative Purchasing; A Handbook For Purchasing People Who Want To Upgrade Their Jobs From Routine Service To The Management Level Of Operations

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160 p. 22 cm

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3Service Management Effectiveness : Balancing Strategy, Organization And Human Resources, Operations, And Marketing

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160 p. 22 cm

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  • Title: ➤  Service Management Effectiveness : Balancing Strategy, Organization And Human Resources, Operations, And Marketing
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4Service Operations Management

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160 p. 22 cm

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The book is available for download in "texts" format, the size of the file-s is: 513.92 Mbs, the file-s for this book were downloaded 28 times, the file-s went public at Tue Dec 29 2020.

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5The Management Of Service Operations

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160 p. 22 cm

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6Operations Management For Service Industries : Competing In The Service Era

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160 p. 22 cm

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  • Title: ➤  Operations Management For Service Industries : Competing In The Service Era
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  • Language: English

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The book is available for download in "texts" format, the size of the file-s is: 644.33 Mbs, the file-s for this book were downloaded 37 times, the file-s went public at Fri Jun 26 2020.

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7The Management Of Service Operations

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160 p. 22 cm

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8The Management Of Service Operations

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160 p. 22 cm

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The book is available for download in "texts" format, the size of the file-s is: 490.33 Mbs, the file-s for this book were downloaded 26 times, the file-s went public at Mon Feb 01 2021.

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9Operations Management In Service Industries And The Public Sector

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160 p. 22 cm

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  • Title: ➤  Operations Management In Service Industries And The Public Sector
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  • Language: English

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The book is available for download in "texts" format, the size of the file-s is: 326.68 Mbs, the file-s for this book were downloaded 9 times, the file-s went public at Thu Dec 08 2022.

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10DTIC ADA216678: Effectiveness Of The U.S. Public Health Service Occupational Illness And Injury Contingency Management Process (OPTICOMAP) In National Oceanic And Atmospheric Administration Fleet Operations

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In 1987, the U.S. Public Health Service implemented a case management process (OPTICOMAP) in a maritime operational setting; this process was designed to address the complex problems faced by occupationally injured or ill employees, restore them to their full potential, and return them to the work force. The purposes of this study were to describe OPTICOMAP, to develop an evaluation program of this process, and to apply the evaluation procedure to the 100 cases from 1985-86 (pre-OPTICOMAP) in comparison with the 123 cases from 1987-88 (post-OPTICOMAP). Results of comparisons between samples determined that ratings became more positive after OPTICOMAP implementation for almost all criteria: adherence to the case management, return-to-work plans, role fulfillment of key participants, time lost from work, duration of cases, and labor costs. Significantly more opportunities for light duty were available during the post- then pre-OPTICOMAP period. The average number of days lost from work decreased during the post-OPTICOMAP period, and all injured employees returned to work. These results provide strong support for the implementation of OPTICOMAP and return-to-work plans. Keywords: Occupational disease; Management planning and control, Case management, Cost containment.

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  • Title: ➤  DTIC ADA216678: Effectiveness Of The U.S. Public Health Service Occupational Illness And Injury Contingency Management Process (OPTICOMAP) In National Oceanic And Atmospheric Administration Fleet Operations
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  • Language: English

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11Introduction To Service And Operations Management BUAD 306

In 1987, the U.S. Public Health Service implemented a case management process (OPTICOMAP) in a maritime operational setting; this process was designed to address the complex problems faced by occupationally injured or ill employees, restore them to their full potential, and return them to the work force. The purposes of this study were to describe OPTICOMAP, to develop an evaluation program of this process, and to apply the evaluation procedure to the 100 cases from 1985-86 (pre-OPTICOMAP) in comparison with the 123 cases from 1987-88 (post-OPTICOMAP). Results of comparisons between samples determined that ratings became more positive after OPTICOMAP implementation for almost all criteria: adherence to the case management, return-to-work plans, role fulfillment of key participants, time lost from work, duration of cases, and labor costs. Significantly more opportunities for light duty were available during the post- then pre-OPTICOMAP period. The average number of days lost from work decreased during the post-OPTICOMAP period, and all injured employees returned to work. These results provide strong support for the implementation of OPTICOMAP and return-to-work plans. Keywords: Occupational disease; Management planning and control, Case management, Cost containment.

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  • Title: ➤  Introduction To Service And Operations Management BUAD 306
  • Language: English

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The book is available for download in "texts" format, the size of the file-s is: 1731.50 Mbs, the file-s for this book were downloaded 12 times, the file-s went public at Sun Nov 13 2022.

