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The Only Sustainable Edge: Why Business Strategy Depends On Productive Friction And Dynamic Specialization by John Hagel and John Seely Brown http://amzn.to/1SfyZ4W Switch: How to Change Things When Change Is Hard by Chip Heath and Dan Heath http://amzn.to/1kJvE3d --- 5 Aug 2014 Audio: - http://opensource.com/business/14/8/interview-michael-tiemann-red-hat - http://hackerpublicradio.org/eps.php?id=1622 CREATIVE COMMONS ATTRIBUTION SHAREALIKE BRYAN BEHRENSHAUSEN Photo: https://www.flickr.com/photos/pulguita/2868868306 CREATIVE COMMONS ATTRIBUTION SHAREALIKE PAULA REY --- 12m10s "I got a tremendous amount of push-back from people who basically said: 'In our capitalist environment, you cannot be successful if you cannot exclude competitors from the marketplace.' ..you cannot be successful if you cannot force customers into a trap; basically. And I really did not believe that because I saw so much potential gain for the industry to be able to move forward without impediments. To my mind, any business who's success depended on slowing things down was just a bad idea. But it was very much counter the prevailing wisdom." 14m02s "If we are more expert in being able to adapt this software faster, apply it to a wider range of problems, etc, etc, we can help move to the next field faster, then we should be able to write a ticket based on the value that's opened by that."