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The Spring Symposium on Knowledge-based Environments for Teaching and Learning focused on the use of technology to facilitate learning, training, teaching, counseling, coaxing and coaching. Sixty participants from academia and industry assessed progress made to date and speculated on new tools for building second generation systems. Selection of topics and participants was motivated by a desire for ideological breadth and depth. Panel leaders included William J. Clancey and Alan Lesgold (researchers of real-world systems); Kurt VanLehn (champion of cognitive models); Beverly Woolf (defender of discourse systems); Elliot Soloway (advocate for alternative environments); and Sarah Douglas (spokeperson for supportive systems). (Author) (KR)