Building Great Customer Experiences - Info and Reading Options
By Colin Shaw
"Building Great Customer Experiences" is published by Palgrave Macmillan in September 6, 2002, it has 240 pages and the language of the book is English.
“Building Great Customer Experiences” Metadata:
- Title: ➤ Building Great Customer Experiences
- Author: Colin Shaw
- Language: English
- Number of Pages: 240
- Publisher: Palgrave Macmillan
- Publish Date: September 6, 2002
“Building Great Customer Experiences” Subjects and Themes:
- Subjects: ➤ Customer services - Consumer satisfaction - Experience - Customer relations - Business strategy - Business/Economics - Business & Economics - Business / Economics / Finance - Human Resources & Personnel Management - Customer Service - Business & Economics / Human Resources & Personnel Management
Edition Specifications:
- Format: Hardcover
- Weight: 1.1 pounds
- Dimensions: 9.2 x 6.5 x 0.8 inches
Edition Identifiers:
- The Open Library ID: OL9360842M - OL16985215W
- Online Computer Library Center (OCLC) ID: 49805900
- Library of Congress Control Number (LCCN): 2002071471
- ISBN-13: 9780333990131
- ISBN-10: 0333990137
- All ISBNs: 0333990137 - 9780333990131
AI-generated Review of “Building Great Customer Experiences”:
Snippets and Summary:
Why do Dell Computers have signs around their Round Rock offices near Austin, Texas stating 'Customer Experience - Own It'?
"Building Great Customer Experiences" Description:
The Open Library:
"Many business books look at new companies and how they have become successful. This book bases itself in the reality in which most business people find themselves daily - working in companies which have been established for some time and which are faced with legacy people, legacy processes, legacy systems, legacy channels and an existing culture. It focuses on how you can change an existing organisation in order to build and deliver great customer experiences."--Jacket.
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