What great service leaders know and do - Info and Reading Options
creating breakthroughs in service firms
By James L. Heskett
"What great service leaders know and do" was published by Berrett-Koehler Publishers, Inc. in 2015 - cau, it has 275 pages and the language of the book is English.
“What great service leaders know and do” Metadata:
- Title: ➤ What great service leaders know and do
- Author: James L. Heskett
- Language: English
- Number of Pages: 275
- Publisher: ➤ Berrett-Koehler Publishers, Inc.
- Publish Date: 2015
- Publish Location: cau
- Dewey Decimal Classification: 658.4/092
- Library of Congress Classification: HF5415.5 .H474 2015HF5415.5.H474 2015
“What great service leaders know and do” Subjects and Themes:
- Subjects: Customer services - Service industries - Management - Service industries, management
Edition Specifications:
- Pagination: viii, 275 pages
Edition Identifiers:
- The Open Library ID: OL27199907M - OL20019845W
- Online Computer Library Center (OCLC) ID: 907102180
- Library of Congress Control Number (LCCN): 2015016144
- ISBN-13: 9781626565845
- ISBN-10: 1626565848
- All ISBNs: 1626565848 - 9781626565845
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