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Manager's guide to performance reviews

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The cover of “Manager's guide to performance reviews” - Open Library.

"Manager's guide to performance reviews" is published by McGraw-Hill in 2004 - New York, it has 226 pages and the language of the book is English.


“Manager's guide to performance reviews” Metadata:

  • Title: ➤  Manager's guide to performance reviews
  • Author:
  • Language: English
  • Number of Pages: 226
  • Publisher: McGraw-Hill
  • Publish Date:
  • Publish Location: New York

“Manager's guide to performance reviews” Subjects and Themes:

Edition Specifications:

  • Pagination: xiii, 226 p. :

Edition Identifiers:

AI-generated Review of “Manager's guide to performance reviews”:


"Manager's guide to performance reviews" Table Of Contents:

  • 1- A tale of two performance reviews
  • 2- One fails, one succeeds
  • 3- The key questions
  • 4- Should you care?
  • 5- What distinguishes effective reviews from ineffective reviews?
  • 6- Jessica, Mike, and you
  • 7- Manager's checklist for chapter 1
  • 8- Performance reviews in the scheme of things
  • 9- Reviews as just one part of a larger system
  • 10- Summing up
  • 11- Other linkages
  • 12- Manager's checklist for chapter 2
  • 13- Understanding performance, good and bad
  • 14- What do we mean by "performance"?
  • 15- The stuff of performance, good and poor
  • 16- Implications for your performance reviews
  • 17- Manager's checklist for chapter 3
  • 18- Documenting performance and rating and ranking systems
  • 19- So what's the point of documentation?
  • 20- Rating systems
  • 21- Ranking systems
  • 22- Manager's checklist for chapter 4
  • 23- Documenting performance, narrative, critical incident, MBO, 360-degree feedback, and other methods
  • 24- Narrative
  • 25- Critical incident
  • 26- Standards-based or management by objectives
  • 27- 360-degree feedback
  • 28- Use of technological tools
  • 29- Manager's checklist for chapter 5
  • 30- Performance planning, the answer to almost any review problem
  • 31- What is performance planning?
  • 32- By the end of performance planning ...
  • 33- Step-by-step planning process, getting it done
  • 34- Planning meeting steps
  • 35- Manager's checklist for chapter 6
  • 36- Review meetings, step by step
  • 37- Warm up and clarify expectations and roles
  • 38- Describe and review the main job tasks and responsibilities
  • 39- Elicit input from the employee
  • 40- Discuss and negotiate (evaluative component)
  • 41- Engage in performance improvement problem-solving
  • 42- Decide on what to record
  • 43- Finish and plan for follow-up
  • 44- Manager's checklist for chapter 7
  • 45- Diagnosing, problem solving, and ongoing communication
  • 46- What is diagnosing performance issues?
  • 47- How do you do it?
  • 48- Problem solving to remove barriers
  • 49- Ongoing communication
  • 50- Manager's checklist for chapter 8
  • 51- Essential communication skills
  • 52- Communication facts and principles
  • 53- Generative skills
  • 54- Responding and eliciting skills
  • 55- Manager's checklist for chapter 9
  • 56- The rewards and punishment dilemma
  • 57- Imagine a perfect world
  • 58- Back to our world
  • 59- The rewards and punishments dilemma
  • 60- The issue of punishment
  • 61- Addressing the dilemma
  • 62- Summing up
  • 63- Manager's checklist for chapter 10
  • 64- Reviews with employees of different stripes
  • 65- The underperforming employee
  • 66- The performing employee
  • 67- The excellent employee
  • 68- Manager's checklist for chapter 11
  • 69- Facing real-world problems
  • 70- Managing disagreements
  • 71- Principles of disagreement management
  • 72- Addressing biases and increasing evaluation accuracy
  • 73- The soft stuff dilemma
  • 74- Getting from bad to better systems
  • 75- A really poor review system
  • 76- Manager's checklist for chapter 12

Snippets and Summary:

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"Manager's guide to performance reviews" Description:

The Open Library:

Offering a quick read on the basics of performance reviews, this guide features short, informally written chapters, bulleted lists, self-examinations, seven types of sidebars, and chapter-ending checklists of important points.

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