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Delivering Satisfaction And Service Quality by Hernon%2c Peter.
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1Delivering Satisfaction And Service Quality : A Customer-based Approach For Libraries
By Hernon, Peter
“Delivering Satisfaction And Service Quality : A Customer-based Approach For Libraries” Metadata:
- Title: ➤ Delivering Satisfaction And Service Quality : A Customer-based Approach For Libraries
- Author: Hernon, Peter
- Language: English
“Delivering Satisfaction And Service Quality : A Customer-based Approach For Libraries” Subjects and Themes:
- Subjects: ➤ Reference services (Libraries) -- United States -- Management - Consumer satisfaction -- United States - Bibliothèques -- Service de référence -- États-Unis -- Gestion - Consommateurs -- Satisfaction -- États-Unis - Consumer satisfaction - Reference services (Libraries) -- Management - Gebruikersonderzoek - Klantgerichtheid - Tevredenheid - Bibliotheken - Management - Verbraucherzufriedenheit - Auskunftsdienst - Benutzerservice - Bibliothek - Library Services -- organization & administration -- United States - Consumer Behavior - United States - USA - Bibliotheques -- Service de reference -- Etats-Unis -- Gestion - Consommateurs -- Satisfaction -- Etats-Unis
Edition Identifiers:
- Internet Archive ID: deliveringsatisf0000hern
Downloads Information:
The book is available for download in "texts" format, the size of the file-s is: 486.71 Mbs, the file-s for this book were downloaded 67 times, the file-s went public at Wed May 22 2019.
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