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12SAP System Operations [practical Solutions To Streamline 24/7 Operations, Advice To Conquer Your Biggest Change Management Challenges, Service Level Agreements, Disaster Recovery, Security And More]

In 1987, the U.S. Public Health Service implemented a case management process (OPTICOMAP) in a maritime operational setting; this process was designed to address the complex problems faced by occupationally injured or ill employees, restore them to their full potential, and return them to the work force. The purposes of this study were to describe OPTICOMAP, to develop an evaluation program of this process, and to apply the evaluation procedure to the 100 cases from 1985-86 (pre-OPTICOMAP) in comparison with the 123 cases from 1987-88 (post-OPTICOMAP). Results of comparisons between samples determined that ratings became more positive after OPTICOMAP implementation for almost all criteria: adherence to the case management, return-to-work plans, role fulfillment of key participants, time lost from work, duration of cases, and labor costs. Significantly more opportunities for light duty were available during the post- then pre-OPTICOMAP period. The average number of days lost from work decreased during the post-OPTICOMAP period, and all injured employees returned to work. These results provide strong support for the implementation of OPTICOMAP and return-to-work plans. Keywords: Occupational disease; Management planning and control, Case management, Cost containment.

“SAP System Operations [practical Solutions To Streamline 24/7 Operations, Advice To Conquer Your Biggest Change Management Challenges, Service Level Agreements, Disaster Recovery, Security And More]” Metadata:

  • Title: ➤  SAP System Operations [practical Solutions To Streamline 24/7 Operations, Advice To Conquer Your Biggest Change Management Challenges, Service Level Agreements, Disaster Recovery, Security And More]
  • Language: English

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The book is available for download in "texts" format, the size of the file-s is: 735.34 Mbs, the file-s for this book were downloaded 37 times, the file-s went public at Wed Aug 11 2021.

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13Instructor' S Manual For Service Operations Management

karışık sayfalar. : 22 cm

“Instructor' S Manual For Service Operations Management” Metadata:

  • Title: ➤  Instructor' S Manual For Service Operations Management
  • Language: English

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The book is available for download in "texts" format, the size of the file-s is: 447.61 Mbs, the file-s for this book were downloaded 13 times, the file-s went public at Sun Oct 18 2020.

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14Operations Management : Improving Customer Service

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karışık sayfalar. : 22 cm

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  • Title: ➤  Operations Management : Improving Customer Service
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  • Language: English

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The book is available for download in "texts" format, the size of the file-s is: 2146.43 Mbs, the file-s for this book were downloaded 21 times, the file-s went public at Fri Dec 02 2022.

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15Management Of Service Operations : Text, Cases, And Readings

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karışık sayfalar. : 22 cm

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  • Title: ➤  Management Of Service Operations : Text, Cases, And Readings
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The book is available for download in "texts" format, the size of the file-s is: 1507.57 Mbs, the file-s for this book were downloaded 43 times, the file-s went public at Tue Aug 04 2020.

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16Service And Support Handbook : The Help Desk Institute Guide To Help Desk Operations And Management

181 p

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  • Title: ➤  Service And Support Handbook : The Help Desk Institute Guide To Help Desk Operations And Management
  • Language: English

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The book is available for download in "texts" format, the size of the file-s is: 348.84 Mbs, the file-s for this book were downloaded 42 times, the file-s went public at Thu Oct 21 2021.

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17NASA Technical Reports Server (NTRS) 20140001450: Advanced Strategic And Tactical Relay Request Management For The Mars Relay Operations Service

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This software provides a new set of capabilities for the Mars Relay Operations Service (MaROS) in support of Strategic and Tactical relay, including a highly interactive relay request Web user interface, mission control over relay planning time periods, and mission management of allowed strategic vs. tactical request parameters. Together, these new capabilities expand the scope of the system to include all elements critical for Tactical relay operations. Planning of replay activities spans a time period that is split into two distinct phases. The first phase is called Strategic, which begins at the time that relay opportunities are identified, and concludes at the point that the orbiter generates the flight sequences for on board execution. Any relay request changes from this point on are called Tactical. Tactical requests, otherwise called Orbit - er Relay State Changes (ORSC), are highly restricted in terms of what types of changes can be made, and the types of parameters that can be changed may differ from one orbiter to the next. For example, one orbiter may be able to delay the start of a relay request, while another may not. The legacy approach to ORSC management involves exchanges of e-mail with "requests for change" and "acknowledgement of approval," with no other tracking of changes outside of e-mail folders. MaROS Phases 1 and 2 provided the infrastructure for strategic relay for all supported missions. This new version, 3.0, introduces several capabilities that fully expand the scope of the system to include tactical relay. One new feature allows orbiter users to manage and "lock" Planning Periods, which allows the orbiter team to formalize the changeover from Strategic to Tactical operations. Another major feature allows users to interactively submit tactical request changes via a Web user interface. A third new feature allows orbiter missions to specify allowed tactical updates, which are automatically incorporated into the tactical change process. This software update is significant in that it provides the only centralized service for tactical request management available for relay missions.

