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A Practitioner's Guide to User Research

Book's cover
The cover of “Observing the user experience” - Open Library.

"Observing the user experience" is published by Morgan Kaufman in September 21, 2012 - Waltham, MA and it has 608 pages.


“Observing the user experience” Metadata:

  • Title: Observing the user experience
  • Author:
  • Number of Pages: 608
  • Publisher: Morgan Kaufman
  • Publish Date:
  • Publish Location: Waltham, MA

“Observing the user experience” Subjects and Themes:

Edition Specifications:

  • Format: Paperback
  • Dimensions: 9.3 x 7.5 x 1 inches

Edition Identifiers:

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"Observing the user experience" Description:

The Open Library:

"In this second edition, the authors update an important contribution to the emerging discipline of user experience (UX) research.This book is one of many noteworthy titles from Morgan Kaufmann in this subject area. It is chock full of practical examples and advice for both novice and experienced practitioners."--ComputingReviews.com, January 23, 2013

Open Data:

Observing the User Experience: A Practitioner's Guide to User Research aims to bridge the gap between what digital companies think they know about their users and the actual user experience. Individuals engaged in digital product and service development often fail to conduct user research. The book presents concepts and techniques to provide an understanding of how people experience products and services. The techniques are drawn from the worlds of human-computer interaction, marketing, and social sciences. The book is organized into three parts. Part I discusses the benefits of end-user research and the ways it fits into the development of useful, desirable, and successful products. Part II presents techniques for understanding people's needs, desires, and abilities. Part III explains the communication and application of research results. It suggests ways to sell companies and explains how user-centered design can make companies more efficient and profitable. This book is meant for people involved with their products' user experience, including program managers, designers, marketing managers, information architects, programmers, consultants, and investors. Explains how to create usable products that are still original, creative, and unique A valuable resource for designers, developers, project managers - anyone in a position where their work comes in direct contact with the end user Provides a real-world perspective on research and provides advice about how user research can be done cheaply, quickly and how results can be presented persuasively Gives readers the tools and confidence to perform user research on their own designs and tune their software user experience to the unique needs of their product and its users

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