Transforming Healthcare With Technology: CVS Health's Tilak Mandadi On Developing A Consistent Omnichannel Customer Experience - Info and Reading Options
By Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
“Transforming Healthcare With Technology: CVS Health's Tilak Mandadi On Developing A Consistent Omnichannel Customer Experience” Metadata:
- Title: ➤ Transforming Healthcare With Technology: CVS Health's Tilak Mandadi On Developing A Consistent Omnichannel Customer Experience
- Author: ➤ Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
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- Internet Archive ID: ➤ hoo8ygzoct7h1yhpxrngt7isfctqlzatrteoloce
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"Transforming Healthcare With Technology: CVS Health's Tilak Mandadi On Developing A Consistent Omnichannel Customer Experience" Description:
The Internet Archive:
863: In the Digital Age, customers rarely distinguish between digital and physical when evaluating the experiences provided by companies. In this episode of Technovation, Tilak Mandadi, Executive Vice President of Ventures and Chief Digital, Data, Analytics, and Technology Officer at CVS Health, joins Peter High in a discussion about how he is driving a consistent and accurate omnichannel experience for customers. Tilak discusses the evolution and current scope of CVS Health, detailing the company's extensive reach and current integration of physical and digital healthcare services. He reflects on his career journey from MGM Resorts International and Disney to CVS Health and how his prior experiences have informed his view on digital innovation, customer-centricity, and healthcare accessibility. Tilak talks about leading CVS Health Ventures and the organization's role in fostering innovation and investments in healthcare technology, keeping CVS Health abreast of industry trends, and providing critical assistance to startups through the company's scale and expertise. Finally, Tilak explains why a one-company mentality is essential for creating better customer experiences, looks ahead at broader technology trends in AI and digital accessibility, and speaks about the personal principles that have guided his career success.
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"Transforming Healthcare With Technology: CVS Health's Tilak Mandadi On Developing A Consistent Omnichannel Customer Experience" is available for download from The Internet Archive in "audio" format, the size of the file-s is: 42.22 Mbs, and the file-s went public at Sun Feb 02 2025.
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- Source: Internet Archive
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- Number of Files: 9
- Number of Available Files: 9
- Added Date: 2025-02-02 20:39:09
- Scanner: Internet Archive Python library 1.9.6
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