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  • Title: ➤  Performance Management In Human Service Organizations: A Systematic Review Of Theory, Practices, And Outcomes
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  • Internet Archive ID: osf-registrations-36nsx-v1

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In response to the growing importance of PM and the existing disconnect between HSO and non-HSO fields of study, the purpose of the proposed review is to identify current HSO PM theory, practices, and outcomes in the literature, and map how the HSO-specific literature relates to findings outside of the human services field. This systematic review will be guided by the following research questions: 1. What theories and concepts are applied to PM research set in HSOs? 1a. What are the measures of PM in HSOs? 1b. How well do the theories, concepts, and measures of PM align? (i.e., are there discrepancies between these three elements?) 2. What are the characteristics of PM examined in the HSO PM literature? 3. How does PM within HSOs impact the (a) organization, (b) staff, and (c) clients? 3a. If theory is tested, is the theory supported? 4. How do scholars in the HSO literature relate their findings to the non-HSO-specific PM literature? After extracting information to answer the research questions above, I plan to use a qualitative analytic approach (Garkisch & Goldkind, 2024) to answer the research questions. Specifically, using content and thematic analysis, I plan to synthesize PM practices, findings, and theories across included studies and compared to the broader (non-HSO) PM literature, yielding a more holistic understanding of PM. Additionally, if trends emerge across contextual characteristics, I will note any emergent patterns between these characteristics and other extracted information.

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"Performance Management In Human Service Organizations: A Systematic Review Of Theory, Practices, And Outcomes" is available for download from The Internet Archive in "data" format, the size of the file-s is: 4.50 Mbs, and the file-s went public at Wed Jul 09 2025.

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  • Added Date: 2025-07-09 05:22:41
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