“NASA Technical Reports Server (NTRS) 20140001450: Advanced Strategic And Tactical Relay Request Management For The Mars Relay Operations Service” Metadata:

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18Southeaster Asset Management|Crime Commission (MSCC) 2017 Contribution To Operations|Service Invoice Southeastern Asset Management 2017

This software provides a new set of capabilities for the Mars Relay Operations Service (MaROS) in support of Strategic and Tactical relay, including a highly interactive relay request Web user interface, mission control over relay planning time periods, and mission management of allowed strategic vs. tactical request parameters. Together, these new capabilities expand the scope of the system to include all elements critical for Tactical relay operations. Planning of replay activities spans a time period that is split into two distinct phases. The first phase is called Strategic, which begins at the time that relay opportunities are identified, and concludes at the point that the orbiter generates the flight sequences for on board execution. Any relay request changes from this point on are called Tactical. Tactical requests, otherwise called Orbit - er Relay State Changes (ORSC), are highly restricted in terms of what types of changes can be made, and the types of parameters that can be changed may differ from one orbiter to the next. For example, one orbiter may be able to delay the start of a relay request, while another may not. The legacy approach to ORSC management involves exchanges of e-mail with "requests for change" and "acknowledgement of approval," with no other tracking of changes outside of e-mail folders. MaROS Phases 1 and 2 provided the infrastructure for strategic relay for all supported missions. This new version, 3.0, introduces several capabilities that fully expand the scope of the system to include tactical relay. One new feature allows orbiter users to manage and "lock" Planning Periods, which allows the orbiter team to formalize the changeover from Strategic to Tactical operations. Another major feature allows users to interactively submit tactical request changes via a Web user interface. A third new feature allows orbiter missions to specify allowed tactical updates, which are automatically incorporated into the tactical change process. This software update is significant in that it provides the only centralized service for tactical request management available for relay missions.

“Southeaster Asset Management|Crime Commission (MSCC) 2017 Contribution To Operations|Service Invoice Southeastern Asset Management 2017” Metadata:

  • Title: ➤  Southeaster Asset Management|Crime Commission (MSCC) 2017 Contribution To Operations|Service Invoice Southeastern Asset Management 2017
  • Language: English

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The book is available for download in "texts" format, the size of the file-s is: 0.52 Mbs, the file-s for this book were downloaded 42 times, the file-s went public at Wed Nov 13 2019.

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19Management For Service Operations

This software provides a new set of capabilities for the Mars Relay Operations Service (MaROS) in support of Strategic and Tactical relay, including a highly interactive relay request Web user interface, mission control over relay planning time periods, and mission management of allowed strategic vs. tactical request parameters. Together, these new capabilities expand the scope of the system to include all elements critical for Tactical relay operations. Planning of replay activities spans a time period that is split into two distinct phases. The first phase is called Strategic, which begins at the time that relay opportunities are identified, and concludes at the point that the orbiter generates the flight sequences for on board execution. Any relay request changes from this point on are called Tactical. Tactical requests, otherwise called Orbit - er Relay State Changes (ORSC), are highly restricted in terms of what types of changes can be made, and the types of parameters that can be changed may differ from one orbiter to the next. For example, one orbiter may be able to delay the start of a relay request, while another may not. The legacy approach to ORSC management involves exchanges of e-mail with "requests for change" and "acknowledgement of approval," with no other tracking of changes outside of e-mail folders. MaROS Phases 1 and 2 provided the infrastructure for strategic relay for all supported missions. This new version, 3.0, introduces several capabilities that fully expand the scope of the system to include tactical relay. One new feature allows orbiter users to manage and "lock" Planning Periods, which allows the orbiter team to formalize the changeover from Strategic to Tactical operations. Another major feature allows users to interactively submit tactical request changes via a Web user interface. A third new feature allows orbiter missions to specify allowed tactical updates, which are automatically incorporated into the tactical change process. This software update is significant in that it provides the only centralized service for tactical request management available for relay missions.

