Explore: Learning About Customer Relationships
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Books Results
Source: The Open Library
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1Organisering för strategisk CRM
By Philip Roth

“Organisering för strategisk CRM” Metadata:
- Title: ➤ Organisering för strategisk CRM
- Author: Philip Roth
- Language: swe
- Publisher: Handelshögskolan
- Publish Date: 2015
- Publish Location: Umeå
“Organisering för strategisk CRM” Subjects and Themes:
- Subjects: ➤ Customer Relationship Management - CRM - B2B-relationships - Relationship Dynamics - Learning about customer relationships
Edition Identifiers:
- The Open Library ID: OL39480167M
- Online Computer Library Center (OCLC) ID: 943925147
- All ISBNs: 9789176013120 - 917601312X
Access and General Info:
- First Year Published: 2015
- Is Full Text Available: No
- Is The Book Public: No
- Access Status: No_ebook
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Wiki
Source: Wikipedia
Wikipedia Results
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Customer
In sales, commerce, and economics, a customer (sometimes known as a client, buyer, or purchaser) is the recipient of a good, service, product, or an idea
Customer lifetime value
their customer relationships. Customer lifetime value is an important metric because it represents an upper limit on spending to acquire new customers. For
Customer service
experience management Customer relationship management Customer satisfaction Customer Service Assurance Customer service representative Customer service training
Customer development
building.” The customer development model encourages that more time be spent in the field identifying potential consumers and learning how to better meet
Clienteling
to establish long-lasting learning relationships with their customers. While sales history collected in customer relationship management (CRM) platforms
Customer experience
existing customer relationship management processes within the company. Determine the perceptions of how the company manages its customer relationships, both
Customer satisfaction
meet or surpass customer expectation. Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience
Odoo
management software suite developed in Belgium. It includes modules for customer relationship management, e-commerce, billing, accounting, manufacturing, warehouse
Parasocial interaction
information learned about the media persona results in increased attraction, and the relationship progresses. Parasocial relationships are enhanced due to
Strategic management
They developed techniques for estimating customer lifetime value (CLV) for assessing long-term relationships. The concepts begat attempts to recast selling