The Service Quality Handbook - Info and Reading Options
With Contributions from 57 International Experts
By Eberhard E. Scheuing and William F. Christopher
"The Service Quality Handbook" was published by Amacom Books in November 1993, it has 600 pages and the language of the book is English.
“The Service Quality Handbook” Metadata:
- Title: The Service Quality Handbook
- Authors: Eberhard E. ScheuingWilliam F. Christopher
- Language: English
- Number of Pages: 600
- Publisher: Amacom Books
- Publish Date: November 1993
“The Service Quality Handbook” Subjects and Themes:
- Subjects: ➤ Consumer Behavior - Customer services - Qualité - Handbooks, manuals - Quality control - Contrôle - Total Quality Management - Relations avec la clientèle - Customer service - Total quality management
Edition Specifications:
- Format: Hardcover
- Weight: 3.2 pounds
- Dimensions: 10.2 x 7.5 x 1.2 inches
Edition Identifiers:
- The Open Library ID: OL11353402M - OL21407430W
- Library of Congress Control Number (LCCN): 93026614
- ISBN-13: 9780814401194
- ISBN-10: 0814401198
- All ISBNs: 0814401198 - 9780814401194
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