“Management For Service Operations” Metadata:

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20CIA Reading Room Cia-rdp78-05077a000100140013-4: ORGANIZATION OF THE MANAGEMENT AND SERVICES CAREER BOARD, ESTABLISHMENT OF DEPUTY DIRECTOR'S PANEL AND REORGANIZATION OF STAFF OPERATIONS PANEL FOR THE MG CAREER SERVICE

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  • Title: ➤  CIA Reading Room Cia-rdp78-05077a000100140013-4: ORGANIZATION OF THE MANAGEMENT AND SERVICES CAREER BOARD, ESTABLISHMENT OF DEPUTY DIRECTOR'S PANEL AND REORGANIZATION OF STAFF OPERATIONS PANEL FOR THE MG CAREER SERVICE
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21Aquatic Pool Management Solutions | Full-Service Facility Operations

Aquatic Pool Management provides full-scale community pool management, residential development pool and recreational business aquatic management. Our all-round services encompass hiring and certification of lifeguards, inspection of the pool, performing water chemistry, and maintenance of the equipment. Our priority is in terms of safety, which enjoys proven scanning protocols and in-service training for all employees. Clients can have access to the latest tool, PoolVision, through which they can watch service reports, make update arrangements, and keep themselves abreast of what is going on, even in real times. We, as a team, also arrange seasonal shifts and provide emergency support on a 24-hour basis. With the insurance blanket and professional management in place that is required at the industry-leading insurance levels, our pool management solution is safe, ensures that the pool is clean, and leaves the customer with a full guarantee of a restful peace of mind. Get in touch with us to tailor a plan that works to these ends to accommodate your facility.

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22( International Series In Operations Research & Management Science 139) Evangelos Grigoroudis, Yannis Siskos (auth.) Customer Satisfaction Evaluation Methods For Measuring And Implementing Service Qua

Operations Research and Management rare book

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  • Title: ➤  ( International Series In Operations Research & Management Science 139) Evangelos Grigoroudis, Yannis Siskos (auth.) Customer Satisfaction Evaluation Methods For Measuring And Implementing Service Qua
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23Successful Management Of Large Clerical Operations : A Guide To Effective Service Transaction Systems

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Operations Research and Management rare book

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24Service Operations Management : Strategy, Design, And Delivery

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25Service Operations Management

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26Service Operations Management

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27Practical Guide To Customer Service Management And Operations

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28Enterprise Content Management Service Provider To Optimize Business Operations

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An Enterprise Content Management (ECM) Service Provider helps businesses streamline, secure, and organize digital content to improve efficiency and compliance. By optimizing business operations with advanced ECM solutions, companies can manage documents, automate workflows, and ensure seamless collaboration across teams. Choosing the right ECM service provider enhances productivity, reduces costs, and drives digital transformation.

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29Operations Management Of Distributed Service Networks : A Practical Quantitative Approach

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30Operations Management, Principles Of Manufacturing And Service Systems, BUAD 3020, University Of Tol

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31Management Of Service Operations : Text, Cases, And Readings

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32Successful Service Operations Management

An Enterprise Content Management (ECM) Service Provider helps businesses streamline, secure, and organize digital content to improve efficiency and compliance. By optimizing business operations with advanced ECM solutions, companies can manage documents, automate workflows, and ensure seamless collaboration across teams. Choosing the right ECM service provider enhances productivity, reduces costs, and drives digital transformation.

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33Plant And Service Tours In Operations Management

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34Service Operations Management

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An Enterprise Content Management (ECM) Service Provider helps businesses streamline, secure, and organize digital content to improve efficiency and compliance. By optimizing business operations with advanced ECM solutions, companies can manage documents, automate workflows, and ensure seamless collaboration across teams. Choosing the right ECM service provider enhances productivity, reduces costs, and drives digital transformation.

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35Service Operations Management

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An Enterprise Content Management (ECM) Service Provider helps businesses streamline, secure, and organize digital content to improve efficiency and compliance. By optimizing business operations with advanced ECM solutions, companies can manage documents, automate workflows, and ensure seamless collaboration across teams. Choosing the right ECM service provider enhances productivity, reduces costs, and drives digital transformation.

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36Management And Analysis Of Service Operations

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37Service Operations Management

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An Enterprise Content Management (ECM) Service Provider helps businesses streamline, secure, and organize digital content to improve efficiency and compliance. By optimizing business operations with advanced ECM solutions, companies can manage documents, automate workflows, and ensure seamless collaboration across teams. Choosing the right ECM service provider enhances productivity, reduces costs, and drives digital transformation.

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38Service Management: Operations, Strategy, And Information Technology

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39Operations Management For Service Industries : Competing In The Service Era

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40Successful Service Operations Management

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An Enterprise Content Management (ECM) Service Provider helps businesses streamline, secure, and organize digital content to improve efficiency and compliance. By optimizing business operations with advanced ECM solutions, companies can manage documents, automate workflows, and ensure seamless collaboration across teams. Choosing the right ECM service provider enhances productivity, reduces costs, and drives digital transformation.

