Information anxiety

"Information anxiety" Table Of Contents:

• 1- . 1: The Non-Information Explosion, 31
• 2- Telltale Signs, 35
• 3- You Can't be too Rich or too Well Informed, 36
• 4- A Word in Search of a Definition, 37
• 5- Anxiety-Proofing Information, 41
• 6- The Five Rings, 42
• 7- Access is the Antidote to Anxiety, 45
• 8- Order Doesn't Equal Understanding, 48
• 9- What's Missing from this Picture?, 49
• 10- . 2: The Understanding Business, 51
• 11- Ode to Ignorance, 53
• 12- Aesthetic Seductions, 55
• 13- Just the Facts, Please, 56
• 14- Personal Table of Contents, 59
• 15- The five Ultimate Hatracks, 59
• 16- Vantage Points, 65
• 17- Classifying Lassie: A Dog Story, 67
• 18- The Space BetweenThings, 72
• 19- The Smart Yellow Pages or Your Personal Guide to Living, 74
• 20- Decision Trees, 79
• 21- Making America Understandable to Americans, 80
• 22- In the Beginning is the End, 80
• 23- . 3: The Conversation, 83
• 24- The Art of Listening, 86
• 25- Talk is Deep, 87
• 26- The Lost Art of Conversation, 89
• 27- Teaching the President to Talk, 89
• 28- The Architecture of Instructions, 95
• 29- Giving Good Instructions, 98
• 30- . 4: Language: Babel, Seduction, Content, 101
• 31- Which Came First, Language or Thought?, 104
• 32- Mind Your Mouth, 104
• 33- Filler Phrases, 109
• 34- Language is a Laughing Matter, 111
• 35- Renaming the Wheel, 112
• 36- Verbal Geometry, 113
• 37- Skin Language, 114
• 38- William Zinsser on Writing, 116
• 39- The Write Stuff, 118
• 40- . 5: Landmines in the Undersanding Field, 121
• 41- Polka Dots on an Edsel, 123
• 42- Function is to Perormance as a Model T Ford is to a Ferrari, 123
• 43- Traps, Diseases, and Malaises, 124
• 44- Communication Equals Remembering What It's Like not to Know, 130
• 45- Drawing the Line, 131
• 46- Ed Schlossberg Conversation, 132
• 47- What You Take for Granted You Cannot Improve, 135
• 48- . 6: Learning is Remembering What You are Interested In, 137
• 49- You Can't Get Lost on The Road to Interest, 140
• 50- Interest Connections, 140
• 51- Discriminating Between Interests and Obligations, 141
• 52- Access Guides, 143
• 53- Getting Permission to Learn, 145
• 54- The Importance of Being interested, 148
• 55- . 7: Education is to Learning as Tour Groups are to Adventure, 149
• 56- Gin-Rummy Memory, 151
• 57- Sacred Bull Fighting, 152
• 58- Seeing, Hearing, Expressing, 154
• 59- Fear of Learning, 154
• 60- Defensive Expenditures, 156
• 61- Learning About Learning, 156
• 62- Conversation with Alan Kay, 157
• 63- Learning Fantasies, 159
• 64- Parallel Learning, 161
• 65- Terror and Confidence, 164
• 66- information Ownership, 166
• 67- . 8: You Only Learn Something Relative to Something You Understand, 167
• 68- Motivating Modles, 169
• 69- Theme and Variations, 170
• 70- Learning Means Making Connections, 171
• 71- How Big is an Acre?, 171
• 72- The Numbers Game, 173
• 73- Say I Do or Die, 175
• 74- Screenplay Rights on Annual Reports, 176
• 75- Slicing the Pie: The Nature of Recreation, 179
• 76- Comparing Components, 184
• 77- Conversation with John Scully, 184
• 78- The Joy of Discovery, 187
• 79- . 9: Haling Failing and Still Sailing, 189
• 80- An Ode to Error, 191
• 81- The Proper Management of Failure Breeds Success, 192
• 82- What You Don't Know is as Important as What You Do, 194
• 83- Conversation with Paul Kaufman, 196
• 84- You Won't Believe What Went Wrong, 198
• 85- The Breaking Point, 199
• 86- Museum of Failure is Overnight Success, 200
• 87- Information Bulimia: A Reading Disorder, 101
• 88- . 10: The Low-Fat Information Diet, 203
• 89- Confessions of an Information Junkie, 204
• 90- Absolutely Essential vs. Guilt, 205
• 91- Paper Weight-Watchers, 209
• 92- Resume Verite, 211
• 93- Resume of Loring Leifer, 214
• 94- Resume of Sally O'Malley, 216
• 95- Distinguish Yourself, 218
• 96- . 11: News Information: Violent Wallpaper, 221
• 97- Risk Perception, 223
• 98- Your Personal MediaMeasurimg Stick, 227
• 99- Everything Takes Place Someplace, 228
• 100- Converation with Tom Brokaw, 230
• 101- Orientatio to Events, 235
• 102- The Glory of Stores, 236
• 103- Radius of Interest, 239
• 104- Stream of Consequence, 241
• 105- . 12: Cultural Information: Personal Vision, 243
• 106- The Inequity of Perception, 246
• 107- Selective Perception = Exaggeration, 247
• 108- As the World Turns, 250
• 109- Embellish with Flourish, 251
• 110- Perceptive Perceptions, 256
• 111- The Map as Communications Currency, 256
• 112- . 13: Reference Information: The Map or Mankind's Ability to Perceive, 259
• 113- The Power of Maps, 260
• 114- Maps as Metaphors, 262
• 115- Universal Maps, 263
• 116- Mapmakers, 265
• 117- Maps of Numbers and Ideas, 269
• 118- Diagrams and Charts, 271
• 119- Nowhere Maps, 280
• 120- Conversation with Josh Wurman, 284
• 121- User-Participation Maps, 287
• 122- Taxing Forms, 287
• 123- Form and Delivery, 290
• 124- . 14: Technomania: Information as Commodity, 293
• 125- The Profit Potential, 296
• 126- Information as Product, 297
• 127- Taxing Information, 299
• 128- Conversation with Dick Brass, 301
• 129- Informational Cacophony, 307
• 130- More is More Expensive, 309
• 131- Information Vulnerability Quotient, 310
• 132- The Rebound Effect, 312
• 133- . 15: Prescription for Anxiety, 315
• 134- Fewer, Fewer, Fewer, 317
• 135- Painless Decisions, 317
• 136- So Much Information, So Little Time, 318
• 137- Robust Attitudes, 319
• 138- Communication Skills, 322
• 139- Reference Materials, 325
• 140- Media Habits, 327
• 141- Information Involvement Inventory, 238
• 142- A Starting Point, 331
• 143- . Epilog: Predictions for Understanding, 338

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