Self-assessment Questionnaire Development For Soft Skills Competency And Core Value Evaluations - Info and Reading Options
"Self-assessment Questionnaire Development For Soft Skills Competency And Core Value Evaluations" and the language of the book is English.
“Self-assessment Questionnaire Development For Soft Skills Competency And Core Value Evaluations” Metadata:
- Title: ➤ Self-assessment Questionnaire Development For Soft Skills Competency And Core Value Evaluations
- Language: English
“Self-assessment Questionnaire Development For Soft Skills Competency And Core Value Evaluations” Subjects and Themes:
- Subjects: Core value - Questionnaires - Self-assessment - Soft skills - Validity and reliability
Edition Identifiers:
- Internet Archive ID: 10.-23286
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"Self-assessment Questionnaire Development For Soft Skills Competency And Core Value Evaluations" Description:
The Internet Archive:
Soft skills play a vital role for providing excellent customer service in the<br />healthcare setting. This study aims to develop and assess the instrument<br />validity and reliability before measuring the levels of soft skills competency<br />and core value internalization on staffs at the Sultan Ahmad Shah Medical<br />Centre @International Islamic University Malaysia (SASMEC@IIUM). A<br />self-assessment questionnaire was developed through three phases. The first<br />phase involved reviewing and identifying relevant literatures and existing soft<br />skills assessment instruments through bibliographic searches and expert<br />consultations. A conceptual model was then established based on the selected<br />conceptual frameworks after determining all relevant soft skill domains. The<br />second phase involved generating relevant items, removing duplicate or<br />irrelevant items, and appraising the content validity by three experts. The third<br />phase was data collection, wherein the finalized instrument was distributed to<br />32 staff of SASMEC@IIUM via google forms. The instrument reliability was<br />investigated through internal consistency reliability or Cronbach’s alpha, with<br />all items, except for the construct ‘gratitude’, achieving acceptable values by<br />exceeding the threshold value of 0.7. Subsequently, two gratitude items were<br />removed from the questionnaire. The current instrument and theoretical<br />framework employed in the self-assessment questionnaire development are<br />valid and reliable for the actual application.
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"Self-assessment Questionnaire Development For Soft Skills Competency And Core Value Evaluations" is available for download from The Internet Archive in "texts" format, the size of the file-s is: 9.43 Mbs, and the file-s went public at Mon Sep 23 2024.
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