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41Active Technologies For Network And Service Management : 10th IFIP/IEEE International Workshop On Distributed Systems, Operations And Management, DSOM'99, Zurich, Switzerland, October 11-13, 1999 : Proceedings

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“Active Technologies For Network And Service Management : 10th IFIP/IEEE International Workshop On Distributed Systems, Operations And Management, DSOM'99, Zurich, Switzerland, October 11-13, 1999 : Proceedings” Metadata:

  • Title: ➤  Active Technologies For Network And Service Management : 10th IFIP/IEEE International Workshop On Distributed Systems, Operations And Management, DSOM'99, Zurich, Switzerland, October 11-13, 1999 : Proceedings
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“Active Technologies For Network And Service Management : 10th IFIP/IEEE International Workshop On Distributed Systems, Operations And Management, DSOM'99, Zurich, Switzerland, October 11-13, 1999 : Proceedings” Subjects and Themes:

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42Service Operations Management

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An Enterprise Content Management (ECM) Service Provider helps businesses streamline, secure, and organize digital content to improve efficiency and compliance. By optimizing business operations with advanced ECM solutions, companies can manage documents, automate workflows, and ensure seamless collaboration across teams. Choosing the right ECM service provider enhances productivity, reduces costs, and drives digital transformation.

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43Operations Management In Service Industries And The Public Sector : Text And Cases

An Enterprise Content Management (ECM) Service Provider helps businesses streamline, secure, and organize digital content to improve efficiency and compliance. By optimizing business operations with advanced ECM solutions, companies can manage documents, automate workflows, and ensure seamless collaboration across teams. Choosing the right ECM service provider enhances productivity, reduces costs, and drives digital transformation.

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44Successful Service Operations Management

428 p. +

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45Service Operations Management : Improving Service Delivery

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428 p. +

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46Service Management And Operations

428 p. +

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47Service Operations Management : Improving Service Delivery

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428 p. +

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48DTIC ADA219286: Evaluation Of Case Management Process Fulfillment: The First Six Months Of U.S. Public Health Service OPTICOMAP Implementation In National Oceanic And Atmospheric Administration Fleet Operations

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The purpose was to analyze the effectiveness of a case management process (OPTICOMAP) as assessed on such criteria as the evaluation levels of process, impact, and outcome during the first six months of implementation to be contrasted with evaluations of cases from a pre-OPTICOMAP period. Participants included 42 maritime wage marines who experienced an occupational injury or illness during the first six months of OPTICOMAP implementation in 1987-88 and 29 maritime wage marines who had sustained an occupational injury or illness in 1985-86. While improvements were observed for all process and impact evaluation criteria (implementation of OPTICOMAP and return-to-work plans, timeliness, and role fulfillment), significant changes only were noted for responsiveness of the Department of Labor claims examiners and follow-up contacts with the injured employee by the line supervisor and case manager. Results showed that mean costs for medical care, compensation payments, and lost time wages decreased after OPTICOMAP implementation. Other outcome results included significant increases in the number of workers returned to light duty and decreases in the number of days to case closure as well as the extent of each participant's involvement in a case. Case management, Cost containment, Care coordination, Return-to-work plan, Occupational illness and injury, Evaluation program.

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49ORGANIZATION OF THE MANAGEMENT AND SERVICES CAREER BOARD, ESTABLISHMENT OF DEPUTY DIRECTOR'S PANEL AND REORGANIZATION OF STAFF OPERATIONS PANEL FOR THE MG CAREER SERVICE

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Document number CIA-RDP78-05077A000100140013-4 declassified and released through the CIA's CREST database. Previously available only on four computers located outside of Washington D.C., the Agency was successfully pressured into putting the files online as a result of a MuckRock lawsuit and the efforts of Emma Best. The metadata was collected by Data.World, and the files are now being archived and made text searchable by the Internet Archive.

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“ORGANIZATION OF THE MANAGEMENT AND SERVICES CAREER BOARD, ESTABLISHMENT OF DEPUTY DIRECTOR'S PANEL AND REORGANIZATION OF STAFF OPERATIONS PANEL FOR THE MG CAREER SERVICE” Subjects and Themes:

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50Service Operations Management

By

Document number CIA-RDP78-05077A000100140013-4 declassified and released through the CIA's CREST database. Previously available only on four computers located outside of Washington D.C., the Agency was successfully pressured into putting the files online as a result of a MuckRock lawsuit and the efforts of Emma Best. The metadata was collected by Data.World, and the files are now being archived and made text searchable by the Internet Archive.

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