Supporting Students in Online, Open and Distance Learning

Open Data:

Cover -- Half Title -- Title -- Copyright -- Dedication -- Contents -- Series Editor's foreword -- Preface to the second edition -- Introduction -- 1. Models and definitions -- Models of ODL systems -- Definitions in student support -- 2. Background to student support -- Reasons for student support -- Student support: who your students are -- Support categories -- 3. Non-academic student support: advising -- Advising activities -- Advising qualities and skills -- Non-academic support: advising categories -- Non-academic support: assessment, action, advocacy, agitation and administration -- 4. Academic support: tuition -- Tuition activities -- Tuition styles -- Tuition in practice -- 5. Delivering student support at a distance -- Introduction -- Student support in writing -- Student support on the phone -- Audiovisual media for student support -- 6. Student support face to face -- Face-to-face support in ODL -- One-to-one, face-to-face support -- Group face-to-face support: academic -- Group face-to-face support: non-academic -- Group face-to-face support: methods and problems -- 7. Delivering student support by computer -- Issues -- E-learning -- Internet support -- Computers in student support: the future -- 8. Computer conferencing in student support: online tuition and support -- Conferencing software -- Different types of student support conferencing -- Moderated conferences: academic and non-academic support -- 9. Media for student support -- Evaluating the effectiveness of different media -- Students' media choices -- Institutions' media choices -- 10. Student support outside the institution -- Interest in outside support -- Sources of support outside the institution -- 11. Learning skills development and student support -- What is meant by learning skills -- Categorizing learning skills

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